Head of Startups and Velocity Sales Development

Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. At Thought Machine, we believe the next era of finance is predictive, personal, and powered by AI. Over the last decade, we engineered the cloud-native foundation making that vision a reality — bridging sophisticated architectural logic with the real-time data required for world-class customer experiences. Our platform is globally recognised for its radical flexibility and resiliency, empowering the world’s most ambitious banks and fintechs to build, launch, and scale the products and experiences of tomorrow, faster than ever before. After a record year of growth and recently finalising our next fundraising round, we are entering our most ambitious stage of growth yet. We are now looking for a Head of Partnerships to architect and lead the ecosystem that will bring Vault Core and Vault Payments to every bank and fintech on the planet. As Head of Partnerships, you will own the strategic direction and commercial performance of the Thought Machine partner ecosystem. Sitting at the intersection of product strategy and market expansion, you are responsible for ensuring our platform remains the central gravity for the modern financial stack. Starting with a team of five, you will work to ensure we identify and engage the right partners to become a seamless part of our customer offering. You will be the bridge between our internal product roadmap and the external commercial market, ensuring that our ecosystem accelerates sales cycles, opens new territories, and provides a complete, end-to-end solution for our clients big and small. Key duties: * Ecosystem Strategy & Architecture: Identify and prioritise partnership categories—from global payment networks to AI-driven specialists—that enhance our competitive position and solve critical customer needs. * Commercial Deal Architecture: Design and negotiate high-stakes commercial frameworks, including revenue-sharing and joint go-to-market (GTM) strategies that drive measurable ARR growth for Thought Machine and our partners. * Team Leadership & Scaling: Manage and scale a high-performing team of five Partnership Managers, shifting the focus from "introductions" to "executed commercial outcomes" while building repeatable global processes. * Market-Product Alignment: Collaborate with Product Leads to ensure that third-party integrations are high-quality, reliable, and add immediate value to our core banking and payments products. * AI Opportunity & Productisation: Lead the strategy for integrating AI-first partners, ensuring their capabilities are leveraged to deliver the "predictive and personal" banking experiences our clients demand. * Partner Governance & Quality Control: Establish and enforce "Vault-Certified" standards, defining the technical and operational benchmarks partners must meet to ensure zero compromise on system resiliency and regulatory compliance (e.g., DORA, SOC2). * Commercial Enablement & GTM: Develop the playbooks and sales enablement tools required to turn technical solutions and integrations into sellable product sets that accelerate sales cycles and open new territories. * Strategic Intelligence: Act as a primary feedback loop for the CPO, providing data-backed insights on market trends and competitor moves to inform "build-vs-buy-vs-partner" decisions. * Regional Expansion: Develop and execute partnership plans that support our growth in North America, EMEA, and APAC, ensuring our ecosystem is localised and compliant. * Performance & ROI Optimisation: Implement a rigorous framework for tracking ecosystem health, focusing on metrics such as partner-influenced pipeline, integration adoption, and impact on customer time-to-value. Who you are: * Strategic Growth Leader: Extensive experience in Partnerships, Business Development, or Product Strategy within Fintech or Enterprise SaaS. You have a proven ability to use CRM data and market trends to quantify the impact of an ecosystem on sales velocity and LTV. * Commercially Driven: You have a track record of closing complex, multi-million pound deals and understand how to align technical product roadmaps with aggressive revenue targets. * Complex Stakeholder Navigator: You can effectively influence internal Engineering teams while simultaneously navigating the procurement, legal, and risk hurdles of Tier 1 global financial institutions. * Solution-Minded: You understand the modern financial technology landscape and can identify which combination of Thought Machine and partner tech solves a client’s problem most efficiently. * Effective Leader: You have experience managing and developing teams through rapid scale, focusing on clear accountability and the transition from a "deal-support" to a "market-making" model. * A Master Communicator: You navigate high-level negotiations with global incumbents and agile startups alike, building trust through clarity and commercial logic. Traits we value: * Commercial Rigour: You prioritise opportunities based on ROI, market demand, and strategic impact. * Ambitious Outlook: You are motivated by the challenge of replacing legacy banking tech and believe in the AI-powered future of finance. * Metrics Driven: You are able to set and enforce leading, present, and lagging metrics on performance, both for our partners and our team * Decisiveness: You are comfortable making high-stakes calls and moving at the pace of a Series E scale-up. * Directness: You value transparency and provide clear, actionable insights to your team and your peers. Benefits: * Highly competitive salary * Pension plan (match up to 5%) * Life insurance - three times annual salary * Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid) * Shared parental leave (matched to our maternity leave for the same point in time) * 25 days holiday and bank holidays * Flexible working hours * Cycle-to-work scheme * Electric car scheme * Season ticket loan * Access to outstanding learning materials and courses * Sports and hobby clubs, subsidised by Thought Machine * All the latest tech you need * Start the day properly with fresh fruit and cereals * Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks * A talented and experienced team as your colleagues * An environment where we encourage learning and progress * Two charity days a year * Weekly food pop-up We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

