Assistant General Counsel, Credit Cards

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. ABOUT THE TEAM + ROLE We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.  Robinhood is looking for an Assistant General Counsel to join our growing Regulatory legal team. We are looking for an attorney with experience in retail broker-dealer regulation who is excited to work at the intersection of regulation, technology, and finance. We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and perseverance. This is an exciting opportunity to join a growing company and support our mission to democratize finance for all. This role is based in our New York, NY; Washington DC; or Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.  WHAT YOU’LL DO * Navigate complex regulatory frameworks to help the business design innovative financial products and services * Identify and draft necessary changes to the firm's systems and procedures to meet the requirements of new rules/regulations * Engage with regulators, including the SEC and FINRA, and other external parties * Draft agreements, policies and procedures, disclosures, account documentation and website materials * Review marketing materials, advertisements, and other communications with the public * Resolve customer account issues related to estates, bankruptcies, powers of attorney, and related matters. * Monitor SEC/FINRA and SRO rule developments and making resulting recommendations * Research securities and brokerage questions and providing legal analysis and recommendations * Partner cross-functionally with teams including litigation, compliance, product and government affairs WHAT YOU BRING * J.D. degree (or foreign equivalent) and membership in at least 1 U.S. state bar * 5-7+ years of legal practice experience specializing in advising retail broker-dealers * Knowledge or expertise in the rules and regulations relevant to broker-dealers, including for example: sales practice rules, Reg BI, Form CRS, licensing and registration, communications with the public, and books and records * Experience supporting different types of brokerage accounts, including for example, IRAs, trusts, and custodial accounts. * Track record of developing practical solutions to novel problems * Exceptional project management and communication skills * In-house legal experience * Experience at a federal or state financial regulatory agency * Experience with finance, technology or start-up organizations * Ability to provide practical, strategic and business-oriented legal advice * Ability to effectively manage multiple time sensitive tasks and react to ever-shifting priorities * Experience drafting comment letters, working with industry trade groups, and engaging in rulemaking and legislative advocacy efforts * Experience working with options, privacy, advisory, and cryptocurrency is a plus WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. * Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. * Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. * Employer-paid life & disability insurance, fertility benefits, and mental health benefits. * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces.   In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $217,000—$255,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $191,000—$224,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $170,000—$199,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles [https://pieinsurance.com/culture] that guide every decision we make. The Senior Claims Adjuster will play a critical role in delivering quality claim file management and  an industry-leading customer claims experience., This will be completed  by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers. HOW YOU’LL DO IT Claims Technical Management: * Independently handle all aspects of the workers’ compensation claims from set-up to closure. * Evaluate and handle high dollar, high exposure, complex claims. * Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change. * Mitigate  the complex exposure while achieving the best outcome. * Determine timely and accurate compensability decisions within statutory requirements. * Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices. * Ability to present claims to senior management, internal and external stakeholders. * Timely administration of statutory medical and indemnity benefits throughout the life of the claim. * Comply with all applicable statutory guidelines, rules, and regulations. * Control legal activity with defense counsel through the litigation process while managing legal fees and costs. * Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement. Claims Customer Service: * Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations. * Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc.  * Provide excellent customer service to internal and external customers and business partners. * Advocate to ensure that Pie has a leading claims customer experience. * Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.  THE RIGHT STUFF * High School Diploma or equivalent is required. * Bachelor's Degree or equivalent experience with some college coursework is preferred. * Minimum of 5-years workers’ compensation claim adjusting experience is required (carrier background, preferred). * Claims experience handling California WC claims is required.  * Ability to evaluate and identify  high dollar, high exposure, complex claims. * Requires active  licensing in applicable states Strong communication (written and verbal) skills, to deliver more complex information effectively. * Strong problem-solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction. * Awareness of your own tasks and how it impacts the team and deliverables. * Experience using G-Suite Tools and collaboration tools like Slack is preferred. * Advanced knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements. * Advanced knowledge and experience in claim adjudication, medical, and litigation management. * Advanced ability to analyze and take necessary action in multiple focus areas based on several data points. * Ability to make claim decisions to mitigate exposure while achieving the best outcome. * Ability to use skills to overcome conflict and reach beneficial outcomes. * Ability to mentor junior adjusters. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $95,000—$120,000 USD COMPENSATION & BENEFITS  * Competitive cash compensation * Comprehensive health plans * Generous PTO * Future focused 401k match * Generous parental and caregiver leave * Our core values [https://pieinsurance.com/culture/] are more than just a poster on the wall; they’re tangibly reflected in our work  Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. LOCATION INFORMATION  Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. ADDITIONAL INFORMATION Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here [https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf], here [https://www.justice.gov/crt/case-document/file/1133936/download] and here [https://www.justice.gov/crt/case-document/file/1133941/download] for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy [https://pieinsurance.com/privacy/].   Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. Pie Named to 2025 America's Best Startup Employers [https://www.forbes.com/lists/americas-best-startup-employers/] Pie Insurance 2025 State of Workplace Safety Report [https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report]   #LI-REMOTE #BI-REMOTE