Account Manager, Client Services

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com [wppmedia.com]. 2974 - PAID SEARCH SENIOR ACCOUNT EXECUTIVE - GCS ROLE SUMMARY AND IMPACT  Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.  THE ROLE The role exists within Mindshare Channels & Solutions to support a growing team Paid Search specialist team. We are looking for an experienced Paid Search Senior Account Executive who will play an instrumental role in further developing our offering by taking ownership of the ongoing client engagement, managing a team of Paid Search AEs and support the Account Director to implement the strategic vision of the account and team. In this role, you will also work closely with other sister agencies in the network, creative agencies, data teams, PR etc.    RESPONSIBILITIES Delivering client performance  * Work with digital platforms like Google SA360, Google Ads, Bing Ads to run best practice compliant Paid Search campaigns. And the opportunity to run ads across other platforms.  * Competently create media plans designed to achieve specified KPIs * Understand how digital media can be measured and tracked using third party technology, such as Double-click Campaign Manager and Google Analytics.   * Navigate and implement advanced features within native and 3rd part digital management platforms (I.e. automation, bid rules, audience expansions/creation, and feed integration)  * Identify and implement testing approaches to improve campaign performance against KPIs  * Carry out regular account optimization in order to improve performance against KPIs  * Complete client reporting and analyze campaign results extracting insight in order to provide recommendations for future activity  * Contribute to regular client meetings; preparing and presenting performance detail and account action updates  * Effectively manage your workload, and submit deliverables to your Account Manager within deadlines  Inspiring our people * Effectively communicate with your Manager, client team and client contacts regarding deadlines and delivery of work  * Train Grads and Executives on how to effectively and efficiently build Paid Search campaigns and applying best practices for managing Paid Search activity  * Support the Account Executive with tasks, providing guidance where needed  Driving our process * Complete the Mindshare finance process for all clients  * Carry out regular campaign and budget management checks  * Support Account Executives in following all Mindshare processes  Skills and Experience The candidate will report to the Paid Search Account Manager. Working within the Paid Search team, they will be integral to achieving client goals, and the development and optimisation of Paid Search activity as part of integrated multi-channel campaigns. The ideal candidate will have proven experience of successfully planning, executing and optimising Paid Search campaigns. They will need to demonstrate knowledge of native platform suppliers and 3rd party providers, as well as developing an understanding of their available products and services. ESSENTIAL CRITERIA * Experience setting up and optimising campaigns within Google, Bing via SA360/Marin/Kenshoo, etc.  * Experience using custom audiences and automation to enhance Paid Search strategy and performance  * Analytically minded with an aptitude for handling large data sets in order to identify trends and actionable insights  * Strong understanding of Paid Search best practices around for example buying strategies, formats, and audiences  * Understanding of measurement capabilities via the native platforms and 3rd party tools  * Intermediate experience using Excel and PowerPoint (Charts and graphs, pivot tables)  * Proactive approach to expanding knowledge and capabilities  * Attention to detail   * Able to communicate effectively and work as part of a wider, cross-channel team  * Programming or coding knowledge is not mandatory, but is advantageous  Life at WPP Media & Benefits  Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.   We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.  Please note this is a UK based role and requires individuals to have the right to work in this location  Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) [https://www.wppmedia.com/pages/privacy-policy] for more information on how we process the information you provide.    While we appreciate all applications received, only those candidates selected for an interview will be contacted.     #LI-Promoted      Please read our Privacy Notice [https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment] for more information on how we process the information you provide.

