Senior HR Specialist (Technical & Support Functions)

The role… At Soho House, the Vice President, Human Resources – Americas serves as the senior People leader for the region, partnering closely with the Managing Director, Operations leadership team, House General Managers, and global People leadership to drive business performance through a world-class people strategy. This executive role is responsible for developing and executing the People agenda across all Houses, Public Restaurants, Support Office functions, and future openings throughout the Americas. The VP of HR will ensure the region attracts, develops, engages, and retains exceptional talent while preserving and evolving the unique Soho House culture that differentiates the brand globally. As a key member of the Americas Leadership Team, the Vice President will act as a strategic advisor to senior leadership, providing thought leadership on organizational design, workforce planning, leadership effectiveness, culture, succession planning, employee engagement, compensation strategy, talent acquisition, learning and development, and change management. The successful candidate will balance long-term organizational capability building with the commercial priorities of a rapidly growing hospitality business. They will be responsible for leading a high-performing HR organization, ensuring consistency, scalability, compliance, and operational excellence while supporting continued expansion across the region. This role requires an influential and commercially minded leader who can build trusted relationships at every level of the organization, challenge constructively, and drive meaningful business outcomes through people. Main Duties… Strategic Leadership * Develop and execute the People strategy for the Americas region, ensuring alignment with Soho House's global vision, values, growth ambitions, and business objectives. * Serve as a strategic business partner to the Americas executive leadership team, providing insight and guidance on organizational effectiveness, talent strategy, workforce planning, and culture. * Translate business priorities into scalable people initiatives that drive performance, engagement, retention, and operational excellence. * Lead the people agenda through periods of growth, transformation, organizational change, and new market expansion. * Partner with global HR leadership to ensure consistency of People practices while adapting strategies to meet regional business needs. Organizational Effectiveness & Talent Management * Lead organizational design initiatives to ensure structures, capabilities, and talent are aligned to current and future business requirements. * Develop succession planning frameworks and talent review processes to strengthen leadership pipelines across the region. * Drive performance management strategies that foster accountability, development, and high performance. * Partner with senior leaders to identify critical talent gaps and build strategies to address future workforce needs. * Champion initiatives that improve employee engagement, retention, leadership effectiveness, and internal mobility. Culture & Employee Experience * Serve as a steward of Soho House culture, ensuring values and leadership behaviors are embedded across all levels of the organization. * Lead initiatives that strengthen employee engagement, belonging, communication, and organizational trust. * Partner with leadership teams to create exceptional employee experiences that reflect Soho House's unique culture and hospitality-driven ethos. * Act as an executive sponsor for culture and engagement initiatives across the region. Leadership Development * Partner with Learning & Development to build leadership capability and succession pipelines across all levels of the business. * Coach and advise senior executives, General Managers, and functional leaders on leadership effectiveness, team performance, organizational dynamics, and talent decisions. * Support the development of future leaders through structured talent development programs and strategic career planning. Total Rewards & Employee Relations * Partner with Benefits teams to ensure reward programs remain competitive, equitable, and aligned with business objectives. * Provide executive oversight on complex employee relations matters, organizational risk, and compliance issues. * Ensure adherence to all applicable employment legislation and regulatory requirements across multiple jurisdictions. HR Operations & Team Leadership * Lead and develop a regional HR organization, including HR Managers, Employee Relations, Learning & Development, and wider People teams. * Build organizational capability within the People function through coaching, succession planning, and leadership development. * Establish clear performance expectations, accountability measures, and development plans for the HR leadership team. * Drive operational excellence through scalable processes, systems, analytics, and continuous improvement initiatives. * Leverage data and workforce insights to inform decision-making and measure the effectiveness of People strategies. Growth & New Openings * Partner with Operations, Development, and Executive Leadership teams to support new House openings, acquisitions, and expansion initiatives throughout the Americas. * Lead people integration strategies during periods of growth and organizational change. * Ensure new locations are launched with strong people foundations, leadership capability, and cultural