Sökresultat för "Ticketing"

We are looking for a friendly, tech-savvy Systems Support and IT Administrator professional to help our team across the country. You’ll provide guidance and support to users of all IT skill levels, ensuring smooth operation of internal systems and tools. This is a hands-on, varied role suited to someone who enjoys problem-solving, improving processes, and helping people at all levels feel confident with technology. Key Responsibilities: * Support users across the country with everyday IT tasks, answering questions and providing guidance as needed. * Set up and manage email accounts, user profiles, and permissions. * Administer internal systems, such as CRM platforms and other office software. * Provide phone and remote support, adapting explanations to suit different skill levels. * Maintain and update spreadsheets, databases, and internal documentation. * Help improve IT processes and recommend system enhancements. Essential Skills and Experience: * Comfortable using standard office systems (e.g., Google Workspace, spreadsheets, email, and document management). * Experience with user account management and CRM or internal admin systems. * Excellent communication and problem-solving skills, able to explain technical concepts simply and clearly. * Friendly, patient, and adaptable, capable of supporting users with a wide range of IT experience. * Able to work independently and as part of a small team. * Familiarity with helpdesk or ticketing systems. * Interest in improving IT processes and user experience. What on offer: * Competitive salary * 24 days annual leave (plus bank holidays) * Employee Assistance Programme * Life Insurance * Cycle to work scheme If you feel you have the right skills and attributes and you want to work at the heart of Britain’s fastest-growing political force and help to transform the country, this is your moment to join us.

📍 Malmö/Lund | 🕒 Heltid | 🏢 On-site | 🌍 Svenska & Engelska Are you passionate about IT support and enjoy solving technical challenges while delivering great service? 🚀 We are now looking for a Service Desk Technician to join an international Internal Service Desk team supporting users across multiple countries. This is a hands-on role where you’ll be the first point of contact for IT-related issues, working on-site in Malmö while collaborating closely with colleagues globally. 🌍✨ About the role 💼 As a Service Desk Technician, you will support end users with daily IT incidents and requests. You’ll troubleshoot hardware/software issues, manage accounts, document cases in ticketing systems, and contribute to ongoing improvement initiatives and innovative projects. You will be part of a team distributed across 8 different countries, making collaboration and communication a key part of your daily work. Key responsibilities 📌 Respond to user inquiries and provide technical support Troubleshoot hardware and software issues (OS, applications, network) Manage user accounts (password resets, access permissions, etc.) Document and track incidents in the ticketing system Escalate complex cases and collaborate with other IT teams Support setup and configuration of new hardware and software Provide guidance and training to users on IT systems and tools Contribute to improvement initiatives and innovative projects We are looking for someone who has ✅ Strong knowledge of Windows and Mac operating systems Experience with common software applications Basic understanding of network concepts and troubleshooting Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and collaboratively A structured and proactive mindset with strong initiative 💡 A service-oriented approach and consulting mindset Education 🎓 Degree in Computer Science or proven experience in a similar IT support / Service Desk role. Language requirements 🗣 Fluent in Swedish and English Assignment details 📅 Location: Malmö/Lund Workload: Full-time (100%) On-site: Yes Period: 01 March 2026 – 28 February 2027 Last application date: 11 February 2026 ✨ Interested? Apply today – we review candidates continuously. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

We are Hedin IT ...and we shape the digital future for Hedin Mobility Group – one of Europe’s leading mobility enablers with 11,000 employees across 14 countries. We are now looking for an IT Support Technician to join our 1st Line support team. Let us tell you more about the role! As an IT Support Technician on our team, no two days are the same. You'll support users with a wide range of technical issues, providing professional support via phone and our ticketing system. Working closely with your colleagues, you'll solve problems, share knowledge, and broaden your experience across a wide range of technologies and systems. You'll be part of a team of 12 technicians where collaboration and continuous learning are key. Your responsibility will entail: Manage and resolve cases received via phone and case management systems. Handle user accounts and permissions. Troubleshoot a variety of IT-related issues. What we look for in our new colleague: We’re looking for someone who is patient, methodical, and enjoys solving problems. You should have a passion for helping people, being a good listener, and have the ability to guide others while resolving issues. Team collaboration and knowledge sharing should be something you enjoy. To succeed in this role, you likely have: A strong service mindset and a genuine willingness to assist others. An interest in IT and technology. Experience with Windows operating systems and common software applications. Fluency in Swedish and English, both written and spoken. If you also have experience in managing users and account changes within Active Directory that is a plus! So, are you ready to join our team? We will begin reviewing applications after the application deadline, so make sure to submit yours on time! The process will continue in Swedish. If you