Product Lead

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. We’re looking for a Product Lead to help bring Beam’s AI to millions of frontline workers across the UK, US, Europe and Australia. You’ll report to Seb, our co-founder, and work closely with engineers and designers to build AI products that solve real operational problems in sectors like employment, housing and social care. This is a hands-on product role for someone who loves building. YOU’LL SPEND TIME: * shipping product quickly * working closely with engineers on AI capabilities * talking directly to users in the field * iterating rapidly based on real usage * and raising the bar for product quality and craft We believe speed is a competitive advantage - especially in the AI era. The best way to discover great products is by shipping, learning and iterating quickly. If you’re excited by the idea of building AI products that solve messy, real-world problems - not just demos or internal automations - you’ll thrive. YOU WILL: * Ship quickly and iterate constantly - You’re comfortable operating in fast cycles of discovery and delivery. Rather than spending weeks scoping and writing lengthy specs, you prefer building, testing and learning with real users. * Obsess over product craft - You care deeply about the details that make products exceptional - speed, reliability, UX clarity, and how tools actually fit into real workflows. * Work directly with users - You’ll spend time travelling to offices to watch practitioners use the product - understanding how their work actually happens so we can build AI tools that genuinely help. * Use AI to solve real problems - You’ll work closely with engineers to turn the latest model capabilities into practical, high-impact features that reduce admin and unlock better services. * Set ambitious goals - You define clear outcomes and hold yourself - and your team - accountable for delivering them. * Help shape what Beam builds next - You’ll influence product strategy based on what you learn from users, partners and the market. WE’RE LOOKING FOR A PRODUCT LEAD WHO * Cares about the mission: You want your work to matter. You're intrigued by the opportunity to build AI applications that improve essential public services. * Has a high-growth, product-first background: You have cut your teeth in fast-paced, early-stage startups or at product-first tech giants. You know how to navigate scale, operate with extreme speed, and hold a very high bar for product craft. * Is a data-led, inspiring communicator: You are a high-energy, inspiring speaker who aligns and motivates teams using compelling presentations and data-driven storytelling. * Focuses on measurable outcomes: You take pride in shipping high-quality products with measurable results for frontline workers and sweating the details that make them truly useful. * Values meticulous execution: You possess world-class project management skills. You don’t just dream up product ideas; you build the structured, detailed roadmaps and execution plans required to actually get them across the finish line. * Has a generalist mindset: It's an exciting time to join with new opportunities across the business and you're keen to work on everything from commercial projects, technical tooling, data-led products and everything in between. APPLICATION PROCESS We take hiring seriously. We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you. 1. 30 mins with our Talent team 2. 45 mins presentation to the Hiring Manager 3. Task and full debrief with two PMs at Beam 4. Final meeting with peers and other Leaders in Beam Is there an application deadline? No, all roles remain live on our website until we have offered the role. This means we continue to review new applications whilst managing people through the 4 stage process. ABOUT BEAM Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The team partners with some of the most strategic payment method providers across EMEA, including global leaders in Buy Now Pay Later, FX, bank transfers, and digital wallets, to help businesses accelerate growth and unlock meaningful revenue uplift. As the payments landscape continues to evolve rapidly, the team is at the forefront of that transformation, working with partners and customers to deliver innovative solutions that optimize payment performance. Our mission is to enable buyers and merchants to transact using their preferred payment methods, improving conversion, reach, and performance across the region. We are deeply focused on customer experience as we build and operate the end-to-end infrastructure that processes billions in monthly volume and abstracts the complexity of the EMEA payments ecosystem for our users. WHAT YOU'LL DO The EMEA Payments Product Lead role at Stripe is an opportunity to shape payments strategy across one of the world's most complex and fastest-growing regions, influencing everything from local payment methods and conversion performance to regulatory readiness and market expansion. It is a high-impact leadership role for someone who wants to combine strong product judgment, deep payments expertise, and cross-functional influence to drive measurable customer outcomes at scale. You will lead EMEA payments product capabilities at the center of Stripe's long-term growth strategy. Working closely with merchants, partners, and cross-functional teams, you will translate a complex set of regional and strategic priorities into a clear, focused roadmap. With end-to-end ownership, you will define the vision, shape the product architecture, and drive execution across market expansion and core payment infrastructure. You will move with urgency to build and scale the systems behind critical payment flows across EMEA. RESPONSIBILITIES * Define a multi-year vision for EMEA Payments that anticipates future merchant and ecosystem scale and complexity * Lead Engineering and Design through every phase of the product lifecycle, from 0-to-1 development to General Availability * Enforce rigorous standards for product quality, API design, and system reliability, building trust with our largest enterprise users * Partner with Sales and go-to-market teams to pitch the product, win key deals, and translate user feedback into roadmap priorities * Serve as the internal subject matter expert on the EMEA payment landscape, managing relationships with partners and ecosystem vendors * Drive cross-functional alignment with teams like Billing, Connect, and Checkout to deliver a cohesive platform experience * Mentor or manage emerging PM talent within the domain WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in product management or a related product role * A track record of shipping technical B2B2C products at a high velocity * An obsession with product quality in all its forms—from API design to dashboard UX and documentation * Existing knowledge of the payments landscape or a demonstrated ability to learn complex domains quickly * Strong written and verbal communication skills, with a talent for articulating user problems precisely * An ownership mindset—you are willing to do whatever it takes to solve problems and delight users * Ability to dig deep into data, think from first principles, and deliver the right results PREFERRED QUALIFICATIONS * A background in Computer Science, Engineering, or a related technical field * The ability to understand complex systems at a deep technical level * Specific experience in payment orchestration or payment processing