Senior ServiceNow Developer

LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. * Location: Fully Remote * Job Type: Full-time * Salary: $90,000–$115,000 annually, based on experience * Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: * Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices. * Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal. * Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer. * Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript. * Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors. * Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies. * Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery. * Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions. * Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis. * Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups. * Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: * Active DHS Public Trust clearance or higher. * 6+ years of hands-on experience with ServiceNow platform development and administration. * ServiceNow Certified System Administrator (CSA). * Strong expertise in ServiceNow App Engine and custom application development. * Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting. * Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs. * Proven ability to lead development teams and ensure efficient, high-quality solution delivery. * Experience working in Agile environments with tools like Jira or Azure DevOps. * Strong scripting skills in JavaScript, GlideScript, and Flow Designer. * Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences. * Strong leadership and mentoring skills, with experience managing development teams. * Exceptional problem-solving, analytical thinking, and troubleshooting abilities. * Excellent stakeholder management, communication, and presentation skills. * Conflict resolution expertise to mitigate risks and ensure project success. Preferred: * Experience with HR Service Delivery (HRSD) solutions within ServiceNow. * Deep expertise in ServiceNow platform architecture and solution design. * Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules. * Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Do you enjoy leading cross-functional teams through complex technology implementations? Are you energized by owning delivery, managing stakeholders, and guiding projects from early planning through production launch? Do you thrive in a remote, consulting-style environment where modernizing Digital Services on the ServiceNow platform is central to the work? Servos is looking for a Senior Engagement Manager with strong technical project management experience, a consultative mindset, and the ability to lead teams and clients through complex ServiceNow delivery engagements from strategy through execution. Location: Wherever you are (Remote) We Are: * A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine) * A virtual team throughout the United States with headquarters in Virginia * Devoted to doing the right thing for our clients and team by leading with a human-first culture * An experienced team of consultants who are dedicated to having fun and adding value * Open minded and always welcoming new ideas and approaches You Are: * An experienced IT project manager with 6+ years of experience leading technical teams and consistently delivering results. * Comfortable communicating effectively with senior-level stakeholders within client organizations. * Experienced across the full software development or implementation life cycle, including analysis, design, development, testing, training, and operational support, with experience delivering enterprise platform implementations, specifically with ServiceNow a plus. * Skilled at managing multiple projects in complex environments, solving problems, and navigating ambiguity. * Knowledgeable in Agile delivery, including project estimation, solution design reviews, documentation creation and review, and peer code reviews. What You’ll Do: * Drive product specifications and project plans while managing the full software development life cycle from inception through production launch and post-production support. * Provide oversight, operational management, and project management for software development and operations and maintenance initiatives on the ServiceNow platform. * Plan, organize, secure, and manage resources to ensure successful delivery of program and project goals. * Proactively identify and mitigate risks while adapting to changing priorities across multiple initiatives. * Contribute to the growth of the ServiceNow practice by developing collateral, improving methodologies, supporting internal training, and advancing best practices. What We Offer: * A family first culture with unlimited PTO after the first year * Health benefits with free coverage for you and competitive rates for your family * 401k plus a match and a variety of other benefits * An investment in your continued growth and development with training opportunities and certifications * The opportunity to make a difference with ServiceNow experts who truly believe in teamwork and changing the world