APAC Lead - Payment Method Compliance

ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM APAC Payins TechOps is a newly formed team based in Singapore. Our charter is to improve the health and resilience of our payment acquiring volume, making it easier for Stripe to build and operate the integrations that support hundreds of billions of dollars in payments annually. Our team partners closely with payments and platform engineering teams to assess systems or processes that create high operational workloads, then develops durable solutions via code, tooling, data, and process improvements. We are responsible for the financial data quality of key systems at Stripe, ensuring that data is quarantined without impacting downstream systems while implementing the right changes upstream to prevent recurring issues. The team's work has a direct impact on Stripe's ability to expand into new markets and offer more sophisticated payment features to merchants. WHAT YOU’LL DO RESPONSIBILITIES * Scope and lead technical initiatives end-to-end: identify problems worth solving, propose the right solution approach, and deliver on that solution — not just execute on a pre-defined plan. * Investigate problems in systems by tracing problems through Stripe’s stack. You’ll examine code, write SQL queries, read logs, and inspect data pipelines to understand system behavior, then make changes to address. * Examine updates being made by Stripe’s financial partners to understand impact, and make the changes within Stripe to gracefully handle. * Design future anomaly detection systems and tools to ensure that financial data flowing through our partner and internal systems is reliable and correct. * Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. * Manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced setting. * Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Have 3+ years professional experience in a technical role (eg: Technical Operations, Software Engineer, etc.) or a technical user facing role (e.g. Solutions Architecture, Integration Engineer). * Write high-quality code that scales effectively. * Expertise in SQL and data visualization, proven experience analyzing complex datasets. * Comfort with developer tools (e.g. git). * Strong technical problem-solving skills, able to understand technical systems using a variety of methods. These include reading/writing code, reading documentation or partner specifications, debugging, asking well-formed questions to domain experts, or digging into raw data. * Excellent written and verbal communication across technical and non-technical audiences. * A strong interest in understanding the root cause of issues and building a durable solution. PREFERRED QUALIFICATIONS * Experience with accounting, financial reporting, and/or compliance domains. * Experience leveraging LLMs to streamline processes and reduce manual work.

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a Sales Development Representative (SDR) on the Greater China (GCN) team at Stripe, you'll support some of the region's largest and most innovative companies across various industries. You'll help power Stripe's growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You're skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios. You also enjoy building—whether it's improving the demand generation and sales processes, sharpening how we communicate Stripe's value, or creating tools and assets that help the team scale. If you're hungry, curious, persistent, and a strong team player, we'd love to hear from you. For the first months, you'll be part of the Sales Development Associate program, which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you'll continue learning and growing in your career as part of Stripe's Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data-driven, problem-solving approach to sales development, and look for someone who is confident in both prospecting to customers and in helping design our strategy. WHAT YOU'LL DO RESPONSIBILITIES * Research and create outreach materials for high-value prospects, in partnership with SDRs and AEs * Follow up with Marketing-generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings * Execute outbound sales plays created by Marketing * Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing * Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales * Follow up with potential customers who expressed interest but did not initially result in a sales opportunity * Effectively work through lead list meeting and exceeding service-level agreements, consistently update activity and contact information within the CRM system, and support weekly reporting efforts * Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging * Prospect into enterprises of all sizes across the APAC region using a variety of tools and outreach methods WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * A track record of top performance or prior success * Superior verbal and written communication skills * Self-starter who is able to operate in a hyper-growth environment * High professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with companies from the Greater China region * This role requires in-office participation three (3) days per week in our Singapore office At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.