
Deliveroo · Main
Why Deliveroo? Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Finance team s...
Why Deliveroo?
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our
Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies,
and ensuring we deliver long-term value while pursuing our ambitious mission.
Support the Commercial teams in building their strategy and understanding their financial performance. You will work with
Commercial leadership to manage data and model strategic initiatives to drive the long-term growth of the business. This role is
perfect for someone who enjoys solving difficult problems, has strong analytical capabilities, is hands on and a self-starter, and
can work closely with senior management in a fast-paced, international environment.
Reporting to the Finance & Strategy Director, you will own the commercial strategy planning and ensure accurate reporting that
supports both operational performance and strategic initiatives. Beyond the commercial team, you’ll be a trusted partner to the
country leadership, helping shape business performance through data-driven insights and rigorous data analysis.
The role is based in Paris.
overall long-range plans
variance analysis
the ability to turn complex data into actionable insights.
top and bottom line
delivery of annual and long-range plans.
relationships with cross-functional teams (Commercial, Marketing, Finance, Operations) and senior management.
in writing and orally.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role,
you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as
one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger,
more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and
feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity,
disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable
adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive
teams, we’d love to hear from you!
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Regional Manager – Paris Outer to join our Paris team. This is a hybrid role. In this role, you’ll help us define and execute our regional commercial strategy across Paris Outer, leading a high-performing account management team to accelerate partner growth and cement our market leadership. Get to know our Commercial team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity. As we move towards our 2026 ambition, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris. The Regional Manager – Paris Outer role is a key commercial position, designed to combine strategic partner leadership, regional ownership, and organisation building. THE ROLE As a Regional Manager you'll lead a team of City Manager Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. You are accountable for the growth and performance of strategic brand portfolios across one of Paris’ most critical zones. You will act as the senior commercial owner for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in aligning the organisation to business challenges and ambitions. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. KEY RESPONSIBILITIES 1. Regional & Portfolio Ownership * Own one of the most strategic region of France, defining and executing the strategy to win * Translate Paris-wide and national priorities into clear, actionable regional strategies * Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments 2. Lead Commercial Strategy & Execution Excellence * Own the end-to-end growth of brand portfolios within your Paris Outer regions * Ensure 5★ account management standards across the team, with clear portfolio sizing * Build and maintain relationships with senior and C-level stakeholders * Lead contract negotiations, renewals, and upsell strategies * Create and execute joint business plans addressing partner growth, profitability, and operational performance * Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends * Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes 3. Talent Development & Succession * Lead and develop a team of up to 15 AMs / SAMs, either directly or through mid-management * Coach and mentor high-potential talent, building a strong internal succession pipeline 4. Cross-Functional Leadership * Partner closely with Operations, Marketing, Product, Strategy, and Finance * Represent your portfolio and organisation in Paris and France leadership forums * Influence roadmap and prioritisation through structured partner and market feedback WHAT WE’RE LOOKING FOR: * 10+ years in commercial, client partnership, or account management roles * Proven experience managing complex, strategic brand portfolios * Demonstrated success leading multi-layered teams in fast-paced environments * Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred * Strong commercial and financial acumen (P&L understanding) * Excellent negotiation and stakeholder management skills * Ability to design and scale organisations and coverage models Data-driven, structured, and execution-focused * Senior, credible, and resilient leader * High ownership mindset with a bias for action * Comfortable navigating ambiguity and driving change * Passionate about people development and raising standards * Fluent French and English communication skills Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: * 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. * 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. * 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. * 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
WHY DELIVEROO? Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. As we accelerate toward our 2027 ambition, Global Accounts are central to our future success. We are building a team that sets the standard for strategic partnership management — combining senior commercial leadership, rigorous execution, and organisational depth. THE ROLE As Head of Global Accounts, you will lead a high-performing team responsible for the commercial relationship with France's most strategic restaurant brands. Your team currently consists of 7 people: Key Account Managers who own brand HQ relationships, and a Client Partner (mid-manager) who manages a team of Key Account Associates covering franchisees across the territory. You report to the Director of Enterprise & Key Accounts, France, and are based in Paris (this is a hybrid role). You are the senior commercial owner for your portfolio — accountable for revenue growth, partner satisfaction, and team excellence. Beyond day-to-day account management, you will play a central role in aligning the organisation to strategic priorities: from contract structuring and joint business planning, to supporting Deliveroo's city expansion strategy by securing anchor restaurant partners in new and relaunching markets. This is a senior leadership role with direct impact on revenue, partner satisfaction, and team development. KEY RESPONSIBILITIES 1. COMMERCIAL STRATEGY & EXECUTION EXCELLENCE * Own the end-to-end commercial growth of Global Accounts in France * Lead contract negotiations, renewals, and upsell strategies with major restaurant brands * Build and execute joint business plans covering partner growth, profitability, and operational performance * Drive co-investment marketing strategy with partners, including co-funded campaigns and promotional activations * Support Deliveroo’s expansion strategy: secure anchor brand commitments in new cities and relaunching markets * Act as a trusted C-level advisor, providing insight on Deliveroo's capabilities, competitive landscape, and market trends * Build and maintain senior and C-suite stakeholder relationships across France's most strategic brands * Set and maintain 5★ account management standards across the team, with clear portfolio sizing and coverage 2. CROSS-FUNCTIONAL LEADERSHIP * Partner closely with Operations, Marketing, Product, Strategy, and Finance teams * Represent the French perspective in international Global Accounts forums * Influence product roadmap and prioritisation through structured partner and market feedback 3. PEOPLE & ORGANISATIONAL DEVELOPMENT * Lead, coach, and develop a team of 7 people — directly and through mid-management * Build a strong internal succession pipeline by identifying and developing high-potential talent * Define and continuously evolve the organisational model (coverage, seniority structure, processes) as the business scales WHAT WE'RE LOOKING FOR MUST-HAVE * 10+ years in commercial, client partnership, or account management roles — with a track record managing complex, multi-stakeholder brand portfolios * Demonstrated ability to structure and close complex commercial agreements with brand or franchise HQs (contract negotiation is essential) * Strong KPI ownership: comfortable defining, owning, and reporting on revenue and performance metrics with a structured, data-driven approach * Experience leading multi-layered teams in fast-paced, high-growth environments * Strong financial acumen and P&L literacy * English fluency NICE-TO-HAVE * Familiarity with franchised or multi-site restaurant networks * Experience in a marketplace, F&B, Hospitality, Retail, or FMCG environment LEADERSHIP PROFILE * Senior, credible, and resilient — able to build trust and influence at C-suite level * High ownership mindset with a strong bias for action * Comfortable navigating ambiguity and driving organisational change * Passionate about developing talent and raising team standards * Collaborative leader who builds strong cross-functional partnerships and fosters an inclusive, high-performing culture. RECRUITMENT PROCESS * Recruiter interview * Business Interview * Business case presentation * Values and Expertise interviews * Final interview with Deliveroo France Commercial Director WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
