
Stripe · Bangalore
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ...
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the
most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone's reach while doing the most important work of your career.
The Stripe mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to
lower financial and regulatory risk at scale for Stripe, while retaining a best-in-class user experience. We build user-facing
products and backend platforms to ensure our users are compliant with regulatory and financial partner requirements. We protect
the Stripe brand while also protecting the company from financial losses that can put the Stripe business at risk. The Risk TPM
team is crucial to driving programs to address these challenges.
As a Technical Program Manager in the Risk and Compliance space, you'll play a key role across engineering, product, and strategy
to drive programs that span across the Risk organization and Stripe. You'll be responsible for the successful definition,
cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and
empower Stripe and our users.
programs to conclusion.
with well-defined success criteria.
and efficiency of the teams.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
demonstrating critical thinking, challenging the norms, and thought leadership.
leaders around the organization.
opinions, proposals, and best practices.
different disciplines across time zones.
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders. This position will report to the Director, Technical Program and Operations. You will: * Coordination, monitoring and reporting within the enterprise and external partners * Project planning and support for our engineering teams * Design processes that scale to support our rapidly growing business * Develop schedules, adhere to milestones and keep other team members on task * Recognize and prioritize issues, and collaborate for timely resolution * Identify risk factors, develop and execute mitigation plans * Drive regular status updates to ensure transparency and maximize efficiency * Facilitate open communication among differing personalities and work styles * Perform other duties as assigned You have: * 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs * Experience managing cross-departmental processes * Experience leading successful projects from start to finish * A talent for empathizing with employee and customer challenges, with a focus on user experience * Critical problem solving skills to navigate complex issues, manage partners, all while being a great team-player * Excellent written and verbal communication skills * Experience in a high-growth company * Business related degree, or equivalent experience * Legally eligible to work in India on an ongoing basis * Fluency in English is required Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Job Title: Business Systems Analyst Your opportunity: New Relic is looking for an experienced Business Systems Analyst to play an essential role in supporting our Global Technical Services organization (GTS). The primary focus of the role will be supporting ongoing strategic initiatives, systems enhancements, change requests, and permission requests while contributing to testing and change management in preparation for production releases in Salesforce. The Business Systems Analyst will be part of the GTS Enterprise Systems team at New Relic, working side by side with the Program Manager, other Business Systems Analysts, and development teams to deliver high-quality solutions. As the Business Systems Analyst, you will handle enterprise aspects of our Salesforce Service Cloud platform. To be successful, you’ll need a deep understanding of Global Tech Support business processes and translate them into Service Cloud systems requirements, build effective solutions, and ensure the full adoption of the Service Cloud platform and integrations. What you’ll do: * Collaborate with Program Managers to translate business needs into clear user stories, acceptance criteria, and build-ready specifications for engineering teams. * Create visual system and process documentation such as wikis, flows, and wireframes to support all requirements. * Partner with Engineering teams to scope and implement new Salesforce features, ensuring alignment with business objectives and technical best practices. * Own the end-to-end testing lifecycle, including User Acceptance Testing (UAT), to ensure the quality and stability of all system enhancements prior to deployment. * Design and implement performance metrics and reporting dashboards to track project ROI, system adoption, and the impact of build iterations. * Drive change management and user enablement strategies, creating documentation and training resources to maximize platform adoption across the organization. * Provide internal system support for Salesforce platforms, managing incoming requests and resolving operational issues to minimize downtime. * Perform system administration, including user management, data hygiene, and configuration updates, to maintain optimal platform health and data integrity. * Manage third-party integrations (e.g., Sharefile, EzProtect, AWS Connect), ensuring seamless interoperability and consistent performance within the Salesforce ecosystem. Requirements for this role include: * 4+ years of professional experience in a Business Analyst, Systems Analyst, or equivalent role * 3+ years of hands-on expertise with Salesforce platforms, including Service Cloud, Experience Cloud, Sales Cloud, and Agentforce * At least 2 years of project management or analysis-focused experience is highly preferred * Deep business acumen regarding Technical Services and Support operations * Proven capability in drafting comprehensive requirements, user stories, functional specifications, and business process documentation * Exceptional skills in communication, critical thinking, problem-solving, collaboration, and stakeholder management * Demonstrated capability to articulate technical issues clearly and resolve problems across all organizational tiers * Highly proficient at managing and balancing competing priorities effectively * Practical experience working with Jira and participating in scrum events Bonus points if you have: * Salesforce Certified Business Analyst or other Salesforce certification preferred * Experience building Salesforce testing automations * Familiarity with Revenue Operations team structures and processes * Familiarity with support entitlement structures Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes * Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. * Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements * Participate and prepare for Monthly and Quarterly Business Reviews with customers * Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products * Continuously evolve best practice to technical product adoption and customer success Who You Are: * Someone with a solid technical grounding and hands-on experience of IT Operations * Confident in your hands on experience AWS, Azure or GCP * Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. * Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. * Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. * Able to travel via auto, train or air up to 30% of the time * Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space * Experience working with cross functional teams Sales, Support, Engineering * Experienced using Datadog and/or other cloud monitoring tools Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.