Agency Lead

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Events & Customer Loyalty Apprentice and help build Qonto’s French client loyalty programme from scratch. 🇫🇷 As an Events & Customer Loyalty Apprentice at Qonto, you will: Build and coordinate our French VIP ambassador programme (webinars, video testimonials, event co-hosting). Organise loyalty events and personalised client experiences for our French community (logistics, vendors, internal stakeholders). Segment and manage VIP clients by brand affinity using CRM & Google Sheets (and keep lists clean and actionable). Proactively reach out to clients and partners to drive participation, collect confirmations, and ensure a smooth end-to-end experience. Collect and synthesise qualitative feedback (from ambassadors, attendees, and internal teams) to sharpen our loyalty and engagement strategy. Contribute to our social media & content strategy to build customer loyalty: select entrepreneur/client profiles, help define content formats, choose between in-house vs external agency, organise filming days, and track production timelines & deliveries. What you can expect: Real ownership from day one: this programme doesn’t exist yet, you’ll help shape it! Direct exposure to French VIP clients across diverse business sectors. A hands-on apprenticeship blending community/relationship management, events, and content production. A fast-growing fintech environment, with cross-functional collaboration (Marketing, Sales, Product, local teams). A supportive culture focused on learning, autonomy, and impact. About your future manager: You will report directly to Elisabeth Chaniot de Fournoux, Customer Loyalty & Advocacy Manager (French market) at Qonto, with a background in B2B business development and strategic partnerships. Elisabeth is building the function, which means you’ll learn a lot, move fast, and get strong exposure to building a loyalty programme from scratch. About You: Pursuing or holding a third-year Bachelor’s or a Master’s degree. Native or bilingual French speaker (all client interactions are in French). You create initiatives, you don’t just execute tasks. Organised, proactive, and comfortable interacting with diverse client profiles. First experience in events, client relations, community management, or content production is a plus. 📍 Paris-based | 1-year apprenticeship | Start: September 2026

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As Sr. Industry Manager, you will define, launch and drive strategic outcomes and operationalise the vision for the sales team. We’re looking for a high-performing candidate with experience building advertising/media sales teams, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways.    What you’ll do: * Lead the performance focused Retail Ad Sales Team for top enterprise clients in France * Build and develop strong relationships with C-level executives across advertisers and agencies  * Deliver, Track, analyze, and communicate key quantitative metrics and business trends to senior leadership as they relate to your team's client partnerships * Grow, train and lead a diverse, high performing team with a strong inclusive culture to support emerging and established clients * Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing * Use AI-enabled tools and insights to scale your impact—identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions * Apply AI to improve team productivity and operational rigor (e.g., automating prep and follow-ups, improving pipeline hygiene, surfacing risks/opportunities, and strengthening account plans) so you can spend more time with clients   What we’re looking for: * 10+ years experience in Advertising, Digital, and/or Media Sales and established industry relationships and experience forging strong relationships with marketing leaders & C-suite at the client and agency * 5 years management experience and proven track record of managing a world-class sales team, including extensive forecasting experience and achieving or exceeding revenue goals * Knowledge of performance advertising (e.g.Search/Shopping/Display/Social advertising) and measurement solutions (analytics, mediamix modeling, attribution modeling) * Knowledge of competitive landscape * Experience reaching and exceeding sales revenue goals * Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies * Ability to interface with product and engineering to synthesize customer needs and feedback * An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction * Practical AI fluency and strong adoption mindset: you’re curious, adaptable, and focused on using AI to improve how work gets done (productivity, efficiency, forecasting/pipeline management, and client management)—not “AI for AI’s sake.” * Demonstrated ability to use data, automation, and tools to drive outcomes: you’ve used technology to improve sales execution (e.g., better prioritization, tighter follow-through, cleaner pipeline, faster insights) and can point to measurable impact in a fast-moving environment * A passion for Pinterest * Bachelor’s degree in a relevant field or equivalent experience   Relocation Statement: *  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   In-Office Requirement Statement * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the Paris office #LI-HYBRID #LI-AKEO At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. Location based applicants €99.445—€193.918 EUR Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.