Product Support Specialist till Garmin

Company description: Who are we?Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. Job description: Let's introduce ourselves The Trade Compliance, Anti-Corruption & Human Rights team, organised under Compliance & Ethics, is responsible for overseeing Volvo Cars’ global Trade Sanctions and Export Control Compliance Program as part of the broader Compliance & Ethics framework. We operate in a fast-changing regulatory environment and work closely with Engineering, Digital, Procurement, Commercial, Cyber Security, and Logistics to provide clear, practical, and risk-based guidance to the business. We are now looking for a Senior Export Control & Sanctions Compliance Specialist to strengthen our team at Volvo Cars headquarters in Gothenburg.  This role focuses on supporting advanced automotive technologies, including connected vehicles, software-defined features, and digital services, in a complex multi-jurisdictional environment spanning the EU, U.S., and China. You will address some of the most challenging export control and sanctions questions in the industry, driven by evolving software, connectivity, and global supply chains. In this role, you will act as a key subject matter expert on export control and trade sanctions, supporting the organization in navigating complex regulatory requirements and influencing high-impact business and product-related decisions. This role involves matters with direct impact on Volvo Cars’ global product strategy and market access. You will play a central role in shaping how Volvo Cars manages export control and sanctions risks in a rapidly evolving technological and geopolitical landscape, ensuring compliant and efficient global operations.  What you'll do You will primarily work with export control and trade sanctions matters across multiple jurisdictions, including the EU and the U.S., in close collaboration with stakeholders across the organization, with exposure to and involvement in adjacent areas such as anti-corruption and human rights.  Your responsibilities will include: Provide advanced subject matter expertise on complex and high-risk export control scenarios, including classification of goods, software, and technology under EU Dual-Use and U.S. EAR frameworks Lead and support strategic export control decision-making, including licensing approaches and risk management in sensitive or high-impact cases Develop, implement, and maintain a global export control and trade sanctions compliance framework Establish and continuously improve policies, procedures, and internal controls aligned with applicable regulations Act as a trusted advisor to business teams on export control and trade sanctions requirements, including end-use, end-user, and restricted party considerations Oversee export classification, license determination, and transaction screening processes Monitor and interpret emerging export control and sanctions developments, including geopolitical shifts, and translate these into actionable business guidance Perform risk assessments and gap analyses, and coordinate remediation plans and corrective actions  Support export control assessments related to software, connectivity, cloud solutions, and technology transfers, including development and deployment scenarios Design and deliver training programs tailored to different business functions and risk profiles Prepare management reporting on export control and sanctions risks, KPIs, and compliance performance Profile description:What you'll bring Required qualifications University degree in Law, Business, International Trade, Engineering, or a related field At least 5–10 years of experience in export controls and sanctions, including hands-on experience with classification, licensing, and regulatory interpretation Strong working knowledge of EU and U.S. export control and sanctions laws and regulations, including dual-use and information security (encryption) controls Experience working with both technology/software and hardware-related export control matters Demonstrated experience handling complex, cross-border export control and sanctions matters involving multiple jurisdictions   Preferred qualifications Experience working in a multinational organization Experience working with or supporting technology-driven products or platforms, including software, connectivity, or digital solutions Familiarity with cloud-based solutions and technology transfer considerations Professional certification, such as Certified Export Control Manager (CECM), or equivalent Experience engaging with senior stakeholders and supporting decision-making   Who you are You demonstrate strong integrity and sound professional judgment, combined with a pragmatic and solution-oriented approach to compliance You bring an analytical, risk-based mindset and are comfortable navigating complex and evolving regulatory environments You excel in stakeholder management and communication, and build trust across business and functional teams You are able to work independently, prioritize effectively, and manage competing demands in a fast-paced environment We offer:

Your New Role  We are now looking for a Global Fleet Operations Coordinator to join our client’s global Fleet Operations team in Gothenburg. This is a role for you who enjoy working in an international environment, creating structure and supporting processes across markets, systems, sales flows and internal teams. In this role, you will support the Global Fleet team as well as colleagues in different markets in their daily operations. The focus will be on optimizing and supporting established sales processes, advising on system usage and helping markets manage order- and system-related questions in an efficient way. You will become part of a small, collaborative team working with fleet sales on a global level. The team supports markets across several countries and ensures that orders from leasing companies and corporate customers are handled smoothly, correctly and consistently. Your main responsibilities will include: Supporting markets and internal teams with questions related to fleet sales, order flows and system usage. Managing support tickets related to fleet sales. Collaborating with operational, finance and digital teams to resolve order- and system-related issues. Providing daily guidance to markets on system usage and established processes. Working with project managers to update training material. Collaborating with digital teams to scope system improvements, changes and new solutions. Reviewing processes and performing monthly compliance controls to ensure that internal processes are SOX compliant. Supporting the rollout of a new digital process for contract automation and storage. Ensuring that customer agreements are signed and in place together with the markets. Assisting in the yearly renewal process of customer agreements. Updating customer agreement templates and documenting instructions, processes and frequently asked questions. Supporting internal teams with planning, coordination and execution of fleet-related events when needed. Contributing to project activities and the development of new digital solutions and system enhancements. Company Presentation Our client is a leading brand in the automotive industry, developing high-performance electric vehicles at the forefront of the new era of mobility. Headquartered in Gothenburg, they combine cutting-edge technology, sustainability, and design to create products that inspire and shape the future of the industry. Here, you’ll have the opportunity to work in an innovative environment where creativity, technical excellence, and a passion for future mobility are at the heart of everything. Good to Know Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Working model: Start date: 2026-06-15 End date: 2027-02-26 Application deadline: 2026-05-18 In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client. To succeed in this role, you will need:  You have a Bachelor’s degree or equivalent education. You have relevant work experience after graduation, preferably from a coordinating, operational or administrative role. You are confident using MS Office and have intermediate Excel skills. You have experience working in CRM systems, preferably Salesforce. You have experience from an international environment where you have worked with different markets, countries or cultures. You have a structured way of working and are used to managing several tasks and stakeholders at the same time. Experience from marketing, events or internal coordination is desirable. Experience from system improvements, digital processes or project support is meriting. What we Offer Secure employment with a collective bargaining agreement, insurance coverage and occupational pension Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare) Flex pension and access to the Lifeplan pension advisory service Additional compensation during parental leave Occupational health services Long-term assignments and a dedicated Consultant Manager for personal support Opportunities to build valuable experience, expand your network and grow your future career We look forward to receiving your application  We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible. You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.