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. OUR GOVERNMENT PRACTICE ARE LOOKING FOR EXPERIENCED SENIOR MANAGERS/DIRECTORS TO JOIN THE TEAM.  Our Government practice is looking for experienced Senior Managers and Directors to join our growing AI team, working across government departments and public sector organisations – with Health as one of our core areas of focus. We are looking for a high-agency leader who champions practical, real-world AI adoption and can translate emerging AI capabilities into impactful client outcomes and sustainable business growth. You won't just talk about AI transformation in the abstract; you will help senior leaders develop and embed enterprise-scale AI strategies, shape new operating models, reimagine public services, and build lasting organisational capability. You will be a trusted advisor to senior stakeholders, a leader within our Government practice, and a key contributor to the growth of Baringa's AI proposition. Acting as the bridge between what is technically possible and what delivers measurable value in complex public sector environments, you will combine strategic insight, commercial acumen and hands-on experience to make AI transformation tangible, responsible and impactful. WHAT YOU WILL BE DOING   * AI Transformation Leadership: Lead complex AI transformation programmes across government departments and public sector organisations, helping clients move from isolated experimentation to enterprise-wide adoption and sustainable transformation. * Strategic Client Advisory: Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor on AI adoption, operating model transformation, governance and organisational change. * Proposition & Capability Leadership: Lead the evolution of Baringa's AI adoption proposition across Government, developing market-leading frameworks, playbooks, methodologies and reusable assets that support both client outcomes and business growth. * AI-Enabled Service Transformation: Work with senior leaders to reimagine services, processes and operating models in an AI-enabled world, helping organisations unlock new opportunities for effectiveness, productivity and citizen outcomes. * Executive-Level Engagement: Use compelling demonstrations, workshops and leadership discussions to translate AI opportunities into practical actions, creating confidence and momentum among executive stakeholders. * Business Development & Growth: Identify, shape and lead business development opportunities across Government, developing strong client relationships, creating compelling proposals and growing a sustainable pipeline of AI transformation work. * Market Leadership: Maintain a deep understanding of Government AI adoption trends, policy developments and emerging technologies, translating these insights into differentiated client offerings and commercial opportunities. * Cross-Government Perspective: Bring insight across health, local government, transport, environment and wider public sector organisations, identifying common adoption challenges and opportunities while sharing lessons across sectors. * Practice Leadership: Play an active role in growing Baringa's Government AI capability through recruitment, capability building, knowledge sharing, proposition development and internal AI transformation initiatives. * Coaching & People Development: Develop and mentor consultants, managers and senior managers, creating opportunities for growth while building practical expertise in AI adoption, delivery and responsible AI practices.   YOUR SKILLS AND EXPERIENCE   * Significant experience leading large-scale transformation, digital, data or AI-enabled change programmes within government, healthcare or wider public sector organisations. * Strong track record of developing trusted relationships with senior stakeholders, including Directors, Deputy Directors, Executives, Boards and Programme Leaders. * Deep understanding of government operating environments, including policy considerations, governance models, procurement, information governance, security and organisational constraints. * Demonstrable experience helping organisations move from AI experimentation to scaled, organisation-wide adoption, embedding sustainable governance, capability and operating models. * Experience identifying, shaping and winning consulting opportunities, including proposition development, sales, account growth and commercial leadership. * Strong understanding of leading AI ecosystems, including Microsoft Copilot, ChatGPT, Claude and related technologies, with the ability to communicate both opportunities and limitations credibly to senior audiences. * Experience translating emerging technology and AI trends into practical client offerings, thought leadership and commercial opportunities. * Proven capability in building and leading high-performing teams, coaching others and creating an environment where people can maximise their impact and potential. * A recognised leader who combines commercial awareness, client intimacy and delivery excellence to create lasting impact for clients and drive growth for the practice.   WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.  * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.  * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.  * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.  * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.  DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here [https://www.baringa.com/en/impact/awards/] to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / [https://www.baringa.com/globalassets/careers/dp-004-ukrpn---uk-recruitment-privacy-notice-pdf.pdf]EU Recruitment Privacy Notice [https://www.baringa.com/globalassets/careers/dp-005-eurpn---eu-recruitment-privacy-notice-pdf.pdf], to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com] For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com [privacy@baringa.com] For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com]