
Soho House · London
The Role.. We’re looking for a pragmatic, results-driven senior engineering professional with a strong backend focus. Internally, this role will be titled "Hou...
The Role..
We’re looking for a pragmatic, results-driven senior engineering professional with a strong backend focus. Internally, this role
will be titled "House Pay Tech Lead". You’ll design and implement practical solutions, lead by example in championing code quality
and engineering standards, and collaborate with both technical teams and business stakeholders across varying levels of technical
understanding.
Ruby experience is a plus. Much of our existing platform is built in Ruby, so you should be comfortable working in and
contributing to it, even if it’s not your primary language. We also welcome polyglot engineers with a background in any mainstream
language. We’re particularly interested in engineers who are quick to pick up new languages, tools, and paradigms as needed, and
who stay effective as the technology landscape evolves. You’ll thrive here if you’re comfortable with autonomy, navigate ambiguity
well, and are focused on delivering value quickly.
and principals when alignments and sign-offs are required
development team aligns with the strategy.
backlog.
medium sized company
towards backend experience.
tokens.
limited to numbers and transactional safety, currency conversions, etc.
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level
employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills
necessary to grow your career.
to inspire and educate.
more
can sign up to.
The Role… The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House & Co overall). This is a management role and requires a mix of technical knowledge, team management, project management and reporting experience. The role will be based at the London Support Office (180 Strand, Temple, London WC2R 1EA) with a minimum of 4 days on site; reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work with to ensure we keep a high security and Infrastructure posture throughout all Soho House & Co entities, properties and systems. The role will be roughly 50% business as usual and 50% project based. Responsibilities.. * Resource/vendor management for Infrastructure contractors and agencies * Ensure Infrastructure projects are delivered successfully, on time and on-budget by all Infrastructure engineers, contractors and agencies * Line Management for Infrastructure Engineers * Working with an Infrastructure project manager; ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders * Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services) * Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies * Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to * Where appropriately permitting; get involved with and assist: * Putting together network bill of materials and scoping of new house openings and refurbishments projects * Configuration and maintenance of Infrastructure (network, server, cloud, security) * Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations * Remediate vulnerabilities for all internal and external facing networks * Facilitate remediation of internal and external vulnerabilities with third parties where applicable * Ensure new and existing Infrastructure is documented * Ensure handover of new Infrastructure to in-house team and third-party managed service providers * Ensure third-party managed service providers and internal Infrastructure resources are managing Infrastructure support according to their responsibilities and SLAs * Ensure third-party managed service providers have appropriate knowledge to support our Infrastructure and in case there is a lack; upskilling happens by providing knowledge internally available to us * Research, test, procure and implementation of new technologies and products to meet business requirements and improve way of working * Ensure administration work including change requests, updating and managing Infrastructure/security support tickets are carried out * Carry out due diligence on third party works carried out to ensure all Infrastructure and security requirements are met (Resilience, best practises and security) * Co-ordinate quarterly on-site visits to review Infrastructure Required Technical Skills.. * Extensive Experience working with Networking, Server and Cloud * As much of the following vendor skills/experience as possible required: * SSE: Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall * NGFW: Palo Alto Networks – Firewalls/Panorama * SD-WAN: Aruba EdgeConnect (Formally Silver Peak) * Aruba Central * Switching/Routing: HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco * Wireless: Aruba AOS-8, Aruba AOS-10/Ruckus * NAC: Aruba ClearPass * Microsoft Windows Server 2012-2025 OS, Applications, Features and Roles * SQL, IIS, Active Directory (All Components), PowerShell * Azure, Office365, Entra ID * VMWare ESXI * RHEL KVM * Mobile Device Management * EndPoint Management * Anti-Virus * SQL, IIS Required Experience.. * Strong leadership skills, with experience training and developing a team * Good stakeholder management * Great/Quick troubleshooting thought process * Strong verbal and written communication skills * High attention to detail * Security design principle conscious * Experience working with large scale (80+ site) MPLS/VPLS/SD-WAN Networks * Experience working in large scale, complex routing protocol configuration network environments * Experience working with Data Centres (covering multiple regions) * Experience working with Cloud Environments (covering multiple regions) * Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD) * Experience working in an environment where a change control process needs to be followed * Able to work under pressure and to tight deadlines in a fast-paced environment * Ability to look at current environments and recommend better ways of working * Flexible schedule * Ability to travel internationally Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Annual Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The API Platform team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. WHAT YOU’LL DO You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and delivering high-performance infrastructure products for both internal and external customers. We would love to hear from you whether you have spent your entire career in infrastructure or are looking to apply your skill set to the database engineering domain for the first time. RESPONSIBILITIES * Lead a team of talented engineers, providing mentorship, guidance, and support to ensure their success * Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision * Understand user needs and pain points to prioritize engineering work and deliver high-quality solutions that meet user needs * Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion * Work with high-visibility teams and their stakeholders to support the Infrastructure's key engineering initiatives * Provide hands-on technical leadership (architecture and design, vision, direction, and requirements setting, and incident response processes) for team members * Work with leaders across the company to create and drive toward the longer term vision of Stripe's services roadmap * Build a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 12+ years of technical experience * 5+ years in a strategic technical leadership role * Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g., building internal or external developer products) * Hands-on experience building infrastructure and products for internal or external customers * Proven track record of delivering pragmatic solutions that accelerate business growth * Ability to adjust conversations from high-level discussions to detailed coding * Thrives on a high level of autonomy and responsibility * Clear and persuasive writing and in-person communication * Strong problem-solving skills, critical thinking, determination, and a growth mindset * Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to a high level of psychological safety for all team members and partners * Proficient in at least one of the programming languages (Java, Ruby, Python, Go) PREFERRED QUALIFICATIONS * Strong written and verbal communication skills for different audiences (leadership, users, company-wide) * Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc.) * Experience leading partially remote and distributed teams * Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs * Experience building serverless platforms * Experience managing rigorous incident response processes and on-call rotations We don't expect deep expertise in every dimension above, but genuine curiosity about any of the areas that are less familiar is important to us
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Service Platform org is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka and Kubernetes—while keeping them highly available and performant. We’re looking for engineering leaders who can drive the technical vision of Stripe’s service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. WHAT YOU’LL DO You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service oriented architecture (SOA) adoption at Stripe. By collaborating with the team’s technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and delivering high-performance infrastructure products for both internal and external customers. We would love to hear from you whether you have spent your entire career in infrastructure or are looking to apply your skill set to the database engineering domain for the first time. RESPONSIBILITIES * Lead a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success. * Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision. * Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs. * Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion. * Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives. * Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for team members.. * Work with leaders across the company to create and drive toward the longer term vision of Stripe’s services roadmap. * Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of technical experience or 7+ years in infrastructure / platform engineering field * 5+ years in a strategic technical leadership role * Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). * Hands-on experience building infrastructure and products for internal or external customers * Proven track record of delivering pragmatic solutions that accelerate business growth * Ability to adjust conversations from high-level discussions to detailed coding * Thrives on a high level of autonomy and responsibility * Clear and persuasive writing and in-person communication * Strong problem-solving skills, critical thinking, determination, and a growth mindset * Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner * Proficient in at least one of the programming languages (Java, Ruby, Python, Go). PREFERRED QUALIFICATIONS * Strong written and verbal communication skills for different audiences (leadership, users, company-wide). * Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc). * Experience leading partially remote teams. * Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs. * Experience building serverless platforms. * Experience managing rigorous incident response processes and on call rotations.