Regional Threat Assessment Manager

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Global Threat Assessment Program (GTAP) provides 24/7 investigations and behavior-based threat assessments to guide Airbnb's response to ongoing critical safety incidents. Working across three regions (AMER, EMEA, and APAC), GTAP responds to ongoing threats of violence, stalking, harassment, and other serious safety incidents, partnering closely with Law Enforcement Operations, Legal, and  Customer Support to mitigate threats to our platform and communities. The Difference You Will Make The Regional Operations Manager for the GTAP is responsible for overseeing day-to-day operations within their assigned region. This role is crucial in ensuring the safety and security of Airbnb's community within the region. You will lead a regional team of threat assessment managers, set and manage team performance expectations, and serve as the expert voice on high-threat incident deescalations. A Typical Day * Oversee the daily operations of the GTAP within the assigned region, ensuring alignment with Airbnb’s mission and vision. * Manage threat assessment cases end-to-end within the region: triage incoming reports, investigations and structured threat assessments, develop incident management plans, and drive cases to resolution. * Maintain rigorous case documentation in accordance with GTAP standards — every decision must be explainable, consistent, and auditable. * Maintain regional situational awareness: track developing situations, and ensure relevant information reaches the appropriate GTAP and GSRM stakeholders in a timely way. * Coordinate with the Global Operations Manager and other Regional Operations Managers to ensure consistency and effectiveness across all regions. * Track regional caseload metrics: volume, time-to-triage, time-to-resolution, and SLA adherence. Provide accurate regional data to the Global TAO Manager for program-wide reporting. * Identify regional throughput issues or patterns — spikes in case type, emerging threat profiles, recurring escalation triggers — and raise them with analysis and proposed action. * Establish and maintain partnerships with local stakeholders to assess Airbnb’s methodology of managing threatening incidents and to exchange threat information to reduce and minimize risks to the Airbnb community within the region. * Manage regional Global Safety and Security team relationships with local law enforcement partners and other investigative, research, and intelligence groups and vendors. Your Expertise * 5+ years of experience in threat assessment, investigations, law enforcement, intelligence, or a closely related field. * Hands-on threat assessment case experience: you have independently triaged, assessed, and managed cases involving targeted violence, stalking, harassment, or comparable subjects * Solid documentation discipline: you write clear, accurate case notes that stand up to legal and operational scrutiny. * Clear written and verbal communication: you can summarize a complex, sensitive case for a non-expert stakeholder and present a recommended action with confidence. * Background in law enforcement, corporate security, intelligence, or a technology company trust and safety function with a case management component. * Experience in a globally distributed team with cross-regional collaboration. Mastery of open source research and online investigative techniques. * Ability to build partnerships and work collaboratively and cross-functionally. * Creative and entrepreneurial mindset with a positive attitude and hunger for learning. * Willingness and ability to travel within the region as needed. * Demonstrated commitment to Airbnb’s core values. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $156,000—$195,000 USD

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured" We are currently looking to hire a Threat Assessment Manager to join our team embedded with our client in San Francisco! This position allows for remote work within the United States. *This is a full-time position with a four-day, 10-hour shift schedule. The current schedule is Sunday through Wednesday, though shifts are subject to change based on business needs. JOB DESCRIPTION The Threat Assessment Manager will be responsible for comprehensive threat assessment management for client staff and operations, while contributing to and protecting client culture and business interests. This role provides behavioral threat assessments, case management, and other related security management services to address external threats to the client company.  The scope of the role pertains to threats to life safety to the company, employees, and partner community as directed by the client. Threat Managers will perform these tasks using client-supplied equipment, network access, and information platforms. Threat Managers will perform these duties via the following: * Application of subject matter expertise * Adherence to prescribed program policies and procedures * Coordination with the greater team of cross-functional program groups to provide immediate and collaborative incident management when needed. RESPONSIBILITIES * Develop and maintain comprehensive threat research regionally.  * Identify, investigate, analyze, and manage global threats to executive staff and employees * Produce actionable and concise threat analysis products in a timely manner to inform cross-functional groups, executive staff protection, and enterprise-wide security operations * Work with and guide open-source intelligence analysts, utilizing law enforcement databases, social media platforms, and the deep/dark web for known and potential threats capable of impacting executive staff, employees, or the business partner community. * Manage Safety and Security team relationships with local law enforcement partners and other investigative, research, and intelligence groups and vendors. * Work closely with the client's customer service team members on threats * Maintain global situational awareness of potential and developing threats and prepare impact analyses * Work on complex security incidents with multiple stakeholders, including those without experience in the threat and intelligence fields.  * Lead regional cross-functional program syncs to educate and develop improved threat capabilities. * Assist in program development with workflow creation, threat methodology research, and other planning products. * Have a team-focused approach to problem-solving.  * Be comfortable communicating with everyone from senior executives to entry-level employees.  * Have the ability to translate complex security issues in a way that your specific audience can consume and understand them. * Conform with and abide by all regulations, policies, work procedures, and instructions REQUIRED QUALIFICATIONS * 3-5 years of experience in threat analysis, ideally behavioral threat assessment, and threat management. * Experience supporting a comprehensive threat management program and direct experience conducting investigations, intelligence collection, analysis, and case management. * Extensive experience with utilizing open source research, criminal background information, and other online investigative techniques. * Current member (or ability to become a member) of professional threat assessment organizations (i.e., Association of Threat Assessment Professionals). * Ability to work some non-traditional hours (e.g., nights, weekends, or holidays) and respond to emergent or time-sensitive situations. * Excellent written and oral communication skills, demonstrable during the interview process. * Must be a highly adaptable and flexible individual with the ability to build partnerships and work collaboratively and cross-functionally. * Professional competency in the Google Suite of workspace applications and Mac OS. * This position requires up to 10% travel PREFERRED QUALIFICATIONS * Certified Threat Manager (CTM), or currently eligible to sit for the CTM exam per the Association of Threat Assessment Professionals (ATAP) standards. * Bachelor’s degree preferred (years of experience may be substituted). * Former or current Law Enforcement experience * International experience/living abroad * Data analysis * Planning and policy drafting * Training and Exercise experience COMPENSATION & BENEFITS * The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. * Concentric also offers an HSA employer contribution * Medical FSA * Employer-paid insurance: life, STD, LTD, and AD&D  * 401 (k) including employer match  * 11 paid holidays  * Paid leave (vacation, sick, parental) * Annual Health & Wellness Benefit * Pet Insurance * National discount employee program * Employee Assistance Program for personal needs * Credentity Protection - Eclipse Digital Protection by Concentric * Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. * Dedicated Security and Intelligence Training Programs for Professional Development * Coaching and Mentoring Opportunities San Francisco, California Pay Range $110,000—$110,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.