
Anglian Dental · Nuthampstead
ABOUT THE ROLE Want to work with us but don’t see the right role? If you're a talented and passionate professional looking for an opportunity to join Anglian...
Want to work with us but don’t see the right role?
If you're a talented and passionate professional looking for an opportunity to join Anglian Dental, apply to our Talent Community
today!
What’s a Talent Community?
A Talent Community is a way for us to stay connected with amazing candidates who are interested in working with us—even if the
perfect role isn’t available right now.
When a new position opens, we check our Talent Pool first—so you’ll be ahead of the queue!
Who do we hire?
Sales & Customer Support
Finance & Administration
Marketing & Creative
Operations & Logistics
Engineering & Technical Roles
What do our teams do at Anglian Dental?
Our people play a vital role in keeping dental practices running smoothly across the UK. Depending on your expertise, you could
What are we looking for?
Why Join Anglian Dental?
With over 30 years of experience in the dental industry, we are experts in keeping surgeries running efficiently. We serve over
700 dental practices and continue to grow! Our mission? To be the go-to provider for surgery creation and maintenance across the
UK.
✨ Integrity
✨ Attention to Detail
✨ Teamwork
✨ Taking Ownership
✨ Problem Solving
Team Bonus
Flexible Working Options
Ongoing Training & Development
33 Days Annual Leave (Including Bank Holidays)
Enhanced Maternity & Paternity Leave
Health Shield Benefits
Free On-Site Parking & EV Charging
Unlimited Coffee, Refreshments & Lunch on Site
Quarterly Team Events & Birthday Gifts
How does the Talent Community work?
This Talent Pool isn’t actively monitored, but when we start hiring, we check here first!
If you're passionate about growing your career and want to be part of our journey, we want to hear from you.
Diversity & Inclusion
At Anglian Dental, we celebrate diversity and are committed to creating an inclusive workplace for everyone. We welcome applicants
from all backgrounds, even if you don’t meet every single requirement.
Apply today to join our Talent Pool and be the first to hear about new opportunities!
Park Farm Business Estate, Park Farm Ln, Nuthampstead, Royston SG8 8LZ
ABOUT THE ROLE As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support. You’ll be the first line of support for our clients, helping them articulate their equipment issues and ensuring they feel heard and supported from the first click or call. By putting a "sales hat" on and truly understanding the why behind a customer’s request, you’ll act as a proactive problem-solver who can spot where our services can add extra value to their practice. You won’t be expected to fix the equipment yourself, but your insight will ensure that every issue is routed to the right expert quickly, serving as a vital, empathetic bridge between our clients and our technical team. Key responsibilities · Professionally handling inquiries across phone, email, and WhatsApp, identifying the core issue and ensuring the client feels supported throughout. · Listening closely to our customers to understand their needs, suggesting solutions or services that genuinely help their practice run more smoothly. · Ensuring every inquiry is directed to the right technical team based on the urgency and nature of the problem. · Recording interactions and job details precisely within the CRM so our technical team has everything they need to succeed. · Working closely with internal teams to constantly improve how we deliver service and support to our clients. · Following up on job statuses and ensuring tasks are completed to a high standard, reinforcing customer satisfaction at every step. * Establishing transparent, friendly communication that makes our clients feel like we are a true partner in their business. About You You’ll bring a blend of strong interpersonal skills and a genuine "happy to help" attitude to the role. * Someone who understands that behind every equipment issue is a team that needs to feel supported and reassured. * You enjoy building rapport and have a knack for explaining the next steps clearly and professionally. * You aren't afraid to suggest a better way of doing things or a service that would solve a recurring headache for a client. * You’re a team player who is happy to jump in and help out wherever needed to ensure our customers are looked after. * You take pride in getting the details right the first time so nothing falls through the cracks. * You have a keen interest in learning our industry and how our technical teams operate so you can provide the best possible guidance. ` Why Join Anglian Dental? We’ve been supporting dental practices for over 30 years, with a reputation built on quality, service, and reliability. With over 700 practices already relying on us, and more joining every month, this is a fantastic time to become part of a team that’s growing fast. We’re on a mission to become a one-stop-shop for dental surgery creation and maintenance, and we know that getting there starts with our people. What We Offer: * Competitive salary & profit related bonus scheme * 33 days holiday (including bank holidays) * Enhanced maternity & paternity pay * Paid Sick leave * Health cash plan and retail discounts (after 1 year) * Ongoing training and development Our Core Values: Integrity • Attention to Detail • Teamwork • Taking Ownership • Problem Solving Explore our benefits and what it's like to work with us: https://angliandental.co.uk/about-us/careers-new/ Anglian Dental is proud to be an Equal Opportunity Employer. LOCATION Nuthamstead
