Director of Commercial Excellence

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE We’re looking for a Senior Account Executive to drive and expand Tandem’s footprint across Finland. In this role, you will lead sales processes especially in the SMB-segment, manage public tenders, and build strategic partnerships with our commercial partners. You will navigate complex buying environments involving multiple stakeholders across clinical, operational, procurement, IT, and executive teams. This role requires strong commercial experience with the ability to position Tandem as a trusted partner in healthcare transformation. WHAT YOU WILL DO * Lead complex sales cycles from outbound sales motions through to negotiation, (in some cases, procurement) and close. * Drive and contribute to public tender processes, including coordinating submissions, managing timelines, and ensuring strong strategic positioning. * Manage multi-stakeholder relationships across clinical, operational, procurement, IT, and executive functions. * Develop strategic account plans to grow Tandem’s presence across the Finnish healthcare market. * Build long-term relationships with healthcare professionals, decision-makers, and commercial partners. * Act as a trusted advisor by understanding customer workflows, operational challenges, and organisational priorities. * Drive both direct sales and partner-led commercial initiatives in collaboration with strategic partners. * Represent Tandem Health at conferences, trade fairs, and industry events. * Collaborate cross-functionally with Medical Operations, Product, Marketing, and Leadership teams to continuously improve our offering and customer experience. * Maintain strong pipeline management and forecasting discipline using CRM and modern GTM tools. WHAT YOU BRING * Proven experience in sales, ideally within SaaS, healthcare technology, medtech, or digital health. * Strong track record managing complex sales cycles with multiple stakeholders and long procurement processes. * Experience leading or contributing to public tenders, RFPs, or regulated procurement processes. * Excellent communication, negotiation, and presentation skills across both clinical and commercial audiences. * Strategic, structured, and proactive approach to sales and account management. * Ability to thrive in a fast-paced, high-growth environment. * Native-level Finnish and fluent English. * Passion for improving healthcare delivery through impactful technology. * Genuine passion for technology and AI - deep technical expertise is not required, but curiosity and enthusiasm are essential qualities we seek. BONUS POINTS * Experience selling into EHR providers, health systems, or public healthcare organisations. * Background in medtech, digital health, or regulated software. * Experience working in startup or scale-up environments. * Degree in business, healthcare management, or a related field. LOCATION This is a full-time on-site role based in Helsinki, working closely with local and international teams to grow Tandem’s presence in Finland. HOW TO APPLY We adopt a continuous selection process, so please apply with your CV in English. Our interview process includes: * Screening interview with Talent Acquisition * First interview with Head of Commercial Excellence * Second interview with Country Director * ‘Case study’ / Sales interview with Country Director + Head of Commercial Excellence * Working Day in our Stockholm office to experience our culture and collaborate with the team firsthand. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

ABOUT BEHAVOX Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. ABOUT THE ROLE The Director of Sales is responsible for leading a regional sales organization based in London, with accountability for Account Executives and Sales Development Representatives supporting the UK, Nordics, Middle East, APAC, and Africa. The role owns regional sales execution, pipeline generation, forecasting accuracy, and attainment of revenue objectives across the assigned territories, ensuring consistent execution of the company's sales strategy while adapting to regional market dynamics. The Director executes the regional operating cadence established by the Chief Revenue Officer and Global Head of Sales, ensuring consistent inspection, forecasting, pipeline management, and performance reviews across both the Account Executive and Sales Development Representative organizations. The role is accountable for regional execution, sales forecasting, pipeline health, coaching and development, and delivering regional sales outcomes. The Director is expected to actively engage in strategic sales opportunities, partnering with Account Executives throughout complex deal cycles, providing executive-level deal coaching, helping shape win strategies, and building trusted relationships with senior stakeholders at customer and prospect organizations to advance high-value opportunities and improve win rates. The Director also provides regional business insights and execution feedback to the Chief Revenue Officer and Global Head of Sales to support informed decision-making. This is a hybrid role (2-3 days in our London office).  WHAT YOU'LL BRING 1. Enterprise Sales Management — Owns the execution of enterprise sales practices across multiple international territories, ensuring consistent opportunity management, forecasting discipline, and adherence to the established sales methodology throughout the regional sales organization. 2. Pipeline Generation Strategy — Owns the regional approach to pipeline generation, aligning Sales Development Representative activities with territory priorities, account targeting, and sales objectives to maintain a healthy pipeline of qualified opportunities. 3. Regional Market Dynamics — Applies knowledge of commercial, regulatory, and competitive conditions across the UK, Nordics, Middle East, APAC, and Africa to guide territory execution, account prioritization, and customer engagement. 4. Sales Forecasting and Pipeline Governance — Owns forecast quality, pipeline health, and inspection processes, using data and operational insight to identify execution risks and improve revenue predictability. 5. Territory Planning and Account Coverage — Partners with the Head of Global Sales to execute territory planning, account prioritization, and resource allocation across Account Executives and Sales Development Representatives, ensuring effective market coverage and alignment with regional growth objectives. WHAT YOU'LL DO 1. Regional Sales Leadership — Leads teams of Account Executives and Sales Development Representatives to achieve regional pipeline and revenue objectives through performance management, coaching, and consistent execution of established sales methodologies. 2. Strategic Deal Execution — Personally supports high-value and complex sales opportunities by partnering with Account Executives on deal strategy, qualification, negotiation, and executive engagement, taking ownership for advancing critical opportunities while developing trusted relationships with senior decision-makers at customer and prospect organizations. 3. Pipeline Generation Management — Owns regional pipeline generation performance by establishing prospecting priorities, monitoring Sales Development Representative execution, and ensuring a sustainable flow of qualified opportunities into the sales pipeline. 4. Sales Forecasting and Pipeline Governance — Owns regional forecasting processes, validates pipeline quality through disciplined inspection, and provides accurate revenue projections aligned with the operating cadence established by the Chief Revenue Officer and Global Head of Sales. 5. Territory Execution and Capacity Management — Partners with the Head of Global Sales to execute territory plans, optimize Account Executive and Sales Development Representative capacity, monitor regional coverage, and recommend adjustments that improve sales productivity and market penetration. WHAT WE OFFER * The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies. * A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence. * A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families. * Modern, comfortable offices in London, New York, and Virginia. Two - three days in office per week is required. * A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognizing the importance of sustained high performance. ABOUT OUR PROCESS We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.  During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioural competencies. The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible. PLEASE NOTE THAT: * We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process  * Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.