Staff Product Designer

🐦 About Birdie At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care. We’re not here to tinker at the edges. We’re here to radically transform a broken system. That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good. Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2025, we ranked #23 in the Sunday Times Top 100 tech list, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here. ⚡️ Your Mission We’re evolving Birdie’s platform to be AI-first. We’re building intelligent systems that assist decision-making, automate coordination work, and surface insights directly within real care workflows. This shift will shape the next generation of our product, and we need a designer who can help lead the way. If you’re excited about using AI to fundamentally reshape how care is delivered, this is the role for you. This role sits within the Care Management squad, one of the most complex and consequential parts of our product. Care teams use this area to assess needs, build care plans, coordinate visits, and maintain quality of care across hundreds of providers. You’ll own design for parts of this domain while also contributing to the broader AI-first direction across the platform. Beyond your squad, you’ll raise the design bar across Birdie through critique, mentorship, and systems thinking that brings greater coherence to the whole product. You’ll partner closely with Product and Engineering to frame problems, shape solutions, and drive outcomes, contributing to product direction as much as craft. Six months in, here’s what good looks like: You’ve helped define Birdie’s AI design direction and it’s actively shaping what we build. You’ve shipped meaningful improvements in Care Management. The design practice across the team is visibly stronger because of your influence. 🤩 You’ll Thrive Here If… You’ve been designing digital products for 7+ years and you have a strong track record as a senior IC. You’ve owned complex problem spaces from ambiguous 0→1 work all the way through to polished, scalable delivery. You’ve spent real time in a startup or scale-up, so you know what it feels like when priorities shift fast and you’re often the only designer in the room. When you look at a screen, you also see the workflow it sits inside, the data flowing through it, and the person under pressure who has to use it at 7am. You think in systems, not just screens. You have sharp product judgment and you know when to lean on established patterns, when to challenge them, and how to make principled trade-offs. Your craft bar is high across both UX and UI, with real care for clarity, usability, and visual polish. You’re a genuine partner to Product and Engineering, not someone waiting for a brief. You communicate persuasively enough to align stakeholders and articulate design rationale clearly. And you make the people around you better, whether that’s through mentorship, critique, or simply setting the standard others follow. It’d be a bonus if you’ve worked at a Series C or earlier SaaS startup, or have a background in healthtech, back-office or operational tooling. We’d also value hands-on experience designing AI-enabled or automation-heavy workflows, and familiarity with designing for non-technical users in high-stakes environments. 🧠 Imposter syndrome is real — and we don’t expect you to tick every box. If our mission excites you and you think you could make a difference here, we want to hear from you. 🌈 What You’ll Get From Us We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience: 💸 Compensation * Competitive base salary of £110k –£130K, reviewed against benchmarks annually * Generous stock options – because we’re building this together * Bi-annual performance cycles with individual compensation reviews 🧠 Learning & Growth * Annual personal learning budget and access to training, coaching, and mentorship * Time and space for growth – you set your development goals, we back them 🏡 Flexible Working * Hybrid working – 2 days per week in our incredible London HQ in Waterloo if you are in London or 2 days per month if you are outside of London (with its own roof terrace!) * Budget to set up your home workspace * Regular in-person meetups, socials, and offsites 🏖️ Time Off * 33 days holiday (25 days + public holidays) * Extra day off on your birthday (use it whenever you like!) * Company shutdown between Christmas and New Year * 2 volunteering days each year to give back to causes that matter 👶 Family-first Policies * Industry-leading paid primary and secondary caregiver leave * 5 paid days for fertility treatments for those who need it * Private health insurance with AXA * Wellbeing perks via Happl (gym discounts, mental health support, and more) 🚲 Other Perks * Cycle to work scheme * 4% employer pension contribution when you contribute 5% * A deeply human, radically transparent culture ❓ Why Birdie? Because you want to do meaningful work that improves lives – and grow at speed while doing it. We’re building more than a product – we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives. We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence. ⚖️ Equal Opportunities Statement We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity, or lived experience. Need adjustments or support during the application process? Let us know. We’re here to help. ✨ Ready to build the future of care? Apply now. Be part of something that matters.

Hello. We’re Teya. Teya was founded on a simple belief: local businesses deserve better. They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business. Teya exists to change that. We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work. We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand. If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you As a Staff Product Designer at Teya, you’ll be in the driver’s seat of some of our most impactful product bets. You’ll join a cross‑functional squad and take full ownership of how our products look, feel and work – from that first spark of an idea all the way to something merchants love using every day. You’ll dive into messy, real‑world problems faced by small and medium businesses, turn them into clear opportunities, and then design simple, elegant experiences that make a tangible difference to how they run and grow their business. One month you might be rethinking a critical onboarding journey; the next, you’re shaping new features that unlock entirely new value for our merchants. You’ll work side‑by‑side with Product, Engineering, Data and Operations, influencing strategy as much as execution. You’ll be the person in the room who champions the user, pushes the quality bar higher, and isn’t afraid to challenge how things are done when there’s a better way. If you love owning problems end‑to‑end, obsess over craft and usability, and get energy from shipping meaningful work in a fast‑moving environment, this role is for you. YOUR MISSION * Own end‑to‑end design for key product areas – from discovery and problem framing, through to UX/UI design, prototyping, and working with engineering on high‑quality delivery. * Turn messy, ambiguous requirements into clear, actionable flows, wireframes and interfaces that balance user needs, business goals and technical constraints. * Simplify complex user journeys and internal processes, making our products easier to understand, faster to use, and more delightful for our merchants. * Partner with Product, Engineering, Data and Operations to define problems, prioritise opportunities and shape roadmaps, acting as a bridge between teams throughout the product lifecycle. * Apply a mix of qualitative and quantitative insights (user interviews, usability testing, product analytics, experiments) to inform your decisions and iterate on your designs. * Create clear, well‑structured design artefacts (user flows, wireframes, UI designs, prototypes, design specs) that help drive alignment and execution. * Contribute to and help evolve our design system and standards, ensuring consistency and quality across surfaces and platforms. EXPERIENCE AND SKILLS * Solid experience 5+ years as a Product Designer / UX/UI Designer, including end‑to‑end ownership of complex product work (from discovery to shipped features). in a Neo Bank or FinTech Company. * Strong interaction and visual design skills, with a portfolio that demonstrates clear thinking, high‑quality execution and measurable impact on product outcomes. * Proven experience simplifying complex user journeys or requirements, and turning them into intuitive, easy‑to‑use experiences. * Comfortable navigating ambiguity: you can clarify goals, frame problems, propose options and move teams forward, even when not everything is defined upfront. * Experience working in cross‑functional product teams (Product, Engineering, Data, Operations), with strong communication and stakeholder‑management skills. * Ability to influence and collaborate with engineers, acting as a partner in trade‑offs, technical discussions and delivery planning. * Proficiency with modern design and prototyping tools (e.g. Figma) and familiarity with design systems. THE PERKS * We trust you, so we offer flexible working hours, as long it suits both you and your team; * Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps; * Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support; * Cycle-to-Work Scheme; * Health and Life Insurance; * Pension Scheme; * 25 days of Annual Leave (+ Bank Holidays); * Office snacks every day; * Friendly, comfortable and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.