have any questions, contact Emma Agby, at emma.agby@hedinit.com. We look forward hearing from you! About us: Since 2017, we have been driving the digital transformation for Hedin Mobility Group, empowering 11,000 employees across 14 countries to shape the future of mobility in Europe. Our mission is to offer the best possible digital experience for both our customers and colleagues within the group. This means you'll have the opportunity to work with cutting-edge technologies, dedicated colleagues, and great challenges to keep pushing your professional and personal development. What do we offer? The dynamic and fast paced environment of a scale-up with the stability and resources that comes with being part of a large, established group. The best of both worlds if you ask us. Our modern office located here in Mölndal offers both café and restaurant as well as gym and padel facility (fun fact: we ended up in the top ten best-looking offices in Sweden 2023, if you will allow us to brag a little). And, of course, we offer: Collective Agreement and ITP pensions. Wellness allowance 25 days of paid vacation Several car-related benefits

Om företaget Hos Avaron får du tryggheten i en fast anställning kombinerat med variationen av att arbeta ute hos olika kunder. Vi tillsätter specialister inom allt från teknik, IT och industri till projektledning och affärsstöd – och oavsett uppdrag har du en konsultchef som finns där för dig och din utveckling. Om rollen Du kommer in i ett team som ansvarar för biljettsystem, e-handelssystem och säljflöden i en verksamhet med höga besöksvolymer och många interna användare. Rollen är central i övergången från implementation till långsiktig förvaltning, där biljettsystemet behöver fungera stabilt i vardagen samtidigt som processer, administration och support håller hög kvalitet. Som systemspecialist arbetar du nära både verksamheten, IT och systemleverantören. Du blir en viktig länk mellan drift, kundnära funktioner och tekniska kontaktytor, med fokus på att skapa en smidig användarupplevelse för både gäster och medarbetare. Det här är en roll för dig som gillar att kombinera operativt stöd med struktur, förbättringsarbete och ansvar i ett affärskritiskt systemlandskap. ArbetsuppgifterDu arbetar med förvaltning och support av biljettsystemet iTicket. Du stöttar interna funktioner som drift, gästservice och kundservice i frågor kopplade till systemet. Du hjälper kollegor inom e-handel och ticketing med produktadministration och produktuppsättningar. Du samarbetar med redovisning för att bidra till korrekt ekonomisk uppföljning. Du ansvarar för ärendehantering mot systemleverantören Visit Group och följer upp inkomna supportärenden. Du dokumenterar produktuppsättningar, processer, lösningar och användarmanualer. Du är med och förbättrar arbetssätt och flöden i en miljö där många användare är beroende av att systemen fungerar väl. KravDu har minst 4 års erfarenhet av liknande uppdrag. Du har kunskap om systemadministration, gärna inom biljettsystem, e-handelssystem, PIM, kassasystem eller andra system med stora volymer av transaktioner mot en konsumentmålgrupp. Du har erfarenhet av att kommunicera med leverantör och systemutvecklarteam. Du har erfarenhet av kravställning på system. Du har erfarenhet av att hantera supportärenden. Du kan dokumentera lösningar, processer och användarmanualer på ett tydligt sätt. Du arbetar självständigt och kommunicerar väl med olika typer av målgrupper. Du kommunicerar obehindrat på svenska i tal och skrift. MeriterandeTidigare erfarenhet av Visit Groups iTicket och Citibreak. Vi erbjuderFast anställning hos Avaron AB Tjänstepension Friskvårdsbidrag på 5 000 kr per år Ansökan Vi tillsätter löpande – sök gärna så snart du kan.

The opportunity As a Business Intelligence Analyst within our BST GI Analytics & Data Platform organization, you will play a pivotal role in bridging the gap between complex data and strategic action for our Grid Integration business. You will be responsible for designing and delivering customer-driven BI applications that empower our Business unit-wide teams to make informed decisions. By ensuring that our front-end solutions are scalable, user-friendly, and governed by global standards, you will contribute directly to our digital transformation journey and the ambitious goal of improving business efficiency through data transparency. How you’ll make an impact Develop and maintain a roadmap for new, customer-driven BI applications, ensuring that design and report interfaces meet the specific needs of our GI projects Ensure that all BI implementations follow the established structure and guidelines. You will drive Master Data alignment and ensure data validity through rigorous quality assurance and interface management with our data warehouse storage Actively identify and capture new Business Intelligence demands across the organization, translating business requirements into reusable data flow architectures Run BI training sessions to empower the organization, managing the application lifecycle through dedicated support, service request resolution, and the proactive use of our ticketing systems Ensure all initiatives follow PPS (Project Power System) process guidelines, contributing to a transparent and auditable environment that supports both internal goals and regulatory requirements Your background Solid Experience in BI design and report development, including a deep understanding of data collection methods and interface management with data warehouse environments Proven ability to create and maintain reusable data flow architectures and ensure alignment with Master Data management principles Experience in maintaining existing BI solutions, managing application roadmaps, and utilizing ticket systems to solve service requests and issues Exceptional skills in identifying business demands and communicating technical structures to non-technical stakeholders, including conducting training sessions for diverse user groups A firm commitment to following process guidelines (such as PPS) and ensuring that local implementations adhere to global organizational structures and BI guidelines Focus on data quality assurance and the ability to ensure data validity across complex, large-scale IT initiatives What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager Jimmy Cavanagh will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17; Unionen: Michael Fosselius, +46 107-38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Fredrik Söder, fredrik.soder@hitachienergy.com

