AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES.

Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents,

purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they

give product and operations teams the visibility and control to trust every outcome.

We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Google. If you're excited to tackle some of the

hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.

🎯 HOW YOU’LL MAKE AN IMPACT

This isn't a maintenance role or a feature factory. At Gradient Labs, you will own systems that matter — from the first

architectural decision through to production, scale, and everything that breaks along the way.

You'll work on the infrastructure that makes autonomous AI agents actually reliable in the real world. That means building for

failure, designing for observability, and shipping with conviction — not waiting for a perfect spec that will never arrive.

Build the OS for AI Agents — Contribute to a safe, scalable platform that lets us iterate on autonomous agent capabilities

faster than anyone else. You are building the infrastructure that makes AI actually work in production.

Ship Resilient Systems — Design and own systems that hold up under failures, retry storms, and resource starvation — with full

observability baked in. Reliability is a baseline, not an aspiration.

Take Products from 0 → 1 → Scale — Scope something from scratch, make the early architectural calls, and stay responsible for

it as it grows. We build with conviction and we see things through.

Move Fast, Ship Often — Iterate in small increments. Multiple deploys a day. Comfort with ambiguity is not optional — it is the

job. The mission moves faster than the roadmap.

💡 WHAT YOU’LL BRING

Substantial tenure building production software at a fast-growing company — fintech, AI, consumer tech, or any environment

where pace and stakes were both high

Proven experience owning complex, high-stakes systems end to end — not handing off at merge, but staying accountable through

observability, iteration, and scale

Deep fluency in Go (Golang) and comfort operating across a modern backend stack (PostgreSQL, Temporal, GCP, Kubernetes)

A product instinct that goes beyond technical elegance — you think from the customer backwards and bring that into every

architectural decision

Senior, Staff, Principal or Distinguished level in practice — someone who has operated with real scope and real accountability

Genuine excitement for autonomous AI as a platform shift, not a trend — you want to build the infrastructure that makes agents

genuinely reliable

Strong opinions, loosely held — conviction without ego, and always willing to be wrong in pursuit of the right answer

WHY JOIN GRADIENT LABS?

This is a unique chance to be part of a team working with cutting-edge technology to reshape how businesses will operate in the

future. Over the next 10 years, every company will need to embrace AI-powered operations to stay competitive, and this role puts

you right in the middle of that transformation.

You’ll tackle challenging and new problems, work with some of the most exciting brands across different industries, and be

surrounded by a passionate, smart team that’s driven to build something groundbreaking.

Roll

Backend Engineer

Plats

London, Storbritannien

Publicerad

7 april

Sista ansökningsdag

17 augusti

Källa

Arbetsgivarens hemsida

Taggar för det här jobbet

GCP Kubernetes AI Go Rust PostgreSQL

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