Staff Manager Front of House Stockholm

Volumental is the footwear industry’s leading FitTech™ company, using 3D scanning and machine learning to match people with shoes that truly fit. Our vision is “a world without sizes, where every body fits.” We work with brands such as New Balance, Red Wing, Fleet Feet, and Vivobarefoot across 3,000+ stores in 60 countries, with 60M+ foot scans collected, one of the world’s largest datasets of its kind. We’ve always been an AI company at our core. Today, that extends beyond the product into how we build, operating in an AI-native, discovery-driven way to move faster from insight to working solutions. About the role: Volumental’s in-store product is where our technology meets the real world, on the retail floor, in front of real shoppers. The Experience team is responsible for the full interaction: how clerks guide shoppers, how shoppers scan themselves, and how fit recommendations are delivered in seconds. This is where our machine learning and data need to come together--fast, reliably, and in a way people trust. As Senior Product Manager (AI Builder), you’ll own a key part of this experience. You’ll work directly with stores, observe real behavior, and continuously improve how scanning, guidance, and recommendations come together in a live retail environment. You’ll operate in an AI-native way, moving quickly from insight to prototype to decision, while ensuring the intelligence behind the product translates into a simple, intuitive experience for users. What will you do : Lead in-store discovery with shoppers and retail staff to understand real behavior. Take end-to-end responsibility for the experience across clerk-led and self-service flows. Improve speed, clarity, and trust in the scanning and recommendation experience. Prototype collaboratively and iteratively using AI tools (e.g. Cursor, Claude, v0.dev) to explore, validate, and refine ideas before committing engineering resources. Translate complex fit data and machine learning outputs into intuitive user experiences. Work closely with the commercial team and retail partners to ensure real-world impact. Contribute to and thoughtfully shape product strategy with an evidence-informed perspective. Navigate trade-offs thoughtfully, balancing usability, performance, and scalability. Identify friction points and opportunities across the in-store journey. Communicate openly on plans, progress, and decisions. Travel up to 4 times per year as needed. We're excited about you because you are: Passionate about the things you care about and love to make things better. Able to frame problems and opportunities in ways that inspire new ideas and novel approaches to solving them. Autonomous, able to make decisions and move without waiting for permission. Curious, adaptable, and data-driven. Collaborative and a kind team member who fosters collaboration. Open to teaching others and learning new things. We want you to: Have 5+ years of experience in product management or equivalent product-building roles, operating in complex stakeholder or enterprise environments. Have cultivated a strong product sense for interaction design, usability, and human behavior. Be comfortable working directly with customers in physical environments. Build trusted relationships across commercial and retail partners. Actively use AI tools to prototype, test, and iterate on solutions. Have strong discovery instincts, able to listen carefully and surface insights from real-world behavior. Be able to balance speed with reliability in a live retail environment. Be able to make well-reasoned product decisions in ambiguous, real-world situations and see them through. It's a plus if you: Experience working in retail environments or in-store technology Experience working with hardware, sensors, or physical product systems Experience in B2B2C environments (e.g. products involving both business customers and end users) What we can offer you: Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office Flexible work policy (at least 3 days a week from our Stockholm office) We look forward to hearing from you!

ZARA Store Manager- Stockholm Area Our Store Manager are directly responsible for the success of your store. Their strong leadership skills and retail experience will set the example for their team while performing various tasks related to customer service, human resources, processes, sales & stock management and Loss prevention. Responsibilities: Customer Service: Provides highest level of care to customers. Commercial tasks: Consistently ensures the floor is fully stocked with merchandised according to standards and reports. Support Visual commercial team in the store. Sales & Stock Management: Budget responsibility, ensures stockroom organization and delivery process according to the standards, ensure that all store processes are done correctly and within productivity standards. Loss Prevention Works closely with Loss prevention department to meet shrinkage goals, oversees store inventories and ensures the highest level of accuracy when doing so Human Resources: Ensures the proper training for all staff and recognizes potential candidates for promotion Recruits, interviews, develops and maintains a strong team members. Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training). General service: Organizes all tasks relating to general services (maintenance, store orders, heating/cooling, music). Health and safety ; Ensure positive work environment, follows H&S routines, follows all ZARA company policies and procedures focusing on the Massimo Dutti management principles. Requirements: · Ability to multi-task in a fast paced setting · Interest in fashion and current season trends as they apply to the market · Excellent communication skills · Detail oriented and organized nature · Prioritizes tasks to maximize efficiency of team · Takes initiative to accomplish all set goals · Great customer service skills · Leads and motivates team by setting the example · Desire for career growth within the company · Minimum of 1 year retail management experience What we offer Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs - we never stop learning! You will be rewarded with a competitive compensation package and you will also receive 25% discount to buy the latest trends in any of our Inditex brands available in your market. We are committed to ensure that our recruitment processes are barrier free and as inclusive as possible to everyone. This includes making adjustments for people with disability or long-term conditions. If you are interested in this position and believe that you match the required profile, please apply! Looking forward to your application!