Fraud Strategy Manager

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We are actively seeking talented professionals with a demonstrated background in credit card and/or banking management to shape our vision, deliver smart financial solutions, and democratize finance. Join us as we revolutionize the credit and banking landscape and redefine the way people interact with financial services. Our team is dedicated to building robust risk defenses and creating a safe, trusted financial ecosystem for our customers. We work closely with product, engineering, and operations teams to solve complex problems and build a highly secure platform together! As Senior Manager, Head of Fraud Strategy, you will lead the strategy and execution of fraud policy and models for both credit card and banking business. In this role, you will lead a team of high-performing individuals to deliver a strategic roadmap to fight against fraud. We are excited to find someone who is ready to make a significant impact on our fraud risk management practice! This role is based in our Menlo Park, CA, New York, NY, or Washington, DC offices, with in-person attendance expected at least 5 days per week.  At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Leverage data, technology, and customer-focused thinking to design and execute the roadmap for fraud prevention in the credit card and banking business * Collaborate with partners from product, operations, and engineering to build and deploy fraud defense strategies that protect the customer and the business * Be entrepreneurial and seek information/data to solve complex problems * Manage a team of high-performing individuals to deliver a coherent fraud strategy for the business * Communicate clearly and effectively with senior leadership, tailoring content to the audience and ensuring alignment across product, operations, and engineering teams WHAT YOU BRING * 10+ years of demonstrated ability building and leading fraud risk management strategies in the credit card and banking space in fintechs, traditional banks, or payment companies * Hands-on operational leadership and strong collaborative and influencing abilities across product and engineering teams * Strong quantitative analytical skills * Strong communication skills and the ability to simplify complex programs and focus on key areas of leverage * Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field LEADERSHIP EXPECTATIONS Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: * Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. * Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. * Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. WHAT WE OFFER * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $216,750—$255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $190,400—$224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $169,150—$199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

FRAUD PREVENTION MANAGER SumUp's Fraud Prevention team sits at the intersection of risk, data, and global payments, and we move fast. We're a team of specialists tackling one of fintech's most dynamic challenges: staying ahead of fraud at scale, across multiple markets and products. As we shift from a market-based to a global, product-focused model, we're looking for a Fraud Prevention Manager to lead our Acquiring domain worldwide, someone who thrives in ambiguity, leads with clarity, and gets things done. In this role, you'll own the global Acquiring fraud strategy, lead a team of fraud specialists, and work closely with Operations, Engineering, Data Science, and Product to build scalable, high-impact prevention capabilities. You'll report directly to the Head of Risk & Fraud Prevention and partner with a second global fraud prevention manager focused on non-acquiring fraud. What You'll Do * Lead a team of fraud specialists through clear goal setting, coaching, and strong execution standards, while hiring for open roles and building a culture of ownership and accountability * Own the global Acquiring fraud strategy roadmap, translating fraud trends, performance data, and market needs into effective rule optimisation, threshold management, and authentication strategies * Drive the review, testing, and migration of EU Acquiring rules from NOTO to SumUp's internal rule engine, ensuring controls remain effective as fraud patterns evolve * Partner cross-functionally with Operations, Engineering, Data Science, Product, and regional leaders to prioritise model development, improve fraud tooling, and deliver measurable outcomes * Monitor fraud and chargeback performance through KPIs and data analysis, identifying risks, diagnosing root causes, and protecting approval rates across all markets You'll Be Great for This Role If * You bring proven experience in fraud prevention, fraud strategy, or risk management within payments or fintech, including hands-on work with rules engines, decision systems, or authentication strategies. * You’re an experienced people leader who can hire, set goals, coach, and manage performance with clarity and care. * You’re data-driven and comfortable working with databases, building KPIs, and measuring the impact of strategy changes; SQL or coding skills are nice to have. * You can influence and align cross-functional teams across Operations, Engineering, Data Science, Product, and senior business stakeholders, and you communicate fluently in English. * You hold a degree in Engineering, Statistics, Mathematics, Physics, or a related quantitative field. * You adapt quickly, prioritise well under pressure, and bring a growth mindset — staying curious and always looking for better ways to solve problems. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.