Internal Account Manager / Inside Sales Manager (m/w/d) für Mannheim

KEY ACCOUNT EXECUTIVE EU GTM | Berlin, Germany ---------------------------------------------------------------------------------------------------------------------------------- ABOUT THE TEAM SumUp's Sales team in Germany is growing — and we're looking for a Key Account Executive in Berlin to help us deepen relationships with small businesses while continuing to win new ones. You'll be part of a high-performing, collaborative team that combines the consultative mindset of account management with the drive of outbound sales. Our merchants are at the heart of everything we do, and your job is to make sure they get the most out of SumUp — while identifying opportunities to grow the partnership. If you're someone who builds trust easily, loves variety in your day, and thrives on results, you'll fit right in. ---------------------------------------------------------------------------------------------------------------------------------- WHAT YOU'LL DO * Manage and grow a portfolio of existing small business accounts, acting as their primary point of contact and trusted advisor * Proactively identify upsell and cross-sell opportunities within your account base, matching merchants with additional SumUp products and solutions * Hunt for new business by identifying and approaching prospective SMB merchants through outbound activity — calls, emails, and local networking * Deliver a consultative sales experience that prioritises understanding the merchant's business before recommending solutions * Own your full sales cycle — from first contact or account review through to close and handover * Maintain accurate and up-to-date records in CRM, tracking pipeline, activity, and revenue performance * Meet and exceed monthly targets across both retention/expansion and new business acquisition * Collaborate with onboarding, customer success, and product teams to ensure merchants are set up for long-term success ---------------------------------------------------------------------------------------------------------------------------------- YOU'LL BE GREAT FOR THIS ROLE IF… * You have proven experience in an account management, sales, or customer-facing role — ideally with SMB or B2B clients * You're equally comfortable managing existing relationships and going after new business — you see both as opportunities * You're a natural communicator who can adapt your style depending on whether you're building rapport with a new prospect or deepening a relationship with an existing merchant * You're organised, proactive, and able to manage a diverse portfolio of accounts without losing sight of your targets * You take ownership of your numbers and know how to prioritise your time to hit them consistently * You speak German fluently and have a working level of English for internal communication ---------------------------------------------------------------------------------------------------------------------------------- WHY YOU SHOULD JOIN SUMUP 🌎 Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office 🌈 Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Virtual Stock Option programme — Own a stake in SumUp's future success 📚 €2,000 annual L&D budget — Attend conferences or advance your career through further education 🔗 Referral Bonus — Earn additional rewards by referring talented individuals to join the SumUp team ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. ---------------------------------------------------------------------------------------------------------------------------------- Keywords: Key Account Executive, Account Executive, Account Manager, Key Account Manager, Sales Executive, Sales Representative, Sales Consultant, Inside Sales, B2B Sales, SMB Sales, Business Development, Customer Success, Kundenberater, Key Account, Vertrieb, Vertriebsmitarbeiter, Accountmanager, Fintech Sales, Berlin Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

You’re a Sales Development Representative (SDR) who is ready to move to a closing role. You want to own deals, not just hand them off. You’re curious about how software gets built, and you want to learn a product well enough that developers are eager to talk to you. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do Qodana is JetBrains’ code quality platform. The product has strong traction – developers sign up, run trials, and discover real value on their own. But converting that usage into commercial revenue needs people. This is where you come in. You’ll be the first dedicated SDR on the Qodana team, and you’ll be building on our current success and processes. That means finding opportunities by converting trial leads, hunting for new accounts alongside our sales executives, closing smaller deals yourself, occasionally presenting Qodana at industry events, and joining customer and prospect visits. You’ll also help define how the Qodana SDR function should look as it grows. This is a role that suits someone who can work independently within a developing process and is not afraid to try and learn new things.  Here’s what your day-to-day will actually look like: * Monitor Qodana trial signups and product usage signals, and reach out to high-intent users and turn free usage into commercial conversations. * Run outbound campaigns via email, LinkedIn, and phone, targeting engineering leaders, DevOps managers, and platform teams. * Displace incumbents by positioning Qodana’s value clearly and credibly. * Own and close deals up to €5,000 ARR end to end, including proposals, objection handling, negotiation, and signature. * Hand off larger opportunities to account executives with full context and clear expansion signals. * Flag renewal risk and support smaller account renewals, staying close to adoption post-sale. * Represent Qodana at developer conferences and JetBrains events across Europe. * Translate what you hear in the market – what resonates, what doesn’t, where we’re losing – into sales strategy and messaging. What you’ll bring * Genuine curiosity about how software is built. You want to understand what developers care about, not just pitch products to them. * A self-starter mindset. You don’t need a 200-page sales bible – you’re comfortable improving and changing processes if you see options for making things better. * Strong written and verbal communication. You can shift tone between a developer and an engineering manager without losing either. * Commercial instinct. You know when to push, when to listen, and when something is ready to close. * Comfort working from product and usage signals, not just cold outreach. You understand that in a PLG environment, the pipeline doesn’t always start with a call. * A sense of humor. We work hard, but we don’t take ourselves too seriously. Nerds are especially welcome. What you’ll need * Proven experience in an SDR, BDR, or inside sales role in technical B2B sales. * A genuine interest or background in developer tools, DevOps, or software engineering productivity – you don’t need to be an expert today, but you need to want to become one. * Proficiency with CRM tools (Salesforce) and sales engagement platforms such as Seismic or Leadfeeder. * Excellent written and spoken English – additional language skills are a plus What success looks like In your first 90 days, you’ll have a trial follow-up process running, your first outbound campaigns live, and, ideally, your first closed deal. You’ll know the product well enough to hold a credible conversation with a developer. After six months, you’ll have a documented SDR playbook covering trial conversion, outbound, and event follow-up. You’ll be contributing to the pipeline consistently, and you’ll have a clear view of what the next hire in this function should look like – informed by what you’ve actually seen in the market. Why join JetBrains? * Strong base salary. We offer competitive pay that reflects your skills and experience, plus variable compensation. * Real Impact. You will see your work directly impacting Qodana’s success and strategy. * Flexible work schedule. Enjoy the freedom to work from home or from the office. * Learning and development opportunities. Access to conferences, courses, and language classes. * Full JetBrains product access. Enjoy the tools our 15 million users rely on every day. * Internal events. Company-wide celebrations and team gatherings. * Clear career path. A defined route into an account executive or sales leadership role. * Flat hierarchy. Work in a startup-type environment with the resources of an industry leader.   If this sounds like you, we’d love to hear from you. We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.