Director of Compliance Operations

Description Job Title : Director of Business Operations Department/Program: ORR Reports to : Director of Business Operations Work location : SE Portland, NE Portland and remote Job Type : Full Time FLSA status : (exempt/salaried) Salary: $41.60/hr. - $46.25/hr. ($86,500/yr. - $96,100/yr.) Bilingual Spanish : $45.34/hr. - $50.41/hr. ($94,300/yr. - $104,800/yr.) Morrison Child and Family Services : We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care Nonviolence - being safe and doing the right thing Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others Social Learning - respecting and sharing ideas of our teams Democracy - shared decision making whenever possible Open Communication - saying what we mean and not being mean when we say it Social Responsibility - everyone makes a contribution to the organizational culture Growth and Change - creating hope for our clients and ourselves Job Summary : The ORR Business Operations Director is responsible for all facets of internal and external business direction for all ORR programs. This position will work with ORR Program Directors and other program staff to help guide program development as well as ensuring successful daily business operations. This position works with all stakeholders to both respond to business needs and position the programs successfully with Morrison departments and outside constituents. Duties and Responsibilities : Develops operational structure and oversees operations of the programs, including coordinating with all Morrison departments Serves as an Administrator, and provides project management of the implementation of the Relias e-learning system Works with Morrison Administration on infection control practices, including pandemic response and planning Joint Commission Accreditation implementation and ongoing certification practices Collaboration with HR for agency wide staff training development and other HR related compliance items Communication and coordination with stakeholders including enhancing customer service, developing contracts and managing compliance. Works with Program Directors to ensure that all business operations are in compliance with state and federal guidelines and Morrison policy and procedure. Works closely with Division Director and other assigned staff for all aspects of program start-ups or programming changes Responsible for ongoing submission of OMB Performance Progress Reports (PPRs) Develops budgets with Business Operations Manager, Division Director and Financial Analyst. Additionally, works with program leadership to ensure that fiscal management occurs in all programs through training and monitoring staff providing direct fiscal services. Works with ORR Project Officer and ORR Grants Officer, on fiscal reporting required by ORR for continued funding Manages the grant application process for ORR, as well as any new funding projects Manages audits from funders and corrective action reports Critical incident reporting oversight ORR’s Electronic Health Records (UAC Portal / PATH) Administrator for Morrison May provide training for other non-Morrison care providers when requested by programs and/or funders. Responsible to develop, delegate and ensure that core committees such as, Agency Quality Improvement, Medication Administration, Sanctuary Core, and others are viable for successful completion and ensuring safe environments and quality services. Facilities management, including working with Morrison and landlords on contracts and with program staff on the facility environment. Ensures that contractors are supported, and contracts are developed, monitored and maintained. State Licensing and ORR policies and procedures compliance Oversight of Utilization Reviews Assist with special projects with the ORR program or Agency-wide, as needed Coverage for Division Director, as needed Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns. Participates in Morrison Compliance Program and actively promotes compliance within the organization. Is aware of Compliance Officer, Compliance Committee, Compliance Standards of Conduct, Compliance Hotline, and HIPAA and other relevant client privacy policies and procedures. Assures that compliance training requirements are met and that any concerns about billing, invoicing, fraud, waste and abuse, improper business practices, or privacy are reported in a timely manner. Implements compliance monitoring activities and corrective actions in collaboration with the VP of Quality & Compliance or Q&C staff Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices. Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization. Competencies : Business principles and practices Communicate clearly and effectively, orally and in writing in English Maintain effective working relationships with agency and external employees at all levels and the general public Define and resolve complex problems. Required Position Qualifications : Bachelor’s Degree, preferably in Business Administration 2 years of experience in program management/leadership Advanced skills in Microsoft Office applications, databases and email applications Attained age 21 years or older before first day of employment in position (ORR) Preferred Position Qualifications : ORR experience strongly preferred Bi-lingual in Spanish written, read and verbal. Must clear a language proficiency test. Business writing skills Accounting Project Management Knowledge of Federal, State and agency regulations and funding. Experience supporting programs in child welfare or other social services Other Requirements : Position requires working outside of business hours Able to pass a comprehensive criminal history background investigation. Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review : https://www.opm.gov/suitability/suitability-and-credentialing-faqs/ Hold a valid drivers’ license and if driving a personal vehicle, must maintain minimum auto insurance policy Traveling between program locations and administrative office Comply with ORR vaccination requirements 40 hours of required training per year Benefits & Total Rewards: Morrison offers a comprehensive and competitive benefits package designed to support employee well-being and work-life balance: Medical, dental, and vision insurance Generous paid time off and holidays Retirement plan with employer contribution Employee Assistance Program (EAP) Flexible spending accounts (FSA) Professional development and training opportunities Meaningful, mission-driven work that makes a difference in the community Working Conditions : Environment : Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Mental demands : Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management. Physical demands : Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions. All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools. We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted. Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).

