Digital Content & Support Specialist

The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. EY-Parthenon is looking for Senior Consultants and Engagement Managers to join our Strategy & Execution team in the Nordics with focus on Technology and IT in deals and transactions (“Deal Technology”). We are building a dedicated capability at the intersection of technology, private equity, and corporate transactions - supporting clients across IT due diligence, carve-outs, integrations, and technology-driven value creation. We are looking for individuals with genuine interest in project delivery, problem-solving capabilities, and a hands-on and driven mindset in management and strategy consulting. Your key responsibilities In this role, you will work on high-impact deal situations where technology is a key value driver or risk, combining strategic insight with hands-on execution in complex, time-critical environments. You will collaborate closely with experienced colleagues and senior stakeholders, often in cross-border Nordic and international teams, alongside private equity investors and corporate M&A functions. From day one, you will take on meaningful responsibility, gain direct client exposure, and accelerate your development as a consultant, supported by a dedicated career counselor and a strong focus on continuous growth at EY-Parthenon. Examples of your work include: Leading IT / Technology due diligence in acquisition processes Defining carve-out and separation strategies, incl. TSA design and IT disentanglement Supporting Day 1 readiness, PMI and integration planning Driving large-scale IT transformation programs in a deal context (e.g. ERP, cloud, application landscape) Defining target operating models and enterprise architecture in complex environments Delivering technology-driven value creation initiatives (e.g. data, AI, digital platforms) Advising clients on the role of technology, data and AI in transactions and transformations Skills and attributes for success We are looking for ambitious and analytically capable individuals with relevant industry experience who thrive in dynamic environments and enjoy solving complex business problems together with clients and colleagues. Ability to structure complex topics and analyses into actionable recommendations Strong commercial thinking and ability to understand the financial and operational drivers of a business. Interest in transactions, business transformation and value creation consulting To qualify for the role, you must have Master’s degree in business, economics, engineering or other relevant field 3-6 years of experience in consulting, transaction advisory, strategy, M&A, corporate development or similar roles Experience of technology/IT in transactions, separations, integrations and broader strategic change Strong problem-solving and communication skills Fluent English skills; Nordic languages are considered an advantage Ability to work effectively in a team-oriented and international environment What we offer you You will join a collaborative and entrepreneurial team environment where you will receive significant responsibility early on and you could develop rapidly as a professional. By joining our team, we offer: Opportunity to work on complex and high-impact engagements with leading Nordic and international clients in high-stakes transactions environments. High-performing, collaborative, fun, and entrepreneurial team culture A unique platform to build expertise at the intersection of technology and M&A Modern offices in central locations in Stockholm & Gothenburg, and flexible ways of working as part of our Nordic Hybrid Model. (Simon ev. Länk? Hybrid model.) Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. The application deadline is August 15th, 2026. We will start the communication and interviewing process after the application deadline due to Swedish summer vacations. Note that a background check will be conducted as part of the recruitment process. At EY, we celebrate diversity and encourage applications from individuals of all backgrounds. If you have any questions, require assistance, or need adjustments to the recruitment process due to a disability, please don't hesitate to reach out to us at recruitmentsweden@se.ey.com. We are here to support you. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Company description: "Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm." Job description:  Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.   Role Overview: Your mission will be to ensure stability, efficiency, and transparency across the support landscape while identifying opportunities to improve, automate, and scale operations. In this role, you will support operational activities across multiple markets, with a strong focus on technical coordination, ticket management, and stakeholder communication.You will also be responsible for supporting the administration of ServiceNow and vendor reporting systems, working closely with global solution engineering teams to monitor and track support tickets across markets. This includes ensuring alignment with customer specifications, environmental conditions, and required standards. The primary objective of the role is to ensure the effective registration, tracking, coordination, and timely resolution of incidents and service requests originating from ServiceNow and vendor-reported product systems, contributing to stable and transparent service delivery.This position offers a dynamic, international work environment where you will collaborate with highly skilled colleagues and customers across different markets and countries. Your Future Team You will join the Solution Engineering Chapter – Retail & Wholesale, reporting to the Chapter Lead, and working alongside a highly skilled and collaborative team driving digital excellence across markets. We operate in a dynamic, fast-evolving environment where innovation, ownership, and teamwork are key to delivering industry-leading customer experiences. Who are you? We are looking for someone who is curious, structured, and ambitious, with the drive to grow in a technical and global environment:•    Strong interest in IT, digital operations, or technical support environments•    Understanding of IT Service Management (ITIL) or similar frameworks is a plus•    Highly analytical with a problem-solving mindset•    Structured, detail-oriented, and able to manage multiple tasks simultaneously•    Strong communication and collaboration skills across technical and non-technical audiences•    Comfortable working in international and cross-functional teams•    Proactive, responsible, and able to work independently with ownership•    Good knowledge of Microsoft Office tools (Excel, PowerPoint, Word)•    Fluent in English (written and spoken) Key Responsibilities: As part of the chapter, you will:•    Register, review, track, and actively follow up on tickets from ServiceNow and vendor reporting systems•    Coordinate communication between internal teams, vendors, and relevant stakeholders to ensure timely resolution•    Ensure tickets are correctly received, categorized, documented, and progressed according to agreed processes•    Maintain high data quality, consistency, and reliability across support and reporting systems•    Support service transparency and continuous improvement through structured tracking, reporting, and documentation•    Identify opportunities for automation, standardization, and simplification within support and reporting flows•    Contribute to continuous improvement, identifying opportunities for automation and simplification.•    Create clear, professional reporting, templets, presentations, and communication materials•    Support broader operational and coordination activities within the chapter. Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! Last Application Date: 20th of May  What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.