
Disguise · New York (USA)
Role: Technical Services Specialist - Broadcast Technology Location: NewYork Department: Customer Solutions and Services Reports to: Director, Technical Service...
Role: Technical Services Specialist - Broadcast Technology
Location: NewYork
Department: Customer Solutions and Services
Reports to: Director, Technical Services (based in LA)
This person will be a specialist for delivering Disguise projects across our Broadcast and XR customers. The Technical Services
Specialist (Broadcast) will work across various platforms, primarily LED stages and mixed reality technologies, helping us achieve
our clients' creative vision through our technical acumen.
The Technical Services Specialist will primarily support the ESPN HQ in Bristol, CT, and the 7 Hudson Studio in NYC. This position
requires an in-depth, hands-on understanding of various disguise workflows, including xR, VP, DMX, and RenderStream.
This person will collaborate alongside Disguise’s solutions designers, creative services, project managers, engineers,
third-party vendors, and most importantly, the customer - ensuring projects are implemented successfully; on time, to scope,
within budget, and exceeding their expectations. The Technical Services Specialist will be experienced at collaborating with
internal and external stakeholders across multiple regions and time zones.
The Technical Services Specialist will need to be based in NYC but will also be required to travel in response to global project
demand. Both domestic and international travel is required (roughly once a month), and sometimes at short notice, where you will
be onsite at the client for roughly 1-2 weeks per project
This person will play a pivotal role at Disguise as the gateway between our technology, the customer, and their audience's visual
experience.
the disguise system to the latest OS, D3 designer build, IPVFC firmware, and the newest version of the Renderstream plugin.
provide ongoing system-related support. This includes conducting system health checks, offering workflow guidance,
delivering bespoke training, and providing last-minute firefighting support when critical issues arise.
diverse projects across virtual production, immersive experiences, and fixed installations. If you do not have direct
experience in these secondary industries, Disguise will provide the necessary training to get you up to speed.
systems and control interfaces. This includes hardware, software, and key third-party platforms (e.g., Ross, Grass Valley,
Sony).
environments.
including professional cameras, production switchers, and robust networking infrastructure.
the technical team.
Virtual Production landscapes.
production and immersive experiences as needed.
This is the the basic salary range for U.S. based candidates
Compensation for candidates based outside the U.S. will be determined in line with local market benchmarks and internal equity
Basic Salary Range
About Disguise
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system
of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV
broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product
launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering
the next dimension of entertainment.
Don’t Disguise your differences.
Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for
their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create
everywhere.
Our values
Our benefits
programmes
Technical Services Specialist - Math Location – Office role based in Bangor, North Wales While providing integrity to the casino and gambling industry for over 37 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while leveraging your abilities to strategically support the accounting team that maintains full responsibility for the finances, budgets, and accounting practices for our global business. We are seeking a professional like you with strong attention to detail to join our team to help optimize productivity as a Technical Services Assistant. Who We Are… With over 37 years in the industry, Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide. Why You Should Work Here… Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits, and a company culture focused on employee development and career enhancement. Our team members can communicate and collaborate with colleagues around the world. What You Will Accomplish Here… This is a fast-paced, dynamic position and an ideal fit for someone who thrives on wearing many hats to enhance organizational effectiveness while maintaining clear and accurate financial figures. You will have an opportunity to collaborate with our global team and utilize problem-solving skills and attention to detail to support cross-functional initiatives and detail to drive efficiency. The Technical Services Specialist (TSS) is part of the global Engineering teams. The TSS will review specific areas of work performed by engineers, proofreading and conducting related research to ensure our clients receive accurate and quality certifications. They provide administrative support to the engineering team managers and team leaders. Essential Functions and Duties • Performs incoming reviews on projects/requests with minimal interaction or support. • Notifies project owners/Leads of projects/requests and other execution workflow involvement as needed. • Creates and/or modifies projects/tasks in our internal and third-party systems. • Creates organized Statement of Work templates and delivers professional email estimates to fixed price clients. • Provides organized templates for standard complexity timeline estimates and project costs. • Uploads and interfaces with any jurisdictional specific process/system. • Learns and properly utilizes various internal tools used for project tracking and management. • Generates draft reports and reviews for errors or omissions. • Provides feedback regarding quality issues. • Works closely with teams to identify common mistakes, areas for improvement, and efficiencies in process. • Documents review results and issues to internal groups in a clear and professional manner. • Executes reporting and dashboard queries. • Monitors key performance indicators and real-time project metrics. • Supports clients with specific process training and other similar requests. • Performs other duties as assigned. Required education and experience • Degree level education. • Associate’s or bachelor’s degree in Programming, Electronics, Maths or a related discipline is preferred, but not required. • Certification, formal training, education, experience or demonstrated competency may be evaluated and considered in lieu of these requirements. Required skills and abilities Basic computer skills including proficiency in Microsoft Office, including Word, Excel and Outlook. The ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. Have the ability to effectively communicate, both orally and in writing, with internal and external parties. Have ability to articulate and communicate deficiencies found in review to engineers, in both written and verbal form. Should be able to demonstrate a high degree of attention to quality, details, and correctness, including the ability to proofread and identify improper grammar and spelling errors. Must have the ability to handle and organize multiple projects and deadlines, as well as organize data and thoughts succinctly to technical teams. Must have the ability to be forward-thinking to automate process and procedures. Should be able to manage work independently and in a team environment. What We Offer… * 25 days holiday per year plus Bank Holidays * Pension plan * Discretionary annual bonus * Annual Performance Reviews * Career path planning * Weekly fresh fruit, free coffee, tea. Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