REMOTE | FULL-TIME Born in the Basque Country and built for the world, ZenRows is one of the fastest-growing data infrastructure startups in Europe. We work 100% remotely and hire the best people regardless of where they are. Founded in 2021, we started as a scraping API for developers. In 2026, we are evolving into something bigger: the data collection infrastructure layer for the AI era. Thousands of companies across e-commerce, finance, real estate, and AI rely on ZenRows to power their data pipelines. Now, we're building for the next generation of users: workflow builders, AI engineers, and business teams who don't write code but need data to flow reliably through their systems. We're looking for a Head of Organic Growth to own how ZenRows is discovered, understood, and trusted across LLMs, developer communities, integration ecosystems, and the open web.   THE ROLE The way developers and technical teams discover tools has fundamentally changed. Google search is no longer the only, or even the primary surface. Developers ask ChatGPT. Business users ask Gemini. AI engineers search Perplexity. Workflows are built inside Clay, n8n, and Make, where discovery happens through directories, templates, and community recommendations. Your job is to make ZenRows the trusted, cited, recommended answer across all of these surfaces, not just in Google's top 10. You'll work closely with Product, Sales, and the GTM Engineer to ensure content is a genuine growth engine, not a support function.   WHAT YOU'LL OWN   🔍 AEO, GEO & DISCOVERABILITY STRATEGY This is the core of the role. * Own ZenRows' Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) strategy: ensuring we are the cited, recommended answer when developers and AI engineers ask about web scraping, data collection, workflow automation, and data pipelines * Understand how LLMs (ChatGPT, Gemini, Claude, Perplexity) surface and prioritize content, and build a strategy around it * Develop structured, citation-friendly content formats: comparison pages, definitional guides, integration explainers, and technical FAQs that earn LLM citations * Own competitive intelligence: track how competitors are being cited, recommended, and positioned in AI search   📊 SEO STRATEGY & CONTENT OPERATIONS * Own ZenRows' organic search strategy end-to-end: keyword research, topic prioritization, content gap analysis, and competitive benchmarking, with a clear view of where SEO still drives meaningful pipeline and where it doesn't * Lead content operations: manage the editorial calendar, maintain publishing velocity, and ensure quality standards across in-house writers, freelancers, and external agencies * Manage, and develop a team of technical writers and editors, setting clear briefs, review processes, and feedback loops that raise the floor on content quality without creating bottlenecks * Own the relationship with external content agencies: briefing, quality control, performance review, and deciding what stays in-house versus what gets outsourced * Develop and maintain off-page SEO strategy: link acquisition, guest publishing, and building the kind of third-party authority signals that reinforce ZenRows' position in both traditional search and LLM training corpora * Work closely with Engineering on technical SEO: site architecture, crawlability, Core Web Vitals, structured data markup, and indexing health, you won't do this alone, but you'll own the roadmap and hold the team accountable * Maintain a content performance framework: define and track the metrics that matter (organic traffic, keyword rankings, assisted conversions, LLM citation frequency) and use them to make prioritization decisions, not just report on them * Continuously audit the existing content library for decay, cannibalization, and coverage gaps, and make the hard calls about what gets updated, consolidated, or cut   🧑‍💻 Developer Education & Docs-as-Marketing * Turn ZenRows' documentation into a top-of-funnel acquisition channel. Think Stripe's docs: content that ranks, educates, and converts, not marketing fluff disguised as technical writing * Build actionable, developer-focused resources: integration tutorials, use-case walkthroughs, SDK examples, and migration guides * Create content specifically for the AI/LLM data pipeline audience: tutorials on using ZenRows for RAG pipelines, AI agents, training data collection, MCP server integrations, and agentic workflows * Collaborate with Engineering and Product to ensure documentation is accurate and genuinely useful * Partner with DevRel to amplify technical content across developer communities   🔗 Ecosystem & Integration Content This is new territory for ZenRows, and one of the highest-leverage content surfaces in 2026. * Build and maintain a library of integration content: how ZenRows works inside Clay, n8n, Make, Zapier, LangChain, LlamaIndex, and other workflow and AI platforms * Create content that earns ZenRows a presence in integration marketplaces