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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Account Executive  Location:  Wilmington, Delaware   About the role:  As Account Executive on the Creative Center of Excellence team, you'll be the central point of contact for creative project delivery — managing the full process from brief through to final launch. You'll partner with cross-functional teams, navigate governance and approval workflows, and keep budgets, timelines, and brand standards on track. This is a role for someone who brings both creative sensibility and operational clarity, moving between strategy conversations and project detail with equal confidence. What you will be doing:  * Guide creative strategy across campaigns, supporting the full customer journey from awareness through to conversion * Manage creative projects end-to-end: brief development, kickoff, production, reviews, approvals, and final delivery * Collaborate with cross-functional teams — including design, copy, digital, and social — to produce high-quality, on-brand work * Serve as the primary point of contact for internal stakeholders and agency partners, maintaining clear communication and aligned expectations throughout each project * Ensure brand consistency across channels including digital, social, print, and beyond * Navigate approval and governance workflows with Legal, Compliance, and other internal teams, keeping projects moving without compromising standards * Track project budgets and timelines, flagging risks early and managing changes proactively * Raise purchase orders and support financial administration across active projects What you need to be great in this role:  * Experience in marketing or creative account management, ideally within financial services or an agency environment * A strong creative eye with practical knowledge across digital, social, print, and multi-channel campaigns * Clear, confident communication skills and a proven ability to manage multiple stakeholders effectively * Solid project management capability: organized, deadline-driven, and comfortable prioritizing in a fast-paced environment * Familiarity with creative production workflows, approval processes, and governance frameworks * A collaborative approach and a genuine interest in well-crafted, strategically grounded creative work * Professional proficiency in English   Req ID: 17981 #LI-JB1 #LI-MIDSENIOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $93,500—$104,500 USD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

3D ENVIRONMENT ARTIST (VOXEL GAMES) We’re a profitable video games company with 15 million monthly players, and we’re hiring a 3D Environment Artist to join our 12-person founding team. About us We’re growing Bloxd, a multiplayer gaming platform where anyone can play, build, and share editable worlds. Through superfun games and playful visuals, Bloxd is already inspiring a new generation of players around the world with the endless possibilities of voxel gaming. Play our games at bloxd.io. Our tech Bloxd is built around voxel worlds, player creativity, and familiar block-based workflows. We support existing voxel-based tools and formats such as .schem, and we’re continuing to develop our own in-game creative toolset to let players edit worlds at scale, as well as import and export regions of blocks as .bloxdschem files. The job We’re looking for an environment artist to shape the future of voxel worlds: playful, readable, expressive, and full of personality. You’ll collaborate with game developers to design and create environments, maps, 2D sprites and 3D models that delight our players and broaden Bloxd’s appeal. The role will involve both visual world-building and level design, with plenty of opportunity to shape how spaces feel, flow, and play. This role is especially well-suited to someone with experience making maps, designing levels and creating assets for block-based voxel sandboxes. We care more about strong composition, readability, gameplay feel, and creative world-building than high-fidelity 3D production. About you * You enjoy designing 3D environments for sandbox or voxel games, with a focus on playability, clarity, and fun. * You’re excited by the prospect of working across a diverse set of projects. * You think about how players move through, understand, and interact with a space. * You’re comfortable sharing ideas early, iterating, and improving work based on player feedback. * You enjoy collaborating with developers, designers, and other creatives to make game worlds feel better. Things you could work on in your first two months * Play a lot of Bloxd to build knowledge of our games, players, and community. * Collaborate with developers to design, build, and iterate on new mini-games. * Build readable, expressive voxel environments for our flagship games. * Work on level design for maps and game modes, focusing on flow, pacing, player routes, and gameplay clarity. * Create textures, models and assets for new sandbox features, such as blocks, mobs, weapons, tools, vehicles, and more. Benefits * Budget for your preferred setup, such as a drawing tablet, software licences, or other tools * Healthcare * 5% pension match on qualifying earnings * A permanent desk in our King’s Cross office * 25 days holiday + bank holidays * Competitive salary + stock options

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT THE WORK This position is on our Applied AI team, which is responsible for helping Honor safely and pragmatically apply AI across our operating model, product systems, and internal workflows. The mission of the Applied AI team is to help Honor become an organization that learns faster, remembers more, and continuously compounds what it learns over time. We believe the most valuable use of AI at Honor is not isolated task automation, but building durable organizational intelligence: systems that retain operational context, surface relevant prior learning, support better decisions, and help teams turn fragmented insights into repeatable improvements. Honor operates in a deeply relationship-driven industry. The best home care operators personalize service because they remember the details, understand context, and adapt to the situation. At Honor’s scale, that requires thoughtful systems: reliable context, governed access, reusable AI patterns, traceable workflows, and product experiences that help humans and agents make better decisions together. As a Senior Engineer on Applied AI, you will help design, build, and productionize the foundations that make this possible. You may work on systems that power AI-assisted sales follow-up, operational defect analysis, reusable memory and retrieval patterns, internal agentic tools, AI-powered data analysis, schedulable workflows, or closed-loop feedback systems that connect audits, product changes, and measurable business outcomes. You will work closely with engineering, product, design, data, operations, security, and business stakeholders to move quickly while maintaining the discipline needed for production systems. This team is highly exploratory, but the work is not a lab exercise. We are looking for engineers who can turn ambiguous AI opportunities into safe, reliable, measurable product and platform capabilities. We have an exciting runway ahead of us. As AI becomes an operational layer across Honor, we need engineers who can help create the paved roads: secure model access, compliant data pathways, observability, cost controls, evaluation patterns, human-in-the-loop workflows, and reusable architecture that allows teams across Honor to adopt AI without creating long-term fragmentation. ABOUT YOU * You thrive in a diverse, cross-functional team, collaborating with design, product management, data, operations, security, and other engineering teams. * You are excited by ambiguous, high-leverage problems where the right answer requires both technical judgment and operational empathy. * You enjoy building production-grade systems that connect user-facing workflows, backend services, data pipelines, and AI/LLM capabilities. * You’ve built and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python. * You know how to design reliable data models and have used relational databases at scale. * You