The Opportunity As a Data Engineer within our BST GI Analytics & Data Platform organization, you will be the core builder of the data pipelines that power Hitachi Energy’s Grid Integration (GI) business. ​In this role, you will turn architectural blueprints into reality. You will develop, optimize, and maintain the robust backend data flows and interfaces that move raw data into our data warehouse environments, making it ready for advanced analytics and BI applications. Working within a structured, collaborative team, you will ensure our data infrastructure is highly reliable, scalable, and fully compliant with internal process guidelines and global data regulations. ​How You’ll Make an Impact Build & Optimize Data Pipelines: Develop and maintain reliable, scalable ETL/ELT pipelines and data flows that integrate disparate data sources into a unified data warehouse environment. ​Implement Architectural Blueprints: Collaborate closely with our Data Platform and Analytics Architects to build backend data structures, data marts, and schemas that meet high-performance standards. ​Ensure Data Quality & Integrity: Write clean, optimized code and data validation routines to enforce Master Data alignment, data validity, and seamless interface management. ​Maintain Service Excellence: Proactively monitor pipeline health, troubleshoot data processing issues, and resolve service requests utilizing our internal ITIL-based ticketing systems. ​Follow Process & Regulatory Standards: Ensure all code deployments, data processing routines, and environments strictly follow internal PPS (Project Power System) guidelines and global data privacy and security standards. ​Your Background Data Engineering Experience: Proven track record as a Data Engineer or Backend Data Developer within an enterprise-scale data warehouse or cloud data platform environment. ​Pipeline & Coding Mastery: Proficiency in data integration tools, SQL, and programming languages relevant to modern data orchestration (such as Python / Scala for Spark ). ​Data Modeling & Architecture Familiarity: Solid understanding of data warehouse methodologies, dimensional modeling, and managing complex data interfaces. ​Process & Support Discipline: Experience working within structured project environments using PPS guidelines (or equivalent gate models) and ITIL/ITSM processes for operational support. ​Collaborative Problem Solver: Excellent technical execution skills paired with a collaborative mindset, allowing you to work smoothly across a dual-discipline team of architects, developers, and BI analysts. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! We are recruiting for multiple (3) positions. Recruiting Manager Jimmy Cavanagh will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17; Unionen: Michael Fosselius, +46 107-38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Fredrik Söder, fredrik.soder@hitachienergy.com

Spektrum have a wide range of exciting opportunities in several global locations.  We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. ---------------------------------------------------------------------------------------------------------------------------------- Who we are supporting  The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: * Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. * Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. * Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. * Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. * Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. ---------------------------------------------------------------------------------------------------------------------------------- Role ID – C004999   Role Background * Principal Assistant (Staff) - Software Vendor and Supplier Manager.   Role Duties and Responsibilities * Manage and oversee the ITSM ticketing queue coming into the ECAM. * Participate in projects needing software solutions, such as NASO. * Create Purchase Requisitions (PRs) inside the financial system for software requests * Monitor and distribute software licence delivery to customers (all NATO Divisions) * Interact with our direct colleagues in Acquisitions (ACQ) team, about the ordering system, to include software pricing, and other anomalies, to benefit the ECAM processes. * All the time, being mindful of the ECAM SLAs to deliver software licences on time.   Essential Skills, Experience and Certifications * At least 3 years of professional work experience. * Keen attention to details, with an understanding of tasks prioritisation. * Already worked on NATO related accounts and is aware of the NATO processes * Have experience with ITSM type tools and systems.   Working Location * Braine-l'Alleud, Belgium.   Working Policy * On-site   Travel * Some travel to other NATO sites may be required   Security Clearance * Valid National or NATO Secret personal security clearance We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

