IT WFM Product Owner

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. ---------------------------------------------------------------------------------------------------------------------------------- About the role The Junior Business & Data Analyst supports the Data Transformation Program by helping Data Domain Owners, Data Sponsors and Data Domain Stewards understand, assess and improve data quality and consistency across systems, platforms, business processes and data domains. The role provides hands-on business and data analysis to identify data issues, support root-cause analysis, document requirements, and contribute to practical remediation and prevention actions. The role initially focuses on the alignment of client-related data points across a complex system landscape, including 40+ Workforce Management systems, the central CRM platform and approximately 60 ERP applications. This requires the analyst to compare, map and validate client data across local, divisional and global applications, identify inconsistencies, document root causes and support practical remediation and prevention actions. While the initial assignment is client-data focused, the role is expected to remain flexible and move across domains, systems, applications and business processes as required by the Data Transformation Program. This may include domains such as Client, People, Finance, Contracts, Suppliers, Products & Services and Operational Events; processes such as lead-to-cash, hire-to-retire and procure-to-pay; and systems or platforms such as CRM, ERP, Workforce Management, HRIS, Learning Management, Microsoft Azure, Databricks, Microsoft Dynamics NAV / Business Central and other relevant local, divisional or global applications. We are looking for a motivated self-starter who is curious, proactive and comfortable working with modern tools and techniques. The successful candidate should be willing to explore and apply automation, robotic process automation, AI-assisted analysis and other emerging capabilities to reduce manual effort, improve data quality and accelerate insight generation. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities Business and Data Analysis * Support the analysis of data quality, completeness, consistency and usability across source systems, data platforms and reporting layers. * For the initial project, compare and align client-related data points across 40+ Workforce Management systems, the central CRM platform and approximately 60 ERP applications. * Assist in documenting end-to-end data flows, business processes, CRUD activities and handovers between business and IT teams. * Map data elements across systems to identify mismatches, missing values, duplicates, inconsistent definitions and recurring defects. * Prepare clear analysis outputs, issue summaries and supporting evidence for Data Domain Owners, Sponsors and Stewards. Data Quality Improvement and Root-Cause Support * Support root-cause analysis for recurring data quality issues and help distinguish between data correction needs, process gaps, system limitations, integration issues and training needs. * Help define and track remediation actions with local, divisional and global stakeholders. * Support the preparation of data quality dashboards, scorecards, issue logs and action plans. * Monitor progress against agreed data quality improvement activities and escalate risks or blockers where needed. Requirements and Functional Specification Support * Gather and document business and data requirements from data consumers, process owners and operational stakeholders. * Translate data issues and business needs into clear functional requirements for system enhancements, automation or process changes. * Identify opportunities to use automation, robotic process automation and AI-assisted techniques to reduce repetitive manual work, improve data validation and support scalable remediation. * Support impact analysis by collecting relevant context, examples and affected data elements. * Maintain structured documentation of requirements, decisions, assumptions and open questions. Stakeholder Coordination and Communication * Collaborate with local, divisional and global business teams across Sales, Account Management, People, Finance, Operations, Legal and other relevant functions. * Work closely with divisional and local IT teams, the Global Data Platform team, Data Governance and Enterprise Data Architecture. * Prepare meeting materials, analysis summaries and follow-up notes to support aligned decision-making. * Communicate data findings in a simple, structured and business-friendly way. Data Governance and Documentation * Support documentation of data definitions, data standards, business rules, ownership and stewardship responsibilities. * Contribute to maintaining inventories of data issues, critical data elements, data quality rules and data improvement actions. * Help ensure that data practices are aligned with governance, privacy, compliance and security expectations. * Support adoption of common data definitions and the Common Information Model across domains and systems. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Strong analytical mindset with the ability to investigate data issues and identify patterns, inconsistencies and root causes across multiple systems. * Good understanding of business processes and interest in how data supports operational, financial and commercial decision-making. * Ability to work with unfamiliar systems and applications, quickly understand their data structures and translate findings into business language. * Ability to structure information clearly, document findings and communicate complex topics in simple terms. * Good collaboration skills and confidence working with stakeholders across business and IT. * Working knowledge of Excel and/or Power BI; familiarity with SQL, data platforms, ERP, CRM, Workforce Management, HRIS or MDM tools is an advantage. * Curiosity and practical interest in modern digital tools and techniques, including automation, robotic process automation and AI, to improve productivity and analysis quality. * Attention to detail and ability to work in a structured way across multiple tasks, issues and stakeholders. * Self-starter mindset with the motivation to take ownership, learn quickly, ask good questions and progress analysis with limited supervision. * Fluent written and spoken English. Experience and Education * Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Data Analytics, Finance, Engineering or a related field. * 0–3 years of experience in business analysis, data analysis, reporting, process improvement, data quality or related areas. * Experience from international, matrixed or multi-system environments is beneficial but not required. * Interest in data governance, master data management, enterprise data models, system integration and digital transformation. * Interest in using modern technology to solve business and data problems, including low-code tools, process automation, AI-assisted analysis and data quality automation. * Experience or interest in working across several business domains and system types, rather than being limited to one application or function. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions This role is open for candidates based in: * Spain - Madrid or Barcelona * Poland * Sweden * Colombia * Mexico * India - Gurugram It's a hybrid working model (office regulations depending on the specific country). ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT Securitas IT is a truly global workplace within the Securitas Group with 800+ employees in 45+ countries. We are on a mission to transform and develop our business. Right now, there is a major digital transformation ongoing where Securitas IT among other things brings business critical solutions to our guarding segment, enhance data usage, improves the customer interface and streamlines the back-office IT. The Global IT Procurement function resides in the Securitas IT organization and is key in this development. Global IT Procurement Global IT Procurement owns the supplier ecosystem for Securitas IT and live to ensure business excellence. Focus areas include quality, cost effectiveness, vendor and risk management. The team consists of two streams – Software Asset Management and IT Sourcing. Currently team is located in multiple locations in EU with diverse backgrounds and geographies. Global IT Procurement sits within the Performance Management organization and reports directly to the Vice President, Performance Management, alongside the Finance and Project Management teams. ---------------------------------------------------------------------------------------------------------------------------------- About the role We are looking to strengthen our team with a Category Manager for Professional and Managed Services. This is a strategic role within a rapidly evolving organization undergoing a significant transformation journey, offering substantial opportunities to drive change, create value, and shape future ways of working. The role offers a high degree of ownership and influence across the full supplier lifecycle, including category strategy, strategic sourcing, vendor management, supplier governance, and contract lifecycle management. You will work closely with key internal stakeholders and strategic suppliers to optimize commercial performance, manage contractual commitments, and create sustainable business value. ---------------------------------------------------------------------------------------------------------------------------------- Responsibilities * Own and manage the Professional Services and Managed Services category, including category strategy, supplier portfolio, and commercial performance. * Drive business development and sourcing transformation initiatives across the organization: * Lead sourcing change management initiatives and promote best practices across stakeholders. * Develop and execute sourcing strategies, category strategies, and process improvement initiatives. * Lead, prepare, and execute sourcing activities, including RFx processes, commercial negotiations, supplier escalations, and supplier relationship management. * Establish and maintain effective supplier governance models, driving strong strategic supplier relationships, contractual compliance, commercial performance, risk mitigation, and continuous improvement through robust vendor and contract management practices. * Oversee and drive Statements of Work (SOWs) related to projects, ensuring scope, commercial terms, and deliverables are clearly defined and aligned with category strategies. * Participate in internal governance forums, such as the IT Committee, and represent category-related strategies, projects, initiatives, and business cases. * Act as the primary Securitas representative toward suppliers, serving as the key interface between internal stakeholders and external partners. * Monitor supplier performance and compliance with contractual commitments as part of the Supplier Risk Management program. * Represent Securitas in engagements with leading global technology and professional services providers. * Build and maintain strong relationships with internal stakeholders and act as the Single Point of Contact (SPOC) for designated suppliers and supplier groups. * Analyze spend data and supplier landscapes to identify sourcing, cost optimization, and value-creation opportunities. * Track, report, and communicate savings and business outcomes generated through sourcing activities. * Continuously contribute to the development and improvement of sourcing processes, governance, and ways of working. ---------------------------------------------------------------------------------------------------------------------------------- Requirements * Genuine background in procurement and/or sourcing, preferably gained through a strategic role within an international IT environment. * Experience negotiating framework agreements in relevant areas, with an excellent understanding of legal language, contractual terminology, and contract management principles. * Proven track record of working with major market players such as Accenture, TCS, HCL, Capgemini, Deloitte, and other leading IT suppliers across various categories. * Minimum of 7 years of experience in procurement and sourcing. * Experience leading change management initiatives involving multiple stakeholders; cross-border experience is highly desirable. * A university degree in a relevant field. Additional procurement qualifications, such as CIPS or CPM, are considered an advantage. * Results-oriented and proactive, with the ability to effectively prioritize workload and manage multiple tasks. * Strong critical-thinking skills, with the confidence to challenge the status quo while maintaining an open-minded approach. * Excellent interpersonal, analytical, and communication skills, combined with strong business acumen. * Strategic mindset with a willingness to take on significant responsibility and drive business outcomes. * Ability to work collaboratively within a matrix-managed organization and build effective relationships across functions and geographies. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions This role is open for candidates based in Poland or Sweden. It's a hybrid working model (2-3 days work from the office (Warsaw / Stockholm). ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!