have been a key contributor to the design and implementation of large, complex projects. * You are comfortable working in and refactoring legacy, monolithic systems while also designing new services and integration patterns. * You are a strong communicator, both verbally and in writing, and can explain technical tradeoffs to technical and non-technical audiences. * You think carefully about quality, observability, privacy, security, and operational risk. * You are excited to work with AI systems in a way that is pragmatic, measurable, and grounded in real business outcomes. * You are willing to participate in an on-call rotation in collaboration with our tier 1 support team. SOME, OR ALL, OF THESE ARE TRUE * You have experience building LLM-powered products, AI agents, retrieval systems, memory systems, or evaluation frameworks. * You have worked with model providers or platforms such as AWS Bedrock, OpenAI, Gemini, Anthropic, or similar systems. * You have experience with secure data access patterns, RBAC, auditability, or compliant data workflows. * You have built internal tools, workflow automation, or systems that support operations teams at scale. * You are comfortable working with messy operational data and turning it into reliable product or platform capabilities. * You have experience designing systems that involve human-in-the-loop review, feedback loops, or measurable quality improvement. * You are knowledgeable about microservice architecture and best practices. * You have experience working with an RPC architecture. * You are comfortable with frontend development and have experience with JavaScript frameworks like React. * You have experience leveraging observability and monitoring tools like DataDog. * You enjoy mentoring and spreading knowledge to other engineers. * You are energized by building foundations that help other teams move faster and more safely. TECH YOU MAY USE * Python * Thrift * MySQL * AWS * AWS Bedrock * OpenAI, Gemini, Anthropic, or similar model platforms * JavaScript * React * Looker * GitHub * DataDog * Internal agentic tools and workflow automation platforms   #LI-Remote Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $160,000—$180,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

At Qred, we’re building the bank for small businesses. Since launching 10 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a Financial Accountant for the next phase of growth. About the Role As a Financial Controller at Qred, you will bridge the gap between technical execution and business impact by taking end-to-end ownership of our daily accounting, manage routine accounting matters and serve as an important part of the month-end closing process.. This mission-oriented role is not just about bookkeeping; you will be a key driver in scaling our financial systems, leveraging automation to streamline complex workflows in a fast-paced Fintech environment. Key responsibilities Execute monthly, quarterly, and annual closings. Ensure quality in day-to-day bookkeeping and strengthen internal control. Drive the automation of financial processes by implementing smart system solutions and AI-driven workflows. Manage statutory reporting, including VAT, corporate tax, and payroll-related accounting. Manage external audit coordination and serve as a proactive partner to the business, supporting the organization with routine accounting and financial queries. What we’re looking for We are looking for a professional with a structured, data-driven mindset who thrives on building scalable processes rather than just maintaining the status quo. You should be motivated by the challenge of optimizing financial systems and possess the independence to drive projects from idea to completion in a collaborative, non-bureaucratic setting. Qualifications A few years of experience in accounting or financial control, ideally from a consulting background or a multi-entity environment. Analytical skills with an understanding of how the P&L, balance sheet, and cash flow statements interplayAdvanced proficiency in Excel and a proven interest in leveraging automation or AI to improve financial processes . Degree in Finance, Accounting, or a related field. Professional fluency in both Swedish and English is essential. Experience with IFRS, regulated environment and/or Business Central is considered a strong advantage. Why Qred? This is the place to be if you’re looking for a place to grow. Qred is growing fast, and our Qredsters along with it. With a non-bureaucratic organization and delegated responsibilities, we make sure there’s a short path from idea to action. In addition to our great culture, you get to work with the latest cutting-edge techniques, full ownership, and last but not least a bunch of great competent colleagues to learn from! One Last Thing This is a full-time, permanent position based in our headquarters in Stockholm. We operate with an office-first setup, with flexibility when needed. We review applications on a rolling basis and while the start date is flexible, the right candidate can join us immediately. Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law. #LI-Hybrid #LI-Remote #LI-Onsite

WHO WE ARE Sapien is rethinking how finance teams operate in the age of AI. We’re building toward an autonomous CFO—systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers’ bottom lines. We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises—to deeply understand and automate their financial workflows. We’re HQ’d by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised). THE ROLE You'll design and build the interfaces that make AI agents usable for finance teams. This means creating new interaction patterns for how humans work with autonomous systems, building the design systems that scale across our platform, and obsessing over the details that make complex workflows feel simple. This is a design-focused frontend role where craft and user experience matter deeply. You'll own the visual and interaction design of features while implementing them in production. WHAT YOU'LL DO * Design and build interfaces that make agent operations transparent and controllable. Create new interaction patterns for real-time AI workflows, verification systems, and human-in-the-loop feedback that don't exist yet. * Prototype and iterate rapidly on new interface concepts. Work directly with customers to test designs, watch how they interact with features, and refine based on real usage. * Design information hierarchies that surface the right data at the right time. Help users understand complex financial operations, agent reasoning, and data relationships without overwhelming them. * Establish design standards and documentation that help the team ship consistent, high-quality interfaces as we scale. WHAT WE'RE LOOKING FOR * Product thinking about user experience. You've designed features, tested them with users, and iterated based on how people actually use them. * Experience building or contributing to design systems. You understand component architecture, tokens, consistency, and how design scales across a product. * Ability to balance beauty with function. You care about aesthetics but know when to prioritize usability, performance, and shipping. * Frontend development experience with React and TypeScript. You can implement your designs in production-quality code, not just hand off mockup * CS degree or equivalent experience. We care most about what you've built. HOW YOU WORK (VALUES WE CARE ABOUT) * Ownership: You see designs through to production. You don't stop at mockups. You implement them, refine interactions based on how they feel in the browser, and fix polish issues until it's right. * Opinionated: You have strong perspectives on what makes good design and aren't afraid to advocate for user experience. You push back on features that would make the product worse and propose better solutions. * Mission-driven: You understand that interface decisions determine whether finance teams trust and adopt AI. You care about building products that transform how businesses run. * Collaborative excellence: You elevate the team's design thinking. You give thoughtful feedback on interfaces, share design patterns and techniques, and raise the bar for polish across the product.

