Sökresultat för "Emergency Call Center"

Verksamhetsområde ambulans- och akutvård Vi är Akademiska sjukhuset – ett av Sveriges ledande universitetssjukhus. Som länssjukhus och leverantör av högspecialiserad vård erbjuder vi vård till två miljoner människor i Mellansverige. Här händer det ständigt något – ett nytt liv föds, en mormor opereras, en kollega hyllas som hjälte. Hos oss får du uppleva både hårda prövningar och fantastiska händelser, i en stark gemenskap med kollegor. Välkommen med din ansökan! Sjuksköterskor, ambulanssjukvårdare och larmoperatörer – välkommen att registrera din spontanansökan för att jobba inom ambulanssjukvården Arbeta hos oss Ambulansen är en viktig aktör i modern akutsjukvård där avancerad vård bedrivs utanför sjukhus. Det är ett omväxlande arbete där vi oftast har fokus på en patient i taget. Vi arbetar i två-skift vilket ger mer återhämtningstid och det finns möjlighet till träning på arbetstid. I länet finns 4 ambulansstationer. De ligger i Enköping, Tierp, Uppsala och Östhammar. Inom sektion Ambulanssjukvård på Akademiska sjukhuset ingår både ambulans och larmcentral. Sjukvårdens larmcentral utgör en viktig funktion i den första kontakten med patienter i behov av ambulans. Larmoperatören är den första länken i vårdkedjan innan ambulansen eller ambulanshelikoptern når fram. Våra anställningskrav Att arbeta som ambulanspersonal är utvecklande, spännande och ibland utmanande. Vi ställer krav på medicinska kunskaper, fysisk uthållighet och förmågan att lösa problem. Våra anställningskrav är satta dels för att de krävs för att klara arbetet i sig dels för att förebygga arbetsskador. Som sjuksköterska på larmcentralen tar du emot samtal från hjälpsökande. Varje samtal resulterar i en bedömning, prioritering och åtgärd. Din uppgift är att hjälpa patienten till rätt vårdnivå med hjälp och stöd av ett unikt medicinskt beslutsstöd. Som sjuksköterska/larmoperatör kommer du att hantera och hjälpa de som ringer 112. Du kommer snabbt få en bild över vad som har hänt och därefter agera utifrån rådande omständigheter. Sjuksköterska - ambulans Du är legitimerad sjuksköterska med minst ett års erfarenhet inom akutsjukvård. Det är meriterande med vidareutbildning inom ambulanssjukvård, akutsjukvård, anestesi eller intensivvård. B-körkort är obligatoriskt, det är meriterande om du har körkort med C1/C-behörighet, alternativt B-körkort som är utfärdat före 1 juli 1996. Ambulanssjukvårdare Du är undersköterska med minst tre års erfarenhet från akutsjukvård och mycket god körvana eller genomgången ambulanssjukvårdarutbildning med erfarenhet från ambulanssjukvård. Du ska ha C1/C-behörighet alternativt B-körkort som är utfärdat före 1 juli 1996. Innan anställning för tjänsterna sjuksköterska - ambulans och ambulanssjukvårdare genomgår du lämplighetstest i form av fystest, körprov, intervju med avdelningschefer samt en inventering av medicinska kunskaper. Du ska också lämna in ett simintyg (200 m). Sjuksköterska - larmoperatör Du är sjuksköterska med minst två års erfarenhet. Du är en god lyssnare som kan ge instruktioner vid akuta sjukdomstillstånd och har lätt att tänka om och tänka nytt. Du kommer ha ett nära samarbete med såväl den egna arbetsgruppen som ambulanspersonalen. Stor vikt kommer att läggas vid personlig lämplighet. Det är meriterande om du har erfarenhet ifrån akutsjukvård och telefonbedömning. Vill du läsa mer om oss, se vår hemsida (https://www.akademiska.se/jobb-och-utbildning/arbeta-hos-oss/omraden/ambulans--och-akutsjukvard/arbeta-inom-ambulanssjukvarden/) Hos oss får du förmåner som gör skillnad, läs om förmånerna här (https://regionuppsala.se/formaner/). Vill du veta mer? Avdelningschef Enköping: Niklas Rosengren, 070-277 28 44 Avdelningschef Tierp: Heléne Wahlgren, 070-611 24 88 Avdelningschef Uppsala: Lars Westman, 070-634 46 44 Avdelningschef Östhammar: John Wigertz, 070-611 94 33 Avdelningschef Sjukvårdens larmcentral: Helene Thorsell, 070-611 12 50 Facklig kontaktperson nås via växeln, 018-611 00 00 Vill du jobba med oss? Välkommen med din ansökan via länken nedan. Kom ihåg att bifoga meritförteckning och två referenser (varav minst en ska ha varit din chef). Vänligen ange körkortsbehörighet (gäller ej larmoperatör). Läs om anställningsvillkor och lönesättning inom Region Uppsala här: Bli vår nya kollega (https://regionuppsala.se/jobb-och-utbildning/bli-var-nya-kollega/) Region Uppsala värdesätter de kvaliteter som jämn könsfördelning och mångfald tillför verksamheten och ser gärna sökande av alla kön och med olika födelsebakgrund, funktionalitet och livserfarenhet. Region Uppsala krigsplacerar all tillsvidareanställd personal utifrån totalförsvarets behov. Detta innebär för den enskilda medarbetaren inga förpliktelser i fredstid utan är enkom en planeringsåtgärd. Inför beslut om anställning, sker kontroll av misstanke- och belastningsregister avseende samtliga arbetssökanden som i den sökta anställningen kan komma att arbeta inom psykiatrisk sjukvård, habilitering, vård av barn och ungdom eller tvångsvård av missbrukare, områden som omfattas av fakultativa registerutdrag. Detta gäller således alla som kommer att arbeta patientnära, även om arbetsuppgifterna i nuläget inte är tänkta att huvudsakligen innehålla arbete med ovan nämnda patientgrupper. Denna rekrytering sker helt genom Region Uppsalas försorg och vi undanber oss telefonsamtal från rekryteringsföretag och annonsförsäljare.

ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. ABOUT THE ROLE As a Customer Success Manager (remote, based in the Pacific time zone and within 1 hour of a major airport), you are the long-term partner to the customers who rely on Aurelian. You take the relationship forward after handoff from the Implementation Manager six weeks after the customer goes live and own it from there; you ensure that every customer gets extraordinary value from our platform, renews with confidence, and grows their investment over time. You’ll manage a portfolio of 20-30 accounts within a regional territory, and you'll be the person your customers trust to understand their world and advocate for their success. This is an early-stage role, which means there’s no finished playbook waiting for you. You'll help build the processes, standards, and frameworks that define Customer Success at Aurelian. If you see open space as an opportunity rather than a gap, you’ll thrive here, but it’s certainly not for everyone. While the company is headquartered in Seattle, Customer Experience (Implementation, Customer Success, Customer Support) is a national, remote team. Your peers will be the Customer Success Managers of the Central and Eastern regions, and you will report to the Head of Customer Experience.   WHAT YOU'LL DO * Own renewals and customer growth. You’ll lead the full renewal cycle and build the case for it long before a contract is up so renewing feels like a natural next step, not a negotiation. You’ll spot opportunities to expand what customers do with Aurelian, introduce them to products that fit their needs, and partner with our sales team to bring those opportunities to life. * Keep customers healthy. You’ll stay close to how your customers are doing through platform data, the conversations you have, the feedback they share, and your own instincts. You’ll catch risks early and act on them before they grow, and you’ll help design the health-tracking systems we use to do this well across the team. * Run strategic relationships. You’ll establish a rhythm of meaningful, well-prepared meetings with each customer that demonstrate real, measurable value. You’ll visit customers on-site to deepen relationships and understand their operations and opportunities firsthand. * Be the product expert. You’ll know Aurelian deeply and help customers continuously optimize how they use it. You’ll carry their feature requests back to our engineering team with clear context, surface ideas of your own based on patterns you see across your accounts, and close the loop when their needs are met. * Champion the customer and the company. You’ll advocate for your customers internally while keeping them excited about the road ahead. You’ll surface great customer stories for our marketing team, grow a network of customers willing to serve as references, and help turn quiet successes into visible ones. * Build the function. You’ll document what works, codify lessons from every renewal and review, and shape the Customer Success playbook for yourself and your teammates, both current and future. You’ll do what it takes to ensure customers are well taken care of, including handling frontline support (responding to customer feedback) for your accounts. As we build out a dedicated support team, this responsibility will evolve and transition. WHAT WE'RE LOOKING FOR * Experience in 9-1-1/public safety – you have meaningful experience inside a PSAP/9-1-1 center, and you bring a customer-centric mindset thanks to history in Customer Success-adjacent roles at another company serving PSAPs. * A builder’s mentality – you’re energized by creating something from scratch and having real influence over how the role, the team, and the company take shape. * Exceptional communication – you run productive meetings and write clearly and concisely. You’re as comfortable presenting to senior leaders as you are talking with frontline staff. * Analytical instincts – you’re comfortable working with data to spot trends, build a narrative, and back up your recommendations. You bring savvy with AI tools and an openness to using them in new ways. * A proactive disposition – you don’t wait for problems to find you. You track them down and act. * Based in the Pacific time zone, less than one hour from a major airport, with a willingness to travel (~10%) to customer sites and regional events as the work requires. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters. FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: * Comprehensive Medical, Dental, Vision & Life insurance * 401(k) * Unlimited PTO * Company-wide offsites * Equipment stipend * Relocation assistance * Daily delivered lunches (on us) * Office in Seattle * Start-up Equity

