
Flatpay · London
ABOUT THE JOB Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK. Role Details Role: Onboarding Administrator...
Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK.
Role Details
Role: Onboarding Administrator
Location: 5 days a week – London, White City
About the Role
You'll spend your day verifying new merchant deals — ensuring that we onboard accurately first time, ultimately giving our
customers a great first impression. If a process wasn't followed or data is incomplete, you'll catch it.
This is focused, deep-work admin that rewards pattern recognition. You'll be comfortable handling high volumes as we expand — 20
to 50 deals a day on average. The work suits people who genuinely find satisfaction in spotting what others miss and in getting
through a long list cleanly.
You'll spend very little time on the phone with customers or in meetings. It's a role that allows for focus and flow rather than
rapidly switching context.
Responsibilities
Skills & Attributes
Our Values
At Flatpay, how we work matters as much as what we achieve.
Happy Humans — We bring energy to our work and create teams people enjoy being part of.
No Assholes — We perform at a high level while treating colleagues and customers with respect.
It's Our Business, Own It — Everyone takes responsibility and manages their work like it's their own business.
Start With No — We challenge ideas, think commercially and focus on what truly creates value.
Sky-High Ambitions — We set bold goals and expect people to keep raising the bar.
The Best Argument Wins — Titles don't decide outcomes. We debate openly to reach the best decisions.
Background & Requirements
Hiring Process
1. Application Review— Our Talent Team reviews your CV to assess experience and potential fit.
2. Talent Team Call (20–30 minutes)— A conversation to understand your background and discuss what motivates you.
1. 1:1 Microsoft Teams interview with Manager
2. Offer— Successful candidates receive a fast turnaround to offer.
IT OPERATIONS MANAGER Location: London / Marbella (Hybrid) Department: Operations Reporting to: Operations Growth Lead ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: IT OPERATIONS MANAGER NexGen Cloud is growing — offices in London and Marbella, more to come — and our internal IT environment needs to scale with us. Right now, the systems, tooling, and workflows that the whole business relies on need an owner: someone who'll keep everything running reliably, build the automation that eliminates friction, and work closely with our security function to make sure access controls and configuration standards are consistently maintained. This is a hands-on individual contributor role. You won't be managing a team — you'll be managing the environment. That means owning Microsoft 365 end to end, running the device fleet across multiple offices, administering our SaaS stack, and building and maintaining the workflows that keep operational processes moving. You'll be the person the whole company turns to when something breaks — and the person who makes sure it breaks less often over time. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented * Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement * Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order * Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and offboarding * Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed * Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and escalate security-relevant events promptly * Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring: ESSENTIAL * 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams * Solid experience with Microsoft Power Automate and SharePoint-based workflow automation * Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM * Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack * Experience supporting end users across multiple offices or a distributed environment * Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail * Willingness to travel periodically between our London and Marbella offices NICE TO HAVE * PowerShell or scripting experience for automation and administration tasks * Familiarity with information security principles and working alongside a security function * Experience administering HubSpot or equivalent CRM platforms * Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent) * Background in a high-growth technology company or scale-up * Spanish language skills WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.
YOUR MISSION As a Security Engineer, you play a crucial role in developing and implementing comprehensive security strategies, policies, and procedures to safeguard Intigriti’s information assets across corporate IT and the Intigriti platform. You are a passionate individual who enjoys building defences against today's cyber threats, targeting infrastructure, data, and employees. You should be able to analyze the current threat environment and Intigriti’s security posture, then design and implement controls in line with our risk appetite. This position requires strategic thinking, technical expertise, and a deep understanding of cybersecurity principles. You will be expected to deploy, manage and maintain preventive and detective controls leveraging security tools, including EDR, SIEM, phishing simulation, and compliance solutions, among others. In addition, you will own and continuously improve Intigriti’s threat detection capabilities. This includes running day-to-day Security Operations Centre (SOC) activities, expanding log coverage, and building high-quality detections in our SIEM. You will use frameworks such as MITRE ATT&CK and MITRE D3FEND to assess threat scenarios, prioritize detection engineering work, and strengthen both preventative and detective controls. WHAT YOU’LL BE DOING Infrastructure Security * Oversee the design, implementation, and maintenance of security across Intigriti infrastructure, ensuring the confidentiality, integrity, and availability of company data. * Collaborate with the IT System Administrator to manage and enhance the overall network and system security. Incident Response, Threat Detection & SOC Operations * Develop, maintain, and run incident response plans to address security incidents promptly and effectively. * Run day-to-day SOC operations, including monitoring, triage, investigation, and response to security alerts. * Assess the company threat landscape using MITRE ATT&CK and MITRE D3FEND to identify detection and mitigation opportunities. * Connect and maintain log sources into our SIEM to ensure relevant coverage across corporate IT and the Intigriti platform. * Write, tune, and continuously improve SIEM detection rules to reduce risk and improve signal quality. * Document detection logic, response playbooks, and lessons learned from incidents to continuously improve processes. Security Awareness and Training * Promote a culture of security awareness among all employees through training programs and communication initiatives. * Conduct regular security training for staff to enhance their understanding of security risks and best practices. Governance & Compliance * Report on Intigriti’s security posture, internally and externally as required. * Stay abreast of industry best practices and emerging threats to inform the development of effective security measures. * Support the development, implementation, and continuous improvement of the organization's security strategy, policies, and procedures. * Support the maintenance of our ISO 27001 and SOC 2 Level 2 certifications. WHAT YOU’LL BRING * Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field. Master’s degree or relevant certifications (e.g., CISSP, CISM) is a plus. * Strong understanding of network and system security. Cloud or application security expertise is favoured. * Experience designing, building and implementing security controls. Programming skills are required. * Experience in threat and vulnerability management are desirable. * Experience operating or supporting a SOC function (monitoring, triage, incident handling). * Experience with SIEM concepts and detection engineering (log onboarding, parsing/normalization, correlation rules, alert tuning). Equivalent experience is acceptable if direct SIEM experience is limited. * Familiarity with MITRE ATT&CK (nice to have) and MITRE D3FEND (nice to have). * Strong communication, and interpersonal skills. * Ability to influence and drive security initiatives at both the tactical and strategic levels. * Familiarity with relevant laws, regulations, and industry standards. WHAT IS IN IT FOR YOU? ✅ Competitive salary ⏰ 26 days of annual leave and Bank Holidays ⭐ Top-notch Private Healthcare and Health Cash Plan ⭕ Hybrid working model ☕ Initial home office budget ✈️ 2-month work abroad policy ✍ Great training and yearly learning budget ⌛ Employer pension scheme ❇️ Enhanced maternity pay ⛹ Social activities and team outings ✨ Referral bonus ❓ Employee Assistance Program ⚡ Great hardware and access to the best tools to be successful in your role ☎️ Mobile subscription contribution WHY JOIN US? Here are some great benefits of joining our team: * Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty. * We provide a clear career path and learning budget to help set you up for success. * Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living. * Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion. * We are the proud winners of the Deloitte Rising Star award in 2020, the Deloitte Fast 50 award in 2021 and Security Innovation of the Year 2025 at the UK IT Industry awards. * We’re backed by top investors who are enabling us to grow internationally.
WHO ARE WE? Zora Ecosystems is a leading, tech-led developer of high-integrity nature restoration projects. We work at the intersection of applied science, land management, and emerging natural capital markets to deliver real, measurable environmental outcomes at scale. With 35 active projects, over 100,000 hectares of contracted landholdings, and a 600,000-hectare UK pipeline, we are scaling rapidly. Our work spans peatlands, woodlands, biodiversity, and catchment restoration, supported by a proprietary technology platform, cutting-edge analytics and a team of industry-leading practitioners. We focus on doing restoration properly - grounded in ecological integrity, robust evidence and practical delivery, while seeking to continuously improve and innovate. We are a venture-backed startup entering a new phase of growth. Following our success working with landowners to deliver nature-based projects on the ground, we are expanding into the demand side of the market. We’re partnering with large corporates and regulated utility companies to provide catchment solutions that target a broad scope of outcomes such as water quality, natural flood management, carbon sequestration, biodiversity uplift and more. More about working at Zora Ecosystems: https://careers.zora.eco/ YOUR MISSION This role sits close to the engine room of the business. You’ll see how a scaling, venture-backed company runs day-to-day - finance, people, systems, stakeholder relations, revenue ops - and you’ll have room to shape how it runs next. This role is a backfill, but the business has changed a lot since the job description was last written, so we’ve updated it. We’re looking for someone with the right aptitude, ambition and fit for how we work, more so than a specific list of experience. Nobody will tick every box below. If there are three or more functional areas (out of the five below) where you are particularly strong, let’s talk. You'll report to the Head of Governance, Risk & Compliance, with