WHO WE ARE Sapien is rethinking how finance teams operate in the age of AI. We’re building toward an autonomous CFO—systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers’ bottom lines. We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises—to deeply understand and automate their financial workflows. We’re HQ’d by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised). THE ROLE You'll build the AI agent capabilities that power Sapien's autonomous finance operations. This means designing novel architectures for reasoning over complex financial data, implementing verifiable and observable agent workflows, and building systems that learn and adapt to each company's unique operations. This is a research-meets-product role. You'll work on cutting-edge agent capabilities—from observability and library learning to semantic search and multi-modal parsing—and ship them directly into production for customers. WHAT YOU'LL DO * Design and implement agent architectures that enable observability, human-in-the-loop verification, and precise context control across complex financial workflows. * Build library learning systems that reduce LLM dependencies by learning reusable patterns for planning, code generation, and data localization from customer interactions. * Create graph-based company representations and develop efficient search methods using embeddings, semantic clustering, and custom retrieval strategies. * Build multi-modal parsers that unify diverse financial data sources (Excel, ERPs, CRMs) into coherent, queryable schemas that agents can reason over. * Design benchmarking and evaluation suites that quantify Sapien's accuracy, reliability, and business impact across different customer workflows. WHAT WE'RE LOOKING FOR * Strong algorithmic thinking. Demonstrated through ML research, competitive programming, mathematics, or building novel systems from scratch. * Experience with modern agent frameworks, LLMs, and AI systems: fine-tuning, retrieval augmentation, tool use, or agentic architectures. * Comfort working end-to-end: from implementing research ideas and prototyping architectures to deploying production systems and iterating on real customer feedback. HOW YOU WORK (VALUES WE CARE ABOUT) * Adaptability: You thrive on diverse, open-ended problems. One day you're implementing a new agent architecture, the next you're debugging a customer data issue—and you bring the same intensity to both. * Ownership: You take problems from research paper to production. You don't wait for direction—you identify what needs to happen and drive it to completion. * Opinionated: You have strong technical perspectives on what works and what doesn't. You push back on approaches you disagree with and make the team's thinking sharper. * Mission-driven: You're energized by building AI that transforms how businesses run. You connect technical decisions to real customer outcomes and care deeply about the impact. * Collaborative excellence: You share knowledge, give thoughtful feedback, and invest in making the team better. You bring new ideas from papers and discussions to elevate everyone's thinking.

YOUR MISSION Job Title: Streetworks Specialist Location: Office based (Coalisland or Penrith) Role Summary: As a Streetworks Specialist, you will play a vital role in supporting the GB Build with streetworks  requirements, ensuring compliance with regulations and resolution of concerns or issues. The role: • Raising, closing and managing permits from end to end including start/stop, PMR, variations, etc • Processing TTRO and TTRN applications to various Highways Authorities • Completing risk assessments in line with SWUK protocol • Managing our works around other activities while focussing on collaborative working • Understanding of permit scheme legislation and the requirements for managing permit conditions • Liaising with the councils in Cumbria to discuss works and amend where necessary • Provide streetworks administration support in accordance with business operations  • Ensure compliance with all elements of streetworks legislation through effective management of  notices, permits and other documents • Have the ability to react and deal with issues arising as a result of our works. • Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating  trackers • Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action  taken • Reporting low and high risk fails in a timely manner, including the processing and accepting or  disputing of the fail on the Aurora system • Deal with customer complaints in relation to Streetworks activities and have the ability to resolve  these in a quick and timely manner • Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions /  road closures and use of portable traffic signals • Liaise and arrange traffic management alongside the traffic management team • Support the development of processes, workflows and efficiency improvements • Provide technical support and guidance to Operations in relation to streetworks offences and  associated costs such as FPN,S74 and inspection failures, with the ability to investigate. • General administrative duties YOUR PROFILE The person: • Previous demonstratable experience in a similar role • Previous experience utilising Aurora and One Network • Strong relationship with councils in Cumbria • Good knowledge and understanding of TTRO / TTRN legislation • Strong working knowledge of NRSWA, TMA and SROH legislation with the ability to transfer these  skills into day to day decision making • Driven and able to work autonomously with high level of attention to detail • Competent or advanced competency with Microsoft Office applications • Excellent communication skills across all levels • Demonstrable organisation and time management skills • Have the ability to work on their own while still achieving deadlines • Strategic mindset with the ability to prioritise tasks and focus on performance delivery while  promoting efficiency improvements Additional Information: This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will  evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may  develop and change in time.