Job Title: Director, Human Resources                      Reports to: SVP, Human Resources                          Job Summary: The Director, Human Resources, serves as a strategic business partner responsible for leading Human Resources initiatives that support operational excellence, organizational growth, and an exceptional employee experience across a multi-state region. This role partners closely with HR leadership and operational leaders to develop and execute HR strategies that drive workforce planning, talent management, employee engagement, leadership development, and organizational effectiveness.   The Director provides both strategic leadership and operational guidance while ensuring HR programs align with the Lumexa Imaging's mission, culture, and business objectives.   Essential Duties/Responsibilities: Strategic Business Partnership * Serves as a trusted advisor to operational leaders on all human capital matters * Translates business strategies into people strategies that improve organizational performance * Provides consultation on organizational design, workforce planning, succession planning, and change management * Partners with operations leaders to anticipate workforce needs associated with growth, acquisitions, and new service lines * Analyzes workforce metrics and trends to support data-driven decision making * Leads HR activities associated with acquisitions, integrations, restructures, and organizational transformations * Develops change management strategies that support successful implementation of business initiatives Employee Engagement & Culture * Leads employee engagement initiatives and action planning * Analyzes engagement survey results and recommends organizational improvements * Coaches leaders at all levels to strengthen leadership effectiveness * Promotes a positive workplace culture aligned with organizational values * Supports onboarding initiatives that improve employee integration and retention Employee Relations * Leads complex employee relations matters, conducting thorough investigations and recommending appropriate resolutions * Coaches leaders on performance management, corrective action, conflict resolution, and effective leadership practices * Ensures consistent application of company policies and employment practices * Identifies organizational risks and develops proactive solutions HR Operations & Compliance * Ensures compliance with federal, state, and local employment laws and healthcare regulations. * Interprets and administers HR policies and procedures. * Partners with Legal on employment-related matters. * Supports ADA, FMLA, leave administration, and accommodation processes. * Partners with Compensation to support market competitiveness and pay equity. * Assist leaders with workforce budgeting and position management. HR Leadership * Leads, develops, and mentors HR Business Partners and other HR team members, as applicable. * Leads regular team and department meetings and employee one-on-ones * Leads, initiates, and participates in annual performance evaluations, development, and performance management of employees Completes other tasks and projects as assigned   COMPETENCIES (KNOWLEDGE, SKILLS, AND ABILITIES) REQUIRED:  * Knowledge of employment law and HR compliance  * Knowledge of and adherence to company policies and protocols * Knowledge of and adherence to HIPAA and safety guidelines * Knowledge of advanced level computer skills, including Microsoft Office * Skill in organizing and prioritizing work and following assignments through to completion * Skill in interpersonal, communication, and presentation * Skill in coaching and consulting * Skill in leading organizational change and transformation. * Skill in conflict resolution and problem-solving  * Ability to take initiative to improve processes, think strategically, and identify trends * Ability to provide open, honest feedback to improve decision-making * Ability to influence across the organization and work effectively with all levels of leadership * Ability to maintain and build constructive relationships that produce results * Ability to maintain confidentiality and discretion at all times * Ability to lead in a manner consistent with Lumexa and the Department’s values * Ability to align HR strategies to operational objectives * Ability to analyze workforce data and translate insights into actionable recommendations * Ability to manage multiple priorities in a fast-paced environment.    Education and Experience: * Bachelor’s degree in human resources, Business Management, or Administration * Minimum of 10 years of progressive Human Resources experience. * Minimum of 5 years in an HR leadership role supporting multi-site operations. * Healthcare experience is strongly preferred, including outpatient, ambulatory, physician practice management, imaging, or hospital environments. * Experience supporting organizational growth, mergers, and acquisitions, and change management preferred. * SPHR or SHRM – SCP Certification preferred