Full-time & Part-time Sales Assistants, 12-month FTC (Fenwick)

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! *This is a Fixed-Term Contract (FTC) for a duration of 12 months. From reviews to user behaviors to internal systems, at Trustpilot, we truly have big data. Every month, more than half a million new reviews are posted on Trustpilot for thousands of businesses. We have now reached 267 million reviews - and that is growing! - from consumers around the world. Our Data Scientists in the GTM Applied AI team leverage this data to build AI/ML models that improve our go-to-market (GTM) efficiency and enhance our pricing and revenue management strategy. We are seeking a skilled Data Scientist to join our GTM Applied AI team to develop, deploy, and maintain our GTM and Pricing models. You will collaborate closely with our pricing and monetization squad and team of software developers, data analysts and ML engineers to develop, deploy, and maintain innovative AI/ML models at scale. You will be part of a unique journey where data, AI, and ML are at the heart of our product and company strategy. This role offers the opportunity to collaborate broadly across the business, including with our Commercial, Digital Sales, and Applied AI teams, in both B2B and B2C contexts. To succeed in this role, you should have proven experience in developing and deploying AI/ML models to enhance commercial practices. You have a solid technical background, with hands-on ability in all stages of data preparation, exploration, and modeling. You must have an adaptable commercial mindset and knowledge of the interface between data science and engineering.  The ability to develop AI/ML solutions, engage stakeholders, and clearly articulate the impact of your work is necessary for this role. Experience putting solutions into production within an interdisciplinary team is a big plus, and it will be ideal if you also have experience using AI and ML to solve pricing and revenue management problems. What you’ll be doing: * You will be involved in delivering some of our most exciting Data Science projects aimed at improving our GTM efficiency and pricing practices: from prediction to ranking, segmentation to NLP, and recommendation systems to content generation. * You will deliver the Data Science component of key strategic initiatives, including owning, maintaining, and deploying production-ready ML/AI models, and analysing data to establish the scope and impact of your work. * You will identify new pricing and monetization opportunities based on data, interpreting model outcomes, and share insights to drive the direction of our business goals.  * You will engage with both technical and non-technical stakeholders & will translate business requirements into Data Science deliverables. * The opportunity to work with leading data engineering technologies, including Google Vertex AI tools, Google BigQuery, BigQuery Pipelines, and Airflow, with leading Data Science tools and emerging technologies for model building and deployment. * Opportunities to develop your career in a friendly, diverse, innovative, international team and workplace. Who you are: * Experience with analytical and quantitative problem solving using advanced statistical techniques and machine learning methods, e.g. Attribution, Segmentation, Churn, Upgrade, Upsell, Pricing Optimisation, and LTV. * Experience in building and deploying production-ready ML models, and solid data engineering skills (e.g. experience with cloud technologies - we use GCP, but experience with AWS is also relevant). * Ability in Python and SQL for data manipulation, modelling, and scripting. * You have experience working with large datasets. Knowledge of the data generated by websites or in the e-commerce sector, behavioral analytics, and experience working with data from commercial systems (e.g. Salesforce) is advantageous. * Knowledge of data pipelining and prior experience with cloud-based ML model deployments are beneficial. * Great communication skills - both with technical colleagues and with business stakeholders. * Proven technical experience in a Data Science role, particularly in the technology sector or in a technical consultancy. What’s in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance  * Health cash plan, online GP, 24/7 Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.  Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

About Ogilvy   Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.   About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. SOCIAL ACCOUNT MANAGER   Department: Social & Content  Location: London  Contact type: 12-Month FTC  Full Time/Part time: Full Time  Reporting into: Account Director/Business Director    About Ogilvy:   Our vision is to inspire brands and people to impact the world. To create big ideas that make a significant contribution to the planet, society, and the bottom line. We believe in today’s world this is the best way for our clients to achieve sustainable growth. We achieve this by breaking down the barriers that restrict talent and ideas.     Which is why our teams work fluidly across 5 capabilities: Advertising, Consulting, Experience, PR & Influencer, and Health. This allows us to not only operate but innovate at the intersection of capabilities and talent. We believe impact and magic lies at this intersection. Ogilvy scales this by seamlessly connecting and accessing the deep cultural expertise of 132 offices in 83 countries.   The result is multifaceted ideas for our clients that drive impact and are born from the intersection of platform x culture x technology.   We call this Borderless Creativity.   Ogilvy was ranked the number one UK agency at D&AD and was the only UK agency to win a Glass Lions at Cannes. Ogilvy was also nominated network of the year in Cannes Lions, Campaign, Effie Awards EMEA, London International Awards, The One Show and WARC Rankings.   In 2022, Ogilvy was the most creatively awarded agency globally – including the most awarded agency at the Clio Awards, DMA Awards, Influencer Marketing Awards, London International Awards and The One Show.   Ogilvy UK’s PR practice won large agency of the year at the PR Week awards. And our Consulting practice was in the Forbes 2022 list of best management consultancy firms.     The Role: Social and content has never been more important for clients. Showing up authentically, with intention, across social platforms helps brands connect with their audiences. It helps them to sell and serve better.   This role provides the opportunity to work on a new and exciting client in our portfolio. You will have the opportunity to manage key campaigns for our clients across the year that will involve working with our strategy, creative and production team to deliver best in class content.   This role is perfect for someone that has a passion for managing story telling content, and the desire to build on their skills and experience in delivering social campaigns that get Gen Z audiences excited and wanting to find out more.   The work will primarily be focused on Instagram and TikTok, although a good understanding of the main social channels would be an advantage. The content will be focused on a UK Gen Z and Millennial audiences.   The candidate will work with a Business Director, Account Director, Account Executive and a WPP network of support teams to not only deliver content but ensure it is performing effectively on an on-going basis, leaning into our research and data team.  A bit about you  We are flexible on whether you have come from an agency of client background, but we think the following are important for this role:   * Organised and autonomous; you’ll need to ensure the accounts are managed with the right resource at the right time.   * Financially savvy; you’ll need to work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure successful delivery.  * Experience working on shoots is preferable, along with managing presentation to client and approvals along the way.   * You’ll be someone that loves to get stuck into a task, and collaborate with the client and agency teams, and make stuff happen!   * You’ll have your finger on the social media pulse, have a working knowledge of platforms, especially Instagram and TikTok, and be able to spot trends as and when they are happening.  How we help you Thrive:      *  25 days annual leave + 1 Volunteer Day   * Bupa Healthcare  * Enhanced Maternity, Adoption and Shared Parental Leave  * We have a Flexible Working Model with core working hours: 10am – 4pm  * A 1.5:1 Matching Pension Structure  * Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year   * Season Ticket Loan and Cycle to Work Scheme  * Life Assurance    Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.     We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.   At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.  We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.  Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.