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to translate science into smiles by delivering therapies where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, North Carolina, and Mississauga, Ontario. Summary of Job: The Associate Director, Scientific Communications, Rare Disease is responsible for supporting the development, execution, and continuous optimization of scientific communications initiatives for the Rare Disease Medical Affairs organization in North America. The role leads the planning, development, review, and implementation of scientific materials and educational programs that support Medical Affairs strategic objectives and ensure the accurate, balanced, and compliant dissemination of scientific information. Core focus of the role includes overseeing the development and lifecycle management of Field Medical materials; creating scientific content and supporting the execution of Medical Advisory Boards, Scientific Symposia, Medical Education initiatives, and conference-related deliverables; and managing external Medical Communications agencies and Medical Education partners to ensure the timely delivery of high-quality, scientifically accurate materials. The Associate Director collaborates cross-functionally with Medical Affairs and other internal stakeholders to ensure scientific communications activities are aligned with organizational priorities and compliant with applicable policies and regulatory requirements. Essential Functions: * Support data disclosure and scientific dissemination activities associated with clinical trial milestones and major medical congresses for U.S. Medical Affairs. * Provide content and editorial support for regional publications and scientific presentations. * Ensure regional publication priorities are represented in the global publication plan and support localization of global publication activities to meet regional needs. * Collaborate with global and regional Medical Affairs teams to ensure consistency of scientific messaging and alignment with regional medical strategy. * Partner with external medical communications agencies and vendors to manage the quality, timelines, and budgets of scientific communications deliverables. * Support external expert engagement and steering committee activities, including coordination of content review and approval workflows. * Support scientific and medical operations, including advisory board planning and execution, medical information initiatives, and Medical Science Liaison (MSL) training. * Represent Medical Affairs at Medical Review Committee (MRC) and Promotional Review Committee (PRC) meetings, as needed, ensuring materials are scientifically accurate, current, appropriately substantiated, and properly referenced. * Ensure all scientific communications activities are conducted in compliance with applicable SOPs, policies, regulatory requirements, ICMJE recommendations, Good Publication Practice (GPP) guidelines, and company compliance standards. * Perform additional duties and special projects as assigned. Job Requirements: Education Advanced degrees in life sciences, health sciences, pharmacy, medicine, nursing, or a related scientific discipline (MD, PharmD, PhD, DNP, or equivalent) required.  Experience * Minimum of seven (7) years in the pharmaceutical, biotechnology, or medical communications industry within Medical Affairs or Scientific Communications. * Minimum of three (3) years supporting Scientific Communications, Publications, or Medical Communications functions. * Demonstrated success developing and executing scientific communication initiatives, including field medical materials, advisory boards, scientific symposia, medical education programs, publications, and congress deliverables. * Proven ability to collaborate with cross-functional stakeholders and manage external medical communications agencies and vendors to deliver high-quality scientific materials. * Background supporting publication planning, scientific dissemination, and data disclosure activities associated with clinical development and medical congresses. * Familiarity with medical, promotional, and publication review processes within a regulated pharmaceutical or biotechnology environment. * Rare Disease experience is strongly preferred. Technical Skills * Working knowledge of scientific communications, publication planning, Good Publication Practice (GPP) guidelines, International Committee of Medical Journal Editors (ICMJE) recommendations, and applicable regulatory requirements. * Excellent written and verbal communication skills, with the ability to effectively communicate complex scientific information to diverse internal and external audiences and facilitate cross-functional collaboration. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, and SharePoint. * Skilled in using Veeva Vault MedComms, Veeva PromoMats, publication management systems, and other platforms supporting scientific content development, review, approval, and distribution. * Strong scientific writing, editing, literature evaluation, and content development skills, with the ability to translate complex scientific information into clear, accurate, audience-appropriate materials. * Ability to leverage AI-enabled tools and platforms to support scientific content development, literature synthesis, data visualization, and operational efficiency while ensuring compliance with company policies and regulatory requirements. * Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deliver high-quality work within established timelines. Non-Technical Skills Strong analytical skills, attention to detail, and ability to manage/prioritize multiple projects from concept to completion in a fast-paced environment.  Strong written and oral communication skills.  Ability to work well in cross-functional teams (across geography and culture) with a group of people with diverse skill sets and personalities.  Team player, flexible and adaptable. Ability to build good working relationships, both inside and outside the organization.  Self-starter.  Must possess integrity and be innovative in how they work on a day-by-day basis.  Has a passion for personal learning and development to be able to grow with the company.  Cultural sensitivity and ability to develop consensus within a multinational organization.  Physical Demands: Normal office environment with prolonged sitting and extensive computer work Working Conditions: Minimal domestic travel required (<10%), primarily for conference attendance or key meetings; occasional weekend travel may be required.   The anticipated salary for this position will be $180,000 to $196,900.  The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs. The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including: * 401K with company match * Annual Bonus Program (Sales Bonus for Sales Jobs) * Generous PTO and Holiday Schedule which includes Summer and Winter Shut-Downs, Sick Days and, Volunteer Days * Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision) * HSA & FSA Programs * Well-Being and Work/Life Programs * Life & Disability Insurance * Concierge Services * Long Term Incentive Program (subject to job level and performance) * Pet Insurance * Tuition Assistance * Employee Referral Awards The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law. When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.  Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com. RECRUITMENT & STAFFING AGENCIES Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes. #LI-JC1