SENIOR TEAM LEAD - GROCERY KEY ACCOUNTS (CDD 6 MOIS) Rejoignez-nous dans notre mission : transformer la façon dont le monde mange et fait ses courses. Deliveroo, qui fait désormais partie du groupe DoorDash, construit la plateforme de commerce local de référence, connectant consommateurs, commerçants et livreurs en temps réel. Le segment Grocery Key Accounts (boulangeries, boucheries, cavistes, etc.) est d'une importance stratégique majeure pour Deliveroo France. Dans ce marché hyper-compétitif, notre équipe Commerciale façonne l'avenir du commerce de proximité. Si vous êtes un leader résilient, passionné par le développement des talents et la stratégie de croissance, ce rôle est pour vous. Nous recherchons un Senior Team Lead - Grocery Key Accounts pour rejoindre notre équipe New Verticals à Paris. Dans ce rôle de leadership, vous piloterez la stratégie du segment, gérerez des partenaires ultra-stratégiques et encadrerez une équipe d'Account Managers pour transformer l'expérience client à travers la France. VOS MISSIONS Directement rattaché(e) au Head of Specialist, Convenience and Sales, vous serez l'architecte de la croissance du segment Specialist. Vous équilibrerez gestion stratégique de comptes, management d'équipe et optimisation opérationnelle. * Management d'Équipe : Diriger et coacher une équipe d'Account Managers. Vous fixerez des objectifs de performance clairs, mènerez les revues de performance et garantirez des standards de gestion de compte « 5 étoiles ». * Gestion de Partenaires Stratégiques : Gérer en direct les comptes les plus critiques du segment. Vous développerez des « Joint Business Plans » axés sur la croissance et la rentabilité, tout en négociant des accords complexes. * Stratégie Commerciale : Définir la vision à long terme du segment Specialist. À partir d'analyses de données approfondies, vous identifierez les opportunités de marché et piloterez les stratégies de renouvellement et d'upsell. * Excellence Opérationnelle : Améliorer les processus de l'équipe pour gagner en efficacité et coordonner le support cross-fonctionnel (Marketing, Opérations, Produit, Finance) pour vos partenaires. * Leadership Cross-Fonctionnel : Représenter votre organisation dans les instances de direction et influencer la roadmap produit en fonction des retours terrain et des besoins du marché. CE DONT VOUS AUREZ BESOIN POUR RÉUSSIR * Expérience Confirmée : Plus de 5 ans d'expérience dans des fonctions commerciales, de gestion de partenariats ou de grands comptes (Key Account Management). * Expertise Portefeuille : Expérience avérée dans la gestion de portefeuilles de marques complexes et stratégiques. * Leadership d'Équipe : Une expérience réussie en management d'équipe dans des environnements à rythme soutenu. * Secteurs Privilégiés : Une connaissance des secteurs F&B, Retail, FMCG ou Marketplace est fortement souhaitée. * Acuité Commerciale : Une excellente compréhension des enjeux financiers (P&L) et une capacité à mener des analyses de données structurées. * Soft Skills : Leadership résilient, capacité à naviguer dans l'ambiguïté et passion pour le développement des collaborateurs. * Négociation : Excellentes capacités de négociation et de gestion des parties prenantes au niveau C-level. POURQUOI NOUS REJOINDRE ? Chez Deliveroo, vous ferez un travail qui compte, en résolvant des problèmes concrets au sein d'une plateforme en constante évolution. En travaillant ici, vous pouvez vous attendre à : 🔧 Avoir un impact visible chaque jour Votre travail améliore directement l'expérience des clients, des partenaires et des livreurs. 🌱 Apprendre vite dans un environnement entrepreneurial Travaillez au plus près du marché avec autonomie, rapidité et de réelles responsabilités. 🧠 Construire une carrière, pas seulement occuper un poste Dépassez vos limites, développez de nouvelles compétences et évoluez avec l'entreprise. 🌎 Réussir ensemble dans une culture inclusive Des équipes collaboratives et portées par des valeurs qui soutiennent votre façon de travailler. Nous visons à créer un processus équitable qui laisse briller vos compétences — nos entretiens comprennent généralement 3 à 4 étapes. En savoir plus sur notre mode de recrutement ici. DIVERSITÉ, ÉQUITÉ ET INCLUSION Chez Deliveroo, nous savons qu'un excellent lieu de travail reflète le monde qui nous entoure et que la diversité et l'inclusion nous rendent plus forts. Deliveroo France a obtenu un score de 98/100 à l'Indice de l'Égalité Hommes-Femmes 2025, témoignage de notre engagement envers l'égalité des chances.