Why Verifone  For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.  Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.  Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.  What's Exciting About The Role  This role offers the opportunity to work within a fast-paced, global payroll environment supporting multiple countries and payroll processes. The successful candidate will gain exposure to end-to-end payroll operations, collaborate with cross-functional teams, and contribute to process improvements and automation initiatives. This is an excellent opportunity for someone looking to further develop their payroll expertise within a dynamic and growing organisation. In addition, the role offers valuable cross-training opportunities across other international payrolls, allowing the successful candidate to broaden their global payroll knowledge and develop expertise across multiple countries. You will also be joining a collaborative and supportive team with a positive culture that encourages learning, teamwork, and professional growth.  Key Responsibilities:  * Process payroll accurately and on time, including calculating wages, deductions, and withholdings using ADP.  * Ensure the accurate and timely submission of payroll taxes, statutory filings, and local compliance requirements.  * Process off-cycle payroll payments, including bonuses, commissions, and terminations.  * Serve as the primary point of contact for employee payroll inquiries and issue resolution through the ServiceNow ticketing system.  * Maintain accurate payroll records, documentation, and audit trails.  * Support year-end payroll activities, including statutory filings and employee annual tax documents.  * Stay current on changes in payroll regulations and ensure ongoing compliance.  * Partner with HR Operations, Benefits, Finance, and HRIS teams to support payroll and employee lifecycle processes.  * Assist with time and attendance validation and payroll inputs.  * Complete payroll audits and support internal and external audit requests  * Create, update, and maintain onboarding documentation, SOPs, job aids, and payroll presentations.  * Support general ledger reconciliations and payroll-to-accounting processes.  * Identify opportunities to streamline, automate, and improve payroll processes.  * Contribute to continuous improvement initiatives in a fast-paced, global environment.  Skills and Experience We Desire  * Minimum of 3 years of payroll experience required.  * Strong knowledge of payroll regulations, tax compliance, and statutory requirements.  * Experience supporting multi-country or global payrolls preferred.  * Proficiency in ADP Streamline preferred.  * Experience using Workday HRIS preferred.  * Strong proficiency in Microsoft Excel and other Microsoft applications.  * Experience working in an audit-driven or SOX-controlled environment preferred.  * Strong analytical and problem-solving skills with the ability to resolve payroll issues efficiently.  * Excellent attention to detail and commitment to accuracy.  * Strong communication and interpersonal skills, with the ability to partner effectively with employees and stakeholders at all levels.  * Ability to handle confidential and sensitive information with discretion and professionalism.  * Comfortable working in a fast-paced, high-growth, global organization.  * Fluent in English as this role will cover payroll responsibilities for the Nordics (Sweden, Denmark, Norway, Finland and Iceland).  Our Commitment  Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Workplace & Facilities Coordinator Do you want to work as a Workplace & Facilities Coordinator in a global company with strong local presence and a collaborative culture? About CBRE CBRE is the world's leading company in commercial real estate and property-related services, with more than 140,000 employees globally supporting clients in over 100 countries. In Global Workplace Solutions (GWS), we deliver integrated facility management solutions to some of the world's leading companies. CBRE is a values-driven company guided by our core values RISE: Respect, Integrity, Service and Excellence - values that shape our culture and the way we work together. We are looking for a Workplace & Facilities Coordinator to join our team supporting a leading global technology client at their Stockholm office. The Role In this role, you will contribute to day-to-day operations and service delivery at the Stockholm site. Responsibilities include: Providing front-of-house and workplace support, ensuring a welcoming and well-maintained office environment Coordinating and overseeing facility services including maintenance, cleaning, catering, and office supplies Managing vendor relationships and ensuring service level agreements are met Supporting workplace events, office moves, and space planning activities Handling incoming service requests and ensuring timely resolution via the ticketing system (CMMS) Conducting regular site inspections and walkthroughs to uphold health & safety standards Supporting the Senior Facilities Manager with reporting, budgeting, and project coordination Acting as a key point of contact for building occupants and stakeholders on site Who You Are We believe you have: Experience in facilities management, hospitality, office services, or a related field Strong organisational and multitasking skills Excellent communication skills in both Swedish and English (required for managing local vendors and international stakeholders) Proficiency with common workplace tools (MS Office, ticketing/CMMS systems) A customer-service oriented mindset with the ability to build positive relationships with stakeholders You are service-minded, reliable, proactive and comfortable working in a dynamic setting. What We Offer A stable employer with international reach and strong Nordic presence A varied role with opportunities for development Competitive benefits according to local market standards A dynamic and collaborative work environment supporting a world-leading tech client Additional Information Scope: Full-time (trial period may apply) Location: Stockholm, Sweden Start date: ASAP Apply today - selection is ongoing and the position may be filled before the final application date. All candidates must apply through the system in accordance with GDPR requirements.

