
Babylist · United States
What the Role Is Babylist Health is expanding its footprint with insurance payers — moving beyond DME breast pump coverage into insurance-covered classes and a...
What the Role Is
Babylist Health is expanding its footprint with insurance payers — moving beyond DME breast pump coverage into insurance-covered
classes and additional services. This role owns growing coverage for our core DME business as well as owning the expansion to
classes and services. You will be negotiating and closing contracts with commercial payers, from national players like Aetna and
UnitedHealthcare down to smaller regional plans, and finding another way in when a payer's first answer is no. Once a contract is
signed, you'll partner closely with our payer operations team to get payers live and patients ordering as fast as possible. The
job doesn't stop at the signature — you're expected to build relationships with the program leads and thought leaders inside a
payer (maternal health, maternity investment) who can turn a contract into a broader partnership, like preferred DME provider
status driving adoption of Babylist's registry and courses.
Who You Are
contracting role. Ideally in a startup environment
across payers), and how to build a compelling payer value proposition
UnitedHealthcare, with the ability to move beyond transactional contracting into partnerships that span the full patient
experience
is in the DME space
local payers
segment strategies and securing in-network access across different payer types
right
lead to positive business outcomes
How You Will Make An Impact
and new lines of business including insurance covered classes, lactation, and doula care
niche payers
processes and capabilities in place to onboard and service patients insured by payer partners
and market dynamics
Health
insurance access plan for the same
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$178,284 to $213,974 + target 20% annual bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance,
role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making
it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company,
Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC
and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby,
Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they
work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the
work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Benefits
everyone's out at once and comes back refreshed
Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in
accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should
still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in
removal from consideration for this and future roles.
How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools
support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let
your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We
will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist
email, it's not us. Verify open roles at babylist.com/careers.
We are seeking a commercially minded and forward-thinking finance professional to lead our Finance Business Partnering function. This role will play a critical part in supporting business performance through financial planning, forecasting, and strategic decision support. Reporting to the CFO, the Head of Finance Business Partnering will act as a trusted advisor to senior stakeholders across the business, providing financial insight, challenging assumptions, and helping drive informed decision-making. The role will also oversee tax coordination, finance systems integration, and support the continued evolution of the finance operating model. This is an ideal opportunity for a proactive, hands-on finance leader who thrives in a growing business environment and can balance strong financial discipline with commercial partnership.
Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. ABOUT THE ROLE As an Enterprise Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer—building the strategic playbooks and defining how we support complex accounts at scale. YOU ARE * An Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts. * Comfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics. * A Structure Builder: You are energized by the "grey area" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one. * Commercially Minded & Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity. 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Nice to Have * Industry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models. * CS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms. * Playbook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch. INTERVIEW PROCESS 1. Initial Screen – 30 min with Lead Recruiter 2. Hiring Manager Interview – 45 min with Head of Success 3. Case Study Presentation – 60 min Assignment 4. Peer Interview – 30 min with Sr. CSM Problem Solving Exercise – 60 min with Head of People 5. Reference Checks *We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20-30min. WE OFFER * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) * Equity package * Flexible PTO with a 15-day minimum * Generous Parental Leave * FSA and HSA options * 401(k) * Growth & Wellness Stipend * WFH Equipment * Chance to work with the latest technology * A collaborative, high-ownership culture with clear opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
This is a leading-edge, forward-thinking Claims handling role, responsible for management and oversight of claims handling activities relating to Convex US’ Miscellaneous Professional, Casualty, Commercial Property and Property Facultative Reinsurance claims. Furthermore, you’ll act as a key partner for our brokers and clients. This role is outcome-driven, and one which combines supervision of technical adjusting and direction of claims strategy, account management, commercial and relationship management skills – underpinned by experience in fast paced, technology enriched environments. You will report directly to the Head of Claims, US and will be a key part of the CUS team. The role requires a willingness to be flexible and learn new lines of business as they develop, a critical client service orientation and the ability to nurture and develop a service excellence culture. As our successful candidate, you will embody the Convex values, add to the team spirit and bring a continuous improvement mindset.