Sales Development Representative

ABOUT US SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.   ABOUT THE ROLE Do you love the challenge of opening doors, starting conversations, and turning cold prospects into warm opportunities? At SFG20, we're looking for a tenacious, commercially-minded Sales Development representative to join our growing New Business team. This isn't a lead-following role. This is a true outbound SDR position where you'll own pipeline generation, build relationships with senior decision-makers, and create opportunities through smart, strategic prospecting. As the industry standard for building maintenance, we're transforming the built environment through our software, expertise and standards. Now we need someone with a genuine hunter mentality to help us reach even more organisations. 📍 Hybrid role with amazing offices in Manchester No.1 Spinningfields.   KEY RESPONSIBILITIES: Pipeline Generation (Outbound-Led) * Build a high-quality pipeline through structured outbound prospecting into target accounts aligned with SFG20’s Ideal Customer Profile (ICP). * Identify, prioritise, and systematically engage key accounts using multiple channels (phone, email, LinkedIn, strategic research). * Map organisations to identify stakeholders, decision-makers, and influencers, clarifying account structures and opportunities. * Run proactive outreach aligned with defined sales plays and industry value propositions. * Own early-stage opportunity development, moving prospects from initial engagement to qualified pipeline.   Qualification & Sales Framework Alignment * Qualify opportunities using defined frameworks (e.g. MEDDICC/BANT) to ensure pipeline meets clear criteria. * Validate customer pain points, business drivers, decision processes, and commercial potential. * Ensure opportunities fit SFG20’s ICP, showing clear need and buying intent. * Maintain pipeline quality by challenging and disqualifying where needed.   Appointment Setting & Opportunity Handover * Secure quality meetings and demonstrations for Account Executives with clear objectives and next steps. * Provide thorough handovers, including stakeholder mapping, pain points, qualification, and deal context. * Act as a strategic partner to AEs, ensuring sales process continuity and momentum.   Account-Based & Market Engagement * Develop deep understanding of target industries, buyer personas, and use cases. * Continuously refine account lists using insights, data, and feedback. * Position as a credible, insight-driven first contact, adding value to each interaction. * Stay updated on industry trends, competitors, and market dynamics to spot new opportunities.   Mindset & Ownership * Operate with a hunter mentality, self-sourcing and owning pipeline creation. * Focus on effective outcomes (qualified pipeline and revenue), not just activity volume. * Consistently test and refine outbound approaches to boost conversion and engagement.   ESSENTIAL EXPERIENCE * Proven experience in Sales or Business Development roles with an outbound focus in SaaS, software, or technology environments. * Demonstrated success generating pipeline through outbound prospecting, with a record of converting target accounts into qualified opportunities. * Experience working with Ideal Customer Profiles (ICP) and applying account-based prospecting to develop key accounts. * Strong discovery and qualification skills using structured sales frameworks (e.g., MEDDICC, BANT). * Confident communicator, adept at engaging senior stakeholders, building credibility, and leading value-driven discussions. * Proficient in CRM systems (e.g., Salesforce) and sales engagement tools for managing pipeline, tracking activity, and driving performance. * Commercially minded, able to identify business needs, align solutions, and prioritise high-value opportunities. * Resilient, self-motivated, with a strong hunter mentality and comfortable in high-activity, target-driven outbound roles. * Strong organisational skills and attention to detail in account research, stakeholder mapping, and opportunity tracking.   Desirable * Experience in Facilities Management (FM), built environment, or property sectors. * Previous HubSpot experience. 📢 OUR INTERVIEW PROCESS IS A LITTLE DIFFERENT... Because we're hiring SDRs, we want to see SDR skills in action. STAGE 1: ELEVATOR PITCH VIDEO Submit a 60-second video introducing yourself and pitching Facilities IQ.   Focus on: * What Facilities IQ is * The key benefits and value it offers * What sets Facilities IQ apart   We're interested in how you communicate, engage, and persuade your audience. STAGE 2: TALENT INTERVIEW A conversation with our People Team to learn more about you, your experience and what motivates you. STAGE 3: WALK THE WALK This is where things get interesting. If you progress, we'll ask you to do what great SDRs do every day: 👉 Prospect. 👉 Create an opportunity. 👉 Secure a meeting. You'll be given details of our Head of New Business and challenged to land an interview with them using the same creativity, persistence and professionalism you'd use in role. No gimmicks. No tricks. Just a chance to demonstrate the skills that make the best SDRs successful. Because we're looking for people who don't just talk about prospecting - they actually do it.   ADDITIONAL INFORMATION All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Unfortunately, we are not able to offer sponsorship. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks.   Our Benefits: * 🏖 26 days holiday + Bank holidays + buy up to 5 days * 🏥 Private Medical insurance with BUPA * 🏡 Remote/Hybrid first policy * 💙 Employee Assistance programme with WeCare * 👨‍👩‍👧 Enhanced Family Friendly Benefits * 🏋️‍♂️ Gym Discounts * 🚀and more!   Equal opportunities for everyone Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work! We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work. We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If there’s anything we can do to accommodate your specific situation, please let us know.

