Sökresultat för "Real estate industry"

Your Next Challenge Do you dream of advancing your career in the real estate industry in beautiful Nerja. we’re offering an exciting opportunity to join our growing team. With our established office in Nerja and ambitious plans for expansion, this is your chance to be part of our journey! About Us We are on a exciting journey with a new team and are eager to take our office to another level! Join our growing and winning team!  We Offer: An already well-established office with a good reputation in the local area. A strong drive to continue developing A strong team that works together About You We’re looking for an ambitious individual who is ready to grow with us and take there next step in real estate! Requirements: Desirable with experience in the real estate industry but not required Plans to live permanently in Nerja or nearby Fluency in Swedish, English and Spanish (spoken and written). Additional language skills are also valued such as German or Dutch. Sounds Exciting? We are recruiting with clear goals for the future. If you feel stuck in your current role, always dreamt about real estate or are ready for a new challenge, we’d love to hear from you! Submit your application as soon as possible, and we’ll get back to you with more details. Rest assured, your application will be handled with complete confidentiality. About Svensk Fastighetsförmedling Svensk Fastighetsförmedling is Sweden's largest nationwide and independent real estate agency. Join our dedicated team of 1250 colleagues who support each other and grow together. We continuously strive to create a thriving work environment and have been recognized as one of Sweden's most attractive employers for several years running. As an employee, you'll have access to ongoing training, unique tools, and opportunities for partnership. Our focus is on leading today and in the future. Warmly welcome your application! Learn more about us here: https://jobb.svenskfast.se/ https://www.facebook.com/svenskfastkarriar/ https://www.instagram.com/livetpasvenskfast/

Vi söker en noggrann och serviceinriktad person för ett sommarvikariat som drifttekniker hos vår kund Nyköpingshem. Tjänsten pågår under perioden 1 maj–31 augusti. Arbetet innebär arbete i kundmiljö där du ibland utför uppgifter efter besiktningar och ibland arbetar i bostäder där nuvarande hyresgäst fortfarande bor kvar. Om uppdraget Som drifttekniker kommer du att utföra varierande drift‑ och underhållsarbete i lägenheter och gemensamma utrymmen. Du möter boende dagligen och måste kunna agera professionellt och serviceinriktat i kundkontakt. Arbetet kräver att du kan ta emot digitala instruktioner, dokumentera och föra logg digitalt samt rapportera avvikelser via angivna system. Arbetsuppgifter Utföra drift‑ och underhållsåtgärder efter besiktningar eller enligt arbetsorder Arbeta i bostäder där hyresgäst är närvarande och visa respekt för boendemiljöer Kommunicera tydligt och serviceinriktat med hyresgäster vid möten och vid behov via telefon eller mail Motta instruktioner digitalt och följa arbetsorder i mobila system Föra digital logg över utförda arbetsmoment och tidsrapportera enligt rutiner Utföra enklare reparationer, justeringar och felavhjälpning inom eget ansvarsområde Rapportera behov av större åtgärder och avvikande förhållanden till förvaltning eller teknisk ledning Kvalifikationer och erfarenhet Praktisk erfarenhet av drift, underhåll eller tekniskt servicearbete — erfarenhet från fastighetsbranschen är meriterande Bekväm med att arbeta i kundmiljö och hantera möten med boende på ett respektfullt sätt God datorvana och erfarenhet av att använda mobila arbetsorder‑ och loggsystem Goda kunskaper i svenska i tal och skrift Förmåga att arbeta självständigt, strukturerat och ta eget ansvar B‑körkort är ett krav Personliga egenskaper Serviceinriktad och empatisk i mötet med hyresgäster Praktisk, noggrann och lösningsorienterad Flexibel och samarbetsvillig Initiativtagande och trygg i att hantera varierande arbetsuppgifter och oförutsedda situationer Vi erbjuder Ett tryggt sommaruppdrag i ett etablerat fastighetsbolag Introduktion och stöd från förvaltning och kollegor Arbete som ger variation och möjlighet att utveckla tekniska och kundnära färdigheter Anställning enligt avtal och konkurrenskraftiga villkor Ansökan Skicka CV och en kort presentation där du beskriver relevant erfarenhet och varför du är intresserad av uppdraget. Urval och intervjuer sker löpande — vänta inte med din ansökan. Vi välkomnar sökande från alla bakgrunder och värnar om mångfald och jämställdhet.