Join STS Group as our next Document Controller in Boden! We are looking for an experienced Document Controller to join our construction project in Boden. STS Group is an international engineering contractor, with projects all across Europe. The Opportunity As our next Document Controller, you will be responsible for managing and coordinating all project documentation across our project, ensuring information is accurate, up to date, and accessible to the project team. You will support the technical and site teams by controlling drawings, submittals, and records, helping the project meet its objectives safely, efficiently, and to the highest quality. Some of the Key Tasks Manage and control all project documentation, ensuring accuracy, traceability, and easy access using the software tools provided, including maintaining the Master Drawing Register and updated drawings. Prepare and track technical submittals and safety documentation, distribute drawings and snag reports, and coordinate document flow between site teams, designers, and subcontractors. Produce weekly and monthly document control reports and record information to monitor project progress and compliance. Administer document systems by granting access, sharing documents externally, and providing user training to project teams. Support project close-out and site operations by managing handover manuals, assisting the HSE team, handling physical records, and providing occasional procurement support. Who We’re Looking For 5+ years’ experience in Document Control, Site Administration, Engineering Support, or similar. Able to work independently, well-organised, and capable of prioritising tasks in a fast-paced site environment. Excellent communication and interpersonal skills with a high level of written and spoken English. Candidates must have the appropriate work authorisation for Sweden (e.g: EU Citizen) We are an Equal Opportunities Employer, we encourage people from all walks of life to apply. Dokumentkontroller behövs för ett stort byggprojekt i Boden! Följande har också översatts online, förlåt eventuella felaktigheter Vi söker en erfaren dokumentkontrollant som kan ansluta sig till vårt byggprojekt i Boden. STS Group är en internationell ingenjörsentreprenör med projekt över hela Europa. Möjligheten Som vår nästa dokumentkontrollant ansvarar du för att hantera och samordna all projektdokumentation inom vårt projekt, och säkerställa att informationen är korrekt, uppdaterad och tillgänglig för projektteamet. Du kommer att stödja de tekniska och platsteamen genom att kontrollera ritningar, inlämningar och register, vilket hjälper projektet att uppnå sina mål säkert, effektivt och av högsta kvalitet. Detta är en heltidsanställning (måndag–fredag), vi söker någon som redan bor i området eller är intresserad av att flytta. Några av nyckeluppgifterna Hantera och kontrollera all projektdokumentation, säkerställa noggrannhet, spårbarhet och enkel åtkomst med hjälp av de tillhandahållna programvaruverktygen, inklusive underhåll av huvudritningsregistret och uppdaterade ritningar. Förbered och följ tekniska inlämningar och säkerhetsdokumentation, distribuera ritningar och samla rapporter samt samordna dokumentflödet mellan platsteam, designers och underentreprenörer. Ta fram veckovisa och månatliga dokumentkontrollrapporter och dokumentera information för att övervaka projektets framsteg och efterlevnad. Administrera dokumentsystem genom att ge åtkomst, dela dokument externt och erbjuda användarutbildning till projektteam. Stöd projektavslut och platsdrift genom att hantera överlämningsmanualer, assistera HSE-teamet, hantera fysiska handlingar och tillhandahålla tillfälligt upphandlingsstöd. Vem vi letar efter 5+ års erfarenhet inom dokumentkontroll, platsadministration, teknisk support eller liknande. Kan arbeta självständigt, är välorganiserad och kan prioritera uppgifter i en snabb miljö på plats. Utmärkta kommunikations- och interpersonella färdigheter med en hög nivå av skriftlig och talad engelska. Sökande måste ha rätt arbetstillstånd för Sverige (t.ex. EU-medborgare) Vi är en arbetsgivare som erbjuder lika möjligheter och uppmuntrar människor från alla samhällsskikt att söka.
About the job Keep Graphcore’s Bristol electronics laboratories ready for the teams building the future of AI compute. As Electronics Laboratory Lead, you will own the safe, reliable operation of our Bristol labs. You will make sure facilities, equipment and infrastructure support critical work across engineering and operations. Your impact will be felt across hardware bring up, validation, characterisation, manufacturing technology and product test. You will turn complex lab requirements into controlled, dependable environments where teams can move faster. You will manage test equipment, lab infrastructure, ESD controls, goods in and out, maintenance planning and technical readiness. You will also build and guide a technician team that supports multidisciplinary lab users. This is a hands-on leadership role with real ownership. You will shape how our labs run, scale and support Graphcore’s next stage. The team and culture You will sit in our DC Engineering Team, working closely with Facilities, Supply Chain, Quality, Product Test and Diagnosis, Infrastructure Solutions and Hardware Engineering. Work happens through clear priorities, practical decisions and direct collaboration with the teams using the labs. You will have the ownership to set standards, improve processes and solve problems before they slow delivery. Decisions are made close to the work, with safety, technical readiness and pace all held together. Graphcore teams think big, act fast and speak up. In this role, you will bring structure to complex lab activity while helping engineers do their best work What we’re looking for · Strong technical understanding of electronic test equipment, lab infrastructure, setup, calibration and troubleshooting · Practical knowledge of ESD prevention, control systems, audits and training · Deep understanding of health and safety requirements in electronics laboratory environments · Ability to work with engineering teams to plan, configure and support technical lab setups · Experience coordinating subcontractors for maintenance, calibration, upgrades or specialist technical services · Leadership skills to build, manage and mentor a team of technicians Benefits · Unlimited annual leave · Up to 5% matched pension · Phantom equity – share in Graphcore’s success · True flexibility in how and where you work · Office spaces designed for collaboration · Free food and an on-site barista · Health cash plan · Income protection · Life assurance · Along with other benefits you can choose from (private medical insurance, dental plan etc) We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work. We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you. Join the team at Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. If you want to shape the labs that help Graphcore’s engineering teams move faster, we’d love to hear from you. Apply now to be part of the journey.