Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Sr. Inside Sales Representatives focused on managing the end-to-end renewal process for our Unassigned, Mid-Market, Enterprise, and Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi-org accounts, ensuring a best-in-class experience for every customer while driving predictable retention and growth outcomes. You’ll play a key leadership role in building an inclusive, high-performance culture rooted in coaching, collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross-functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts. This is a full time role that will be held from our London Hub. WHAT YOU’LL DO AT FIGMA: * Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement * Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics * Lead renewal forecasting, pipeline reviews, and inspection of deal quality - ensuring accuracy, consistency, and timely execution * Analyze data to identify at-risk renewals and guide the team to act early and strategically * Coach to and iterate on renewal playbooks for LOA/TBH coverage, multi-org renewals, and non-ELA accounts, ensuring clarity on process and ownership * Collaborate closely with Sales Managers, GTM leadership, Customer Success, Deal Desk, Legal, and Finance to align on renewal strategy, account coverage, and engagement plans for strategic customers while streamlining quoting, approvals, and deal execution * Act as the senior level sponsor for complex or high-value renewals - partnering with senior partners, navigating escalations, and ensuring a positive customer experience at every step * Champion operational discipline - improving data hygiene, renewal velocity, and forecast predictability through consistent coaching and accountability WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 5+ years in B2B SaaS renewals, account management, or sales, including 2+ years leading teams * Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets * Strong cross-functional collaboration skills - able to build trust and alignment with Sales, Success, and Operations leaders * Strong sales skills operational rigor: adept at discovery, demo, negotiation, forecasting, inspecting pipelines, and making data-driven decisions * Experience with Salesforce and renewals tooling (e.g., Ironclad) and strong understanding of SaaS metrics (GRR, NRR, expansion rate) WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * German or French proficiency to support EMEA customers * Prior experience helping build or scale a regionalised renewals or inside sales organisation At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

As a Senior Account Executive you will drive new business sales. This is a high-profile role that requires an individual with superb energy and passion for new business acquisitions. The role is all about value selling at C-Level. Are you that person? Are you ready to impact an industry that is on the move?   Backbase provides a compelling opportunity for talented sales (hunter) professionals to work with prospects in various regions around the world. We are looking for senior sales professionals that are ready to play in the champions league and work with leading banks around the world, closing 1+ Million dollar deals. Backbase has an innovative, team-oriented, can-do culture. We offer a flexible, informal and fast-paced working environment, enabling you to travel/see the world and empower you to grow as a sales professional. As a Senior Account Executive, you carry your own sales quota within one of our regional sales teams. You report to the Regional Sales Vice President and will be responsible for developing and converting new opportunities into successful and happy customers. You closely collaborate with Inside Sales Representatives and our Solutions Engineering consultants, as well as the professional services organization. This role will involve working in close cooperation with sales counterparts from our partner base in the region to identify and qualify new regional sales opportunities and manage the pipeline. Day-to-day you will maintain the relationship between Backbase and prospects throughout the buying cycle while working closely together with our value consultants to build business cases and value stories, but also with our pre-sales experts on RFPs, deep dives, pitches and POCs. You will develop active partner relationships in the region that result in new software business and facilitate alignment between partners and the Backbase sales team in order to target account nomination, opportunity planning to drive joint license and service wins.   * You are a self-starter with entrepreneurial spirit who loves taking on a problem and attacking it head-on; * You are an intelligent individual with high self-awareness and appreciation for the “bigger picture”; * You are a driven and competitive mind with a strong desire to succeed; * You are a pure character who embodies craftsmanship and has a passion towards technology like no other; * You are a colleague who believes in the power of being stronger together. In order to be successful in this role, we need someone who has: * A solid track record of 10+ years in a relevant quota-carrying role within enterprise or SaaS software sales with a focus on new business; * A proven track record of achieving and exceeding set sales targets: a “closer”; * Ability to develop strong relationships quickly and to communicate effectively at all levels; prospect organizations including C-level, with partners and internally across the business; * You are digital-minded and tech-savvy and have a great understanding of the business value of digital and omnichannel customer interactions; * Demonstrated ability to articulate the business value of complex enterprise technology; * Experience in leading and presenting to c-level executives and becoming the trusted advisor; * Availability to travel (30%-50%); * Exceptional organization, presentation and communication skills, both verbal and written (English); * You have solid industry experience and relevant work experience in (or selling to the financial services industry. We're known for our great work environment and providing opportunities for career growth. We’re also committed to fostering a culture of collaboration, innovation, and growth. As a member of our team, you'll have the chance to work with some of the brightest and most talented people in the industry, as well as help shape the future of digital banking. Come join us and be part of something special.