Brinner du för service och trivs med att arbeta i en omväxlande roll? Har du tidigare erfarenhet från fastighetsbranschen och vill ingå i ett sammansvetsat team med en härlig gemenskap? Vi söker dig som är kommunikativ, initiativtagande och har ett tekniskt intresse till rollen som fastighetstekniker hos Fastighets AB Trianon. Välkommen med din ansökan redan idag! Om tjänsten Den här tjänsten är en direktrekrytering vilket innebär att rekryteringsprocessen sker genom Bravura och du anställs direkt hos Trianon. 🚀 Om företaget Fastighets AB Trianon, med sin bas i Malmö, är ett ledande fastighetsbolag med ett starkt fokus på att skapa långsiktigt värde genom ägande, förvaltning och utveckling av fastigheter. De äger och förvaltar en diversifierad portfölj av både bostads- och kommersiella fastigheter, där deras mål är att förvalta hållbara och attraktiva miljöer för såväl privatpersoner som företag. I dagsläget äger de mer än 5 000 lägenheter. Deras affärsidé grundar sig på att leverera fastigheter som möter både nutida och framtida behov, med särskild tonvikt på långsiktig hållbarhet, både ur ett ekonomiskt och miljömässigt perspektiv. Genom att aktivt utveckla och förvalta sina fastigheter strävar de efter att skapa värden som både deras hyresgäster och samhället kan ha nytta av. De på Trianon är stolta över sitt engagemang för innovation och samhällsutveckling, och de arbetar nära sina hyresgäster för att skapa en positiv och långvarig relation. Deras fokus på kvalitet, service och hållbarhet genomsyrar hela verksamheten, och de ser varje fastighetsprojekt som en möjlighet att bidra till att forma framtidens bostäder och arbetsmiljöer. 💼 Arbetsuppgifter Rollen som fastighetstekniker är varierad och ingen dag är den andra lik. Dina huvudsakliga arbetsuppgifter innebär att hantera och åtgärda inkomna felanmälningar och serviceärenden. Som fastighetstekniker är du främsta kontaktperson för hyresgästerna vid uppkomna ärenden där ditt fokus är att ge hyresgästerna ett välkomnande bemötande och en positiv upplevelse. Dina arbetsuppgifter innefattar även daglig rondering, dokumentation, skötsel, service och underhåll av fastigheterna. Du följer säkerhetsrutiner och arbetar ständigt med förbättringar för att optimera fastighetens funktion och hållbarhet. Daglig rondering och tillsyn av fastigheter Ansvara för tagg- och nyckelhantering samt dokumentera utförda arbeten och underhållsåtgärder i Vitec Ansvara för SBA (systematiskt brandskyddsarbete) tillsammans med förvaltare Besiktning av lägenheter Skapa och upprätthålla goda relationer med hög servicenivå till Trianons hyresgäster i lägenheter och lokaler Trianon arbetar aktivt med arbetsmiljö och arbetsplatskultur där du tillsammans med dina kollegor blir en del av en härlig gemenskap. Du erbjuds en gedigen introduktion för att komma in i organisationen och rollen på bästa sätt. 🔍 Utbildning, erfarenhet och personliga egenskaper Flera års arbetslivserfarenhet av en roll med liknande arbetsuppgifter eller inom liknande tekniskt serviceyrke Erfarenhet från arbete med bostadsfastigheter är meriterande God dator- och systemvana Goda kunskaper i svenska och engelska, i tal och skrift B-körkort Vi tror att du som söker är en person som trivs i en roll där du ges möjlighet att hjälpa kunder och ge förstklassig service som bidrar till hög kundnöjdhet. För att lyckas i rollen ser vi att du är en prestigelös person som trivs med varierande arbetsuppgifter. Då du är ansiktet utåt för Trianon är du mån om att ha ett professionellt och välkomnande bemötande gentemot hyresgäster och andra kontaktytor. Du har lätt för att samarbeta med andra och är lyhörd för hyresgästernas önskemål. Tack vare ditt strukturerade arbetssätt har du förmågan att prioritera bland uppgifter och hålla ordning. Slutligen ser vi att du är noggrann i utförandet av dina arbetsuppgifter. Stor vikt läggs vid personlig lämplighet. Övrig information Start: Omgående med hänsyn till uppsägningstid Plats: Malmö Lön: Enligt överenskommelse Vi använder en kompetensbaserad metodik i alla rekryteringsprocesser för att säkerställa fördomsfria urval. Vi jobbar också med löpande urval, vilket innebär att vi tar ner annonsen när tillräckligt många kandidater har ansökt. Om du blir aktuell för tjänsten kommer vi att kontakta dig för en första telefonintervju. Oavsett om du går vidare i processen eller inte så kommer du att få återkoppling på din ansökan. Har du frågor? Hör gärna av dig! 📧 info@bravura.se 📞 010-171 47 10 Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval. Välkommen med din ansökan! #Nextgen

