Legal Counsel, Innovation and Transformation

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. ---------------------------------------------------------------------------------------------------------------------------------- About the team The newly established Data, AI and Privacy Legal Team will deliver Data, AI and privacy legal support across Securitas Group. Within Region Europe, our work is organized into three hubs: 1. Central – France, Belgium, The Netherlands, Luxembourg 2. North-West – United Kingdom, Ireland, Norway, Sweden, Denmark, Finland 3. Mid & East – Germany, Austria, Switzerland, Croatia, Slovakia, Hungary, Romania, Czech Republic, Poland, Turkey, Serbia ---------------------------------------------------------------------------------------------------------------------------------- About the role We are looking for an experienced Data, AI and Privacy Legal Counsel to join our team and lead legal support for the Central Hub (France, Belgium, The Netherlands and Luxembourg). You will be the single point of contact for privacy, AI and data-governance matters across the four countries and the local legal entities and business units within them. You will provide pragmatic legal expertise on Data, AI and Privacy compliance to a wide range of stakeholders, and develop cohesive approaches across a decentralized organization – ensuring compliance while enabling innovation and business efficiency. This role offers a rare opportunity to shape how a newly established global function structures its Data, AI and Privacy compliance, and to foster collaboration across markets and business functions at scale. ---------------------------------------------------------------------------------------------------------------------------------- Key responsibilities Alongside day-to-day Data, AI and Privacy legal work, you will help establish structure and an efficient way of working. You will: * Act as the primary legal contact for Data, AI and privacy matters in France, Belgium, The Netherlands and Luxembourg, providing strategic and operational hands-on advice. * Advise on compliance with the GDPR, the EU AI Act, the e-Privacy Directive and the relevant local data protection laws across the four countries. * Contribute to the development of global data governance, AI risk-assessment and privacy compliance strategies. * Translate complex regulatory requirements into pragmatic, business-oriented guidance. * Conduct Privacy Impact Assessments (including DPIAs) and AI impact assessments, and support IT roll-outs, digital transformation projects and new data-driven solutions. * Ensure compliance for cross-border data transfers (SCCs, intra-group data agreements, data processing agreements). * Collaborate with local Legal Counsel to harmonise interpretations and provide consistent legal positions across EU markets. * Partner with stakeholders from Security, Compliance, IT, HR, Marketing and Product teams to embed privacy-by-design principles. * Deliver guidance, training and business updates on Data, AI and Privacy regulations and developments. * Contribute to monitoring, audit and reporting processes to support accountable governance. ---------------------------------------------------------------------------------------------------------------------------------- Who we are looking for You combine practical legal experience with strong stakeholder skills and business acumen. You are comfortable supporting multiple countries and business units in parallel, and you are energized by helping build something new. Our ideal candidate is: * Curious, adaptable and energized by change. * Hands-on, with a can-do attitude and a continuous-improvement mindset. * Skilled at stakeholder management – you have good interpersonal skills, build strong relationships and earn commitment and trust across a complex organisation. * A strategic thinker who connects privacy law, AI regulation and corporate data governance imperatives. * Confident guiding both legal and business decision-makers through complex regulatory expectations in a clear and practical way. * Committed to helping our business units treat personal data, and use AI technology, responsibly. * Enthusiastic about building coherence in fragmented or evolving structures. * Able to work independently – you own your commitments, priorities effectively, communicate proactively. Required qualifications and experience * 5+ years of experience in a privacy, data protection or technology legal role with substantive GDPR exposure. * Bachelor’s degree in law (privacy or AI law specialization welcome). Master’s degree preferred. * Deep understanding of the GDPR, the e-Privacy Directive, the EU AI Act and data governance frameworks (e.g. data life-cycle management, metadata standards, retention models). * Hands-on experience across the full privacy workflow – from running assessments to handling data breaches and delivering privacy training. * Proven track record in relationship building and stakeholder management across legal, business and technical audiences. * Comfortable collaborating across legal, IT, security and compliance domains to embed governance controls into operational practice. * Excellent project management and communication skills; adept at influencing non-legal colleagues in international environment. * Good working understanding of AI and IT applications. * Fluency in English. Nice to have * Some working knowledge of the wider EU Digital Decade regulatory package (e.g. Data Act, NIS2 Directive, DORA). * Relevant privacy certifications, such as IAPP Certified Information Privacy Professional Europe (CIPP/E). * Relevant AI governance certifications, such as IAPP Artificial Intelligence Governance Professional (AIGP). * Proficiency in French. ---------------------------------------------------------------------------------------------------------------------------------- Working conditions We are currently welcoming applicants from Poland, France, Belgium, The Netherlands or Luxembourg (with preference for candidates based in Warsaw, Poland). Hybrid model applies - the specific set up will depend on office regulations in the specific country. The role involves travelling (around 4-6 times per year). ---------------------------------------------------------------------------------------------------------------------------------- What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!

