
Gymshark · New York
OVERVIEW: We're looking for an Operations Floor Lead to help drive the day-to-day success of our store from the heart of the operation. This role is focused on...
We're looking for an Operations Floor Lead to help drive the day-to-day success of our store from the heart of the operation. This
role is focused on ensuring our back-of-house and operational processes run seamlessly, creating the strong foundations that
enable exceptional customer experiences on the shop floor.
As an aspiring leader, you'll support store performance through operational excellence, stock management, organisation, and team
leadership. You'll coach and develop team members, champion high standards, and play a key role in ensuring the store is set up
for success every single day
This position is full-time with the need for full availability across the week
customer experience.
up for success
seamlessly.
thrive.
The range is between $21.50 - $23.25 and the hourly rate offered is based on market, experience, and skills
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in
whole or in part at any time without advance notice.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive
to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable
adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be
considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment
please email peopleteamusa@gymshark.com.
"}" data-trix-content-type="undefined" data-trix-id="427762" class="attachment attachment--content"> Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience. This is where you come in. As a Sales Floor Lead, Operations, you’ll help model meaningful customer experiences while supporting team success and driving showroom performance. Why We Need You: For our new Toronto Store, you will play a pivotal role in shaping the success of our brand-new location. You are: * An Operational Champion & Role Model: Ready to establish foundational operational processes, maintain inventory accuracy, and step up as a trusted Manager on Duty to keep daily operations running safely and efficiently. * A Hands-On Peer Coach: Skilled at supporting the team in real-time, sharing operational standards and safety practices, and guiding the floor during your MOD shifts to help Home Experts build confidence. * A Champion for Customer Connection: Focused on ensuring a safe, organized, and operationally ready showroom that enables an incredible customer experience, while handling floor escalations with empathy and care. About the new store: This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community. * Our store address is: 90 Bathurst St., Toronto * Store size: 9600 square feet * Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 8x Home Experts (associates) * Hours of operation: The store is open 7 days per week, 10 am - 8 pm. Interview and Onboarding Schedule: Video Interview (July 27th - 31st) * A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article. Final Interview (August 4th & 5th) * In-person interview with the Store Manager. In-store Training & Onboarding (August 24th - September 12th) * In-store training, Monday - Friday.
ABOUT GROVER Founded in 2015, Grover enables consumers and businesses across Europe to subscribe to tech devices and comprehensive technology solutions - from individual smartphones, laptops, and wearables to full corporate device setups. The company offers access to over 1,000 unique tech items on flexible and financially convenient terms. A pioneer of the circular economy, Grover refurbishes and recirculates devices to help eliminate e-waste. To continue this incredible adventure, we are currently looking for Warehouse Operations Team Leads to join our talented Circular Supply Chain team full-time (40 hours/week) onsite 5 days a week in the Berlin Metropolitan area. Reporting to the Warehouse Operations Manager, you are the driving force on the warehouse floor. Your core objective is to oversee your team and the seamless, day-to-day execution of inbound, picking, packing, shipping/outbound, and inventory processes, ensuring operations run smoothly, inventory remains accurate, and the team is fully trained and motivated to meet daily targets. 🎯 What you will contribute: * Team Leadership: Provide direct supervision and leadership to the fulfillment, inbound, and outbound warehouse teams of up to 15 direct reports. * Daily Operations: Lead daily floor operations to ensure seamless order flow and manage device-specific movements, maintaining a steady and efficient operational pace. * Mentorship & Onboarding: Train, onboard, and mentor warehouse staff, ensuring they are fully equipped to meet performance, safety, and quality standards. * WMS Floor Expert: Act as the floor expert for handheld Warehouse Management Systems (WMS) and scanning systems, ensuring strict inventory accuracy through regular monitoring and immediate error correction. * Process Optimization: Monitor team performance and support the Operations Manager in eliminating bottlenecks and implementing process improvements. * Safety & Compliance: Ensure all team members strictly adhere to Standard Operating Procedures (SOPs) and safety compliance guidelines on the warehouse floor, including German load-handling standards (Lastenhandhabungsverordnung). 🤝 What you bring: * Experience: Proven hands-on experience in a warehouse, logistics, or fulfillment environment - ideally in an e-commerce or consumer electronics setting. * Leadership Track Record: Previous experience in a supervisory, team lead, or staff training role. * Technical Expertise: Expert-level practical knowledge of handheld Warehouse Management Systems (WMS), barcode scanning systems, and digital inventory tracking. * Process Knowledge: Deep understanding of high-velocity inbound, picking, packing, and outbound fulfillment processes. * People Skills: Strong leadership skills with the ability to motivate, direct, and clearly communicate with a diverse team of warehouse associates. * Safety Mindset: High attention to detail, a commitment to precise inventory accuracy, and an understanding of safe ergonomic practices on the floor. * Languages & Licenses: Fluent in both German (B2 at a minimum) and English, with other languages considered a strong plus. A forklift driving license (Flurförderzeugschein) is a strong asset. 🚀 THE GROVER WAY - HOW WE DRIVE SUCCESS: * Own It: We take ownership seriously and define what success looks like. We drive shared ownership and don't wait - we drive. We keep one another accountable and take responsibility when issues arise. * Challenge, Decide, and Commit: We engage in proactive support, active listening, and healthy conflict to reach the best outcomes. We value diverse perspectives and, once a decision is made, we commit to it fully. * Empower and Grow: We enable, trust, and coach one another toward high performance, always thinking and acting like owners. We seek growth, apply feedback, and support the development of our peers. * Respect, Transparency, and Clarity: We strive for clear, respectful, and open communication with no surprises. We simplify complex information so everyone knows the "what, why, and how". ❤️🔥 What you will love about us: * BVG monthly discount to drive you everywhere in Berlin * Mental health support with Nilohealth * Physical health support with Urban Sports Club * Annual learning budget of 750€ * Exclusive Grover Tech discount for you & your loved ones * A diverse global team of 75 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends Embark on a rewarding journey with the Grover Rocketship, where your impact is felt, and together, we cultivate a more circular world. 💚 We are looking forward to e-meeting you! 🚀
"}" data-trix-content-type="undefined" data-trix-id="422858" class="attachment attachment--content"> Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience. This is where you come in. As a Sales Floor Lead, Clienteling, you’ll help model meaningful customer experiences while supporting team success and driving showroom performance. Why We Need You: For our new Toronto Store, you will play a pivotal role in shaping the success of our brand-new location. You are: * A Floor Energizer & Role Model: Ready to set the pace on the sales floor by modeling our hospitality-driven culture, daily clienteling habits, and stepping up as a trusted Manager on Duty to keep daily operations running smoothly. * A Hands-On Peer Coach: Skilled at supporting the team in real-time, sharing your product expertise, and guiding the floor during your MOD shifts to help Home Experts build confidence and hit their goals. * A Champion for Customer Connection: Focused on making an incredible first impression on every guest, handling floor escalations with empathy and care, and keeping customers excited to return. About the new store: This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community. * Our store address is: 90 Bathurst St., Downtown Toronto. * Store size: 9600 square feet * Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 8x Home Experts (associates) * Hours of operation: The store is open 7 days per week, 10 am - 8 pm. Interview and Onboarding Schedule: Video Interview ( July 27th- 31st) * A 30-minute video interview with our Talent Acquisition team to discuss your background and interest in Article. Final Interview (August 4th & 5th) * In-person interview with the Store Manager. In-store Training & Onboarding (August 24th - September 12th) * In-store training, Monday - Friday.