About Acast Since 2014, Acast has been building the world’s most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen - across any podcast app or listening platform. About the role We are looking for an exceptional Managing Director to lead Acast's Nordic business across Sweden and Norway. This is a senior P&L leadership role with full responsibility for commercial performance, team leadership, strategic partnerships, and the long-term growth of Acast's position in the region. As MD Nordics, you will be the highest-ranking leader in the region and equal parts visionary, operator, and ambassador. You will own the business from revenue to EBITDA, lead a high-performing cross-functional team of around 38 people, and be the face of Acast to media agencies, creators, advertisers, and the press. The Nordic market is mature and market-leading in podcasting. Yet the opportunity to grow it further has never been greater: deepening commercial partnerships, diversifying revenue well beyond traditional ad inventory, and cementing Acast's position as a full-scale media and creative powerhouse. You will report directly to the Global CEO. What you'll do Commercial Leadership & P&L Ownership * Own full P&L responsibility for Sweden and Norway, delivering against market contribution and EBITDA targets * Drive consistent revenue growth across advertising, sponsorships, and emerging channels * Maintain and grow strategic trading relationships with media agencies * Lead the ambitious expansion into sponsorships, branded content, omni-channel, live events, merchandise, and video Strategy & Business Development * Define and execute the regional strategy in alignment with Acast's global direction * Identify and acquire exciting new podcasts and creator partnerships to strengthen the content portfolio * Oversee key strategic initiatives including exploring and developing market expansion in the region and maintaining and developing important partnerships * Develop and integrate new production capabilities through strategic growth opportunities * Structure and optimise the organisation in response to market demand to maximise the potential for new revenue streams, with a primary focus on the creative studio People & Team Leadership * Lead and develop a regional management team spanning Sales, Content, Creative, and PR & Marketing * Foster a high-performance, collaborative culture that attracts and retains top talent * Provide clear direction, coaching, and accountability across departments and geographies * Manage headcount planning, budgeting, and staff optimisation Stakeholder & External Relations * Serve as the primary external ambassador for Acast in the Nordics, with media agencies, brands, creators, and press * Oversee strategic PR and IR-related communications from the Stockholm headquarters * Build and maintain a broad, active network across the media and advertising ecosystem Operations * Provide executive oversight for regional facilities, including studio infrastructure and real estate asset optimization. * Ensure operational continuity through steady leadership Who you are Experience * Proven track record as a Country Manager, MD, or senior leader with full P&L ownership * Experience leading across multiple Nordic markets, with a genuine understanding of the commercial and cultural distinctions between them * Background in media, digital advertising, content, or the broader creator economy - industry experience strongly preferred * Demonstrated success driving business development, restructuring, or growth journeys * Experience in a global, publicly listed company and familiarity with corporate governance requirements Skills & Knowledge * Strong commercial acumen with the ability to analyse financial performance, forecast accurately, and make data-driven decisions * Deep understanding of the media landscape across digital, audio, video, social (TikTok, YouTube), and traditional platforms * Experience navigating and leading within complex matrix organisations * Broad network across media agencies and brand partners in the Nordics * Fluency in English; Swedish or Norwegian a strong advantage Leadership & Personal Qualities * A decisive, strategic thinker who can balance long-term vision with short-term execution * Entrepreneurial mindset with high energy, a bias for action, and genuine enthusiasm for the creator economy * A true people leader: kind but firm, transparent in communication, and skilled at developing talent and driving accountability * Culturally intelligent, able to build cohesion across teams and markets * Comfortable and confident as a high-visibility external spokesperson and thought leader Culture  Acast is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, gender, sexual orientation, religion, ethnicity, national origin or any of the other wonderful characteristics that make us different. Culture is our number one priority as a business. We believe people come first, and we work every day to enable autonomy, continuous improvement and bring out the best in people. We’re global and have remote teams, so it’s even more important that we strive for an open, inclusive and caring environment where everyone feels visible and welcome.  We consider ourselves a modern organization driven by strong values to create the best, most fulfilling and nurturing culture. We very much look forward to finding the next great person to join our cause!