Scania is undergoing a transformation from being a leading supplier of trucks, buses, and engines to providing complete and sustainable transport solutions. Together with TRATON and our sister brands MAN, Volkswagen Truck & Bus, and International, we are working to shape the future of mobility with innovative and environmentally conscious solutions. Our values – customer first, respect, team spirit, responsibility, and elimination of waste – are at the heart of everything we do. Together, we are at the forefront of creating a sustainable future. Role Summary Would you like to work in an organization where health, work environment, and sustainable productivity are at the forefront? Scania Occupational Health Provider in Södertälje is now seeking an Occupational Nurse who wants to work both operationally and consultatively with our internal customers. As an Occupational Nurse, you will work in a consultative role with a strong customer and business focus. You will operate at the individual, group, and organizational levels and collaborate closely with other occupational health professionals. Job Responsibilities Work consultatively with customers, providing occupational health expertise at individual, team, and organizational levels. Collaborate proactively with customers to identify and mitigate workplace risks while promoting a safe, healthy, and inclusive work environment. Support rehabilitation and return-to-work processes through clinical expertise and effective stakeholder management. Conduct occupational health consultations and assessments with employees. Deliver high-quality support and advice through telephone and call centre services. Participate in daytime emergency response activities and provide crisis intervention support during critical incidents. Act as a trusted advisor to managers, offering guidance on occupational health and employee wellbeing matters. Plan, develop, and deliver training sessions, workshops, and presentations related to occupational health. Conduct pre-employment medical assessments, health surveillance, and statutory medical examinations. Lead and contribute to internal projects focused on service development, operational excellence, and continuous improvement. Who You Are We are looking for a Registered Occupational Nurse or a Registered Nurse with experience in occupational health services who is passionate about promoting health, well-being, and preventive care in the workplace. As a person, you are proactive, relationship-oriented, and committed to delivering high-quality support and guidance. You enjoy working independently while collaborating effectively with colleagues and stakeholders across the organization. To succeed in this role, you will have: A valid nursing qualification and registration as an Occupational Nurse or Registered Nurse Experience in occupational health services or a strong interest in workplace health and well-being Strong interpersonal and communication skills, with the ability to build trust and establish positive relationships A proactive mindset and the ability to work independently and take initiative A commitment to continuous learning, professional development, and service improvement Fluency in English, both written and spoken Good digital literacy and confidence using IT systems and Microsoft Office applications This Is Us Scania Occupational Health Provider is an internal support organization and forms part of Scania’s global HSE organization (Health, Safety & Environment). The service consists of four multidisciplinary teams of occupational health nurses, occupational physicians, and psychologists operating in Södertälje, Oskarshamn, and Luleå. You will become part of one of the teams in Södertälje and will also work closely with ergonomists and work environment engineers to support our customers. Scania Offers We offer a dynamic and engaging workplace where collaboration, innovation, and continuous improvement are part of everyday life. You will be part of a strong team environment that encourages knowledge sharing and close cooperation across functions. With a structured development plan and a wide range of training opportunities, Scania supports your professional growth both locally and internationally. Benefits include access to our health center in Gröndal or a wellness allowance, result bonus, flexible working hours, and company car leasing. Scania also arranges events for employees and their families, and for those living in Stockholm, convenient commuting is supported through direct Scania Job express buses to Södertälje. Application We look forward to receiving your application, consisting of your CV and kindly ask you not to share a cover letter to ensure an efficient and unbiased recruitment process for all parties. Apply as soon as possible, no later than 2026-08-14. Screening will take place on an ongoing basis during the application period. Logical and personality tests may be used as part of the selection process, and a background check may be required for this role. If you have questions or would like more information, please contact: Gunér Johanna- Manager Occupational Medical - johanna.guner@scania.com We look forward to your application!

