Inside Sales Representative

ABOUT THE JOB Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK. WHAT YOU'LL DO Role: Inside Sales Representative (ISR) Location: 5 days a week - London, White City Compensation: Commission-only | Permanent guaranteed minimum £2,120/month | OTE £50–70k (uncapped) Responsibilities * Call merchants from a provided lead pool from marketing leads and demo Flatpay solutions over the phone and close contracts * Build and maintain your own pipeline, including generating referrals * Present tailored solutions that address specific merchant needs * Maintain accurate and up-to-date records in the CRM system * Uphold ethical selling standards and champion customer satisfaction * Provide feedback and insights to SDRs, marketing and product teams to strengthen go-to-market execution WHO YOU ARE Skills & Attributes * Highly motivated with a proven ability to identify opportunities and close sales * Excellent communication, negotiation and objection-handling skills * Resilient, self-starting and driven by commission and results * Organised and structured in managing daily tasks * Comfortable working independently while collaborating with SDRs and operations teams Background & Requirements * Experience in end-to-end sales (likely phone-based) with proven quota attainment * Experience selling to SME owners * Comfortable working in a commission-based role * No specific payments industry experience required * Fluent in English * Right to work in the UK (unfortunately we can't offer visa sponsorship right now)  WHY FLATPAY? Our Values  At Flatpay, how we work matters as much as what we achieve.  * Happy Humans – We bring energy to our work and create teams people enjoy being part of. * No Assholes – We perform at a high level while treating colleagues and customers with respect.  * It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business. * Start With No – We challenge ideas, think commercially and focus on what truly creates value. * Sky-High Ambitions – We set bold goals and expect people to keep raising the bar. * The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions. CONTACT INFO Hiring Process  1. Application Review – Our Talent Team reviews your CV to assess experience and potential fit. 2. Talent Team Screening – Short call with a member of our Talent Team to understand your experience, motivations and answer any questions you may have on the role 3. Manager Interview – Final interview with a member of our Inside Sales team 4. Offer – Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.

Responsibilities: Quotations and Order Processing: •    Prepare and enter quotations, sales orders, and purchase orders for products and services. •    Work closely with the Outside Sales team, valve, gasket, and pump shops to ensure accurate and timely order processing. Customer Communication: •    Answer incoming calls, respond to emails, and address customer inquiries, concerns, and complaints in a timely manner. •    Build effective relationships and trust with customers through active listening and understanding of their needs. Order Follow-up and Coordination: •    Follow up and expedite customer orders as needed, ensuring customer satisfaction. •    Collaborate with vendors on purchase orders, maintaining effective communication channels. Record Keeping: •    Maintain both digital and physical files accurately to ensure easy retrieval of information. •    Provide backup support for other Inside Sales representatives during their absence.   Training and Additional Duties: •    Complete required training to gain knowledge of the company's product lines. •    Perform other related duties as assigned by management. Punctuality and Attendance: •    Be punctual with a strong attendance record. Qualifications: •    Minimum of 3 years of industry experience is preferred. •    High School Diploma or equivalent. •    Self-motivated and a self-starter with excellent communication, time management, and organizational skills. •    Strong basic math skills, high attention to detail, and the ability to multitask. •    Good computer skills, including proficiency in Microsoft Office. •    General office functions knowledge and a typing speed of at least 35 words per minute.