About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.  Our products empower operators across Europe and beyond — from booking and distribution to payments, operations, and guest experience.  About the Role As a Solution Specialist – Onboarding & Customer Support, you are a key point of contact for hotel and lodging customers using BookVisit. You ensure new clients are onboarded smoothly and supported effectively, helping them realize value quickly and continuously. The role sits at the intersection of onboarding, support, and cross-functional collaboration, with direct impact on customer satisfaction and long-term success. What You Will Do * Lead the end-to-end onboarding process for new customers, ensuring a smooth and structured implementation of BookVisit * Configure the platform to align with each client’s operational needs and workflows * Deliver onboarding sessions and training that enable confident and effective platform usage * Own customer support interactions across phone, email, and digital meetings, providing timely and high-quality assistance * Troubleshoot technical and operational issues related to BookVisit, PMS integrations, and connected third-party tools, escalating complex cases when needed * Document and track support cases accurately in CRM and ticketing systems to ensure traceability and resolution * Collaborate with Sales, Customer Success, and Product teams to enable seamless handovers and continuous service improvement Who You Are * 1–3 years of experience in a customer support, onboarding, or similar client-facing role, preferably within SaaS or the hospitality industry * Solid understanding of hotel and lodging operations, including booking, front desk, and guest service workflows * Comfortable working in SaaS environments, with the ability to troubleshoot cloud-based software and technical issues * Strong verbal and written communication skills in English, with a minimum B1 proficiency level, as well as proficiency in at least one Scandinavian language * Service-minded and solution-oriented, with strong attention to detail and a proactive approach * Experience with property management systems (PMS), booking engines, channel managers, or similar hospitality technology is an advantage Why VISIT? At VISIT, we value a unique blend of professionalism, curiosity, and passion. We look for people who combine confidence with humility, enjoy solving complex challenges, and are motivated by building sustainable, future-proof solutions for the travel industry. What you can expect: – A culture that supports learning, collaboration, and continuous improvement – An international environment with colleagues across more than 10 countries – Work that directly contributes to better experiences for operators, partners, and guests – A company that strives to be reliable, helpful, and constantly improving — with grit and a smile on our faces Location & Ways of Working – Hybrid – Primary office location Gothenburg – Collaboration with international colleagues is part of the role Interested?  We’d love to hear from you! Apply now and join us in building the future of destination tech together.  About VISIT  VISIT is a destination tech platform that brings together everything hospitality and experience operators need to be efficient, profitable, and to create guest experiences no one else can.    Founded in 1999 and headquartered in Gothenburg, Sweden, VIST Group has grown into a team of 350+ employees across more than 10 countries. We describe ourselves as reliable, helpful, and constantly improving — with grit and a smile on our faces.

Looking for a job at one of the fastest growing companies in Stockholm? We’re looking for IT Support professionals to help keeping our customers team productive by delivering fast, reliable technical support across laptops, peripherals, accounts, and core workplace tools. What You’ll Do • Provide first-line support for day-to-day issues (hardware, software, access, connectivity) • Triage, troubleshoot, and resolve tickets; escalate when needed and follow through to closure • Onboard/offboard team members (device setup, accounts, permissions, security basics) • Maintain IT inventory and lifecycle management (procurement, replacements, repairs, asset tracking) • Support common workplace systems (e.g., identity/access, collaboration tools, endpoint management) • Document fixes and improve internal IT guides to reduce repeat issues Who You Are • Experience in IT support / helpdesk in a modern SaaS-first environment • Strong troubleshooting skills across macOS/Windows, basic networking, and common productivity tools • Hands-on expertise across identity (Okta / Entra / Google Workspace) • Endpoint management (Jamf / Intune / Kandji) • Networking basics, and the SaaS admin stack • Comfortable handling identity and access management tasks with care and attention to detail • Clear, patient communicator who can support a wide range of technical confidence levels • Organized and dependable, with a bias toward resolving issues efficiently and securely Strong English is a must have, Swedish is good to have. Nice to have • Experience with MDM/endpoint management, SSO, and security best practices • Familiarity with ticketing systems and building lightweight IT documentation • Exposure to supporting a distributed or fast-growing team The position is based in Stockholm Start: ASAP

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role  We're excited to be expanding our global team and are looking for an Associate IT Engineer, in our Stockholm office. This is a broad and impactful role where you'll be instrumental in ensuring our colleagues have seamless technological support, keeping our fast-paced operations running smoothly. You'll be the go-to person for all IT-related matters, offering both proactive maintenance and swift problem-solving, with great support from the global support team. Your key responsibilities will include: Maintain all office IT equipment (computers Win11/MAC, printers, scanners, and mobile devices both Android and iOS) Keep meeting room equipment functional at all times (PC, TV, camera, microphone & other equipment) Provide first and second level support and training to end users, including CxO level that are located in the Stockholm office Monitor requests on our ticketing system (Jira) and resolving in a timely manner Set up laptops and mobile devices Install and configure software and computer systems Manage IT asset equipment