The Role… We are seeking a sophisticated and detail-driven Operations Lead to oversee the operational excellence of our Soho Home Studio. In a luxury furniture retail environment where presentation, precision, and client experience are paramount, this role is responsible for ensuring that all operational functions run seamlessly behind the scenes to support an elevated, design-led customer journey. You will take ownership of inventory strategy, stockroom standards, and operational systems, ensuring the studio reflects the highest level of organization and care. As a key leader within the space, you will partner closely with the sales team to ensure product availability, maintain impeccable display standards, and deliver a seamless flow of goods from warehouse to floor. Main Duties… Operational Leadership & Studio Excellence * Champion operational excellence across the studio, ensuring all processes reflect the standards of a luxury retail environment. * Develop and refine systems that support efficiency, accuracy, and a seamless client and team experience. * Act as the operational lead, bridging communication between the studio, the UK and warehouse partners * Oversee the shop floor, while maintaining a strong focus on Daily Sales Targets. * Proactively identify opportunities to enhance workflows, improve inventory visibility, and elevate overall performance. * Oversee all inventory across furniture, décor, and textiles, ensuring accuracy, availability, and proper allocation between display and selling stock. * Lead and execute monthly stocktakes with a high level of precision, resolving discrepancies with urgency and accountability. * Manage replenishment planning, aligning stock levels with sales trends and client demand. * Ensure all inbound shipments are received, quality-checked, and seamlessly integrated into the stockroom and sales floor. * Partner with the sales and visual teams to maintain impeccable presentation standards across all studio displays. * Oversee ex-display lifecycle management, including tracking, seasonal transitions, and returns to warehouse. * Ensure alignment of studio displays with global directives, maintaining consistency across UK/US standards. * Maintain clear visibility of out-of-stock display items and drive timely resolution to protect the client experience. * Own and maintain all operational reporting tools and documents, ensuring they are consistently accurate and actionable, including: * Ex-display inventory and returns tracking * Warehouse (LA/NJ) coordination for display pieces * Backstock and sellable inventory management * Studio display out-of-stock reporting * Customer wishlist tracking to support sales follow-up * Utilize reporting to inform decision-making and improve operational performance. * Oversee the swatch program, ensuring timely ordering, organization, and delivery to clients and designers. * Support the sales team with accurate inventory information and efficient stock access to enhance service levels. * Set and maintain stockroom organization, ensuring a clean, efficient, and highly functional back-of-house environment. * Implement systems that enable ease of access, clarity, and speed for the team. * Uphold a standard of care and attention that reflects the quality of the Soho Home brand. * Lead, train, and develop team members on operational standards and expectations. * Create monthly trainings to ensure the studio team understands the full scope of operations. * Foster a culture of accountability, precision, and pride in execution. * Serve as a role model in professionalism, organization, and cross-functional collaboration. * Perform all other duties as assigned by Manager/Supervisor Requirements... * Have a proven 3 years' experience in a similar role within a luxury retail store. * Be able to deliver a high level of customer service.  * Communicate honestly, openly, and constructively.  * Have a creative flair and be able to talk about colors, styles, and trends in interiors with confidence.  * Demonstrate flexibility and innovation in recognizing and reacting to the changing retail environment.  * Be a strong team member.  * Experience in furniture and lighting is an advantage.  * Proficient in Google Docs, Excel, and Microsoft Office. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the store to others. * Must be able to move, pull, carry, or lift at least 50 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $70,500—$70,500 USD

Bannerflow is a fast-growing global SaaS company building a Creative Intelligence Platform that enables enterprise brands to predict, create, and optimize advertising across channels. We're on a company-wide AI transformation journey, where AI and agentic workflows are becoming a core part of how we build and innovate, with high expectations on adoption across all teams. We're now strengthening our Customer Experience team for the next phase of the business and are looking for a Customer Experience Specialist who gets energy from solving complex problems and making customers successful, not just closing tickets. You debug problems. You own tickets. You make customers feel heard. With a 99% customer satisfaction score, our Customer Experience team is the frontline of what we promise customers and we're raising the bar. As AI reshapes how we build and how our customers work, this role is evolving too. We want someone who's excited by that, not intimidated. What you'll actually do You'll be the person customers turn to when something's broken, unclear, or not working the way they expected. That means: Handling support across chat, email, and video, owning tickets from first contact to resolution, no handoff limbo Troubleshooting and reproducing technical issues: reading console errors, using browser dev tools, and writing clear bug reports with steps, logs, and customer impact Triaging what's a you-problem vs. an engineering-problem, and knowing how to package the latter clearly Building and maintaining knowledge base content that actually helps people self-serve, and exploring how AI can make that content smarter and more scalable Bringing customer patterns and feedback back to product, CS, and leadership. You're the voice at the table Who you are You've done this before in a B2B SaaS environment and you know what good looks like. You don't forward problems, you solve them. When a customer is frustrated, you lead with empathy and follow through with honesty. You're a strong fit if you: Have hands-on experience supporting a technical SaaS product with enterprise customers Are comfortable in a browser console. HTML, CSS, and basic JavaScript don't scare you Communicate fluently in English, in writing and on calls Follow up proactively and don't let tickets go cold Are curious about AI tools and how they can improve support quality and efficiency Thrive in a fast-moving environment where priorities shift and ownership is real Bonus points for experience in Martech, or familiarity with the Meta/Google ad ecosystem. You must be eligible to work full-time in Sweden without restriction. Why Bannerflow We live by three values: passion, collaboration, and challenge. You'll work with people who care deeply, push each other to grow, and know how to have fun doing it. Trust and ownership are real here, you'll have the space to do your best work without someone looking over your shoulder. We offer a competitive package including pension (ITP1), health allowance, parental leave top-up, health care insurance, and a hybrid setup. And with padel tournaments, hackathons, Friday beers and more, there's plenty of life outside the work too. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds, experiences, and abilities. Are you + Bannerflow = true? If you're the kind of person who digs into a problem rather than bouncing it, and you want to grow in a company that takes both technology and its customers seriously, we'd love to hear from you.

