Senior Communications Manager | Global

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role: Webcast Producer  Location: New York, United States ABOUT THE ROLE:  A financial services account is seeking a senior virtual events and multimedia producer to lead the planning, production, and delivery of high-quality live, on demand, and hybrid virtual events, as well as video content.  This role partners closely with the Head of Multimedia and Production Manager to support and evolve end-to-end production workflows and deliver best-in-class client experiences, while helping shape the future of virtual and hybrid event delivery across the firm. The role combines hands-on production oversight with a focus on scale, engagement, and operational efficiency, leveraging modern production tools, emerging technologies, and AI-enabled workflows where appropriate. The ideal candidate is proactive, detail-oriented, highly responsive, and holds a high bar for quality and results.  WHAT YOU WILL BE DOING:  * Lead end‑to‑end virtual and hybrid event production, from initial briefing and creative alignment through execution and reporting  * Lead all video content associated with and generated from webcasts, ensuring alignment with creative, brand, and production standards from concept through delivery  * Design and deliver cohesive hybrid event experiences that provides an equivalent, high-quality experience for both in-person and virtual audiences  * Support EMEA video content and webcast production, ensuring alignment with global standards and regional requirements  * Develop and manage detailed project plans, scheduling, timelines, and task lists to support multiple concurrent productions with precision and reliability  * Serve as the primary point of contact for speakers, moderators, and internal participants, ensuring clear communication of logistics, expectations, and best practices   * Oversee all technical and operational aspects of virtual event platforms, streaming tools, production workflows, and external vendors  * Operate with flexibility to support market-driven rapid response needs and cyclical live webcasts, including occasional early mornings, late evenings, or extended production days  * Uphold client's brand, quality, and operational standards across all productions  * Serve as a strategic partner to internal stakeholders on virtual and hybrid event design, audience engagement, and content delivery  * Continuously identify opportunities to elevate event experiences through new formats, interactivity, personalization, and storytelling  * Stay on the cutting edge of virtual event trends, platforms, and audience behavior, proactively recommending enhancements and new approaches  * Leverage AI tools and automation to optimize planning, production, and post‑event workflows   * Partner with the multimedia team to evolve an AI‑enabled production model that improves speed, consistency, and cost efficiency  * Use data‑driven insights to inform event strategy, audience targeting, engagement optimization, and performance measurement  * Create timely, clear, and effective communications for stakeholders, speakers, and partners  * Manage event data, metrics, and analytics to support follow‑up, reporting, and continuous improvement  * Proactively identify and deliver value‑adds at every opportunity - finding innovative ways to enhance content, engagement, and impact  * Share best practices, emerging platforms, and new supplier insights across the team to continuously raise the bar  WHAT YOU NEED TO BE GREAT IN THIS ROLE:  * 5–6+ years producing live virtual events/webcasts and hybrid events (corporate, agency, or enterprise environment), preferably in financial services environment  * Strong working knowledge of live streaming and webcast production fundamentals, with hands-on experience using at least one major virtual event/webcast platform  * Bachelor’s degree in communications, media, broadcast, or related field or equivalent practical experience  * Proven track record managing multiple, high-visibility productions simultaneously, balancing tight timelines, senior stakeholders, and uncompromising production standards  * Demonstrated ability to run show flow development, rehearsals, speaker prep, live run-of-show execution, and contingency planning  * Excellent project and production management skills, including development of timelines, run-of-show documents, production briefs, and task plans  * Demonstrated experience managing vendors, freelancers, and cross-functional partners from kickoff through post-event delivery  * Data-driven mindset, with experience measuring and reporting event metrics (e.g., registrations, attendance, engagement, watch time, drop-off, Q&A, poll participation) and translating insights into actionable improvements  * Exceptional written and verbal communication skills; with the ability to translate technical requirements into clear guidance for speakers and stakeholders  * High emotional intelligence with executive presence: calm under pressure, proactive, service-minded, and confident in live production environments  * Strong attention to detail and commitment to excellence, ensuring brand integrity, show polish, audience experience, and participant readiness  * Experience designing virtual/hybrid events for audience engagement and content strategy (format selection, interactivity, segmentation, personalization, story arc).   * Foundational understanding of video post-production workflows and formats, including basic editorial concepts, audio standards, codecs, frame rates, and branding packages  * At the time of this posting, the base salary for this position may range from $130,000.00 to $140,000.00 USD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.    REQ ID: 17792 #LI-MIDSENIOR   At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $130,000—$140,000 USD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

WHO WE ARE Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the Pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.  We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The Pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past seven years in a row.   We have offices in the US in New York and Philadelphia, with employees across 25+ states, as well as in London and Germany.  Our client roster includes U.S. Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, American Cancer Society, Ricola, Herschend Family Entertainment, Edible Arrangements and more.       YOUR ROLE We are hiring a Director to join our Planning and Business Leadership team in a full time temporary role through September (benefits eligible). As a champion of media planning and strategy, the Director, Media, is responsible for delivering a level of innovation and excellence in work.  This requires an in-depth understanding of communications and media strategy, cross-channel planning, and the intricacies of online and offline media activation and campaign performance analysis. You have 6+ years of experience in an integrated cross-channel media planning role.  You are passionate about consumer behavior, digital media, technology, and data. You have strong POVs, engaging in industry and agency thought leadership.   ' This role is hybrid, and requires working onsite at our New York office, with flexibility to work from home * You can toggle between the strategic and executional sides, because knowing the technical allows you to craft a stronger strategy. * You are comfortable explaining media theories and technology to clients, partners, and internal teams. You take away the smoke and mirrors and are a teacher and mentor to your team. * You enjoy building relationships with clients, as well as new business prospects and partner agencies. * You have an entrepreneurial streak and are excited about building the agency with new tools, ideas, and opportunities. * You are looking for a place to learn, push and build something special, and want to do it in a collaborative environment. You should be comfortable in a casual environment where the structure is loose, and the only limitations are your own. REQUIREMENTS  * 6 + years of experience in media planning. * Vertical experience in financial, banking, wealth management or related is highly desirable.  * Providing strategic leadership based on an in-depth knowledge of each clients’ business * Advance media product delivered to clients, fueled by a holistic understanding of advertising and media. * Liaison between partner agencies, media partners, in-house client strategy/creative team * A thorough understanding of the media landscape and how it’s evolving * Team management, including managing and mentoring team members. Reviews, performance issues, timely reviews/feedback, active work distribution and fair rotations * Strong listening skills: believes good thinking can come from anyone and any place. * Participation in new business * A team player willing to compromise their point of view in support of others. This person WILL BE part of a highly successful integrated cross-discipline team Salary range $100k - $145.  Commensurate with experience. Compensation is determined on the skills, qualifications and tenure of the applicant.  Ideal is a NY based candidate. This role is benefits eligible.   CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: * Flexibility to work in hybrid manner with in-office and work from home options (depending on role).  * Open/Flexible PTO with US & UK specific policies  * Sponsored healthcare options and agency-wide physical & mental health support  * 401k with company match (USA), and generous Pension (UK)  * Paid sabbatical at significant milestone anniversaries * Generous paid parental leave policy * Life milestone recognition & support * The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development) * Cell phone/tech reimbursement * Student Loan payment plan (US) * Tuition reimbursement * Learning & Development and training programs * And burgers – lots and lots of burgers   COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.  All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)  Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  * Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time. * Ability to stand, bend, and reach * Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. * The ability to observe details at close range (within a few feet of the observer). In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com.  (US based candidates).