Troubleshoot and resolve issues with software or hardware Establish accounts for new users and assisting with password or login problems Maintain procedures and reports that provide technical support to the entire organization. Requirements  In this role you are a problem solver and you know that a customer-oriented and patient approach is the way to go. Relevant education within Information Technology Working experience of IT operating systems (Windows, MacOS) in a support role Knowledge of Windows Server, Active Directory, DNS, DHCP Familiarity with G Suite administration MS Office knowledge Basic networking skills Very good command of the Swedish and English language. Strong problem solving skills Customer oriented Meritorious but not necessary is basic scripting knowledge in Windows PowerShell/batch and experience from working in the Atlassian suite. Benefits The culture at Etraveli Group embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. With us you can enjoy: A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location Modern office in the heart of the city – A bright and central location with great access to public transport, lunch spots, and parks just around the corner. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Är du redo för nästa steg i din IT‑karriär och vill vara med och stötta en verksamhet som driver digitalisering och automatisering på en modern redovisningsbyrå? Vill du jobba nära användarna och samtidigt vara en del av en internationell organisation där resor inom Sverige ingår? Då kan tjänsten som IT Support Technician - Workplace & Systems hos oss på Talenom vara helt rätt för dig! Vad vi erbjuder dig En varm företagskultur som präglas av värderingarna Mod, Omtanke och Vilja. Möjlighet att påverka utvecklingen av vår svenska IT‑leverans och att arbeta med AI och digitalisering i våra interna IT‑processer. Stort fokus på dina egna karriär- och utvecklingsmål. En modern och digital arbetsplats, certifierad som "Great Place to Work". Om rollen Din närmsta chef Kerem Özürküt säger såhär: "Som en del av vårt svenska IT‑team arbetar du nära verksamheten och får en central roll i att säkerställa en stabil och effektiv IT‑miljö för våra medarbetare. Som IT Support Technician - Workplace & Systems utgår du från vårt huvudkontor i Stockholm City och arbetar nära verksamheten för att skapa en smidig och välfungerande digital arbetsplats för våra medarbetare. Tillsammans med ditt team - bestående av två IT Support Technicians, en IT Specialist och en Systemadministratör - ansvarar ni för den svenska IT-leveransen. Hos oss kombinerar du dagligt operativt supportarbete med möjligheten att bidra till förbättringar i våra arbetssätt, vår tekniska miljö och implementeringen av AI i våra interna IT-processer. Du blir en viktig länk mellan användarna och IT, och du samarbetar både med kollegor på plats och med vår globala IT‑organisation kring standarder, rutiner och tekniska initiativ. Här får du en vardag präglad av problemlösning och service - och samtidigt en miljö där lärande och utveckling är en naturlig del av jobbet." Vårt kontor ligger i Stockholm, där du möts av moderna lokaler och en vardag som kombinerar struktur, service och teknisk problemlösning - resor till våra cirka 25 kontor runt om i landet ingår som en naturlig del av vardagen, ibland även en uppskattad avstickare till våra kollegor i Finland. I rollen blir du ett viktigt ansikte utåt för IT - du arbetar både operativt i 1st line och deltar i förbättringsinitiativ samt leder mindre projekt inom avdelningen. Du ger remote support till våra kontor runt om i Sverige och säkerställer att medarbetarna har en stabil, säker och välfungerande IT-miljö. Exempel på arbetsuppgifter Hantering av 1st line‑ärenden via ticketingsystem, fjärrsupport och onsite Felsökning av klienter, nätverk, skrivare och applikationer Användarstöd och behörighetsadministration Administration i Microsoft 365, Entra ID och Active Directory Klienthantering via Intune och Autopilot Onboarding och offboarding av användare Dokumentation av rutiner och lösningar Bidrag till standardisering och förbättrade arbetssätt Stöd i mindre utrullningar och planerade förändringar Din profil Vi söker dig som trivs i en operativ och händelsestyrd roll där service och tekniskt ansvar möts. Du är serviceinriktad, lösningsorienterad och kommunikativ, med förmåga att skapa struktur även när mycket händer samtidigt. Du tar ansvar och driver ärenden till avslut, samtidigt som du är nyfiken på att utvecklas tekniskt över tid och säkerställa att kollegorna har en fungerande IT‑miljö i vardagen. Du delar våra värderingar och har en naturlig vilja att utvecklas - både tekniskt och i rollen. Vi söker dig som har: 2–3 års erfarenhet av IT‑support i professionell miljö Erfarenhet av Microsoft 365 och Entra ID Grundläggande erfarenhet av Intune och modern klienthantering Vana av att arbeta i ticketingsystem Grundläggande förståelse för nätverk och felsökning (LAN/WiFi, IP/DNS/DHCP) Flytande svenska och god engelska, i både tal och skrift. Kanske har du också: Erfarenhet av Citrix Grundläggande kunskap i PowerShell Erfarenhet av ITIL‑processer eller liknande ramverk Erfarenhet av projektledning Rekryteringsprocessen Tycker du att tjänsten låter spännande? Då är du varmt välkommen med din ansökan. Start: Enligt överenskommelse. Omfattning: Heltid, tillsvidare med 6 månaders provanställning. Placering: Stockholm City, resor förekommer till våra andra kontor. Ansökan: Vi tar inte emot några ansökningar via mejl, utan du söker enkelt tjänsten på vår karriärsida (En unik karriär - Talenom Sverige). Vi tillämpar löpande urval och tjänsten kan därför bli tillsatt innan sista ansökningsdagen. Varmt välkommen med din ansökan!Om Talenom Talenom är ett modernt redovisnings- och rådgivningsföretag som lägger stort fokus på effektiva, digitala arbetssätt som gynnar såväl medarbetare som kund. Vi grundades i Finland 1972 och har vuxit från att vara ett litet familjeföretag till att idag vara en internationell koncern börsnoterade på Helsingforsbörsen. Vi är stolta över att vi förenklar vardagen för entreprenörer i Sverige, Finland, Italien och Spanien med digitala och innovativa tjänster inom redovisning, lönehantering och kvalificerad rådgivning. I Sverige startade vi 2019 och vi är idag cirka 250 medarbetare fördelade på över 25 kontor. Vi är certifierade av Great Place to Work och arbetar varje dag för att vara en av de bästa arbetsplatserna - inte bara i Sverige, utan i världen.

