Commercial Associate (Go-To-Market)

About us At Techrytera AB, recruitment starts with you. We are a staffing and recruitment company with deep expertise and a clear focus on IT and Engineering. With our industry knowledge and close dialogue with both candidates and clients, we create precise matches where the right skills meet the right needs. We believe that a truly great match is not just about a job description – it’s about your experience, your potential, and what you genuinely want to develop in. That’s why we always focus on the individual. By understanding your background, motivations, and ambitions, we can connect you with assignments and roles at our clients where you have the right conditions to grow and make an impact. Our goal is to build long-term and meaningful collaborations – for both you as a candidate and for our clients. Job Description We are looking for a Claims Manager responsible for proactively identifying, managing, and resolving high-value and high-risk claims and disputes at an early stage, with focus on minimizing total cost and protecting the company’s commercial and reputational interests. The role covers end-to-end management of all incoming and outgoing claims across operational, contractual, warranty, and insurance-related matters, ensuring outcomes support revenue continuity, enable recoveries, and provide clear decision-support to senior management. The Claims Manager will lead claim strategy development and execution in close collaboration with Engineering, Asset Management, Commercial, Legal, Insurance, and Operations functions. This includes analyzing claims from commercial, technical, legal, and supplier perspectives, driving aligned resolution strategies, and presenting recommendations to internal decision-making bodies. The role also involves managing stakeholder engagement and dispute resolution, including coordination with legal advisors, insurers, and external consultants in cases involving arbitration or formal disputes. The Claims Manager advises internal teams on claim status and mitigation strategies and participates in resolving disputes with clients, contractors, and suppliers. In addition, the role is responsible for claims monitoring, governance, and reporting, ensuring all claims are tracked, documented, and communicated accurately. This includes maintaining strong contract administration practices, ensuring compliance with internal policies, and supporting informed management decisions through structured reporting. Operationally, the Claims Manager supports commercial teams with supplier-related claims and provides guidance on contractual interpretation and dispute avoidance across functions. The role also ensures adherence to governance frameworks and may be assigned additional responsibilities by the Head of Warranty & Claims Management. Required skills and educationSkills Minimum 5 years of relevant experience in renewables, construction, or oil & gas Several years’ experience as a Contracts and/or Claims Manager Experience managing contractual, operational, warranty, and insurance claims, including familiarity with insurance processes Experience working in multicultural, cross-functional environments Strong knowledge of contract law, commercial agreements, claims preparation, and arbitration/litigation processes Ability to interpret complex contractual wording and identify risks or inconsistencies Experience working with external legal counsel, insurance experts, and third-party consultants Strong analytical and negotiation skills with ability to develop effective resolution strategies Excellent communication skills in English (verbal and written) Ability to build strong, trust-based relationships across internal and external stakeholders Collaborative mindset with strong influencing skills across complex stakeholder networks Education Graduate degree in Engineering, Law, Project Management, Contract Management, or related field Additional training in insurance, claims, or risk management is considered an advantage Application When you apply through Techrytera AB, you’re not just applying for a job – you’re starting a dialogue about your career path. We want to get to know you, your experience, and your ambitions so that we can match you with the right opportunities at our clients. Does this sound interesting? Submit your application or get in touch with us to learn more. We look forward to discovering the next step in your career together with you.

Job Description WHAT YOU’LL DO As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products. Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with… Experience in retail management and operations. Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture. Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. And people who are… Strong and confident leaders who inspire, coach, and develop their teams with integrity. Thriving in collaborative, dynamic environments, with a solution-focused mindset. Motivated to create great customers experiences while promoting and selling our products. A keen interest in fashion trends, commerciality, and competitor insights to drive sales. Effective communicators, creative, and curious. Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a permanent contract, offering either 35 or 38.25 hours per week, depending on the store, with start in September or by agreement. This position is based in one of our stores in the Stockholm area and you should be able to work during store opening hours. Language skills in Swedish or English are required. We have an ongoing selection, so the position may be filled before the application deadline, so send in your application today! The last application date is 7/8. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.