HI THERE STUDENT! Are you interested in an internship, job aside of your studies or doing your thesis with us? Register your interest here to be visible in our talent pool registration. Expression of Interest: Student Opportunities At Stena, we value curiosity, innovation, and collaboration. If you’re a student with an entrepreneurial mindset who is eager to learn and explore opportunities, we invite you to express your interest. While we cannot guarantee specific opportunities, we welcome the chance to connect and learn more about your aspirations. About us We are one of the largest family-owned companies in Sweden and has global operations in shipping, ferry lines, offshore, real estate and finance. Stena also creates new businesses for the future and is driving digital transformation in each respective industry. We offer expertise in all of these fields and much more.  Application This application applies to the following companies/departments:  * Stena Finans * Stena Adactum * Stena Bulk * Stena RoRo * Stena Rederi * SR Energy * Stena Asset Management * Stena AB - Tax, Governance, Business Administration * Stena Teknik * Stena Group IT   What happens next? We will get back to you if we find a suitable match; unfortunately, we are unable to provide individual feedback on your registration.   Welcome to apply and best of luck!

Our company is the destination for experienced, determinate, hardworking and ambitious professionals seeking a rewarding career and lifestyle. We are one of the best providers specializing in the management of strategic activities surrounding sales and customer relations for online financial products trading. Currently we are looking for fluent Swedish Speaking Account Managers who is (are) looking to work in a dynamic environment with opportunities for further professional and personal growth. Job description: We are seeking a top performing Trading Coach with B2B and B2C experience who will build and maintain client relationships. In this role you will be asked to manage a portfolio of clients primarily over the phone. You will foster good client relationships aiming at ongoing trading activity and the achievement of specific revenue targets. You bring to the role your sales experience, capacity to solve client issues, a passion for the financial markets and a proven track record for delivering exceptional results. Responsibilities: - Develop strategic account and portfolio plans work with assigned team. - Build solid relationships and trust with clients and improve business over the phone - Bring sales experience along with industry insights. - Exceed client expectations via responsiveness, providing insights, marketplace knowledge, resolving technical issues. - Ability to quickly respond to client requests. - Strong problem solving. - Meeting and exceeding set daily retention targets. - Liaising with dormant clients and converting them into active ones. Requirements: - Fluent in Swedish - Flexibility to maintain focus through change and thrive in difficult situations - Proven ability to multitask & work under pressure and build ongoing relationships - Excellent written and verbal communication and presentation skills - Proven track record of exceptional performance, high productivity and meeting deadlines - Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world - Experience with focus on Sales/Account Management - Strong ability to work under pressure and target oriented - We are looking for candidates with a strong personality with a substantial experience in the same role. Preferred Qualifications: - Bachelor's degree preferably in Economics/Finance - Previous experience in working with revenue generating targets Other Benefits: - Super fun international environment - around 200 employees in a huge open floor office setup - Weekly food allowance benefits (applied after three months veterancy) - Local discounts in variety of surrounding cafés, GYMs, real-estate agencies, and similar - Generous incentivizing budgets with great prizes, competition, and off-site activities! - 300 sunny days per year in Malta How the interviews will be held: Via Skype or in person To apply: CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be written in English. Please quote the vacancy name and number in your email.

Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets  * The above is based on a full-time contract and will be pro rata accordingly.   Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Job Title: Arrears Executive   Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.   Salary: up to £29,000 and up to 20% bonus and benefits  Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.  💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets   Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Om uppdraget Vi söker en erfaren Kommunikationschef/Communications Manager som vill bidra till tydlig, strategisk och verksamhetsnära kommunikation inom vår kunds organisation för Real Estate & Facility Management (RE&FM). I rollen fungerar du som både strategiskt och operativt kommunikationsstöd till ledningen och ansvarar för att säkerställa en tydlig, konsekvent och målgruppsanpassad kommunikation kring projekt, förändringsinitiativ och verksamhetens uppdrag Placeringsort: Solnna Omfattning: Heltid, 40 timmar/vecka Uppdragsperiod: 17 augusti 2026 – 28 februari 2027 Anställningsform: Konsultuppdrag, Du blir visstidsanställd på Poolia och hyrs ut till kunden Arbetsuppgifter Projekt- och förändringskommunikation Ta fram kommunikationsplaner för större projekt och förändringsinitiativ Stödja projektledare och ledning med målgruppsanalyser och kommunikationsupplägg Formulera tydliga budskap kring nyttor, beslut, risker och projektens framdrift Säkerställa samordnad, korrekt och förutsägbar kommunikation från projekt till verksamheten Strategisk kommunikation och kanalstrategi Utveckla och implementera en övergripande kommunikationsstrategi för RE&FM Norden Definiera budskap, kanaler, tonalitet, frekvens och ansvar Säkerställa en enhetlig kommunikation mellan ledning, projekt och linjeorganisation Innehållsproduktion Producera och kvalitetssäkra presentationsmaterial till ledningsgrupper, Town Halls och verksamheten. Ta fram budskapsplattformar, styrande kommunikation och informationsmaterial Skapa beslutsunderlag och kortfattade informationsdokument (one-pagers) Stötta chefer i deras kommunikation och roll som avsändare Varumärke och intern kommunikation Bidra till att stärka RE&FM Nordens interna varumärke inom kunden Säkerställa att kommunikationen speglar professionalism, leveransförmåga samt tydliga roller och mandat. Vi söker dig som har Dokumenterad erfarenhet av projekt- och förändringskommunikation i större och komplexa organisationer. Erfarenhet av att stötta större investerings- eller förändringsprojekt Förmåga att omsätta projektstatus, risker, beslut och affärsnytta till målgruppsanpassad kommunikation Erfarenhet av att ta fram kommunikationsplaner och budskap för olika målgrupper, exempelvis ledning, affärsområden, chefer och medarbetare Erfarenhet från matrisorganisationer, gärna inom industri-, energi- eller infrastruktursektorn God erfarenhet av strategisk kommunikation och kanalstrategier Förståelse för skillnaden mellan information, styrande kommunikation och förtroendeskapande kommunikation Mycket god förmåga att producera presentationsmaterial, budskapsplattformar, one-pagers och annat kommunikationsmaterial. Förmåga att arbeta självständigt och driva kommunikationsinsatser från planering till genomförande Meriterande Erfarenhet från industri-, energi- eller infrastruktursektorn Erfarenhet av managementkonsulting eller förändringsledning Erfarenhet av intern B2B-kommunikation och interna leverantör–kundrelationer Kunskap inom sociala medier Kvalifikationer Slutförd gymnasieutbildning. Högskoleutbildning inom kommunikation, marknadsföring eller annat relevant område är meriterande Mycket goda kunskaper i svenska och engelska, både i tal och skrift Om dig Vi söker dig som är strategisk, kommunikativ och har en god förståelse för hur kommunikation skapar engagemang och driver förändring. Du är van att samarbeta med ledningsgrupper och projektledare, samtidigt som du trivs med att själv producera kommunikationsmaterial av hög kvalitet. Om verksamheten Konsultrollen passar dig som på kort tid vill skaffa dig bred erfarenhet. Vi erbjuder dig chansen att arbeta på populära arbetsplatser med välkända varumärken där du kan utveckla din kompetens och bredda ditt CV. Du kommer att trivas som konsult om du söker en värld av spännande uppdrag och nya kontaktnät. Vid din sida har du din konsultchef som agerar bollplank och stöttar dig i att lyckas på dina uppdrag. Vi vill att du ska må bra och trivas med oss på Poolia. Därför erbjuder vi dig friskvårdsbidrag, rabatter på olika träningsanläggningar och ordnar regelbundet sociala aktiviteter. Självklart omfattas din anställning på Poolia av kollektivavtal, försäkringar och tjänstepension. Varmt välkommen med din ansökan!