and community directories, not just Google * Partner with the Partnerships Manager on co-marketing content: joint guides, partner-specific tutorials, template libraries * Develop content that serves workflow builders and automation teams: non-developer technical users building workflows and automation without writing code   📈 PLG Content & Activation * Build a content-led activation flywheel: blog post attracts developer → documentation helps them succeed → integration guide shows them what's possible → usage converts to paid * Partner with Product and Growth on in-app content, onboarding flows, and activation-focused tutorials * Own the content layer of the trial-to-paid conversion journey   🤝 SALES ENABLEMENT & ENTERPRISE CONTENT * Support Sales with high-impact materials: competitive battle cards, use-case one-pagers, ROI narratives, and case studies * Develop positioning content for workflow builders and automation teams, as well as business users who interact with data through AI tools and LLM interfaces * Build and maintain a lean, current library of sales enablement assets, prioritize quality and relevance over volume   👥 TEAM LEADERSHIP * Lead, mentor, and develop the existing content team * Define and maintain editorial standards and brand voice across all content types * Build a culture of experimentation and outcome orientation, not content volume * Scale through leverage: AI-assisted workflows, freelance network, and smart prioritization   THE PERSON We're looking for someone who thinks in distribution systems, not publishing calendars.   REQUIRED * 5+ years in content, growth, or developer marketing, ideally at a B2B SaaS, API, or developer infrastructure company * Deep understanding of AEO and GEO: you know how LLMs source and surface answers, and you've thought about what it means for content strategy * Technical fluency in developer tools, APIs, or adjacent infrastructure. You don't need to be an engineer, but you need to be able to write or edit a Python snippet, understand what a headless browser does, and explain a web scraping use case to a non-technical audience * Proven experience building content for both self-serve/PLG and integration-led or enterprise motions * Strong editorial judgment, you can tell the difference between content that educates and content that fills a calendar * Experience building and maintaining integration or ecosystem content: tutorials, partner guides, marketplace presence * Comfortable operating in a fast-moving, autonomous environment without heavy process * Fluent in English (we are an English-first organization)   STRONG ADVANTAGE * Experience with workflow automation platforms (Clay, n8n, Make, Zapier) from a content or product perspective * Familiarity with the LLM/AI agent ecosystem: LangChain, LlamaIndex, CrewAI, RAG architectures * Experience evolving or rebuilding a content function through a GTM pivot, not just building from scratch * Track record of content that drove ecosystem or community-led growth, not only organic search traffic * Experience using AI-assisted tools to automate content operations at scale (n8n, Claude Code, or similar)   THIS ROLE IS NOT FOR EVERYONE * We are a small, efficient team of ~20 competing against companies 10x our size. Ownership is real, there is nowhere to hide * We are fully remote, which means documentation and async communication are essential * Feedback is constant and candid. Strong opinions are welcomed and debated * We are scaling fast. Processes evolve. Priorities shift. If you need rigid structure, you may struggle * We just made a significant strategic pivot. Some things that worked before won't work the same way. You'll need to be comfortable with that ambiguity   WHY YOU'LL LOVE WORKING HERE * You will own the entire content function at a critical inflection point, the work you do in 2026 will shape the company's market position for years * Genuine autonomy. You will be trusted, not micromanaged * Direct access to leadership, our CEO is accessible and values world-class talent * 100% remote, forever * A horizontal culture where contributing beyond your job description is expected and celebrated * You'll be working at the intersection of developer tools, workflow automation, and the AI agent ecosystem, one of the most interesting spaces in tech right now   WHAT REWARDS AND BENEFITS WOULD I GET? * 100% remote work: true location freedom * The salary you are worth: we focus on value, not previous compensation * The equipment you want: choose the tools you need * Generous Learning & Development budget: courses, materials, growth support * BitWarden Account for secure password management * Annual Kick-Off: yearly team event in a new location * Barcelona Meetups throughout the year * Deel Benefits: discounts on services, subscriptions, travel, and more * Access to world-class colleagues reinventing an industry   OUR VALUES Ownership, Dedication, Impact, Transparency, and Agility run through everything we do. We're a sociable company and don't let a remote model stop us from feeling connected. The atmosphere is friendly, supportive, and driven by a constant desire to improve.   DIVERSITY, EQUITY & INCLUSION At ZenRows, we are committed to diversity, equity, and inclusion and recognize we can always do more. Every job description is reviewed through a gender bias decoder to ensure inclusivity. We aim to nurture a welcoming and safe environment for everyone.   PRIVACY AND YOUR DATA At ZenRows, we prioritize the privacy and security of data entrusted to us. We comply with all applicable data protection regulations and industry best practices. Any job offer will be subject to successfully passing background checks.