Dignus Medical specializes in recruiting doctors, specialists and nurses for the healthcare sector across Scandinavia. We help solve staffing challenges by matching the right professionals with the right employers – at the right time. This year, we proudly celebrate our 20th anniversary. Watch our anniversary film (https://vimeo.com/1114843079?share=copy) and join us on our journey! Specialist in Radiology – Join a leading hospital in central Sweden We are assisting a healthcare provider in central Sweden in recruiting a Specialist in Radiology. About the Workplace The department is a dynamic and technologically advanced unit covering radiology, mammography, and clinical physiology. As a radiologist in the region, you will join a team of 25 consultants/senior specialists and 15 residents. The service is jointly organized with an overall manager, scheduler, and coordinator, creating excellent conditions for collaboration and knowledge exchange. The hospital operates 24/7, handling both acute and elective examinations. The equipment includes CT scanners, MRI, fluoroscopy systems, conventional X-ray facilities, and ultrasound labs. There is close cooperation between departments and a strong team spirit among radiology, clinical departments, and the emergency unit. The hospital is known for its strong collegial atmosphere and close interdisciplinary collaboration, where your expertise makes a real difference for patients. The location allows you to combine a rewarding career with life close to nature. Forests, lakes, and mountains are nearby, and the town offers good schools, affordable housing, and a welcoming community.   Your Responsibilities As a radiologist at the hospital, you will work broadly within general radiology, including image interpretation and examinations in conventional radiology, CT, and ultrasound. The role is varied and also includes ward rounds, multidisciplinary conferences (MDT), continuing medical education, and supervision of residents and visiting colleagues. On-call duties during some evenings and weekends are part of the position. Who We Are Looking For Willingness to learn Swedish - full support provided Experience in conventional radiology, CT, and ultrasound, including basic skills in ultrasound-guided interventions Experience in MRI is considered an advantage Great importance is placed on personal qualities such as teamwork, commitment, and a positive, solution-oriented attitude. You are able to make decisions, work independently, and structure your tasks efficiently. You stay up to date within your specialty and contribute your expertise to colleagues. What the Employer Offers At least 25 days of annual paid vacation, with paid leave accrued from day one (more than required by Swedish law) Opportunities for continuous learning and professional development Strong employee benefits and insurance schemes supporting long-term financial security Flexible working hours available in most departments About the Region The region is a proactive, creative, welcoming, and open place where you can enjoy a high quality of life. You will live and work surrounded by beautiful wilderness — deep forests, peaceful lakes, flowing rivers, and picturesque countryside — alongside an open and friendly community, international business sector, rich cultural life, sports, outdoor activities, and an innovative university environment. Language and relocation Swedish language training starts in your home country through individual online lessons with a private teacher. You study several hours per week alongside your current work. Relocation to Sweden takes place once you have reached Swedish level C1. Relocation and the language education is provided and financed. You get supportet from both us and the region. You begin working fully as a radiographer once Swedish authorization has been obtained.   Application Interviews are conducted on an ongoing basis, and the position may be filled before the final application date. Submit your application today and include: CV / résumé Diploma and educational certificates/ Proof of professional license/registration Motivation letter References from at least one manager and one professional colleague We look forward to receiving your application! You can also register your CV (https://dignusmedical-en.recman.page/login) or sign up for our newsletter (https://www.dignusmedical.no/en/sign-up-for-newsletter/) to stay updated on future opportunities.

