Sr. Manager, Revenue Operations

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.  Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. This position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, finance, product, and data engineering to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal stakeholders to inform short and long term strategy and action plans. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.  The Sr. Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, or the ability to learn. S/he must be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce, reporting tools such as Preset, SQL queries, and a finance or analytics background required. Responsibilities * Sophisticated analytics to support global Restaurant Sales and Services and Marketing decisions * Monitor and understand the health of the teams and markets by creating helpful reporting tools that derive action items and insights * Maintain and assure data quality in dashboards and reports for internal use * Align metrics used by RSS and Marketing teams to the other departments; collaborate with other departments to find an aligned source of truth * Prepare & present data analysis for audiences ranging from field sales members to senior leadership * Call out abnormalities and trends in data to identify business opportunities and best practices * Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams * Communicate upwards and to peers on project strategy, status, expectations, deadlines, and results * Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimization and training * Build and maintain financial models, forecasts, and dashboards for various business scenarios * Act on feedback from the team for process and system enhancement requests * Have a strong understanding of revenue operations: goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy * Improve Salesforce.com (SFDC) processes and data Skills * Knowledge of SQL required * Experience in big data and understanding of databases * Experience in operations: sales goaling, territory management, commission plans, SPIF, etc * Must be able to speak the Salesforce.com language in order to make recommendations for processes and communicate effectively with our Business Optimization and Product teams * Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience required * Professional experience in data analysis and ability to see beyond the numbers to drive sound decision-making * Demonstrated ability to think strategically about complex issues and make thoughtful recommendations and action plans * Operational experience in measuring and improving efficiency, utilization, scale initiatives etc. * Excellent communication and social skills; proven track record to successfully work and partner across multiple functions in an organization * High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth * Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements * Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills * Self-motivated and able to perform well under pressure and against bold deadlines, with minimal oversight from management * Excellent business liaison skills. Ability to digest system complexity and articulate to business users in concise and simple language * People management experience a plus * 8+ years of experience in an analytics role * 8+ years using data to make recommendations * College degree required BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The expected range of compensation for this position based in Vancouver, Canada, is $130,000-$145,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-BR1

GAQ327R163 OVERVIEW: Databricks is seeking a Senior Manager, Finance Commercialization, PMO, and Operations. You will be responsible for driving organization, transformation, innovation and operational efficiency at scale, as well as managing key programs across global Finance teams within the Controllership organization and with our cross-functional stakeholders. You will interface with leadership to ensure transparency and visibility into our programs and projects. You will partner with teams across the Controllership, including Order to Revenue (Revenue Operations, Billing, Revenue Accounting, Revenue Assurance), Accounting, Payroll, Tax, Treasury, and Commissions, and collaborate with cross-functional teams such as IT, Engineering, Go-to-Market, FP&A, Pricing, Sales Operations, and our Internal Audit team. You will own planning processes, project intake and prioritization and drive key trade-off decisions on behalf of the Controllership.  Your passion should be planning, leading, and executing global, cross-functional, enterprise-wide projects that impact the Finance organization. The ability to plan and execute effectively while collaborating across teams and locations will be key to success in this role. In this role, you will remove friction for the Finance team by developing organization-wide standards, leading programs, including communications, reporting, and metrics, optimizing processes, and driving technology improvements. THE IMPACT YOU WILL HAVE: * Project and Program Management: * Streamline and own planning, intake, and prioritization processes across the Controllership, ensuring alignment with the Company and Finance team’s goals and strategy * Lead and manage multiple complex, cross-functional programs, including working with stakeholders from IT, Engineering, Sales, and other Finance teams * Provide leadership and expertise in planning, organizing, and executing high-impact projects that drive operational excellence and process standardization across the Finance team * Cross-Functional Collaboration: Drive cross-functional collaboration across teams and locations to ensure the seamless execution of global initiatives * Work with our Engineering and IT teams to ensure timelines are met and risks are addressed * Accounting Process Optimization & Improvement: * Ensure efficiency in our Accounting processes and close procedures * Identify and implement automation opportunities across the Controllership to reduce manual work and streamline processes * Develop a Global Business Services strategy for global coverage and efficient growth * Communication, Reporting & Metrics: * Lead executive communications and reporting, ensuring transparency and alignment on project progress, risks, and outcomes * Run QBRs with leadership to ensure OKRs and metrics are on track to meet goals and established timelines WHAT WE LOOK FOR: * Bachelor’s degree in Business, Finance, Accounting, or related field * 8+ years of experience working in Accounting groups * 8+ years of experience leading cross-functional projects and programs with demonstrated success in process optimization and automation * Expertise in program management, executive communications, reporting, and metrics * Expertise in planning, OKRs, and QBRs * Experience in implementing and managing SOX controls on both the business process and IT sides * Experience in process improvement and optimization * Proficiency with JIRA, project management tools, and reporting systems * SaaS industry experience is a plus * CPA certification is a plus * SQL or Python experience is a plus * Expert-level presentation skills, including the ability to develop impactful presentations using Google Slides   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $178,900—$245,950 USD Zone 2 Pay Range $161,000—$221,300 USD Zone 3 Pay Range $152,100—$209,100 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.