FRESH FOOD, HAPPY DOGS. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave), hand delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe - but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us.  ---------------------------------------------------------------------------------------------------------------------------------- 🐾 THE JOB:  Are you a fun, vibrant, dog lover and want to earn £45,000+ per Annum Realistic OTE? This could be the perfect role for you! We are looking for tenacious, animal-loving sales representatives to join our high performing sales team. This is an excellent opportunity to earn uncapped commission whilst helping pet pawrents discover food that makes their cats and dogs thrive! We offer a genuinely supportive working environment and want driven individuals who match our passion and ethos. Top performers in the role are currently earning £85,000+ Per Annum. The best part? You'll be contracted to work 16 day shifts per month — giving you more time for life, while still building a brilliant, high-earning career. In this role, you'll represent Butternut Box at face-to-face selling opportunities across Manchester and surrounding areas. Activations include shopping centres, food festivals, county shows, Christmas markets, exhibitions, dog shows and more. * You’ll be attending events selling Butternut Box across the region, stopping potential customers and pitching our offering to them * The majority of locations will be within 90 minutes of Manchester. Any travel outside of 1 hour, mileage will be paid. Any travel 2 hours+, accommodation will be provided * At times, you will be required to set up & break down our Butternut Box selling stand ---------------------------------------------------------------------------------------------------------------------------------- 👀 WHAT WE'RE LOOKING FOR:  * Full clean Driving licence and car is required * Must be based a commutable distance from Manchester. * Must have customer-facing experience & be looking for a career in sales - face to face selling experience is highly valued * Must be 18 years old or older * Hardworking and driven by sales * Confident in large spaces and big crowds * Have amazing interpersonal skills * You’re a huge dog lover, of course! ---------------------------------------------------------------------------------------------------------------------------------- ⏳ THE INTERVIEW PROCESS: 1. Initial Butternut Box Sales Pitch 2. Initial call with your dedicated Talent Acquisition Partner, carried out remotely.  3. Sales interview, usually carried out in person.  We usually expect our interview process to take 1-3 weeks, end to end.  ---------------------------------------------------------------------------------------------------------------------------------- 🙌 OUR BENEFITS: * 25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years * 5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Hit pause when you need it most * £250 personal learning & development budget to sharpen your skills * A significant discount on our Fresh food, to keep your own dogs as healthy as our customers * Enhanced parental leave * Flexible core working hours * Cycle to work scheme * Pension with NEST * Private Medical Insurance with Vitality * Private Dental Insurance with Bupa * Paid time off for fertility treatments and pregnancy loss * Paid sabbaticals for squad members with 5 or more years service at Butternut * Discounted gym access through MyGymDiscounts * Lots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie and many more….) ---------------------------------------------------------------------------------------------------------------------------------- 💡 IMPORTANT THINGS TO NOTE: * We recommend getting your application in as soon as possible. We reserve the right to close the role early.  * We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications.  * For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK. ---------------------------------------------------------------------------------------------------------------------------------- ❗️WE BELIEVE IN A SEAT AT THE TABLE FOR EVERYONE.  Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.