direct and regular exposure to the CEO, the Board and wider Executive Leadership Team (XLT). You’ll also act as a representative for worker's voice across all parts of the organisation. What you'll own People Ops * Partner with the People Lead on recruitment - job specs, ATS/tooling, interview scheduling and offer management * Own the HR system (HRIS), employee records, org chart and headcount reporting * Run performance review and calibration cycles, and support compensation benchmarking and pay reviews * Manage onboarding and offboarding end to end, including contracts, right-to-work checks and equipment provisioning * Maintain the employee handbook and HR policies, and keep them current with UK employment law * Coordinate health & safety, benefits, wellbeing initiatives and office management * Support internal comms, culture initiatives and all-hands/team event logistics Financial reporting * Own the monthly management accounts process and produce the KPI/board pack the C-suite and Board actually use * Build and maintain the annual budget, rolling forecasts and cashflow model * Run variance analysis against budget and forecast, partnering with department heads on cost centre reporting * Model unit economics across projects and support pricing decisions for commercial deals * Own carbon accounting and reporting, keeping our footprint metrics accurate, audit-ready and moving in the right direction * Manage project-level cost tracking across our nature-based portfolio as it scales, working closely with delivery teams on budgets and spend * Support fundraising due diligence processes - data rooms, investor Q&A and document tracking * Support grant and subsidy reporting and compliance * Maintain statutory registers and support share issuance/transfer administration Financial control * Manage accounts payable and receivable, invoicing, expense processing and payment runs * Support payroll processing and act as liaison with our payroll provider and pension scheme administrator * Support year-end audit preparation, acting as the day-to-day liaison for audit queries and schedules * Oversee treasury: bank accounts, cash management and short-term cash planning * Design and maintain financial controls, approval workflows and spend policies as the business scales * Prepare and file VAT returns, R&D tax credit claims and other routine tax filings, working closely with our external accountants * Administer the EMI share option scheme and related filings, alongside cap table changes * Maintain the risk register and manage insurance renewals and policy reviews Systems * Manage IT, procurement and software/data licencing, working directly with our external managed IT provider * Drive AI governance and tooling decisions as we embed AI further across the business * Managecyber security posture - access controls, certifications (e.g. ISO, Cyber Essentials), policies, incident response and staff training * Own and document standard operating procedures (SOP) across all areas of the business * Manage data protection and GDPR compliance as it relates to internal systems * Manage vendor contracts, renewals and procurement across our core operating stack * Support business continuity and disaster recovery planning Marketing & Revenue Ops * Manage our website CMS and CRM (HubSpot) - configuration, data hygiene, automations and reporting * Build and own commercial and financial dashboards, translating between the two for internal stakeholders * Manage our intellectual property assets, including trademark applications and renewals * Plan and coordinate our presence at industry events and conferences, fromlogisticsthrough to follow-up * Own our social media channels and external content calendar, keeping our voice consistent across platforms YOUR PROFILE * You care deeply about the planet and want to apply yourself with purpose * You bring experience in a FinOps or adjacent operations role * Comfortable multi-tasking and building autonomously with urgency, precision and discretion * You’ve experimented with AI tools, automations or agents * An exceptional communicator - managing key stakeholders well is the real secret sauce here * Entrepreneurial and solutions-oriented - a problem solver who ships quickly and iterates in public * Operators, not consultants, please Nice-to-haves: * Previous early-stage startup experience, ideally with ownership ofoperational excellence or a key function, is a strong plus * You don’t need to be an accountant (or working towards it) to apply - equally, if you are and want to be more hands-on, this is an opportunity to add more strings to your bow * You don’t need to be a subject-matter expert in environmental science or markets but a genuine interest in the space helps WHY US? * Salary: benchmarked to experience level, headroom for finance/accounting qualification holders if you lean further this way * Equity: EMI share option plan * Location: Hybrid – 60% in our London office * Hours: Full-time, though we will exceptionally consider strong candidates who need flexible working arrangements * Contract: Permanent * Equipment: NewMacbook (or computer of choice) * Benefits: Private health insurance, summer away day, enhanced parental leave, learning and development budget * Growth: As the business scales, this role is expected to scale with it. Different growth paths are on the table depending on where you excel Interview process 1. Initial screening call with Head of People - 45minutes 2. Take-home exercise, prepared by the hiring manager - ~1 hour 3. Hiring manager interview - take-home task discussion + your chance to interview the Head of GRC back* and evaluate if this is a role worth trading your time for (*you own the agenda!) - 1 hour, online or in-person 4. CEO + XLT interview - 30minutes, online or in-person 5. Start date - ASAP!