Strategic Programs Manager

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Strategic Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Manager of Strategic Finance to partner with the Sales and Marketing teams to drive initiatives including new business acquisition planning, budget optimization, and long-term strategic projects. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term value in a high growth environment at scale. A day in the life (Responsibilities) * Provide financial and strategic thought leadership supported by rigorous analysis, with a focus on new business acquisition targets and budget optimization  * Facilitate executive leadership decision making by translating sophisticated financial analysis into actionable operational recommendations * Drive strategic initiatives through a combination of business partnering, analytical insight, and project management * Collaborate across all levels of the organization by building strong cross-functional relationships and developing a deep understanding of Toast’s business model, including unit economics, product and market strategies, competitive landscape, and internal processes * Analyze and report on GTM KPIs, including bookings forecasts and customer acquisition costs, in support of executive decision making * Deliver monthly/quarterly quantitative and qualitative analysis of financial results, including variances to plan, ensuring key issues, risks, and business drivers are understood and highlighted   What you'll need to thrive (Requirements) * Bachelor's degree in Finance, Accounting, Economics, or related field * 7+ years of experience in Strategic Finance, FP&A or Business Intelligence roles * Proven track record as a finance business partner to Sales and Marketing organizations, with a strong emphasis on sales rep capacity modeling * Exceptional interpersonal skills with proven success collaborating across a wide spectrum of stakeholders and developing high performing talent  * Advanced Excel and financial modeling skills. Ability to distill complex analyses into structured outputs used by teams throughout the company to size opportunities and build business cases for pursuing new initiatives * Effective project management and communication skills; highly organized, independent, and self-motivated, with ability to build for scale and present to all levels of management What will help you stand out (Nonessential Skills/Nice to Haves): * Public company Strategic Finance experience * Working knowledge of Adaptive * Working Knowledge of SQL * Sales compensation/quota planning experience * Experience leveraging generative AI tools (e.g., ChatGPT, Gemini, Claude) to accelerate workflows, boost productivity, or enhance creative output AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Pay Range $143,000—$229,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MongoDB Professional Services acts as the delivery owner for complex customer initiatives, translating strategic goals into measurable outcomes across modernization, migration, and AI-related programs. We drive accountability through strong governance, proactive risk management, and alignment with customer priorities. ABOUT THE ROLE As a Senior Project Manager, you will serve as the accountable delivery lead for complex, customer-facing Professional Services engagements. You will translate customer objectives into clear delivery strategies, balancing customer outcomes with Professional Services business discipline (efficiency, utilization, and health). We’re looking for candidates who are comfortable working remotely in the US and are able to support either east or west coast customers and internal stakeholders. You will partner consultatively with stakeholders to shape priorities, manage tradeoffs, and ensure delivery remains focused on high-value outcomes. This role requires an operator who can navigate technically complex environments, lead executive-level governance, and integrate AI-related discovery into the engagement strategy to drive efficiency and value. What you will do: * End-to-End Delivery: Lead engagements from kickoff through closeout, maintaining continuity and ensuring delivery aligns with customer priorities and business outcomes * Governance & Operations: Establish rigorous delivery governance, including project planning, milestone tracking, RAID management, and status reporting * Consultative Partnership: Serve as a trusted advisor, helping customers clarify objectives, make informed tradeoff decisions, and connect technical execution to strategic business value * Stakeholder Management: Drive alignment and influence outcomes across cross-functional teams (Consulting, Sales, Customer Success) and customer stakeholders, even without direct authority * Commercial & Delivery Health: Balance customer outcomes with sound business management, including financial discipline, resource utilization, and engagement risk mitigation * AI Integration: Identify opportunities where AI consultation adds value, leveraging technical subject matter experts to drive efficiency and unlock outcomes * Continuous Improvement: Contribute to organizational delivery standards and mentor team members to improve consistency and predictability WHAT YOU BRING: * Experience: 8+ years leading complex, customer-facing projects or programs in SaaS, Consulting, or Professional Services * Execution & Governance: Strong command of project delivery fundamentals (scope, schedule, risk, dependencies) and delivery tools (e.g., Jira, Smartsheet) * Communication & Influence: Proven ability to influence cross-functional teams and maintain an executive presence with both technical and non-technical stakeholders * Business Acumen: Deep understanding of Professional Services economics, engagement health, and linking delivery to long-term customer growth * AI Fluency: A practical understanding of enterprise AI transformation; ability to identify AI use cases and facilitate relevant expert engagement * Adaptability: Proficiency in both Agile and structured delivery models, with the judgment to operate effectively in ambiguous environments PREFERRED QUALIFICATIONS: * Experience leading high-visibility database, cloud, or software modernization initiatives * Familiarity with MongoDB products and services * Experience facilitating strategic governance cadences (e.g., QBRs) ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 2273481019 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $90,000—$176,000 USD