Country Manager - Greece

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Greece can order their groceries and have them delivered to their doorstep at lightspeed. As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets, optimizing store layout, improving picking and packing costs, ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your operation. In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day. WHAT YOU’LL BE DOING * Responsible for the end to end store operations, from fulfillment to delivery in a group of our stores. * Focus on the continuous improvement of our operations. Key focus areas include: safety, quality, customer experience, and productivity. * Maintaining an ambitious and motivated team is one of your main responsibilities, while you also hire and train new store leaders. * Provide day to day leadership and guidance to store leaders and associates to optimize store operations and guarantee operational excellence. * Drive the creation of shift schedules, quality initiatives, process change initiatives, and other change initiatives to support and enable store leaders to meet and exceed business targets. * Review the demand forecasts and determine your productivity requirements to meet the overall store/country objectives. * Develop optimal store operations in your country together with the Operations Manager and other members of your team. Examples of your areas of responsibility could be workforce management, people compliance, collaboration with inventory and commercial teams, product initiatives and feedback.  OUR HUMBLE EXPECTATIONS  * Operations management experience in retail, distribution or platform economy environments. * Great analytical skills. Excel skills are a strong recommendation. * Experience of leading teams in stores or in a similar field. * Full professional proficiency in English and Greek. * Ability to think and act fast operationally with an eye for detail. * A hands-on, proactive, practical, pragmatic attitude with resiliency for changes. NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! You will fit into a truly diverse team across 32 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda. We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a commercially driven professional who enjoys building strategic partnerships and growing high-impact business opportunities? Are you excited by the idea of helping shape the future of Wolt’s Commerce Platform in Greece while working with some of the country's largest merchants? If yes, we'd love to meet you! At Wolt, you can grow your career with a fun and fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries. To support our expanding merchant offering, we are growing our Commerce Platform team in Greece. This role focuses on developing strategic partnerships across both existing and new merchants while working closely with the Commerce Platform Lead to unlock long-term growth opportunities. Wolt Commerce Platform Products in a Nutshell * Wolt Drive - A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels. * Wolt Storefront - A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion. As Business Development Manager, you'll play a key role in expanding both products across Greece by growing strategic partnerships, identifying new business opportunities, and driving cross-functional initiatives from idea to execution. WHAT YOU’LL BE DOING As a Business Development Manager, you'll work closely with the Commerce Platform Lead to grow Wolt Drive and Storefront across Greece. You'll own strategic partnerships, identify new business opportunities, and drive cross-functional initiatives from idea to execution. Day-to-day in this role you'll: * Own and grow a portfolio of strategic merchant partnerships, across retail and restaurant verticals identifying opportunities to drive long-term commercial growth. * Build and develop relationships with key stakeholders, leading commercial discussions and presenting solutions alongside the Commerce Platform Lead. * Identify and pursue new strategic business opportunities, managing long sales cycles from prospecting through launch. * Take end-to-end ownership of new partnership initiatives, coordinating with Product, Operations, Legal, Account Management and other internal teams to ensure successful execution. * Monitor business performance, use data to identify growth opportunities, and support commercial decision-making. * Act as a trusted partner to the Commerce Platform Lead, helping shape and scale Wolt's Commerce Platform in Greece. OUR HUMBLE EXPECTATIONS You’ll succeed in this role if you: * Have 3-6 years of experience in business development, strategic partnerships, key account management, or a similar commercial role. * Have experience managing complex commercial discussions and building long-term relationships with large merchants or enterprise clients in retail, restaurant, or similar consumer-facing industries. * Are comfortable working with commercial data and using insights to drive business ddecisions. * Take ownership, thrive in ambiguity, and enjoy building new processes and partnerships from scratch. * Are an excellent communicator who can confidently present to senior stakeholders and collaborate across multiple teams. * Have experience in e-commerce, retail, logistics, SaaS, or marketplace businesses (considered a plus). * Are fluent in English and Greek. NEXT STEPS If you're excited about driving growth, managing key business relationships, and contributing to the success of leading commerce solutions, apply below!   OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.