
Doctolib · Berlin
We are looking for an Engineering Manager to join the Business Performance Team in Berlin. Your mission will be to enable seamless, secure connectivity between...
We are looking for an Engineering Manager to join the Business Performance Team in Berlin.
Your mission will be to enable seamless, secure connectivity between healthcare systems by building and scaling Doctolib's
self-service integration platform; making system integrations effortless and accessible to healthcare providers across every
market we operate in, from a single platform rather than country by country.. You will lead a hybrid team working on the technical
backbone that powers Doctolib's international expansion, contributing directly to reducing integration time by 75% and unlocking
500+ certified integrations for 400K+ health professionals and 80M+ patients.
Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and
patients.
What you'll do
accountable for delivery, and shaping how the two work together as the platform scales
interoperability standards with full compliance to healthcare standards (HL7, FHIR R5/R6)
best practices
roadmap
platform strategy
Who you are
Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set,
we still encourage you to apply.
leading large or hybrid teams (internal engineers + contractors), ideally 8+ people
hands-on familiarity with JVM ecosystems (Java, Kotlin)
compliance-driven regulated environments
contractor profiles, with proven success in both
Life at Doctolib Tech
languages, and is adapted to country and healthcare specialty requirements.
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
What we offer
medical reasons, and psychological support
Our interview process
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience
page.
Job details
We welcome everyone
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We
evaluate candidates based solely on qualifications and motivation, without any form of discrimination.
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to
Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.
To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you
require any accommodation, please let us know for support during the hiring process.
Join us in building the healthcare we all dream of!
Your data privacy
All information provided is processed by Doctolib for application management. For data processing details, click here. Please
contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team. Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting. Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code. Your responsibilities include but are not limited to: People Leadership: * Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression * Create a culture of operational excellence, continuous improvement, and psychological safety within the team * Conduct regular 1:1s, performance reviews, and career development conversations * Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values Technical Strategy: * Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting * Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise * Drive prioritization and roadmap planning for large-scale reliability and observability initiatives * Ensure alignment between team objectives and broader engineering and business goals * Advocate for and allocate resources toward reducing technical debt and improving developer experience Operational Excellence: * Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement * Ensure high availability and reliability of transversal services that are critical to the entire engineering organization * Lead postmortem reviews and drive systemic improvements to prevent recurring issues Cross-functional Collaboration: * Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs * Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization * Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions * Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices ABOUT OUR TECH ENVIRONMENT * Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components. * Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here! WHO YOU ARE Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. * You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based) * You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams) * You have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog) * You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager) * You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions Now it would be fantastic if you: * Have experience scaling SRE or platform teams in fast-growing, high-traffic environments * Have background in designing and operating high-scale telemetry pipelines * Have hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments * Have hands-on experience with backend programming languages (e.g., Go, Python, Ruby) * Have experience driving cultural and technical transformations WHAT WE OFFER * Free comprehensive health insurance for you and your children * ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib * Free mental health and coaching services through our partner Moka.care * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support * Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy * Work Council subsidy to refund part of sport club membership or creative class * Up to 14 days of RTT * A subsidy from the work council to refund part of the membership to a sport club or a creative class * Lunch voucher with Swile card THE INTERVIEW PROCESS * 30-min phone screen with a Tech Recruiter * 1h30 technical interview (SRE System Design & Architecture) * 1h15 behavioral interview (Leadership & People Management) * 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution) * 1h manager interview with Senior Engineering Leadership * At least one reference check JOB DETAILS * Permanent position * Full-time * Berlin * Start date: as soon as possible If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
Purpose of the Position As Product Manager, Publisher Payments, you will own and evolve Awin's global publisher payments experience, ensuring publishers are paid accurately, on time, and through payment methods that best meet their needs. You will shape how Awin delivers seamless payment experiences across countries, currencies and regulatory environments, balancing compliance, operational efficiency and customer experience. You will identify opportunities to simplify payment journeys, improve transparency and trust, and help publishers get paid with confidence, wherever they are in the world. Working closely with product, engineering, finance, support, operations and compliance teams, you will define and deliver solutions that create value for publishers, support business growth and enable Awin to scale its global payments capabilities. Key Tasks * Evolve Awin’s publisher payments experience, ensuring payments are accurate, timely and trusted by publishers across the globe * Define, prioritize and deliver product initiatives that improve the publisher payments experience, end-to-end * Identify payment-related pain points and opportunities through data, customer feedback and market insights, translating them into clear product outcomes * Drive the evolution of Awin’s global payments capabilities, supporting different countries, currencies, payment methods and regulatory requirements * Lead discovery activities to understand publisher needs, validate assumptions and ensure solutions solve genuine customer problems * Use data, customer insights and business context to prioritize opportunities, measure impact and continuously improve payment performance and user experience * Collaborate with stakeholders across product, engineering, finance and operations to align on priorities and deliver improvements to the publisher payments experience * Partner closely with Finance, Operations, Compliance and Engineering teams to deliver payment solutions that balance customer experience, regulatory requirements and operational efficiency. Skills & Expertise * 3+ years of experience in product management, preferably in a SaaS environment * Proven experience of launching, scaling and improving products that create value for customers and the business * Strong product mindset, with experience identifying customer problems, defining outcomes and prioritising opportunities * Great stakeholder management and communication skills, with the ability to work effectively across business and technology teams * Analytical and data-driven approach to problem solving and decision making * Customer-centric mindset, with a passion for understanding user needs and improving experiences * Strong understanding of the full product lifecycle, from discovery to delivery and iteration * Understanding of global payment methods, regulatory requirements and compliance considerations across different markets is an advantage. Our Offer * Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. * Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions * Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. . * Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. * Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program. * We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich or in Berlin, Germany. We’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance. KEY RESPONSIBILITIES We are hiring a Senior Product Manager to own the end-to-end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering. You will advise sales and customer‑facing teams and work directly with customers on product setup and solution patterns. The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass additional capabilities on the new platform over time. You will collaborate closely with Product & Technology Leadership and Sales Leadership across DACH and other markets. IDnow provides GenAI-enabled tooling and expects responsible, compliant use. * Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery. * Roadmapping: maintain an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales. * Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade‑offs on scope, quality and timelines; coordinate release readiness and enablement. * Incident triage & quality: rapidly triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers. * Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks. * Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots. * GenAI-‑enabled ways of working: use GenAI to accelerate discovery, specification, incident summaries and reporting—ensuring human oversight and compliance. PREFERRED EXPERIENCE * Degree in Business, Computer Science or related field. * 8 years in product roles with end-to-end ownership. * Proven customer facing experience. * Technical fluency (APIs/architecture). * Agile proficiency (Jira/Confluence). * Practical, responsible use of GenAI * Experience with Enterprise customer migration is preferable * German and English PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.