
Parloa · Remotely in the USA
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerat...
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As
agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no
longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between
global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already
deploying Parloa at scale.
As a Senior Value Engineer - West Coast at Parloa, you own the financial and strategic narrative behind our most critical
enterprise AI deals. You will architect and validate CFO-grade business cases, ensuring our customers clearly understand—and can
defend—the economic impact of adopting Parloa.
This is a highly strategic, customer-facing role where you operate at the intersection of Sales, Solutions Engineering, and
executive stakeholders. You translate complex AI capabilities into measurable business outcomes, enabling a shift from feature-led
selling to value-led decision-making.
You will work on high-impact, $1M+ enterprise opportunities, partnering closely with Account Executives and Solution Engineers to
shape deal strategy, influence executive stakeholders, and drive confident investment decisions.
This is your opportunity to define how value is quantified and communicated in enterprise AI, helping global organizations
justify, adopt, and scale agentic AI with clarity and confidence.
post-live value validation
experience improvements
outcomes
positioning, and expansion
Studio)
leaders
SaaS or software environments
involving finance and procurement stakeholders
assumptions in executive conversations
Engineering, and GTM teams
operations environments
Talent Acquisition → Hiring Manager → Case Study / Presentation → Bar Raiser
Travel up to ~40% to support enterprise customers, primarily across the US
We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes
action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high
volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re
defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If
you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this
is where you do it.
At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s
evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with
clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for
themselves and those around them.
We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong
expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear
ambition: to become the global category leader in enterprise-grade conversational AI.
Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable
component, in addition to an equity package.
On Target Earnings: $
Salary Range
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are
instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
origin, disability status, socioeconomic background and other characteristics.
Title: Software Engineer Location: Austin, TX (Hybrid) Reporting to: Sr. Manager, Engineering About Hippo: Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most. Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. If you're energized by building what's next, we'd love to meet you. About This Role: Hippo is building effortless and trusted customer experiences powered by AI, and this role sits at the center of it. You'll build the integrations that power AI voice, chat, and email agents, connecting conversational AI platforms to Hippo's infrastructure. Your work shows up on live customer interactions : when a policyholder calls in to verify coverage, file a claim, or get routed to the right place, the systems you build are what makes that happen. This is not a maintenance role. We are actively shipping new agent capabilities and innovating on the insurance lifecycle with AI. You'll work directly with external AI vendors, own integrations across a growing multi-system stack, and grow into a role where you’re an active thought partner into how Hippo thinks about AI implementation. About You: You're a backend engineer who gets energized by making complex systems work together. You're comfortable picking up a vendor SDK with incomplete documentation and figuring it out. You move fast in a proof-of-concept phase and still build things that hold up in production. You care about how your code performs over time; you instrument what you ship, track the metrics that matter, and tie your engineering work to real business outcomes. You're early in your career but think like an owner. You want to be in a small team where your work is visible, and your growth path is real. You understand that integration engineering means living in the seams between systems. This role involves fast-moving vendor ecosystems, running pilots and experiments, and working through ambiguity to deliver for customers and our business. What You'll Do * Build and extend AI agent capabilities across service, claims, and operations on industry leading conversational AI platforms * Develop and maintain APIs that connect AI vendors to Salesforce, Snapsheet, NICE, and Auth0 * Participate in vendor evaluation spikes — build proofs-of-concept, document findings, and contribute to go/no-go decisions on new platforms * Build data export pipelines from AI vendor platforms into the data warehouse, designed with downstream analytics consumption in mind * Instrument your integrations with meaningful metrics and contribute to cost-to-serve reporting * Contribute to go-live operations: routing configuration, traffic management, and fallback validation * Participate in OnCall rotation for incidents during US business hours * Grow under the mentorship of senior and staff engineers you collaborate with daily Must Haves * 3+ years of backend engineering experience * Proficiency in TypeScript/Node.js and/or Python — these are the primary languages of the stack * Demonstrated experience building and consuming RESTful APIs in service-oriented architectures * Postgres or equivalent relational database experience * AWS experience (general cloud infrastructure, deployment, and tooling) * Comfort working with third-party vendor SDKs and APIs, including ones with limited or evolving documentation * Strong debugging instincts across distributed and multi-service systems * Familiarity with test-driven development principles; eager to grow into owning integration and contract test coverage * Metric-driven mindset — you measure the impact of what you ship and design systems with observability in mind * Bachelor's degree or equivalent in Computer Science, Software Engineering, or a related technical field Nice to Haves * Prior experience in insurance, Insurtech, or adjacent regulated industries * Salesforce integration experience * Experience with NICE CXOne or other contact center platforms * Familiarity with conversational AI platforms Benefits and Perks Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: * Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) * Equity - This position is eligible for equity compensation * Training and Career Growth - Training and internal career growth opportunities * Flexible Time Off - You know when and how you should recharge * Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers * Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. Hippo CCPA [https://s3-us-west-2.amazonaws.com/hippo-document-prod/legal+/HIPPO-HRPrivacyNotice.pdf]
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta: Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth. At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you. As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan. What you’ll be doing * Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform. * Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust. * Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility. * Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams. * Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets. * Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer. * Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta. * Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback. What you’ll bring to the role * Experience in customer-facing roles as a Pre-sales SE or Technical Sales. * Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process. * Native-level Japanese with excellent communication and reading comprehension skills. * Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations. * Joy in spreading solutions that lead the industry and benefit society. * Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world. * A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer. And extra credit if you have experience in any of the following! * Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC. * Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions. * Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience). * Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.). * Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments. * Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF). * Experience speaking at technical conferences or webinars, or writing technical blogs. * Experience communicating and working with overseas engineers in English. What you can look forward to as an Okta employee * Benefits * Social Impact Activities * Okta’s People, Connections, and Community Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta. Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy. #LI-Hybrid #LI-KH1 P14658_3317621 The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
CSQ227R29 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: * Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration * Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer * Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. * Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. * Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. * Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. * Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. * Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: * 8+ years experience in data engineering, data platforms & analytics, or software engineering * Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks * Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one * Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals * Familiarity with CI/CD for production deployments * Working knowledge of MLOps, ML/AI models and AI APIs * Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. * Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. * Documentation and white-boarding skills. * Experience working with enterprise clients and managing conflicts across a broad stakeholder range * Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. * Travel to customers 20% of the time * Databricks Certification About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.