alignment. Required Skills/Qualifications: * 15+ years of progressive Human Resources leadership experience, including significant experience operating at Vice President, Regional Vice President, Senior Director, or equivalent executive level. * Demonstrated success leading the People function within a complex, multi-site, geographically dispersed organization. * Experience supporting large-scale hospitality, lifestyle, luxury, retail, consumer, or service-based organizations with substantial frontline employee populations. * Proven experience operating within a sophisticated matrix organizational structure, partnering across multiple business functions, regions, and executive stakeholders. * Track record of leading large HR teams through multiple layers of leadership, including HR Directors, Senior HR Business Partners, and specialist functions. * Experience managing and influencing senior executive teams and serving as a trusted advisor to C-suite and operational leadership. * Demonstrated success leading organizational transformation, growth, cultural evolution, and change management initiatives. * Strong expertise across all major HR disciplines, including organizational development, talent management, succession planning, leadership development, employee relations, total rewards, workforce planning, talent acquisition, learning and development, and HR operations. * Experience supporting rapid growth, new site openings, acquisitions, integrations, or organizational scaling initiatives. * Proven ability to utilize workforce analytics and people insights to drive business decisions and measure organizational effectiveness. Experience Preferred * Bachelor's degree required; Master's degree in Human Resources, Organizational Development, Business Administration, or related field preferred. * SHRM-SCP, SPHR, or equivalent professional certification preferred. * Experience within luxury hospitality, lifestyle, membership, retail, or customer-centric organizations highly desirable. * Experience supporting operations across multiple countries within the Americas preferred. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $225,000—$250,000 USD

YOUR MISSION The Safeguarding Specialist provides technical expertise to strengthen safeguarding practice across War Child Alliance, ensuring that safeguarding standards, policies, and approaches are consistently understood, applied, and continuously improved.    The role supports the organisation to identify and manage safeguarding risks, embed safeguarding into programmes and organisational processes, and strengthen systems, capacity, and culture. Working across teams, functions, and contexts, the Safeguarding Specialist contributes to safe, accountable, and ethical ways of working that protect children, communities, and staff.  What you will do: This role sits within the Integrity & Safeguarding function and works across country programmes, regional structures, and global teams. It supports coordination between HR, safeguarding, investigations, and operational teams to ensure a consistent and effective approach to integrity, safeguarding, ethical behaviour, and misconduct management.  * Provide technical safeguarding advice and guidance to managers and teams, supporting consistent interpretation and application of safeguarding standards, policies, and frameworks.  * Contribute to the development, refinement, and contextualisation of safeguarding approaches, tools, and frameworks to ensure they remain practical, relevant, and aligned with organisational and sector standards.  * Advise on the identification, assessment, and mitigation of safeguarding risks across activities, programmes, and partnerships, supporting informed and risk-aware decision-making.  * Guide the strengthening of safeguarding systems and processes, including reporting mechanisms, community feedback channels, and risk management practices, ensuring consistency and effectiveness.  * Support the integration of safeguarding principles into organisational processes, including programme design, partnerships, recruitment, and operational practices.  * Provide technical input to capacity strengthening efforts, including advising on learning approaches, training content, and capability development for staff, focal points, and partners.  * Contribute to monitoring, analysis, and interpretation of safeguarding data, trends, and risks, providing insight to inform organisational learning, improvement, and decision-making.  * Work across functions (e.g.HR, programmes, MEAL, safeguarding, integrity) to promote alignment and coherence in safeguarding approaches, policies, and practices.  ROLE-SPECIFIC OR CONTEXT RESPONSIBILITIES  The Safeguarding Lead Fundraising Members+ is responsible for strengthening safeguarding awareness, risk management, and safe practices across Fundraising Member (FM) offices and supporting the a country office in the delivery of its I&S action plan.   The role ensures that safeguarding is consistently integrated into fundraising, communications, advocacy, ambassador (or equivalent) engagement, and public-facing activities. This includes delivering training, supporting Focal Points, ensuring compliance with global standards, and providing oversight and guidance during fundraising events and campaigns. Where FM offices also implement War Child programmes, the role will additionally support safe programming activities, including with partner organisations as relevant.   * The role is also expected to contribute to wider I&S prevention activities as required. * This role is expected to be mobile across Fundraising Member countries; expected duration can vary depending on needs of the country. Awareness Raising & Capacity Building  * Work with Fundraising Member countries (UK, Netherlands, Germany, Sweden, Switzerland and USA) to conduct safeguarding gap, risk exposure and context analysis reviews and develop action plans with clear deliverables * Work with Fundraising Member Focal Points to ensure safeguarding materials are visible, accessible, and adapted to local context across all fundraising offices and fundraising-led events. * Facilitate the Global Integrity & Safeguarding Community of Practice (Fundraising Members),providingFM-specific insights, learning, and follow-up actions. * Coordinate and deliver safeguarding briefings for ambassadors, high-profile representatives and other groups (e.g. content gathering trips) to ensure that they receive appropriate sessions with in-country I&S representatives ahead of proposed visits.  * Work closely with the Fundraising Member Communications, Media and Advocacy teams to embed safeguarding, integrity and ethical practices including safeguarding in digital/online communications * Ensure FM safeguarding practices align with FM Country regulatory expectations and support FM offices during any regulatory reviews and/or audits YOUR PROFILE KNOWLEDGE, SKILLS, EXPERIENCE     Education  * Relevant qualification or equivalent professional experience in safeguarding, social work, psychology, international development, humanitarian action, human rights, or a related field is desirable.  Experience  * Minimum of 2 years’ experience working on protection, PSEA and/or safeguarding with civil society / I/NGOs  * Experience of delivering safeguarding activities in emergency response situations  * Worked on safeguarding, protection, or related risk areas in a complex organisational or programme environment   * Supported or advised on safeguarding concerns, incidents, or risk management processes   * Contributed to the development or application of safeguarding policies, frameworks, or standards   * Worked across teams, functions, or partners to support consistent approaches to safeguarding practice   * Supported integration of safeguarding into programmes, partnerships, or organisational processes   * Contributed to capacity strengthening, learning, or awareness initiatives related to safeguarding or protection   * Worked with sensitive information and situations requiring discretion, sound judgement, and ethical decision-making   * Worked in international, humanitarian, development, or values-led environments  Languages  * Fluency in English is required for this role.   * Additional languages may be useful depending on stakeholder groups and organisational context, for example Arabic, Dari, French, Spanish, or Ukrainian  (Technical) Knowledge  * Knowledge of safeguarding principles, protection standards, and risk management approaches   * Understanding of safeguarding in both organisational and programme contexts, including partnerships and community engagement   * Understanding of relevant international standards (e.g. CHS, PSEA, safeguarding frameworks) and their practical application   * Ability to provide clear, practical, and context-sensitive technical advice   * Ability to assess and interpret safeguarding risks and support appropriate mitigation measures   * Ability to work across functions and build effective working relationships with diverse stakeholders   * Ability to communicate clearly and support shared understanding on sensitive or complex issues   * Uses judgement to balance policy, context, and organisational values in decision-making   * Ability to support learning, reflection, and continuous improvement in safeguarding practice   * Supports inclusive, respectful, and values-led ways of working  WHAT WE OFFER * Location : We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom. Preference is given to applicants who reside and have valid working permits. War Child does not offer relocation. * Type of Contract : Local contract with salary and secondary labour conditions based on the in-country salary scale, local T&C's will apply. * Internals only may apply. Why You Should Apply * Meaningful Impact : Contribute directly to improving the lives of children and families affected by conflict through quality education and long-term, sustainable change. * Professional Growth: Join a dynamic organisation that values learning, innovation, and professional development, with opportunities for capacity building and growth through the role and War Child’s global network. * Global Reach : Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts worldwide. * Collaborative & Inclusive Culture : Work alongside passionate, mission-driven colleagues in a diverse, inclusive and respectful workplace that prioritises safety, fairness and equal opportunity for all. HOW TO APPLY Qualified candidates are encouraged to submit their applications (CV and motivation letter in English) by June 26, 2026. We are reviewing submissions on a rolling basis, so early applications are strongly recommended. ________________________________________________________________________________ By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established. Disclaimer * Only applications received via our website are processed. * If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed. * It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.