Operations Specialist (12-Month FTC)

About Ogilvy   Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.   About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. Department: Social & Advertising Location: London Contract type: 12-Month FTC Full Time/Part time: Full Time Reporting into: Client Partner   About Ogilvy:  Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.   In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.    The Role: As the Account Director (Integrated, Social-first), you will support the delivery of large-scale, integrated campaigns for a consumer tech brand within a collaborative WPP inter-agency model. While social-first in thinking, particularly across TikTok, Instagram and YouTube. This role spans brand, influence, content, and paid media touchpoints to help deliver cohesive, multi-channel campaign ecosystems.  You will report into the Integrated Business Director and work closely with them to help lead a dedicated team responsible for the day-to-day project management and delivery of major campaign workstreams. A key part of your role will be supporting the translation of brand and campaign strategy into actionable content ecosystems, ensuring ideas are clearly structured, well-managed, and set up for scale and consistency across social, influencer, brand, and wider media channels.  You will play an important role in helping bring the brand’s cultural ambition to life through big, idea-led campaigns, supporting the coordination of talent and creator partnerships where relevant, and ensuring all work is delivered in a way that is culturally resonant, strategically aligned, and platform-native in execution.  With a strong understanding of social media and integrated campaign delivery, you will help ensure ideas move fluidly across channels, connecting social storytelling with broader brand platforms, influencer collaborations, and paid amplification. You will also support the development and rollout of campaign toolkits, content playbooks, influencer frameworks, and delivery guidance, ensuring effective execution across internal teams, markets, and external partners.  This role requires a highly organised, proactive account lead who can navigate complex stakeholder environments, bring clarity to multi-workstream campaigns, and maintain momentum across fast-moving, high-profile work. You will be equally comfortable managing day-to-day delivery detail while supporting the broader strategic direction set by senior leadership.  Ultimately, you will act as a key operational and client-facing anchor within the account team helping ensure ideas are delivered seamlessly, workstreams are well-coordinated, and campaigns land with clarity, consistency, and impact across all touchpoints.  This role is ideal for someone passionate about social-led thinking, with proven experience supporting the delivery of large-scale integrated campaigns across multiple channels in fast-paced environments, and a strong track record of keeping complex, cross-platform work on track from briefing through to delivery.   Key Responsibilities:  · Be the client’s trusted advisor – Build strong partnerships with mid-level clients, acting as a point of escalation and a source of strategic guidance. Know your clients’ businesses, challenges, and expectations inside out, acting as their trusted advisor.  · Be the creative problem-solver – Anticipate challenges and proactively develop solutions. Push for creative excellence while ensuring projects stay on track.  · Be the strategic leader – Lead the development of strategies that connect client objectives with creative solutions. Ensure all work aligns with the client’s broader business goals.  · Be a driver of creative excellence - Actively participate in creative reviews, offering thoughtful and well-substantiated insights to challenge and enhance our work. Possess a keen understanding of what resonates with audiences and delivers results, applying this knowledge to ensure all creative aligns with strategic objectives and market effectiveness.  · Be commercially focused – Oversee financial management, including fee/scope tracking and profitability. Ensure projects meet financial targets and contribute to the agency’s success.  · Be the team guide – Oversee project execution. Lead cross-functional teams to deliver high-quality work. Provide mentorship and support to junior team members, empowering them and helping them grow and succeed.  · Be a role model – Set the standard for collaboration, accountability, and resilience. Inspire teams to deliver their best work, even in high-pressure situations.  · Be the connector between strategy & delivery - Drive your projects with confidence, ensuring they deliver on client objectives from strategic development to creative execution and production. Lead strategic discussions, questioning and refining strategies to ensure they are robust and aligned with your clients’ goals.  · Be the external face of the agency - Own all client-facing elements, including scopes, presentations, and communications, ensuring alignment with both client and agency goals.  · Be the advocate - Advocate for your account’s needs within the agency, ensuring it receives the resources and attention required to succeed    Key Skills:  · A strategic mindset, with the ability to connect client objectives to creative solutions and long-term goals.  · Strong leadership skills to guide teams, inspire collaboration, and set the standard for excellence.  · A creative problem-solver who can anticipate challenges and develop innovative solutions.  · Exceptional organizational skills to manage complex projects and ensure smooth delivery across multiple stakeholders.  · Confident and persuasive communication skills to present ideas, negotiate effectively, and manage client expectations.  · A deep understanding of the creative process and the ability to champion bold, impactful work.  · Resilience and adaptability to thrive in high-pressure situations and deliver outstanding results.  · A relentless focus on advocating for the client’s needs and ensuring their objectives are prioritised.  · A creative problem-solver who thrives on tackling complex challenges and finding innovative solutions.   Join our team in the role of Account Director, where you will spearhead impactful creativity and cultivate client relationships on a global scale. Shape campaigns and champion innovation.   How we help you Thrive:     *  25 days annual leave + 1 Volunteer Day  * Bupa Healthcare * Enhanced Maternity, Adoption and Shared Parental Leave * We have a Flexible Working Model with core working hours: 10am – 4pm * A 1.5:1 Matching Pension Structure * Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year  * Season Ticket Loan and Cycle to Work Scheme * Life Assurance At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.  We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.  Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.