YOUR MISSION Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction.   We are seeking a Wayleave Officer to join our team in Cumbria.   Job Title: Wayleave Officer Location: Cumbria GB, Site based YOUR PROFILE Role Summary: As a Wayleave Officer, you will play a vital role in facilitating customer connections to the fibre infrastructure by securing wayleave permissions. You will work closely with the Wayleave Supervisor and Manager and collaborate with various internal teams to ensure the efficient achievement of wayleaves to enable installations. Your responsibilities will encompass conducting audits, negotiating agreements, and liaising with stakeholders to navigate the complexities of land ownership and consent processes.   KEY RESPONSIBILITIES   * Wayleave Acquisition  * Collaborate with the Wayleave Manager to obtain permissions for the installation of telecommunications apparatus on both public and private sector properties to enable customer connections. * Conduct desktop audits of pre-build areas to identify private land and determine necessary wayleave requirements. * Utilize land searches to identify ownership of private properties and secure wayleaves, easements, and landlord consents. * Will be required to obtain wayleaves onsite from the landowner as well as remotely * Negotiation & Coordination  * Negotiate wayleaves for Business Parks, Industrial Estates, and Council properties, ensuring favorable terms for the company. * Coordinate with Planning, Build, and Installations teams to update requirements and ensure all necessary planning consents, wayleaves, and listed building consents are obtained. * Liaise with public bodies, including the Department for Infrastructure, Local Councils, and Housing Associations, to facilitate effective network rollout. * Stakeholder Engagement  * Schedule and attend meetings with landowners, Councils, management agents, and other stakeholders as necessary to discuss wayleave agreements and project updates. * Serve as the primary point of contact for landlords, management agents, and solicitors regarding permissions for installations in residential and business premises. * Provide timely updates to the Wayleave Manager on progress and any issues that arise during the acquisition process. * On-Site Responsibilities  * Conduct on-site visits to obtain wayleaves, ensuring all necessary documentation is completed and signed. * Work closely with the Wayleave department to understand policies and processes, maintaining compliance with all regulations.   KEY REQUIREMENTS   * Experience & Knowledge  * Minimum of 2 years of administrative experience, preferably in a telecommunications environment. * Previous experience as a Wayleave Officer (1+ year) is highly desirable, with a focus on negotiating wayleaves and managing land permissions. * Familiarity with the ‘Streetworks’ platform is a significant advantage for data retrieval and review. * Skills  * Strong negotiation skills with the ability to effectively communicate with a variety of stakeholders, including landowners and local authorities. * Good organizational skills, capable of managing changing priorities within tight deadlines while ensuring quality output. * Excellent communication skills, comfortable interacting at all levels of the organization and with external partners. * Personal Attributes  * A proactive and results-focused attitude with a commitment to delivering outcomes and going the extra mile. * A team player who is adaptable and responsive to changes in deadlines and processes. * Confidence in asserting oneself in a professional manner while maintaining strong interpersonal relationships.   DESIRABLE QUALIFICATIONS:    * Experience working within a legal department or knowledge of legal processes related to land use and telecommunication permissions. * Project management experience or knowledge of project management principles. * A qualification in Real Estate or related fields would be beneficial.   This role presents an exciting opportunity for a motivated individual to contribute to the successful delivery of telecommunications infrastructure projects. If you are a dedicated professional with strong negotiation and organizational skills, we encourage you to apply.