The BMC Helix Solution Developer is responsible for building, configuring, and extending solutions on the BMC Helix platform. You will work closely with solution architects and product owners to implement workflows, integrations, service catalogs, automation, and custom components using Helix Innovation Suite, ITSM, DWP, and BWF. This role requires hands‑on development expertise and a strong understanding of Helix platform capabilities to deliver high‑quality, maintainable solutions that meet business requirements. Key Responsibilities Develop and configure solutions across BMC Helix ITSM, Digital Workplace, Business Workflows, and Innovation Suite. Build workflows, rules, expressions, and data models using Innovation Studio. Implement service catalogs, request experiences, and UI components in Digital Workplace. Develop case management processes and automation using BWF. Build and maintain API‑based integrations with enterprise systems. Implement orchestration workflows using TrueSight Orchestrator or similar automation tools. Support CMDB updates, service modeling, and data quality improvements. Collaborate with architects to ensure solutions follow design standards and governance principles. Troubleshoot issues, optimize performance, and ensure platform stability. Produce technical documentation for configurations, integrations, and customizations. Required Qualifications Hands‑on experience developing on BMC Helix ITSM / Remedy. Strong knowledge of BMC Helix Digital Workplace (catalogs, service design, UI configuration). Experience with BMC Helix Business Workflows (case types, tasks, rules, automation). Proficiency with Helix Innovation Suite (workflows, data models, expressions, UI components). Experience with API integrations (REST, webhooks, integration gateways). Experience with orchestration tools such as TrueSight Orchestrator. Understanding of CMDB structures, relationships, and service modeling. Ability to analyze requirements and implement scalable, maintainable solutions. Strong problem‑solving and communication skills. Fluent in English. Preferred Experience Experience working in enterprise or multinational environments. Knowledge of ITIL processes and modern ITSM practices. Experience supporting platform modernization or digital transformation initiatives. What We Offer Opportunity to work on innovative enterprise service management solutions. Collaborative environment with architects and engineering teams. Professional development and growth opportunities. Competitive compensation. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality-rich automotive brands: Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Over 10 million customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024, we acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines, and have an annual web content reach of over 350 million. WHY JOIN US? We are winners of the prestigious Culture 100 award, recognising the most loved and happiest tech companies to work for. We have also raised $52 million in funding led by Bessemer Venture Partners to accelerate our growth. As pioneers, we’re always driving for new territory and positive change. Where others see difficulty, we see possibility - building new experiences, launching new titles and listening to drivers. Being part of Carwow Group means championing drivers and the automotive industry, acting as a disruptor, and never being afraid to fail (while learning quickly when we do). Our team of 600+ employees across the UK, Germany, Spain and Portugal are revolutionising car-changing, and we are rapidly expanding our mission across every brand and country we operate in. THE ROLE We are seeking a highly motivated and experienced Team Leader to lead a team of Customer Success Executives dedicated to supporting car sellers through the Carwow selling process. You will be responsible for coaching, mentoring and motivating your team to deliver exceptional service, ensuring a smooth and successful selling experience while maximising sellers’ chances of selling their vehicles. You will combine your leadership skills with a deep understanding of the car-selling process to drive team performance and contribute to the success of the Sell My Car function. WHAT YOU’LL DO * Lead and manage a team of Customer Success Executives responsible for assessing and successfully listing cars for sale in daily auctions. * Drive the team to achieve daily and weekly volume and conversion targets. * Provide coaching, mentoring and ongoing support. * Monitor team performance against key metrics and identify improvement opportunities. * Manage the team pipeline, balancing workload, opportunities and SLAs. * Conduct regular team meetings to communicate updates, share best practices and address challenges. * Recruit, train and onboard new team members. * Handle escalated seller enquiries and resolve complex issues. * Collaborate with other team leaders and departments to ensure efficient workflows. * Contribute to team strategies and initiatives that improve the seller experience and support business growth. * Foster a positive, collaborative team environment built on open communication and mutual respect. WHAT YOU’LL NEED * Proven experience in a team leadership role within outbound sales, customer success or customer service. * Experience managing team performance in a target-driven environment. * Excellent communication, interpersonal and coaching skills. * Strong analytical and problem-solving abilities with experience identifying trends, analysing data and implementing solutions. * Ability to work independently and collaboratively. * Experience using CRM systems and other relevant software. * Flexibility to work 37.5 hours per week between 9am–7pm, Monday to Sunday, on a rotating shift basis. * Hybrid working with a minimum of three days per week in the office. INTERVIEW PROCESS * Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at Carwow * Step 2: 45 mins video-call with the Hiring Manager * Step 3: 45 mins in-person skills-based interview * Step 4: Values Interview   WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500 home office budget DE&I @ CARWOW Diversity and inclusion are an integral part of our culture. We know that diverse teams are strong teams, so we welcome people with alternative identities, backgrounds and experiences to apply. Recruitment decisions are based on experience, skills and potential, ensuring all applicants are treated fairly and equally.

