Senior Customer Service Specialist – Internationaler Export & Auftragsmanagement, Medizintechnik (m/w/d)

Do you want to lead the commercial strategy for one of the UK's most dynamic logistics operations? Are you an experienced commercial leader with a track record of delivering profitable growth, building high-performing teams, and securing major customer partnerships? If so, you could be the newest addition to our team as a Commercial Director. Be part of the movement - and play your part.    About the role   As Commercial Director, you will be accountable for the commercial performance and strategic growth of DFDS Logistics across Immingham and the Midlands region. Leading a dedicated sales team, you will develop and execute the regional commercial strategy, driving sustainable revenue growth, margin improvement, and long-term customer retention across road, trailer, multimodal, and integrated logistics services. As a key member of the UK Leadership Team, you will provide strategic direction to commercial and business development activities, build executive-level customer relationships, and work closely with operations, finance, customer service, and international DFDS business units to deliver profitable growth. You will be responsible for: * Developing and delivering the regional commercial strategy to achieve revenue growth, margin improvement, and customer retention targets * Identifying new market opportunities and expanding DFDS' presence across manufacturing, retail, automotive, industrial, and FMCG sectors * Building and maintaining strategic relationships with key customers, securing and retaining high-value contracts * Leading, coaching, and developing a high-performing commercial team while driving performance against agreed KPIs * Working collaboratively with operational and support functions to ensure commercial commitments align with operational capability * Driving business development initiatives across UK, Nordic, and Northern European logistics markets * Providing commercial leadership, forecasting, and strategic insight to support business growth and long-term success About you  You'll bring significant senior commercial leadership experience gained within the logistics, transport, or supply chain sector, with a proven track record of delivering business growth and leading successful sales organisations. You will have extensive experience managing strategic customer portfolios and securing multi-million-pound contracts while maintaining strong commercial discipline. A strong understanding of European road freight, trailer operations, and multimodal logistics is essential, alongside excellent financial and commercial acumen. You'll be confident influencing senior stakeholders and executive leadership teams, combining strategic vision with a hands-on approach to customer engagement and business development. You'll thrive in this role if you're a commercially driven leader who can inspire teams, build trusted customer relationships, and identify opportunities for growth in competitive markets. Strong communication skills, resilience, and the ability to collaborate across multiple functions will be key to your success. Experience selling trailer and logistics solutions into Nordic markets would be advantageous. An understanding of customs and export processes in a post-Brexit environment would also be beneficial, along with familiarity with specialist cargo logistics and complex transport solutions. While these are not essential requirements, they would support your ability to identify opportunities and drive commercial growth across the DFDS network. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.    Working at DFDS   Join the movement and grow with us.   Now about what we can give you. * Competitive salary and performance-related bonus * Company car or car allowance * Opportunity to play a key role in driving growth across strategically important markets * Strong operational support and collaborative leadership environment You’ll be able to access some fantastic benefits such as: * Life assurance cover * Contributory company pension scheme * Holiday Purchase Scheme * Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips * Full employee assistance programme including: * Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. * Huge range of retail discounts from high street and online retailers * Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. * Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. * Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.    Are we a match? Then what are you waiting for? Apply Now.    If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.    We look forward to hearing from you.

