Senior Produkt Manager Menopause (m/w/d)

ABOUT ALPHA GROUP Alpha Group is a leading global consultancy to the financial services industry. Founded in 2003, Alpha has spent over 20 years bringing together specialist, sector-focused strategy, management consulting, and technology expertise to support the entire client transformation lifecycle. Having partnered with more than 1,200 clients worldwide across the asset and wealth management, alternatives, and insurance industries, Alpha is a trusted advisor for complex change programs. We now have over 1,180 consultants working with clients across North America, the UK, Europe, the Middle East, and APAC. In 2024, in recognition of our successful track record and strong growth prospects, Alpha was acquired by Bridgepoint, one of the world's leading quoted private asset growth investors. Our people are at the heart of everything we do. Many of our team have built long and fulfilling careers with us, often staying for over a decade. Alpha offers a genuinely rewarding place to work: a meritocratic environment where your career can flourish, and a welcoming culture where you can be yourself, connect with others, and thrive. As we look to the future, we’re excited to be looking for new Alpha colleagues—individuals who are collaborative, innovative, and ambitious. We hope you will join us and help shape the next chapter of our growth journey. WHY JOIN ALPHA? * Established yet entrepreneurial – with over 20 years of success and a proven record on the London Stock Exchange, Alpha offers the stability of an established consultancy with the energy of a fast-growth business. * Backed by Bridgepoint – as part of one of the world’s leading growth investors, Alpha benefits from strategic investment that fuels innovation, expansion and new offerings – creating even more opportunity for our people. * Exposure to senior leadership – whether you are in an internal or a client-facing role, you will have the opportunity to work with and learn from the best of the best – high performers at the top of their game. * Learning and growth opportunities – we run tailored training to help you be successful, provide you excellent mentorship, and offer up to 5 days paid training time per year. Perhaps the best training though is the experience on the job – as everyone at Alpha has high responsibility and autonomy, you can develop your skillsets quickly. * Performance-driven culture with real impact – advancement at Alpha is based on impact and capability, not tenure or quotas. You’ll have autonomy and see the tangible difference your ideas and decisions make ABOUT ALPHA TECH CONSULTING Alpha Tech Consulting is part of the Alpha Financial Markets Consulting (Alpha FMC) group, the leading global consultancy to the asset and wealth management industry. We are a boutique management consulting firm that offers the world’s top asset and wealth managers a competitive edge through our expertise and industry insight. Our team is of a uniquely high caliber and by focusing on asset and wealth management alone we build deep knowledge and experience within our industry. We work with a blue-chip client base, including 21 of the top 25 largest global asset management firms, and work with over 130 clients across the globe. We have our headquarters located the United Kingdom, as well as offices in major global financial centers across the United States, Canada, France, Luxembourg, Switzerland, Denmark, and Asia. Alpha Tech Consulting represents the technology implementation/business integration arm of the Alpha group, with deep expertise in delivering change and transformation programs centered around Asset & Wealth technology solutions. To clients, we are a trusted partner for creating programs, however, we are so much more to our employees. At Alpha, we pride ourselves in being a meritocratic environment perfect for building a career and meeting great people, as well as a rewarding place to work. OUR CORPORATE STRATEGY  Alpha is increasingly establishing ourselves as the leading consultancy to the global asset and wealth management industry. To date, we have grown and been successful by deploying the highest caliber of consulting expertise to our clients. Unlike our competitors, we are:  * Sector focused: because we have always focused exclusively on Asset and Wealth Management, we provide deep and focused knowledge that our competitors cannot match * Global: we operate seamlessly across geographies, allowing us to service the largest global clients with the highest caliber of consultant  ALPHA TECH CONSULTING As technology specialists, ATC:  * Provide knowledgeable resources who can implement, configure and support the major platforms used by our clients * Form a range of partnerships with key vendors to position itself as a preferred implementation partner for major business applications * Assist clients with their journey to the next generation of cloud-based architectures * Help clients to define and implement their future state data architectures * Help clients with bespoke development that complements their core application architecture * Provide knowledgeable and client-focused support for client’s major applications, including upgrades, migrations and business-as-usual issue management  ATC resources will be:  * Able to implement, configure and support key business applications * Able to build out and implement data management strategies across client organizations * Able to undertake bespoke development, including of key data interfaces  ROLE RESPONSIBILITIES Alpha FMC is looking for an Enterprise Architect to join our growing team. We are seeking people with strong Front Office Technology skills, along with a personal desire to build a unique, world-class service offering for our clients. The Enterprise Architect presents a strategic perspective on investment technology choices and implementation decisions, leading teams of specialists to deliver technology change across the front office technology construct. They excel in providing SME guidance for front office technology solutions and associated operating models, working with key client stakeholders to maximize value delivery on time and on budget.  * Minimum 7 years of experience in an implementation or product manager role for a leading front office technology, such as Blackrock Aladdin, Charles River IMS, Bloomberg AIM, Markit ThinkFolio, or FIS Front Arena  * Proficiency in SQL and database management, including experience with cloud data platforms such as Snowflake, Databricks, & AWS  * Expert Understanding of data modelling, data governance, and data quality management.  * Familiarity of portfolio management and trading processes in for asset managers/asset owners across equity, fixed income and listed derivative products  * Specialist in two of the following areas (minimum 3 years’ experience):  Risk & Performance, Compliance & Regulation, Client Reporting, Non-listed Derivatives Management, Investment Operations & Settlements, Investment Vehicle Setup & Structuring, Investment Data Management  * Deep experience of leading small to medium-sized teams in an implementation/consulting environment  * Willingness to travel when required   Experience & Skills * Strong problem-solving skills and attention to detail  * Excellent interpersonal and client relationship skills  * Entrepreneurial approach and commercial awareness  * Proven experience in building and delivering solutions  * Outstanding demonstrated verbal and written communication  * Specialist industry qualifications such as CFA, CAIA, FINRA Series 7 or equivalent is desirable  * Appreciation of regional business culture  COMPENSATION AND PERKS: * A competitive salary with discretionary bonus scheme based on company and personal performance * 25 days of annual paid time off * 401k matching * Sponsorship towards professional certifications / training supported with 5 days of paid training time * Choice of laptop * Supplemented medical, dental and vision coverage * North America team-wide training and employee appreciation retreats  This role is eligible for base compensation of up to $217,700, with final compensation determined based on a variety of factors, including skills, experience, training, and licensure or certifications. Employees are also eligible for both variable and non-variable benefits. We are committed to creating an environment where careers and families can thrive together. Our family-friendly benefits are designed to support employees through every stage of caregiving: * Comprehensive parental leave for all parents, including 8 weeks of birthing leave and 8 weeks of bonding leave. * Return with Care Program to support a smooth transition back to work after leave. * Child Sickness Leave, providing up to 5 days of protected time for returning parents. * Menstrual care support, offering employees time off as needed to manage menstrual-related illness. * Pregnancy loss support, offering paid time off and resources to support employees through loss. * Menopause support, ensuring employees have access to resources and flexibility during this stage of life. * Flo subscription coverage for up to two memberships per year to support reproductive and hormonal health. * Flexible hybrid schedules help balance work and family commitments. * A supportive community of working parents that shares resources and fosters connection. * Leadership that models healthy work–life integration, reflecting our belief that family and professional success go hand in hand. OUR COMMITMENT TO INCLUSION At Alpha, diversity, equity and inclusion are critical to our success. Our priorities show a focus on fostering an inclusive, equitable workplace where individuals are treated fairly regardless of gender or background. We welcome applications from disabled people and are committed to making our recruitment process and workplace accessible and inclusive for everyone.

DIRECTOR OF OPERATIONS & WORKFORCE MANAGEMENT About the Role FamilyWell Health is a perinatal mental health company delivering therapy, psychiatric consultation, and coaching to patients across multiple states. As we scale our clinical operations and integrate new partnership, we need an operational leader who can build and sustain the infrastructure behind our high-quality, sustainable care delivery model. The Director of Operations & Workforce Management is a senior leader who sits between strategy and execution. This role owns the operational engine of FamilyWell's clinical model: workforce capacity, provider scheduling, patient flow, data performance, and the systems that keep everything running. This role reports directly to the COO and works in close partnership across Medical Leadership, Provider Success, Clinical Operations, Provider Operations, and Product & Growth. ROLE OVERVIEW Location: Remote Department: Clinical Operations Reports to: Chief Operating Officer Job type: Full-Time Compensation: $95,000 - $130,000  KEY RESPONSIBILITIES 1. WORKFORCE PLANNING & CAPACITY MANAGEMENT * Model, maintain and update provider capacity (EHR) across all clinical roles—therapy, psychiatric consultation, coaching, and care coordination * Responsible for entering and ensuring all provider data (availability, booked appointments, credentialing status, caseload status, provider type) is accurate in all FamilyWell and related systems (EHR and Registry).   * Apply contracted hours and caseload formulas to forecast panel availability and surface shortfalls before they affect patient access * Further develop and utilize the rolling workforce plan tied to enrollment projections, patient demand, and partner volume (including new-state expansions) to ensure availability and provider utilization * Ensure Provider Operations anticipates and close staffing gaps across W2 and 1099 providers * Monitor the provider registry (matching tool), ensure accuracy across licensure, availability, panel status, and state coverage * Partner with Provider Operations to support active recruitment pipelines for therapists, psychiatric consultants, and coaches—including expansion states * Manage collaborative agreement processes for NPs operating in states requiring physician oversight 2. SCHEDULING OVERSIGHT & PROVIDER AVAILABILITY * Serve as the point person for provider onboarding, schedule development and maintenance; working with providers to set and update availability and build out schedules based on estimated caseloads.   * Own schedule management and availability optimization across all provider types and engagement models * Ensure compliance with 1099 vs. W2 classification requirements by state and proactively flag risk areas * Reduce scheduling friction through waitlist management, cancellation fill protocols, and regular availability audits * Monitor and manage patient no-show and late cancellation patterns; develop and oversee protocols to reduce lost appointment time and support patient re-engagement * Monitor and manage provider cancellations; track trends by provider, identify patterns affecting patient access, address and escalate as appropriate with clinical leads * Serve as the escalation point for scheduling conflicts and availability issues affecting patient access or provider retention 3. PRODUCTIVITY MONITORING & PERFORMANCE MANAGEMENT * Manage and report on operational KPIs: service line volume, caseload utilization, referral conversion, productivity, time to care, enrollment-to-exit ratios, no-show and cancellation rates * Build and maintain dashboards that surface operational issues such as provider productivity, patient flow, no shows, capacity constraints, staffing needs, clinical acuity changes, performance and other concerns.   * Use data to predict demand shifts and inform quarterly staffing and capacity decisions * Partner with clinical leads and Product & Growth to create and produce monthly performance summaries for both providers and leadership * Partner with the Medical Director and Clinical Operations Manager to create and implement documentation compliance standards; monitor adherence and escalate outliers in compliance, productivity, or patient outcomes 4. PATIENT FLOW & EXPERIENCE * Support optimal patient workflows: intake, scheduling, provider assignment, charges, re-engagement, and offboarding * Collaborate with the Product Manager for patient experience to design and improve patient-facing workflows, communication protocols, and continuity-of-care pathways * Monitor patient experience data (surveys, outcomes) and drive improvement plans in collaboration with clinical and product leads * Identify and resolve bottlenecks in the enrollment-to-active-care pipeline * Lead operational implementation of patient-facing initiatives such as AI-assisted intake, consent workflows, and credit card collection at intake 5. PARTNER SUCCESS & RCM INTERFACE * Serve as the clinical-operations bridge to revenue cycle management (RCM), ensuring billing workflows are operationally supported * Monitor enrollment-to-billing pipeline integrity and surface bottlenecks that affect collections 6. OPERATIONAL PROJECT MANAGEMENT * Establish and maintain standardized workflows across all clinical service lines * Own end-to-end project management for new pilots and technology implementations, including AI-assisted intake, after hours programs, EHR product enhancements and other process changes * Maintain operational playbooks and ensure cross-functional alignment across Medical Leadership, Provider Success, Clinical Operations, Provider Operations, and Product & Growth on process changes and go-live timelines QUALIFICATIONS REQUIRED * 5+ years in healthcare operations, clinical program management, or a related field * Demonstrated experience in workforce planning, capacity modeling, and scheduling management in a multi-site or multi-state environment  * Analytically driven: able to identify what data is needed, build a structure to capture it, visualize findings, and present clear recommendations.  Comfortable turning ambiguous or complex operational problems into actionable direction * Naturally inquisitive.  Asks the right questions, digs into the "why" behind the numbers, and doesn't accept incomplete information as the final answer * Proven ability to manage complex, cross-functional projects from design through implementation * Familiarity with healthcare compliance: 1099/W2 classification, credentialing, state licensure, and billing workflows * Clear communicator who can translate data and operational complexity for clinical and executive audiences   PREFERRED * Experience with BI and data visualization platforms such as Sigma, Tableau, Looker, or similar tools * Experience in behavioral health or a multi-disciplinary clinical model * Familiarity with healthcare technology systems * Experience supporting payer or partner integrations * Comfort in a high-growth startup environment where systems and structures are actively being built COMPENSATION Competitive salary commensurate with experience. Market benchmarks for this scope and level: * Compensation: $95– $130,000 * Benefits: Health, dental, vision insurance; generous PTO, 401K * Target Start: August - Sept 2026 ABOUT FAMILYWELL HEALTH FamilyWell Health is an AI-enabled mental health start-up dedicated to solving the women’s mental health crisis by seamlessly embedding high quality, equitable, & affordable mental health care into OB/Gyn practices. FamilyWell provides comprehensive virtual mental health services designed specifically for integration into women’s health practices and health systems. FamilyWell’s virtual care team model delivers evidence-based mental health support throughout the full reproductive lifecycle—from fertility through menopause—using the proven Collaborative Care Model (CoCM).   FamilyWell Health  |  Confidential  |  2026