About CheckProof At CheckProof, we are transforming the way inspections are carried out in the construction materials and heavy industry sectors with our innovative digital platform. Our solutions streamline maintenance, quality control, and reporting, helping businesses operate more efficiently, safely, and with greater transparency. As a pioneering SaaS company established a decade ago, we are now in an exciting scale-up phase. Headquartered in Stockholm, Sweden, CheckProof serves customers in over 45 countries and continues to expand globally with a strong focus on innovation and customer success. As part of the Customer Success organization, you will play an important role in ensuring our customers receive fast, professional support and have the knowledge they need to succeed with CheckProof. The Role As Customer Support, you will be responsible for helping customers solve problems, answer questions, and get the most out of the CheckProof platform. A central part of the role is managing incoming support requests from customers. You will troubleshoot issues, guide users through solutions, and ensure timely responses and clear communication. In addition, you will actively contribute to developing and improving our support processes, with the goal of continuously raising the quality of our support and delivering the best possible experience for our customers. At the same time, the role includes developing and maintaining CheckProof Academy, our learning platform and knowledge base. By creating tutorials, guides, and documentation, you will help customers learn how to use the product more effectively while reducing repetitive support questions. You will work closely with Customer Success, Product, QA, Engineering, and Sales to ensure customer feedback is captured and used to improve both the product and the customer experience. Your key responsibilities include: Customer Support Managing incoming customer requests across chat, email, and phone Responding to customer questions about product usage Troubleshooting issues and guiding customers through solutions Managing support tickets from request to resolution Ensuring customers receive timely updates and follow-ups Escalating bugs and technical issues to QA and Engineering Collaborating with Customer Success Managers on customer cases Contributing to the continuous improvement and development of our customer support to deliver the best possible support experience for our customers Your goal is to ensure that customer issues are handled efficiently, professionally, and with clear communication. CheckProof Academy & Customer Enablement You will also be responsible for developing and maintaining CheckProof Academy and other learning resources that help customers succeed with the platform. Responsibilities include: Maintaining and improving the CheckProof Academy and knowledge base Creating tutorials, guides, and help documentation Updating learning materials when new product features are released Ensuring documentation reflects real customer needs and questions Supporting Customer Success with product knowledge materials Support Development & Product Feedback This role also contributes to improving how we support customers as the company grows. Responsibilities include: Identifying recurring customer questions and improvement opportunities Helping develop better support processes and workflows Providing structured feedback to Product and Engineering Highlighting usability issues or documentation gaps What We’re Looking For Experience in SaaS customer support or customer success is a plus Experience working with support tools and ticketing systems Strong product understanding and technical curiosity Experience creating knowledge base articles or help documentation Strong written and verbal communication skills in both Swedish and English, as we work with customers around the world Nice to have: Experience working in a growing SaaS company Experience with customer education platforms or learning systems Experience collaborating with product and engineering teams What We Offer Innovative Culture Join a team that’s not just about work, but about making a difference. Creativity and innovation are part of our DNA. Growth Opportunities We’re scaling fast, and you will have the opportunity to shape how CheckProof supports customers globally. Flexible Work Environment Hybrid setup in Stockholm with a strong focus on work-life balance. If you are passionate about customer experience, enjoy solving problems, and want to help build world-class customer support in a fast-growing SaaS company, we’d love to hear from you. We are handling applications on an ongoing basis, so the position may be filled before the final application date. The recruitment process Submit your resume for review Phone interview with our recruiter Digital interview with recruiting manager Complete personality and logic tests Interview at our office in Täby Final step: references and full assessment CheckProof is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Justera Group Justera Group AB is a leading Swedish IT consulting firm with great experience specializing in building high-performing technology teams and delivering end-to-end IT solutions. Led by dynamic female executives, Justera Group focuses on helping businesses harness the power of digital technologies to continuously evolve in today’s rapidly changing economy. The company has deep expertise in IT consultancy, software development, and recruitment services, providing clients with purpose-driven, well-trained consultants who consistently deliver efficient and effective results. Justera Group manages the entire talent lifecycle, from hiring to ongoing management, ensuring the right fit for each project on time and within budget. With their strong commitment to quality, collaboration, and client success, Justera Group is a trusted partner for technology innovation across Sweden. About the Role: We are seeking an experienced BizTalk DevOps Engineer to support and enhance an enterprise integration platform. The role involves