INTRODUCING TECHPOINT TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us! At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia. THE ROLE Since incorporation in 1990 TechPoint | Golledge has enjoyed unprecedented success. As a leading supplier of frequency control products, including quartz crystals, oscillators, TCXOs, VCXOs, OCXOs, RTC modules, crystal filters, SAW filters and SAW duplexers, to the worldwide electronics industry. To actively promote and sell the company’s products, providing the best customer service in the frequency products industry and to support and the internal Sales team to work pro-actively in achieving set targets and KPI’s. Responsibilities * Providing dedicated customer service and sales administration support for existing and potential customers * Acting as internal Sales point of contact for existing and potential customers covering all aspects of their business * Overseeing that all necessary tasks are promptly completed and effectively communicated to all relevant personnel * Analysis of all sales related enquiries and creation of opportunities in CRM system where appropriate * Responding to quote & other customer service requests from existing and potential customers within 24 hours if practically possible * Proactive calling existing & potential customers * Proactively gathering & logging market information concerning potential customers, customers and competitors * Notifying your line manager of any lost business along with reasons for not winning * Ensuring actions from visit reports are completed within 24-hours if practically possible * Ensuring a high degree of accuracy is maintained in all tasks * Working together with external Sales team on quarterly business reviews (QBR’s) * Occasional support at trade exhibitions and customer visits overseas * Establishing strong relationships with internal and external customers and other departments within the business Key Performance Indicators * Quote completion, follow-up and conversion * Sales growth in your regions - Sales bookings, targeting year-on-year growth * Sales gross margin * Number of active customers, targeting year-on-year growth ABOUT YOU * Essential – Previous experience in a proactive sales environment. * Essential – Experience in the electronics manufacturing. * Desirable - Knowledge of customers, competitors, and market trends is highly valued. * Desirable – Strong communication skills. * The ability to travel including international as necessary. WHY US? * 25 days holiday plus Christmas shutdown * Your birthday as an additional day off * Private Healthcare * Health cash plan * Company sick pay * Bonus Scheme * Life insurance of 4 x your annual salary * Up to 5% employers pension contribution salary sacrifice * Option to buy up to 5 days of holiday * Enhanced Parental leave pay * Cycle to work scheme * Home and Tech salary sacrifice scheme * Free will writing service * Free parking
Join Scrutton Bland, one of the leading professional services firms in East Anglia, providing accountancy, tax, audit and advisory services to a wide range of businesses and individuals across the region. As part of our established and growing payroll bureau, we are seeking a Payroll Administrator to support a varied portfolio of clients across weekly, fortnightly and monthly payrolls. Our clients operate across a range of sectors, meaning no two days are the same and you'll gain exposure to a diverse and interesting client base. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering outstanding client service. You will work closely with an experienced and supportive team, receiving ongoing training and development to help you continue building your payroll career. We’re looking for someone with previous payroll experience, whether gained within a payroll bureau, outsourced payroll environment or an in-house payroll function. If you are organised, eager to learn and enjoy developing strong relationships with both clients and colleagues, we would love to hear from you. At Scrutton Bland, we are proud of our collaborative and people-focused culture. As part of the wider Sumer Group, one of the UK's fastest-growing professional services organisations, we combine the benefits of a local, relationship-led firm with the opportunities and backing of a larger national network.