
Trustpilot · London
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We r...
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the
universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's
still so much exciting work to do. Come join us at the heart of trust!
From reviews to user behaviors to internal systems, at Trustpilot, we truly have big data. Every month, more than half a million
new reviews are posted on Trustpilot for thousands of businesses. We have now reached 267 million reviews - and that is growing! -
from consumers around the world. Our Data Scientists in the GTM Applied AI team leverage this data to build AI/ML models that
improve our go-to-market (GTM) efficiency and enhance our pricing and revenue management strategy.
We are seeking a skilled Data Scientist to join our GTM Applied AI team to develop, deploy, and maintain our GTM and Pricing
models. You will collaborate closely with our pricing and monetization squad and team of software developers, data analysts and ML
engineers to develop, deploy, and maintain innovative AI/ML models at scale. You will be part of a unique journey where data, AI,
and ML are at the heart of our product and company strategy. This role offers the opportunity to collaborate broadly across the
business, including with our Commercial, Digital Sales, and Applied AI teams, in both B2B and B2C contexts.
To succeed in this role, you should have proven experience in developing and deploying AI/ML models to enhance commercial
practices. You have a solid technical background, with hands-on ability in all stages of data preparation, exploration, and
modeling. You must have an adaptable commercial mindset and knowledge of the interface between data science and engineering. The
ability to develop AI/ML solutions, engage stakeholders, and clearly articulate the impact of your work is necessary for this
role. Experience putting solutions into production within an interdisciplinary team is a big plus, and it will be ideal if you
also have experience using AI and ML to solve pricing and revenue management problems.
pricing practices: from prediction to ranking, segmentation to NLP, and recommendation systems to content generation.
production-ready ML/AI models, and analysing data to establish the scope and impact of your work.
drive the direction of our business goals.
deliverables.
Pipelines, and Airflow, with leading Data Science tools and emerging technologies for model building and deployment.
e.g. Attribution, Segmentation, Churn, Upgrade, Upsell, Pricing Optimisation, and LTV.
technologies - we use GCP, but experience with AWS is also relevant).
behavioral analytics, and experience working with data from commercial systems (e.g. Salesforce) is advantageous.
ask for
activities, and team socials.
whatever stage of your career
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your
experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd
still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of
trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help
consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual
Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in
Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we
create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal
symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an
equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans,
doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to
shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different
viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to
race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity,
disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is
appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as
necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the
recruitment process more generally, please let us know by contacting our Talent Acquisition Team
(talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Role: Within IT, our Cloud function is responsible for the environments that power Neo4j across the business, everything outside of Engineering's own product workloads. That spans teams like Marketing, Product, Finance, and IT itself, as well as proofs-of-concept and demos for our global Sales function, operating across all three major cloud providers: Google Cloud, AWS, and Azure We've built a strong foundation for managing this well by organizing accounts, projects, access, and roles, and establishing the frameworks that let us apply policy, secure our environments, and understand and attribute cost. Now we're extending that foundation into a mature, automated practice, and we want you to help lead the way. Rather than managing our cloud reactively, we're building the standards, guardrails, and automation that let every team work faster and more securely by default. You'll be the subject-matter expert for cloud within IT, shaping how the function evolves and setting the direction the wider company follows. Responsibilities * Build on the foundation we've established, and turn our standards into ones that are consistently applied and enforced across all three clouds. * Codify cloud governance through infrastructure as code with repeatable standards that are predictable, scalable, and easy to evolve. * Bring clarity and control to cloud cost so spend is visible, owned, and managed across every team. * Serve as a dependable cloud partner to diverse business teams, empowering them to build securely and confidently while integrating feedback into a continuous loop of improvement. * Partner with the Security team to operationalize their vision for cloud as part of everyday operations. * Build repeatable onboarding and offboarding that let engineers and the field move faster and more securely than they do today. * Define and deliver on the cloud infrastructure roadmap alongside the VP of IT. * Act as the subject-matter expert for cloud within IT, leading through documentation, reporting, mentorship, and shared best practices. Experience * Hands-on experience across the major cloud providers, with depth in at least two of Google Cloud, AWS, and Azure. * Strong grasp of cloud security best practices and compliance standards, applied in real-world, multi-team environments. * Proven experience designing and delivering cost-effective, well-managed cloud environments that support budgeting, cost attribution, and reporting. * Managing infrastructure as code with Git-based version control and workflows. * Scripting and automation in languages like Python, Go, or PowerShell. * A track record of bringing structure and automation to fast-moving cloud environments and the communication skills to build buy-in at an organizational level. Great to have * Experience with CSPM tools. * Experience with FinOps platforms. * Cloud certifications from Google Cloud, AWS, or Azure. * Familiarity with containerization technologies such as Docker and Kubernetes. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We’re hiring a Data Science Lead in London to build and lead our Predictive Growth Optimisation team – pioneering ML models that power our user acquisition strategy, predict lifetime value, and optimise our $25M+ annual marketing spend across channels. This role owns the strategy, development, and continuous improvement of Flo’s pLTV system - a mission-critical model reused across UA, AdTech, personalisation, and financial forecasting. That is the core of the role. Alongside it, you'll stand up a Marketing Mix Modeling (MMM) capability to measure cross-channel effectiveness and inform budget allocation, and develop the algorithms to drive real-time UA campaign management. You'll lead a team building production systems that directly impact our growth trajectory, staying as hands-on as you choose. WHAT YOU’LL DO * Lead & develop a team of 6+ ML and Backend engineers - hiring, mentoring, and setting technical direction * Own pLTV strategy - architect and evolve our core predictive lifetime value models that inform millions in UA decisions * Stand up MMM - build our Marketing Mix Modeling capability: adstock and saturation modelling, channel contribution, and budget allocation, calibrated against our incrementality experiments * Power real-time campaign management - develop the algorithms that optimise our UA campaigns across channels in real time * Build production ML systems - from real-time prediction services handling millions of daily predictions to MMM models * Drive cross-functional impact - partner with Growth, Product, and Finance to translate business problems into ML solutions * Shape technical architecture - guide MLOps infrastructure, monitoring, and rapid iteration cycles * Stay as hands-on as you choose - modeling, architecture decisions, technical problem-solving; your call how deep you go. WHAT YOU BRING Technical Leadership * 7+ years applied ML experience building and deploying models in production * 4+ years managing technical teams (ML engineers, data scientists, or similar) * Expert knowledge of ML fundamentals: supervised/unsupervised learning, time series; strong grounding in causal inference * Experience with modern ML frameworks (TensorFlow, scikit-learn, CatBoost) Growth & Product Experience * Experience with growth analytics, attribution modeling, or marketing effectiveness * Understanding of user acquisition funnels and retention optimization * Comfortable translating business requirements into technical roadmaps * Strong communication skills - can explain complex models to executive stakeholders Production ML Systems * Experience deploying ML models at scale * Knowledge of MLOps practices: model versioning, monitoring, automated retraining * Understanding of data engineering fundamentals and cloud platforms NICE TO HAVE * Hands-on experience building Marketing Mix Models end to end, Bayesian or regression based * Background in consumer tech, mobile apps, or health tech * Knowledge of privacy-preserving ML techniques and A/B testing methodology How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: * Competitive salary and annual reviews * Opportunity to participate in Flo’s performance incentive scheme * Paid holiday, sick leave, and female health leave * Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents * Accelerated professional growth through world-changing work and learning support * In-person collaboration and work in a hybrid model, with 3 days per week spent in the office * 5-week fully paid sabbatical at 5-year Floversary * Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. At Tripadvisor experiences, the only thing we love more than travel is data. We slice it, we dice it, and we use it to empower our decision making. About the Role As a Principal Product Data Scientist, you will operate as the most senior technical leader in the Product Data Science function. You will shape the vision, set the technical direction, and drive strategic impact through innovative analytical solutions. This role is both highly technical and deeply collaborative, requiring excellence in leadership, communication, and cross-functional influence. What You will do: * Lead and define the Data Science strategy for Product, ensuring that advanced analytics, data science, and AI methodologies are central to how we build great products and improve customer experiences. * Serve as a trusted strategic advisor to senior Product and Engineering leadership, ensuring that data-driven decision making is embedded at the highest levels of the organization. * Drive the development and adoption of next-generation data science tooling, platforms, and frameworks, with a focus on automation, scalability, and reproducibility. * Spearhead the exploration and integration of emerging AI technologies, such as Agentic AI and AI Agents, identifying and developing high-impact use cases from POC to production. * Champion best practices in experimentation, causal inference, and uplift modeling, ensuring statistical rigor in decision-making processes. * Take ownership of the most complex, high-profile analytical projects, translating ambiguous questions into clear, actionable recommendations that deliver commercial and customer value. * Mentor, coach, and develop other Data Scientists and Analysts, fostering a culture of critical thinking, continuous learning, and technical excellence. * Lead initiatives to scale impact through automation, self-service, and democratization of data science capabilities. * Develop sophisticated customer segmentation, and predictive models that directly inform and optimize the product roadmap. * Communicate complex analytical and technical concepts to diverse audiences, influencing stakeholders across Product, Engineering, Design, and Commercial teams. Skills & Experience: * Experience: Extensive experience in data science or a similar quantitative role, with a proven track record of supporting and influencing a product organization. * Technical & Modeling Expertise: Expert Level proficiency in Python and SQL. Deep, hands-on experience with statistical modeling, (quasi) experimentation, multi-arm bandit, and a wide range of machine learning techniques (e.g., Regression, Classification, Clustering). * Product Acumen: Demonstrated ability to define, implement, and operationalize crucial product and feature-level metrics from scratch. * Strategic Influence: A proven track record of driving strategic impact through proactive and collaborative approach with the proven ability to lead technical discussions, drive product strategy, and communicate complex insights effectively to cross-functional partners (e.g., Product, Engineering, Design). * Scaling Impact: Experience scaling analytics capabilities, driving impact through the creation of automated processes, self-service tools, or data products. * Critical Thinking: Leader in critical thinking, your previous experience will demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation. * Leadership: Outstanding leadership skills, with experience in mentoring, coaching, and developing teams of analysts or data scientists. * Collaboration & Communication: Exceptional collaboration and communication skills, with the ability to engage, influence, and inspire cross-functional partners at all levels. * Bachelor's degree in Statistics, Mathematics, Data Science, Engineering, Physics, Economics, or a related quantitative field. You could be an especially great fit if you have: * Advanced programming background with the ability to build simulations and prototype data products. * Experience validating quantitative findings with qualitative methods (e.g., surveys, user research). * Demonstrated experience with applied AI, such as NLP, Large Language Models (LLMs), or Agentic AI for analytics. * Experience working within a two-sided marketplace, e-commerce, or the travel technology industry. * Masters degree or equivalent relevant programs We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-Remote #LI-SM1