Lab Technician with experience in histology Do you have hands-on laboratory experience and a passion for generating high-quality scientific data? Do you enjoy structured experimental workflows, precision, and attention to detail, and want to play a key role in supporting innovative applications and customer projects? Join Moleculent and contribute to the successful execution of our Applications and Fee-for-Service operations! Moleculent is on an exciting mission to map cell communication at the molecular level in tissue, aiming to unlock radical new insights into human biology. This is a chance to join a focused and dedicated team with extensive experience in building successful life science companies and products. This is a permanent position based in Solna, Stockholm. We will review the applications after the vacation period. Applicants must be eligible to work in Sweden without sponsorship. JOB DESCRIPTION As a Lab Technician, Applications and Fee-for-Service at Moleculent, you will play an important role in supporting customer projects and internal application development studies. Working primarily in the laboratory, you will be responsible for sample handling, assay execution, quality control, and laboratory operations to ensure reliable, reproducible, high-quality data. Over time, you will take on increasing responsibility for independently managing Fee-for-service project workflows and supporting the scale-up of our service operations. Key responsibilities: Prepare for experiments by organizing workspaces, confirming sample lists, and ensuring required consumables and equipment are available. Receive, handle, track, label, and store FFPE tissue samples according to established SOPs. Perform experimental workflows using prepared assay kits and standardized protocols. Execute tissue staining and multiplex in situ assay workflows under established procedures. Perform assay quality control checks and review imaging results for completeness and consistency. Accurately document experimental procedures, reagents, conditions, and results to ensure full traceability. Support troubleshooting activities and contribute to workflow optimization together with Applications and R&D teams. Maintain laboratory readiness through equipment upkeep, reagent inventory management, and general lab organization. Contribute to the expansion and standardization of Fee-for-Service operations . QUALIFICATIONS To fit the role, you hold a BSc in Molecular Biology, Biotechnology, Biomedical Sciences, or a related life sciences field. Equivalent relevant work experience will also be considered. Fluent written and spoken English is required. You have experience working in a molecular biology, histology, or related laboratory environment. Experience with FFPE sample handling, immunofluorescence (IF), immunohistochemistry (IHC), or similar workflows is highly valuable. You are comfortable working according to structured SOPs and understand the importance of quality documentation and reproducible laboratory processes. Technical skills: Hands-on experience with tissue preparation, staining, microscopy, and reagent preparation. Familiarity with laboratory imaging systems and basic image data handling. Experience with quality control procedures and experimental documentation. Knowledge of laboratory organization, equipment maintenance, and chemical safety practices. Ability to follow version-controlled protocols and standardized workflows. As a person, you are highly organized, detail-oriented, and committed to delivering high-quality results. You enjoy practical laboratory work and are motivated by contributing to scientific excellence. You are proactive, reliable, and capable of working independently once trained, while also collaborating effectively with colleagues across scientific and operational teams. An adaptable mindset and eagerness to learn new technologies and workflows are important for success in this role. MOLECULENT We believe that our understanding of the molecular basis of human biology, in health and disease will increase radically in the coming ten years. This will lead to a vast improvement in therapies, and diagnostics, and a new, fundamental understanding of our own biology. Moleculent is on a mission to develop technology-enabled products that leverage new insights into the molecular foundation of human biology. https://www.moleculent.com/ Please note that Moleculent manages the recruitment process for this position. External recruitment agencies are requested to refrain from contacting us directly in this regard.

The Talent Partner supports the Head of Talent in delivering a fast, efficient, and scalable recruitment service across the UK and Europe. This role is responsible for managing end-to-end hiring for engineering, commissioning, and project-based roles while building strong talent pipelines to support rapid organisational growth. The Talent Partner will ensure all recruitment activity aligns with established processes, workforce planning needs, and compliance standards. Key Responsibilities Recruitment Delivery Manage the full recruitment lifecycle for permanent, fixed-term, and contract positions across engineering, commissioning, and project delivery teams. Take detailed role briefs from hiring managers and support the creation of accurate job descriptions and role scopes. Source candidates using a mix of job boards, LinkedIn, talent pools, referrals, and proactive headhunting. Screen candidates for technical skills, project experience, cultural fit, and right-to work compliance. Coordinate interviews, assessments, and feedback with hiring managers. Support salary benchmarking and offer preparation to ensure competitive and consistent packages. Talent Pipeline & Workforce Support Build and maintain active talent pipelines for key roles such as commissioning engineers, MEP engineers, QA/QC personnel, PMs, and site-based technicians. Maintain visibility of upcoming project staffing needs and ensure candidate pipelines align with resourcing forecasts provided by the Head of Talent. Support mobilisation activities for deployed personnel, ensuring documentation, compliance, and onboarding steps are met. Process, Systems & Compliance Use the Applicant Tracking System (ATS) to manage candidates, hiring workflows, and reporting accurately. Ensure all recruitment processes follow internal policies, including compliance checks, right-to-work verification, contractor documentation, and GDPR standards. Contribute to continuous improvement of recruitment processes, tools, and candidate experience. Stakeholder & Supplier Management Build strong relationships with hiring managers across Operations, Engineering, and Project Delivery functions. Provide regular updates on vacancies, pipeline status, and risks to delivery. Liaise with recruitment agencies when required, ensuring competitive rates and high-quality candidate submissions. Employer Brand & Market Engagement Help promote the company’s employer brand by ensuring consistent messaging and high-quality candidate interactions. Support social media hiring campaigns, job advert optimisation, and participation in industry events or networking activity. Stay updated on market trends, salary insights, and competitor hiring activity within the technical and data centre sectors. Skills, Experience & Qualifications Essential Experience recruiting in engineering, technical, construction, or data centre environments. Strong track record managing multiple vacancies in a fast-paced or scaling organisation. Ability to source and engage passive talent through proactive methods. Understanding of international hiring or experience recruiting across multiple European countries. Knowledge of right-to-work compliance, contractor documentation, and mobilisation requirements. Strong organisational skills with the ability to manage competing priorities. Excellent communication, stakeholder management, and interpersonal skills.  Desirable Experience supporting data centre commissioning or critical infrastructure recruitment. Experience with ATS systems in a growing organisation. Familiarity with European labour markets and basic employment regulations. Personal Attributes Highly organised with strong attention to detail. Proactive, solution-oriented, and comfortable working with ambiguity. Collaborative team player with a commitment to delivering a positive candidate and manager experience. Confident communicator who can influence stakeholders at all levels. Able to balance speed of delivery with quality and compliance.      