THE MISSION OroraTech is a global intelligence-as-a-service company leveraging thermal data from space. As we continue to expand internationally and engage with governmental and regulated customers, compliance with export control regulations is becoming a strategic capability for our organization. We are looking for an experienced and pragmatic compliance leader to build and lead OroraTech's global Export Controls & Compliance function. You will establish and own OroraTech's global Export Control Compliance Program, ensuring the company can confidently operate across international markets while meeting applicable export control and regulatory requirements. Working closely with Legal, Product, Engineering, Sales, Operations, and external advisors, you will develop the governance, processes, and controls necessary to support the company's continued growth. This role is focused on building a scalable compliance framework rather than acting as a specialist in every jurisdiction. You will report directly to the CFO and serve as the central owner and driver of OroraTech's compliance activities. WHAT YOU’LL BE DOING Build and Scale the Compliance Function  * Establish OroraTech's global Compliance Framework with immediate focus on Export Control Compliance Program.  * Develop policies, procedures, governance structures, and internal controls.  * Define compliance ownership and responsibilities across the organization.  * Build scalable processes that support future growth across Europe, North America, and other international markets.  * Create management reporting and compliance metrics.  Export Controls  * Lead export classification activities for products, software, technology, and services.  * Assess applicability of:  * EU Dual-Use Regulation  * German BAFA requirements  * U.S. EAR  * U.S. ITAR  * Canadian export control regulations  * Develop and maintain technology transfer controls and related processes.  * Support export licensing activities and interactions with relevant authorities.  * Implement screening, due diligence, and recordkeeping procedures.  * Advise business teams on export control implications of new products, partnerships, international opportunities, and customer engagements.  Governance & Risk Management  * Including cross-functional compliance topics (IT security compliance, whistleblowing, ESG-Compliance etc.)  * Conduct compliance risk assessments.  * Monitor regulatory developments and assess business impact.  * Develop compliance training and awareness programs.  * Coordinate internal reviews and remediation activities.  * Maintain documentation and evidence required to demonstrate compliance.  * Support leadership in evaluating compliance risks associated with strategic initiatives.  Stakeholder & Advisor Management  * Manage relationships with external law firms, compliance advisors, and specialized service providers.  * Coordinate compliance initiatives across multiple jurisdictions and business functions.  * Support customer due diligence and compliance reviews.  * Translate regulatory requirements into practical and business-friendly processes.  * Act as the primary internal point of contact for export control matters. RELEVANT SKILLS Required  * 10+ years of experience in Export Controls, Regulatory Compliance, Government Compliance, or a related field.  * Experience building, implementing, or scaling compliance programs and governance structures.  * Strong knowledge of major export control frameworks (EU Dual Use/BAFA, EAR/ITAR).  * Knowledge in setting up VS-NfD, SOC2, and NIS2.  * Strong project management and stakeholder management skills.  * Ability to translate complex regulatory requirements into practical and scalable business processes.  * Experience working cross-functionally with Legal, Engineering, Product, Commercial, and Operations teams.  * Excellent communication skills in German and English.  * On-site presence 2-3 days per week in Munich required.  Preferred  * Experience e.g. in:  * Space  * Aerospace  * Defense  * Satellite Communications  * Government Technology  * Critical Infrastructure  * Experience in a fast-growing technology company or scale-up environment.  * Experience managing external legal counsel and compliance advisors.  * Knowledge of both EU and U.S. export control frameworks.  * Experience supporting international technology transfers, and hardware and software-based products.  * Experience supporting government or defense-related programs.  * Relevant certifications in export controls, compliance, risk management, or related disciplines. OUR BENEFITS At OroraTech, you can expect a down-to-earth, yet high-caliber work environment. You will become an integral part of the OroraTech satellite development - a talented, international, open-minded team that is highly motivated to create impact. OroraTech gives you the opportunity to grow on a professional and personal level. Be part of the solution to climate change. Our Benefits include:  * A responsible position with individual autonomy and design freedom  * Company pension scheme (bAV = Betriebliche Altersversorgung)  * Company accident insurance (supplementary insurance for accidents during work and leisure time around the world 24/7)  * Company international travel health insurance (supplementary insurance covering worldwide travel for business or leisure) * Flexible working hours and home office option (including working from other countries within the EU)  * Corporate health benefit via discounted EGYM Wellpass subscription  * Corporate mental health benefit via nilo * Corporate mobility benefit via supplementary payment for the DB Deutschland Ticket  * Corporate lunch benefit via hrmony * Corporate bike leasing program via JobRad  * Modern office at Neue Balan with a wonderful pool and campus area