UPS Service Engineer/Krafttekniker - Stockholm/Nordics Travel Location: Sweden – Field based. Approximately 50% of the time near Stockholm and 50% travelling across the Nordics region, with overnight stays expected. Schedule: Full-time, with participation in a 24/7 on-call rotation. After-hours and weekend work may be required at short notice. Who are we? At Vertiv, we're on a mission to power the people and technologies that keep the world connected. From data centres and telecom networks to industrial facilities, our solutions ensure critical infrastructure stays online — always. With operations in nearly 70 countries and over $6.9 billion in revenue, Vertiv combines the strength of a global organisation with the pace and innovation of a fast-growing technology leader. Want to work with critical power infrastructure and advanced UPS solutions? We're looking for an experienced, solutions oriented service technician in UPS and electrical power to join our growing service team in Sweden. In this role, you'll work on service, maintenance, troubleshooting, and commissioning of UPS systems, battery systems, and main switchboards for customers across data centres, industry, healthcare, and other critical infrastructure. This is an exciting opportunity for someone who wants a varied, field based technical role with a high degree of independence, modern technology, and strong development opportunities in an international company. What you'll be doing Your day to day will involve service, maintenance, and troubleshooting of UPS systems and emergency power solutions, including work on main switchboards, distribution boards, and critical power systems. You'll commission and test new installations, troubleshoot electrical systems and control systems, and carry out emergency service assignments and technical support at customer sites. You'll coordinate with back office and scheduling teams to plan, update, and close work orders, complete all job documentation accurately and on time, and ensure all activities comply with ISO 9001, ISO 14001, ISO 45001, and Vertiv processes. You'll maintain your company vehicle, tools, and equipment in proper condition, and contribute to upselling and identifying new service needs with customers. What we're looking for Qualified electrician or energy technician (or equivalent Swedish certification) Experience with UPS, backup power, electrical power, or switchboard systems Good understanding of electrical distribution systems and main switchboards Previous field service experience Excellent customer service and communication skills Strong computer literacy (Microsoft Word, Excel, Outlook) Self starter with strong organisational and time management abilities Ability to work independently and under pressure Clean, valid driving licence Bonus: data centre experience Bonus: experience with commissioning and testing Bonus: familiarity with battery systems and emergency power Bonus: experience with thermography or electrical inspections Bonus: general IT understanding and experience with digital reporting systems What's in it for you Competitive base salary Company car and fuel card 25 vacation days, plus 10 bridge days Annual wellness allowance Doctors expenses claimed back Gym in Stockholm office Subsidised lunches Flexible work options when not on client site All expenses covered Daily allowances Overtime and on call pay Career progression Travel opportunities across the Nordics and EMEA Core Principles Safety Integrity Respect Teamwork Diversity & Inclusion The successful candidate will embrace Vertiv's Core Principles & Behaviors to help deliver our strategic priorities. Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. No calls or agencies please. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.