Sr. Inside Sales Account Executive - EAST

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are looking to hire a Senior Product Manager to own the Audit & History product area—a critical pillar of Smartsheet's enterprise platform. This role is responsible for delivering capabilities that help our largest customers understand, track, and recover from every meaningful change—human or AI—that happens inside their Smartsheet environment. The product area spans platform-level audit and observability, sheet and data-level history, and emerging unified access experiences, and is core to how enterprise customers build trust in Smartsheet. You will act as the leading voice for Audit & History, collaborating closely with engineering, UX, security, GTM, and Customer Success teams to deliver solutions that build customer trust, accelerate enterprise adoption, and protect the integrity of work that runs on Smartsheet. This is a high-impact, hands-on individual contributor role for a product thinker who is customer-obsessed, deeply technical, and passionate about solving complex platform observability and data lifecycle problems at enterprise scale. You Will: * Own and drive the execution roadmap for the Audit & History product area, including platform-level audit logging, sheet and data-level history, restoration workflows, and emerging unified access and observability experiences * Serve as the product owner across multiple, technically interdependent engineering teams, making clear scoping and sequencing decisions on features that often carry infrastructure and architectural implications * Lead customer and user discovery with enterprise personas—SysAdmins, compliance officers, security and IT leaders, and PMO owners—to surface signal, validate assumptions, and pressure-test designs before they ship * Author crisp product briefs, requirements docs, and feature specs that design and engineering can execute on without ambiguity, from early discovery through to GA and post-launch iteration * Drive cross-functional alignment across UX research, design, GTM, Customer Success, and data and analytics teams to move features from concept to GA and adoption * Represent the Audit & History product area in leadership reviews, WBRs, and customer-facing conversations, including enterprise account escalations and executive briefings * Partner with engineering on-call and support teams to triage and prioritise customer-impacting production issues in the Audit & History space * Define success metrics for every feature you ship and partner with data and analytics teams to ensure proper instrumentation, dashboards, and reporting from day one * Contribute to pricing and packaging decisions for new and existing Audit & History capabilities, working alongside pricing, sales, and GTM to position offerings effectively * Collaborate effectively with engineering and design team members, fostering a culture of technical excellence and collaborative product delivery * Perform other duties as assigned You Have: * 5+ years of product management experience, including delivering impactful enterprise SaaS or B2B software solutions * Experience owning audit, compliance, observability, governance, or data management product areas is a strong plus * Proven ability to navigate ambiguous, technically complex platform problem spaces and make clear scoping decisions across multiple engineering teams * Strong customer instincts—you know how to run discovery, find signal in noisy feedback, and translate it into well-scoped product decisions * Demonstrated ability to author clear product briefs, requirements docs, and feature specs that engineering and design can act on without ambiguity * Comfort working across multiple engineering teams and time zones, including stakeholders in North America * Excellent written and verbal communication skills, including the ability to represent the product area in leadership reviews and directly with enterprise customers * Data-driven mindset with a focus on adoption, reliability, and trust metrics to guide prioritisation and measure outcomes * Experience working alongside AI/ML product areas, or shipping audit and observability features for AI-driven systems, is a plus * Legally eligible to work in India on an ongoing basis * Fluency in English is required   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As Senior Partner Development Manager - Technology Alliances, you will own and scale Parloa’s most strategic technology partnerships with a dedicated focus on Microsoft alongside a select portfolio of other global platform partners. You will be the driving force behind how Parloa builds, positions, and co-sells with these ecosystems to accelerate enterprise adoption of our Agentic AI platform. This role is designed for a high-impact individual who understands the mechanics of hyperscaler partnerships from the inside, co-sell motions, marketplace transactability, joint GTM, and technical alignment. Working closely with the Alliances leadership and cross-functional teams, you will translate these partnerships into measurable pipeline, influenced revenue, and durable competitive advantage. AREAS OF OWNERSHIP: * Own the end-to-end relationship with Microsoft, and assigned strategic technology partners, building trusted relationships across partner sales, product, and ecosystem teams. * Develop and execute joint business plans that align on shared goals, co-sell motions, and marketplace strategy (e.g., Marketplace / ISV co-sell, private offers, MACC drawdown). * Drive IP co-sell and marketplace transactability, working with internal deal desk, product, and legal to make Parloa easy to buy and sell across partner platforms. * Source and accelerate joint pipeline by aligning Parloa account teams with partner field sellers, orchestrating co-sell plays and executive sponsorship where it moves deals. * Lead joint go-to-market and marketing initiatives from solution positioning and joint value propositions to co-branded events, MDF-funded campaigns, and enablement. * Run regular cadences and quarterly business reviews (QBRs) with each partner, tracking KPIs on pipeline, influenced revenue, and program milestones. * Partner cross-functionally with sales, marketing, product, and leadership to ensure seamless alignment and clear internal communication on partner priorities. WHO YOU ARE: * 8+ years of experience in technology alliances, partner management, or channel/co-sell roles within SaaS, Cloud, Contact Center, or AI sectors. * Direct, hands-on experience working with one or more hyperscalers (Microsoft Azure, AWS, Google Cloud) and/or data & AI platforms including their co-sell and marketplace programs. * A proven track record of building technology partnerships from the ground up and converting them into measurable co-sell pipeline and influenced revenue. * Strong working knowledge of partner ecosystem mechanics co-sell, marketplace transactability, ISV programs, MDF/incentives, and joint GTM planning. * Outstanding communication and relationship-building skills, particularly when engaging C-level executives and senior partner stakeholders. * Professionally fluent in English & German  * Preferably based in Munich * Willingness to travel internationally to engage partners, attend joint events, and meet enterprise stakeholders across regions. OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.