WHAT WE’RE ALL ABOUT: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!  But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 18 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain. Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.   IOT… A FANCY ACRONYM OR A SECRET CODE? The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.   THE OPPORTUNITY We are seeking an exceptional Managing Director – Operations to lead and scale the operational backbone of Wireless Logic. This role is accountable for the end-to-end operational performance of the business, ensuring that we can sell, deliver, bill, support, comply and govern effectively at scale. You will play a critical role in enabling growth while ensuring operational control, consistency, and resilience across a complex, international organisation. Working in close partnership with the Managing Director – Technology, this role ensures alignment between service delivery, platform reliability and change, supporting a high-availability, regulated and product-led business. This is a highly strategic and hands-on leadership role requiring strong commercial, operational and governance expertise. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO: END-TO-END OPERATIONAL LEADERSHIP * Own operational performance across: * Customer service delivery * Commercial lifecycle (Contract-to-Cash) * Internal IT and business systems * Compliance, quality and ESG * Legal governance * Ensure operations are predictable, scalable, controlled and auditable * Translate company strategy into repeatable, high-quality operational execution * Drive alignment between service delivery, commercial performance and operational control ---------------------------------------------------------------------------------------------------------------------------------- CUSTOMER SERVICE & EXPERIENCE * Own the customer service operating model and customer experience outcomes * Ensure service operations: * Deliver consistent, high-quality customer support * Meet contractual SLAs and performance standards * Provide clear communication during incidents and change * Partner with Technology to: * Manage customer impact during incidents * Ensure effective service recovery and coordination * Ensure customer experience is protected through growth and transformation ---------------------------------------------------------------------------------------------------------------------------------- COMMERCIAL LIFECYCLE PERFORMANCE & REVENUE PROTECTION * Ensure the organisation can contract, fulfil and bill customers accurately at scale * Hold leadership accountable for: * Revenue integrity * Billing accuracy * Commercial assurance across the lifecycle * Partner with the CFO to ensure: * Financial accuracy and control * Alignment between operational execution and financial reporting * Drive operational models that support revenue growth and margin optimisation ---------------------------------------------------------------------------------------------------------------------------------- BUSINESS OPERATIONS, SYSTEMS & ENABLEMENT * Ensure internal systems and processes enable efficient and scalable operations * Drive: * End-to-end process integration across the business * Reduction of system fragmentation and inefficiencies * Secure, compliant and auditable system environments * Own prioritisation of internal IT and operational system changes ---------------------------------------------------------------------------------------------------------------------------------- COMPLIANCE, QUALITY & ESG ASSURANCE * Own the organisation’s assurance and compliance posture * Ensure regulatory, quality and ESG obligations are: * Clearly defined and understood * Embedded into operational processes * Actively monitored and managed * Maintain confidence with regulators, auditors, customers and the Board * Drive continuous improvement through audit and assurance insights ---------------------------------------------------------------------------------------------------------------------------------- LEGAL GOVERNANCE & RISK MANAGEMENT * Oversee legal governance through the General Counsel * Ensure legal risks are: * Identified early * Managed pragmatically * Escalated appropriately * Ensure legal frameworks support commercial activity and operational execution ---------------------------------------------------------------------------------------------------------------------------------- OPERATIONAL GOVERNANCE & DECISION-MAKING * Own and lead the operational governance framework * Chair key forums including: * Service performance reviews * Commercial assurance and margin reviews * Risk, compliance and audit forums * Ensure: * Clear accountability and escalation paths * Strong cross-functional alignment * Effective resolution of operational conflicts * Act as final decision-maker on trade-offs between: * Customer experience * Operational efficiency * Commercial performance ---------------------------------------------------------------------------------------------------------------------------------- PARTNERSHIP WITH PRODUCT & GO-TO-MARKET * Partner with Product and GTM leadership to ensure: * Product strategies are operationally deliverable * Pricing and commercial constructs are executable * Products are scalable, compliant and supportable * Act as joint owner of: * Product operability standards * Launch readiness and go/no-go decisions * Provide insight on: * Cost-to-serve * Service complexity * Customer experience drivers ---------------------------------------------------------------------------------------------------------------------------------- PARTNERSHIP WITH MANAGING DIRECTOR – TECHNOLOGY * Act as the primary operational counterpart to Technology leadership * Ensure alignment between: * Service delivery * Platform reliability * Change and transformation initiatives * Balance: * Operational stability * Platform evolution and innovation * Maintain clear accountability boundaries: * Technology: platforms, engineering, reliability * Operations: service delivery, commercial performance, operational control ---------------------------------------------------------------------------------------------------------------------------------- MEASURES OF SUCCESS * Customer SLA performance and satisfaction * Billing accuracy and revenue leakage reduction * Margin performance and cost-to-serve efficiency * Audit, regulatory and compliance outcomes * Internal system performance and usability * Reduction in operational defects and repeat issues * Strength and maturity of operational governance and controls * Confidence of Board, regulators and executive stakeholders ---------------------------------------------------------------------------------------------------------------------------------- REQUIRED EXPERIENCE & ATTRIBUTES * Proven experience in a senior operational leadership role within a complex, international business * Strong background in telecoms, IoT, SaaS, or subscription-based environments * Demonstrated success in building and scaling end-to-end operating models * Deep understanding of commercial lifecycle management (Contract-to-Cash) * Experience operating in regulated or compliance-heavy environments * Strong financial and commercial acumen, including margin and cost-to-serve management * Experience working in private equity-backed or high-growth organisations is highly desirable We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.   Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.   By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.