Director of Aftermarket Services

About the job Build the product engineering capability that protects yield, quality and cost at manufacturing scale. As Director of Product Engineering, you will lead how Graphcore products move through launch and high volume production. You will recruit and develop a team focused on semiconductor and PCBA manufacturing performance. Your work will shape yield, quality and cost across chip manufacturing, test, PCBA and system level production. You will give teams the data, standards and direction needed to solve hard production problems. You will work with OSATs, test engineering, manufacturing, quality, data engineering and analytics teams. You will define best practice for data collection, correlation, dashboards and self-service manufacturing insight. This role suits a leader who combines technical depth with team building. You will set the standard for product engineering across Graphcore’s manufacturing lifecycle. The team and culture You will join the Product Test and Diagnosis team within Manufacturing Operations. The team spans Bristol, Cambridge, India, the US and Taiwan. Work happens through clear technical ownership, fast issue resolution and strong links to manufacturing partners. You will lead by setting direction, removing ambiguity and building capability across locations. Decisions are grounded in production data, engineering judgement and accountability for outcomes. The team values leaders who think big, act fast and speak up when quality or yield needs action. What we're looking for · Extensive semiconductor product engineering, test engineering or manufacturing engineering capability · Proven people leadership experience, including hiring and building teams across geographies · Strong understanding of semiconductor, PCBA and system level manufacturing and testing · Deep statistical analysis skills, including SPC, DOE, regression, hypothesis testing and six sigma methods · Proven ability to analyse large manufacturing datasets using Python, SQL, JMP or similar tools · Success driving yield, quality and cost improvements in high volume production While we have outlined a set of requirements, we value transferable skills and diverse experiences. If you meet most of our essential criteria, we encourage you to submit an application and showcase how your background makes you a strong candidate. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy life outside of work · Retirement planning support: Up to 5% matched pension · Phantom equity: Share in Graphcore’s success · Workplace experience: Enjoy thoughtfully designed office spaces for collaboration, with free food and an on-site barista to support your day · Peace of mind protection: Income protection and life assurance to provide financial security for you and your loved ones · Flexible benefits: Tailor your benefits package with a choice of additional options, including private medical insurance and dental cover · Optional benefits: Dental cover, health cash plan, private medical insurance, cycle to work scheme, give as you earn We welcome people from all backgrounds and experiences and are committed to building an inclusive environment where everyone can do their best work. We’re an equal opportunity employer and recognise that everyone brings different strengths and perspectives. If you need any adjustments during the interview process, just let us know - we’re happy to support you. Sponsorship Applicants must have the legal right to work in the UK. Unfortunately, we are unable to provide visa sponsorship or support visa applications for this role. Join the Team at Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore brings together deep expertise to solve complex problems and deliver meaningful progress in AI compute. If you want to build the product engineering team behind manufacturing excellence, we’d love to hear from you. Apply now to help Graphcore improve product performance at scale.

About Graphcore  At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.  The Team  The Verification team sits within the Silicon Design organisation. We ensure that the RTL delivered by Logical Design and used by Physical Design team implements Graphcore’s architectural needs and meets the company's quality standards.  As a Director of Silicon Verification, you will help lead this multi-site organisation, define verification strategies across multiple silicon programs, and drive best in class execution to ensure high-quality, high-performance silicon delivery.    Role Summary  We are seeking a proven leader to help direct Graphcore’s verification strategy and methodologies. This role sets direction for the verification lifecycle including - planning, infrastructure, execution, coverage closure, debug strategy and sign-off for Graphcore’s complex, high performance AI accelerators.  Reporting to the Senior Director of Verification the Director will partner closely with other teams such as Architecture, Logical Design, Physical Design, DFT, Systems as well as Program Management teams to ensure accurate implementation, accelerated debug cycles, high coverage confidence and predictable silicon delivery.    Responsibilities   Leadership & Strategy  * Define the long-term vision, roadmap and strategy for silicon functional verification across all Graphcore silicon programs.  * Build, lead, and develop a high performing, globally distributed verification organisation.  * Establish scalable methodologies, leading edge verification techniques, and best practice processes.  * Drive automation, tooling and infrastructure evolution to improve productivity and verification quality.  * Evaluate emerging tools and technologies and drive adoption to deliver competitive advantage.   Technical Ownership  * Own verification planning, execution and sign off for all RTL blocks and top-level SoCs.  * Oversee definition of test plans including functional coverage targets. Drive close through prioritisation of test content and coverage signoff. Iterate plans to close verification gaps.  * Direct debugging strategies, triage processes and root-cause analysis workflows to enhance team productivity.  * Steer integration of verification technologies including formal methods, simulation acceleration/emulation and system level validation.  Cross Functional Collaboration  * Ensure high quality feedback to other functions within the Silicon Team.   * Partner with Architecture to influence and refine specifications for verifiability and risk reduction.  * Collaborate with Logical Design to align on design intent, architectural corner cases and test scenarios.  * Work closely with Physical Design and DFT teams to ensure coherent verification of interfaces, timing assumptions and test structures.  * Lead post-silicon debug alignment where needed, ensuring learning cycles feed back into RTL and verification methodology.    Execution & Delivery  * Deliver verification sign off on schedule across multiple parallel projects.  * Guide program risk management, resource planning, milestone creation, and verification budgeting.  * Drive consistent metrics-based verification management (structural and functional coverage, bug funnels, simulation performance, CI health, etc.).  * Provide scheduled reports into program management on progress with associated metrics based collaterol.    Essential Skills  * Demonstrated ability to lead, scale and inspire high performing verification teams.  * Extensive verification leadership experience within CPU, GPU, ASIC or SoC environments.  * Deep understanding of modern verification methodologies, flows, and infrastructure.  * Strong capability in SystemVerilog, Python, C++ and Linux-based workflows.  * Expertise in diagnosing complex logic issues across RTL, testbench and system level domains.  * Strong communication, collaboration and stakeholder management skills across global sites.    Desirable Skills  * UVM and advanced SystemVerilog Assertions (SVA).  * Experience with assembly languages and compiler toolchains (LLVM, GCC).  * Knowledge of DVCS tools (e.g., Git).  * Familiarity with distributed compute systems (SGE or other DRMS).  * Experience with XML, XPath/XSLT.  * Web technologies such as HTML/DOM, JavaScript, SQL.  * Exposure to emulation, FPGA prototyping, or formal verification tools.    BENEFITS In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.