maintaining, monitoring, and optimizing BizTalk-based integration solutions in a production environment. You will collaborate with international teams to ensure stable, secure, and efficient integration services. Fluency in English (spoken and written) is required. Swedish language skills are considered a strong advantage. Key Responsibilities: Maintain and support integration solutions built on BizTalk Server Design, develop, and maintain build and release pipelines for BizTalk applications Monitor BizTalk environments to ensure high availability and performance Handle production incidents and conduct root cause analysis Perform platform upgrades, patches, and maintenance activities Ensure reliable operation of the integration platform in line with best practices Requirements: Strong proficiency in BizTalk Server Administration Hands-on expertise with BT360 Experience working with ITIL-based ticketing systems Solid experience with Azure DevOps pipelines, GIT, YAML, and PowerShell Strong knowledge of Windows Server and Microsoft SQL Server Familiarity with Azure Dashboards and Application Insights What We Offer: A dynamic and innovative workplace driving advancements in cutting-edge robotic technologies The opportunity to collaborate with talented cross-functional teams on meaningful and impactful projects Competitive compensation and comprehensive benefits package A supportive culture that fosters continuous learning, growth, and professional development Flexible hybrid working model for an optimal work-life balance 25 days of annual leave to recharge and relax An annual wellness allowance of 3,500 SEK to support your health and wellbeing

MEET YUBICO Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore. Why Join Our Mission? At Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier—protecting both human and agentic AI interactions—and leading the transition to post-quantum cryptography. In everything we do, we live by our core values: * Battle Friction: We constantly look for new ways to simplify our products, our work, and the user experience. * Inspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult. * One Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together. Aligned with our commitment to open standards, we foster a thriving builder ecosystem through the Yubico Developer Program, offering free open-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program. THE ROLE: We are looking for a talented IT Manager to lead our global IT Support and Services team. In this role, you will play a critical part in maximizing the team's full potential, ensuring the efficient operation of our Information Technology department, and driving key business objectives. As a hands-on IT Manager, you will focus on executing, optimizing, and maintaining operational workflows. Your responsibilities will include overseeing core technologies, scaling IT support operations on a global level, and managing the IT work queue to ensure service delivery to our workforce worldwide. Based at our Stockholm headquarters, the role requires regular on-site presence with some remote flexibility.  ABOUT YOU * You are an approachable, people-first leader who thrives in a collaborative, close-knit team environment. * You are highly process-oriented and passionate about creating order out of chaos through automation and clear workflows. * You are a systematic troubleshooter who looks beyond immediate fixes to solve the root causes of systemic IT challenges. ROLES AND RESPONSIBILITIES: * Team Leadership & Mentorship: Lead, mentor, and grow a high-performing, globally distributed IT Support and Services team, fostering a culture of continuous learning and collaboration. * Queue & Service Management: Own the global IT service desk queue and escalations, ensuring effective service delivery and high user satisfaction. * Process Optimization: Design, document, and continuously improve IT processes and automated workflows, utilizing an automate-first mindset to scale with Yubico's growth. * IT Operations: Drive reliable service delivery and optimal performance of core IT services, alongside providing dedicated support for our Supply Chain teams. * Vendor Management: Manage vendor relations and the augmented workforce, including contractor management and tracking renewals and spend for hardware and software suppliers. * IT Asset Management: Manage IT asset inventory and lifecycle to optimize spend, support sustainability, and ensure optimal hardware refresh cycles globally. * Security & Compliance Alignment: Partner with Security to ensure IT processes, access controls, and device baselines adhere to strict internal security policies and external global compliance standards. * AI Administration and Support: Drive adoption and enhance operational efficiency across Yubico by supporting AI enablement initiatives. BASIC QUALIFICATIONS: * Proven IT Leadership: Demonstrated experience managing IT support teams in a fast-paced, scaling environment. 5+ years of professional IT experience, including 2+ years in an IT management role. * Strong Systems Knowledge: Deep familiarity with modern productivity suites (e.g., Google Workspace, Microsoft 365), enterprise SaaS solutions, and device management for both macOS and Windows environments. * Service & Workflow Tooling: Practical experience utilizing modern IT project management, ticketing, and workflow tools (e.g. Jira Service Management). * Security Fundamentals: An understanding of modern IT security principles, identity management, and endpoint security. * Communication: Strong leadership, interpersonal, and communication skills to effectively collaborate with cross-functional global stakeholders. BONUS QUALIFICATIONS: * Relevant industry certifications (e.g., ITIL). * Experience with Asset Management systems (e.g., SnipeIT) and the broader Atlassian Suite. We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.   Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.   Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.   As part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.