Public Sector Partnerships - Europe Lead

About Dune Dune is on a mission to make crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance. We’re a team of ~60 employees,  working together across Europe and eastern US timezones 🌍️. We believe in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into important ecosystems like Bitcoin, Ethereum, Solana, and many more.  We’re backed by some of the world's best investors. In February 2022, we announced our Series B funding round led by Coatue and Union Square Ventures, an important milestone that allowed us to double down on our mission. We’re using the funds to educate, reward and empower a new generation of onchain analysts aka Wizards 🧙‍♀️ If you want to have one of the highest impact jobs on the planet, come join our wonderful team of Galaxy brains. Learn more about us: Dune's Vision Values and working at Dune About the role: We’re hiring an Account Executive to drive new business across our data products, with a focus on DataShare and Enterprise analytics contracts. You'll be at the center of Dune's commercial engine working leads from our self-serve user base, building outbound pipelines, and helping firms go from dashboards to long-term data partnerships. This is a deeply consultative role for someone who knows how to sell complex, technical products to Enterprises, data teams, financial institutions, and researchers. We’re looking for a self-starter with a strong track record in crypto B2B sales. You must be based in the US (ET) or Europe—other regions will not be considered. In this role, you will: * Own the full sales cycle for Dune’s enterprise data products: discovery, scoping, demos, technical deep dives, negotiation, and closing. * Upsell our self-serve base by identifying power users and usage spikes via internal analytics and CRM (HubSpot). * Lead outbound efforts to researchers, crypto-native funds, exchanges, DAOs, and venture firms that rely on onchain data. * Translate dashboards into deals—understand a customer's usage and turn it into a tailored pitch for paid contracts. You might be a great fit for this role if you:  * Have 4+ years of B2B SaaS sales experience, including 2+ years in crypto or selling data/analytics tooling * Have sold to researchers, funds, TradFi, or protocol teams—or at least understand their pain points around data access, quality, and data engineering * Know how to build pipeline from scratch (Telegram, Twitter, LinkedIn, Dune itself...) * Are excited about qualifying warm inbound leads from our usage analytics and self-serve funnel * Have experience managing CRM pipelines (HubSpot preferred) * Are based in the US (Eastern time zone) or Europe PERKS & BENEFITS * A competitive salary and equity package 🚀. Both salary and equity is top 25% of companies in the space * Our employee equity scheme has world-class employee-friendly terms with a heavily discounted strike price (~90%) and a 10-year exercise window * 5 weeks PTO + local public holidays (that can be swapped to suit you) 🏖 * A fully remote-first approach 🧑‍💻 within a distributed team with flexible working hours; you structure your own day  * Say goodbye to meeting overload! We believe in a healthy mix of async and sync work, so you can focus on what truly matters—no more wasted time on endless meetings! * Good health is important, so we offer private medical insurance, dental & vision as standard 🩺 * We believe in paid parental leave 👶 to help you celebrate this important milestone, transition to your new life, and bond with your new baby. We offer 16 weeks to primary and 6 weeks to secondary caregivers, fully paid. Plus a 2-week part-time phased return at full pay to help you get used to your new (and slightly more complex!) schedule * Quarterly offsites in various exciting locations as a company or team to connect, work together and have fun (so far in Tuscany 🇮🇹 Berlin 🇩🇪 Austria 🇦🇹 and Athens 🇬🇷). * On top of this 👆each person gets a yearly travel allowance to connect and co-work with someone or a team of people for a few days. * An allowance for your at-home setup, to ensure you are happy, comfortable and productive. If you prefer a local co-working space, we’ll pay for your desk. * Work with some of the best people you’ll ever get to meet! * And of course, you get some awesome Dune swag! ✌️😎 ------------------------------------------------------------------------------------------ We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote

Job title: Customer Success Manager Department: Customer Success Location: London/Europe – Extensive travel required ABOUT XYZ REALITY ────────────────────────────── XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom — a smart, site-safe headset/hardhat — but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. THE ROLE ────────────────────────────── Customer Success Managers are the face of XYZ Reality for our clients. They make people feel the product. This role is for someone who has spent years in construction delivery — in Electrical Engineering, CSA, Project Controls, or Commissioning — and knows the industry inside out. You'll use that hard-won experience to connect with site teams on their level, understand their pressures, and show them how XYZ Reality helps them deliver better. You're not a software salesperson. You're a construction professional who has found a better way. You'll spend a lot of time on sites, working directly with project teams and building the kind of trust that only comes from actually having lived it. But you'll also need to hold your own in a room with VPs and senior client stakeholders — translating field reality into business value. If you love construction but are frustrated with the way things have always been done, and you're genuinely curious about where technology can take the industry — this role was built for you. KEY RESPONSIBILITIES ────────────────────────────── • Own the day-to-day client relationship across your assigned projects — acting as the primary point of contact for site teams, project managers, and senior stakeholders to ensure they are getting full value from the XYZ platform. • Drive on-site adoption of the XYZ platform — working directly with field teams to embed the service into daily workflows, remove adoption barriers, and ensure the product is genuinely improving how work gets done. • Be the bridge between site and senior leadership — translating on-the-ground performance, issues, and wins into clear reporting and insight for client Project Directors, Construction Directors, and VPs. • Identify risks to client satisfaction or adoption early — flagging issues proactively, coordinating with internal teams to resolve them, and maintaining a high standard of delivery across every project touchpoint. • Support commercial growth — contributing to account retention and expansion by building strong relationships, demonstrating measurable delivery impact, and partnering with the Commercial team on client conversations. • Feed real-world insight back into XYZ — sharing client feedback, site observations, and adoption patterns with Product, Operations, and Leadership to help shape how the platform and service evolves. REQUIRED QUALIFICATIONS ────────────────────────────── • Proven background in construction delivery with specialism in one or more of: Electrical Engineering, Civil / Structural / Architectural (CSA), Project Controls, or Commissioning — on major programmes. • Hands-on site experience that gives you genuine credibility with field teams, combined with the communication skills to engage effectively with senior client stakeholders up to VP level. • Comfortable with extensive travel to project sites as a core part of the role — this is a field-facing position, not a desk job. • Curiosity about technology and genuine openness to learn — you do not need to be a tech expert, but you need to believe that better tools can change how construction gets delivered. KEY EXPERIENCE & SKILLS ────────────────────────────── • Deep construction specialism — Electrical, CSA, Project Controls, or Commissioning • Naturally builds trust with site teams & senior stakeholders alike • Clear, confident communicator from Sub-Contractor to VP • Client-focused with a drive to deliver measurable value • Curious about technology & motivated to learn • Resilient, adaptable & thrives in a fast-moving environment BENEFITS ────────────────────────────── 🏝️25 days annual leave + public holidays 🩺Private healthcare with Vitality 🎄Christmas shutdown days on top of leave allowance (2–4 per year usually) 🏠Hybrid working 🪙Biannual salary reviews 💰Employee referral scheme 🚀Make a real-world impact of revolutionising the construction industry