Shape the Industry and Your Career At Cytora, now an Applied Systems company, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. Position Overview As a Product Support Engineer, you will be the first point of contact for enterprise customers, addressing their technical questions and resolving issues that arise in production environments. You will play a key role in ensuring our customers achieve success with the Cytora Platform by providing timely support, clear guidance, and expert troubleshooting. Your ability to understand the technical architecture and workflows of our platform will be critical in identifying root causes and delivering effective solutions. What you'll do * Serve as the primary contact for technical support requests from enterprise customers. * Provide expert assistance in resolving production issues, including diagnosing and troubleshooting platform-related problems. * Triage and escalate complex issues to engineering teams with clear documentation of diagnostics and context. * Respond to customer questions about platform functionality, integrations, and configuration. * Maintain detailed records of all customer interactions and resolutions in the support system. * Collaborate with internal teams to ensure customer feedback informs product enhancements. * Contribute to the creation and maintenance of a robust knowledge base to empower customers with self-service resources. * Conduct post-mortems to identify root causes and recommend preventive measures. * Act as a trusted advisor, guiding customers on best practices for using the Cytora Platform effectively. * Write self-serve troubleshooting documentation for customers and internal Centre of Excellence. What you bring: Must Have: * Experience in a client-facing elevated technical support or analyst role. * Practical experience in working with REST API. * Ability to work with JSON schemas. * Experience in troubleshooting production environments and testing new features. * Proven ability to diagnose and resolve technical issues. * Experience working with Postman/Datadog. * Familiarity with Git. * Excellent communication and interpersonal skills to manage customer communication. Desirable: * Experience building BAU and production support function. * Engineering or QA background. * Experience working with SaaS B2B enterprise customers. * Knowledge of the insurance or InsurTech industry. * Familiarity with underwriting workflows and schemas. * Exposure to AI or Generative AI technologies. * Experience in configuring and testing SaaS or AI-based products.   Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the West Coast or Mid of the USA Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $90,000 to $110,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Bannerflow is a fast-growing global SaaS company building a Creative Intelligence Platform that enables enterprise brands to predict, create, and optimize advertising across channels. We're on a company-wide AI transformation journey, where AI and agentic workflows are becoming a core part of how we build and innovate, with high expectations on adoption across all teams. We're now strengthening our Customer Experience team for the next phase of the business and are looking for a Customer Experience Specialist who gets energy from solving complex problems and making customers successful, not just closing tickets. You debug problems. You own tickets. You make customers feel heard. With a 99% customer satisfaction score, our Customer Experience team is the frontline of what we promise customers and we're raising the bar. As AI reshapes how we build and how our customers work, this role is evolving too. We want someone who's excited by that, not intimidated. What you'll actually do You'll be the person customers turn to when something's broken, unclear, or not working the way they expected. That means: * Handling support across chat, email, and video, owning tickets from first contact to resolution, no handoff limbo * Troubleshooting and reproducing technical issues: reading console errors, using browser dev tools, and writing clear bug reports with steps, logs, and customer impact * Triaging what's a you-problem vs. an engineering-problem, and knowing how to package the latter clearly * Building and maintaining knowledge base content that actually helps people self-serve, and exploring how AI can make that content smarter and more scalable * Bringing customer patterns and feedback back to product, CS, and leadership. You're the voice at the table Who you are You've done this before in a B2B SaaS environment and you know what good looks like. You don't forward problems, you solve them. When a customer is frustrated, you lead with empathy and follow through with honesty. You're a strong fit if you: * Have hands-on experience supporting a technical SaaS product with enterprise customers * Are comfortable in a browser console. HTML, CSS, and basic JavaScript don't scare you * Communicate fluently in English, in writing and on calls * Follow up proactively and don't let tickets go cold * Are curious about AI tools and how they can improve support quality and efficiency * Thrive in a fast-moving environment where priorities shift and ownership is real * Bonus points for experience in Martech, or familiarity with the Meta/Google ad ecosystem. * You must be eligible to work full-time in Sweden without restriction. Why Bannerflow We live by three values: passion, collaboration, and challenge. You'll work with people who care deeply, push each other to grow, and know how to have fun doing it. Trust and ownership are real here, you'll have the space to do your best work without someone looking over your shoulder. We offer a competitive package including pension (ITP1), health allowance, parental leave top-up, health care insurance, and a hybrid setup. And with padel tournaments, hackathons, Friday beers and more, there's plenty of life outside the work too. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds, experiences, and abilities. Are you + Bannerflow = true? If you're the kind of person who digs into a problem rather than bouncing it, and you want to grow in a company that takes both technology and its customers seriously, we'd love to hear from you. A quick summer note 🌞 Please apply as usual, we'd still love to hear from you! Many of us are taking time off right now, so applications will only be reviewed sporadically until we're back to our usual pace in August. Thanks for your patience.